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Fredrick's Hotel Restaurant Spa

4.0 of 5 Shoppenhangers Road | Crescent Dale, Maidenhead SL6 2PZ, England
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Certificate of Excellence 2014
Fredrick's Hotel Restaurant Spa
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Fredrick's Hotel Restaurant Spa
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328 reviews from our community

Traveler rating
    159
    106
    37
    16
    10
See reviews for
29
171
10
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (328)
  • Mar-May only
    (73)
  • Jun-Aug only
    (99)
  • Sep-Nov only
    (92)
  • Dec-Feb only
    (64)
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There are newer reviews for Fredrick's Hotel Restaurant Spa
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Bucks
Top Contributor
54 reviews 54 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 2, 2013

Two friends and I went here last Saturday for the night to enjoy the Spa and hotel facilities. We were very happy with our whole experience. Treatments were excellent, food well presented and tasty. The staff here understand service and provided it in abundance, although in a low key and discreet manner. The extra touches after treatments in the spa... More 

Was this review helpful? Yes
Giles S, General Manager at Fredrick's Hotel Restaurant Spa, responded to this review

Dear SueandPeter Thank you for your review on Trip Advisor. I was delighted to read that you so enjoyed your time with us and that you were able to make use of all that Fredrick's has to offer. I hope that we may be of service to you again in the future. Kind regards Giles More 

Gillingham, England, United Kingdom
1 review
5 of 5 stars Reviewed September 28, 2013

Just stayed for 2 nights at Fredrick's Hotel, had an amazing time, staff were brilliant and really accommodating particularly the nice chap on reception. Had a lovely meal and enjoyed the fabulous spa facilities. I had a facial and my husband had a massage which we thoroughly enjoyed . Would definatly recommend and can't wait to go back again.

Was this review helpful? Yes
Giles S, General Manager at Fredrick's Hotel Restaurant Spa, responded to this review

Dear Claire T Thank you for your lovely review on Trip Advisor, very pleased to learn that you so enjoyed your time with us. Your comments will be shared with the Team here at the Hotel and particularly with Lukasz on Reception. Thank you once again, we look forward to welcoming you back soon. Kind regards Giles More 

Reading
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 24, 2013

After some confusion over several telephone calls as to whether you do or don't accept bookings for afternoon tea, my booking was accepted and I am so glad it was! Our table had been beautifully set in the comfort of the bar and we enjoyed a delicious afternoon tea with the best scones we have ever had. Staff were very... More 

Was this review helpful? Yes
Giles S, General Manager at Fredrick's Hotel Restaurant Spa, responded to this review

Dear KTPX Thank you for your lovely review following your visit to Fredrick's on Saturday 21 September. I was delighted to learn that you so enjoyed your time with us but I would apologise for any difficulty that you experienced in making the initial reservation. Your comments will be shared with all concerned and I hope that we may look... More 

Windsor, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 20, 2013

We booked the spa day through whanda.com and what a pleasant experience it was. We were received with a warm welcome by the manager at the hotels entrance and shown down to the spa. The ladies greated us and showed us around the spa. Even though the spa was very small, it made it all the more special. Some overnight... More 

Was this review helpful? Yes
Giles S, General Manager at Fredrick's Hotel Restaurant Spa, responded to this review

Dear BeccaT23 It was a pleasure to welcome you to the Hotel and a real pleasure to read that you so enjoyed your time at The Spa. Thank you for your kind comments regarding the Team in The Spa who will be very pleased to receive such praise. I hope that we may look forward to welcoming you back to... More 

Swansea, United Kingdom
Top Contributor
187 reviews 187 reviews
45 hotel reviews
135 helpful votes 135 helpful votes
3 of 5 stars Reviewed September 15, 2013

Easy to find and located a few minutes off the A308 (M) it is easy to get to. My room was in the older part of the building and it was a bit dated. However, the room was clean and comfortable - with mirrors on the ceiling! Disabled access there is not, and one of our party had difficulty getting... More 

Was this review helpful? Yes
Giles S, General Manager at Fredrick's Hotel Restaurant Spa, responded to this review

