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Holiday Inn Maidenhead / Windsor

4.0 of 5 Manor Lane, Maidenhead SL6 2RA, England
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Holiday Inn Maidenhead / Windsor
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Holiday Inn Maidenhead / Windsor
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571 reviews from our community

Traveler rating
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    43
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northants
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I have just returned from a three night stay alone and on business. This hotel is seconds from the motorway but suffers from no noise problems. Its right next to a petrol station which is open 24hrs so really handy for a top up before you leave for home. From check in to check out, I was met with the... More

Was this review helpful? Yes 2
SteveHarron, General Manager at Holiday Inn Maidenhead / Windsor, responded to this review

Wow what a lovely review, thank you! Great to read such nice comments about the team here at the hotel and delighted you enjoyed your stay with us. Thank you for taking the time to write about us and of course for the 5 stars, hope we can welcome you back again soon. Regards More

United Kingdom
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed Friday evening in a double bedded bedroom prior to visit to LEGOLAND. I am a Gold member and stay frequently with this chain but haven't been here before. Reception staff were helpful, plenty of free parking, room spacious and clean. Air con didn't seem to work but thankfully windows could be opened. Swimming pool was a reasonable size and... More

Was this review helpful? Yes 1
SteveHarron, General Manager at Holiday Inn Maidenhead / Windsor, responded to this review

Thanks for the review and great to read you and your faily had a good time. Hope your son enjoyed Legoland on his birthday and I hope we see you again when you're next in this area. Thanks again for writing about us. More

London, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed at this hotel dozens of times across the last year, for business. I stay there often because it's closest to work, I think their points scheme is generous, and the room is always comfortable and clean. The shampoo, I will add, rivals the shampoo I use at home! The food is always of an acceptable standard, car parking... More

Was this review helpful? Yes 1
SteveHarron, General Manager at Holiday Inn Maidenhead / Windsor, responded to this review

Thanks for your review although of course I am sorry to read that some aspects of your stay have let us down. Clearly it is difficult to comment without knowing more information about the specific incidents your describe. We of course serve the restaurant menu on request through room service and I have to say to my knowledge the pancake... More

Lytham St Anne's, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights for a wedding locally - First impressions were that this a standard ugly Holiday Inn - they mostly are aren't they. However the welcome was very warm and professional and the internal decor was much more inviting than the outside - recognised as an IHG member and given an upgrade to a very smart executive room... More

Was this review helpful? Yes 1
SteveHarron, General Manager at Holiday Inn Maidenhead / Windsor, responded to this review

Thanks for the review and nice comments about the hotel. Great to read that you felt welcomed and appreciated as an IHG Rewards member and enjoyed the service during your stay. Thanks for taking the time to write about us and hope we can welcome you again soon. Kind regards More

Victoria, British Columbia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for a couple of days on a business trip. The hotel was very nice. Clean, with efficient decor. It has a pool and a very usable fitness centre. The fitness centre occupies two old racquet ball courts, so is not large, but, like I said it is usable. Going for walks was a joy as it is located... More

Was this review helpful? Yes 1
SteveHarron, General Manager at Holiday Inn Maidenhead / Windsor, responded to this review

Thanks for the review and kind words. Glad you enjoyed your stay and were able to see the beautiful countryside. Hope we can welcome you again. Regards More

Mumbai (Bombay), India
Top Contributor
52 reviews 52 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was here in June 2014 and let me tell you they are below average. I mean they have always been. I mentioned this when I reviewed Holiday Inn, Mumbai and trust me the one in Mumbai takes a very big lead when it comes to everything that makes the profile of a Customer Service Industry. The guys here are... More

Was this review helpful? Yes
SteveHarron, General Manager at Holiday Inn Maidenhead / Windsor, responded to this review

Thank you for your review and for more correspondence about the same incident several months on. We have written a number of times, on each of the 3 or 4 occasions you have stayed with us over the past 6 years. If I am honest I thought this was now over and resolved and the simple but very unfortunate error... More

Edinburgh, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This place looks like a soviet housing block from the outside, and like it hasn't been decorated since the 80s inside. Keeping the 80s theme alive, internet access is about £10 a day extra, and your ~£130/night midweek room doesn't include breakfast, which will be another £10/15. The double room I stayed in was adequate if small. My window wouldn't... More

Was this review helpful? Yes 2
SteveHarron, General Manager at Holiday Inn Maidenhead / Windsor, responded to this review

Thank you for your review, clearly we're not the hotel for you. I'm afraid I can't comment too much on some of your statements not knowing the specific details nor having been to the Soviet Union. Naturally I disagree with the decor and internet statements as internet is free to IHG Rewards members and we have been decorated a lot... More

UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booking in was very good, very helpful receptionist. Rooms clean and tidy. Bar facilities are very good. However the internet wifi was scandalous as was the breakfast. £14.95 for an average at best breakfast, I mean come on! It might be west (ish) London but that's ridiculous! How much can you eat? Certainly not £15 worth of bacon and eggs!... More

Was this review helpful? Yes
SteveHarron, General Manager at Holiday Inn Maidenhead / Windsor, responded to this review

Thanks for your comments following your recent stay with us. Breakfast is indeed £14.95 if purchased on the day however can be purchased in advance for just £10 during the booking process. We do feel this offers value for money for a full breakfast. With regard to internet, it is free to all IHG Rewards members and anyone can join... More

Roedermark, Germany
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

then the HI in Maidenhead is the right place to be. Sure, real English breakfast with bacon, sausage, fried hash browns and fried eggs is usually not the lightest breakfast one can enjoy - but the HI in Maidenhead is the only Hotel I have experienced so far which features even fried eggs "boiled" or poached in a deep pan... More

Was this review helpful? Yes
SteveHarron, General Manager at Holiday Inn Maidenhead / Windsor, responded to this review

Thank you for the review and your comments about the fried eggs, thank you for mentioning this and we will review this with our chefs and retrain if necessary. I was pleased to read that you felt that otherwise we lived up to your expectations and found us good value in the area. I hope we can continue to welcome... More

Singapore
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I was allocated an Executive Room (thanks to being a IHG Gold Elite member) on the topmost third floor. Thankfully there is an elevator. The room was appropriately sized for at most 2 persons, though I would think 2 persons would find themselves getting into each other's way a lot. The room finishing was modern with a big screen 42-inch... More

Was this review helpful? Yes 1
SteveHarron, General Manager at Holiday Inn Maidenhead / Windsor, responded to this review

Thanks for the review even if we are disappointed not to get the 5th star! There certainly should have been a desk lamp in your room, apologies if this was not the case. We are reviewing all our rooms to ensure they all have desk lamp in place. Not sure about the linen as can't comment without knowing specifics. Glad... More

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Additional Information