Dear GwynRoberts Thank you for taking the time to post your review with Trip Advisor following your recent stay at Fredrick's. I was sorry to learn that some aspects of your stay were disappointing and I will be looking into those in more detail. Our Spa is a very popular facility and we do suggest that treatments are booked in... More 

Sydney, Australia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 15, 2013 via mobile

We arrived at the hotel mid morning after travelling to UK from Australia. The room was ready and we were allowed to check in early. We stayed in the Balmoral Suite, which was lovely. A good sized room with a small private courtyard. Grounds are lovely too. The spa looked great, but our itinerary didn't allow us to try it... More 

Was this review helpful? Yes
Giles S, General Manager at Fredrick's Hotel Restaurant Spa, responded to this review

Dear Muchtravelled 64 Thank you very much for your lovely review and generous praise of our Team here at Fredrick's who will be hugely encouraged by your feedback. We look forward to welcoming you back in the future when, hopefully, you will have time to enjoy our terrific Spa facilities. Thanks again. Kind regards Giles More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 10, 2013 via mobile

We love this hotel so we returned with friends . Reception staff greeted us well and we was really pleased with our room in the newer part . Last time we was in one of the more dated rooms in which I have to agree with others they need updating . This time we was delighted to see tea trays... More 

Was this review helpful? Yes
Giles S, General Manager at Fredrick's Hotel Restaurant Spa, responded to this review

Dear Brumian Thank you for submitting your review to Trip Advisor. I have asked that the situation you experienced in regard to receipt of emails be looked into. In the light of a number of comments, your own included, about our Breakfast service we are looking into changing our approach and pricing. Thank you for bringing these points to my... More 

Essex
Top Contributor
59 reviews 59 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed September 9, 2013

We stayed on a weekend break and were disappointed with the hotel. The room itself was very good with a comfortable bed although as another guest says you don't really expect a flimsy shower curtain at this price level. We ate dinner on the first evening which was reasonably priced but a couple of dishes were let down by not... More 

Was this review helpful? Yes
Giles S, General Manager at Fredrick's Hotel Restaurant Spa, responded to this review

Dear essexspursfan Thank you for submitting your review to Trip Advisor; I am sorry that you were disappointed by some elements of your stay. Your feedback regarding the service issues will be discussed with all concerned in order that future Guests may benefit from your observations. Thank you again. Kind regards Giles More 

Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 8, 2013 via mobile

We stayed Saturday and was pleased with the appearance of hotel from the outside. We were greeted in reception but friendly, helpful staff. When checking in, we were asked if we required a newspaper in the morning. My husband said yes & we were told that this would be charged at the normal rate. Maybe it's just me, but when... More 

Was this review helpful? Yes
Giles S, General Manager at Fredrick's Hotel Restaurant Spa, responded to this review

Dear Chubbs33 Thank you for taking the time to submit your review on Trip Advisor. I was pleased to learn that you enjoyed some elements of your stay and would thank you for your kind comments regarding our Personnel and standard of cuisine. I have noted the areas of disappointment and, where feasible, these will be actioned accordingly.I would thank... More 

essex
Contributor
15 reviews 15 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed September 3, 2013

Every member of staff were really pleasant, friendly and helpful. However, the management need to ensure that these people are given some training. The main problem was the drinks orders, which were well below par. It seemed that the staff were struggling to understand the simplest of orders and were even getting coffee and tea mixed up because they simply... More 

Was this review helpful? Yes
Giles S, General Manager at Fredrick's Hotel Restaurant Spa, responded to this review

Dear Rikdav Thank you for submitting your review although I was disappointed to learn of your dissatisfaction with some aspects of your stay and for that I apologise. I would be grateful if you would advise me of the dates of your stay and I will then be able to address your concerns as your comments are not typical of... More 

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Additional Information about Fredrick's Hotel Restaurant Spa

Address: Shoppenhangers Road | Crescent Dale, Maidenhead SL6 2PZ, England
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Maidenhead
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fredrick's Hotel Restaurant Spa 4*
Number of rooms: 37
Reservation Options:
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Also Known As:
Fredrick`s Hotel Restaurant Maidenhead
Fredricks Hotel Maidenhead

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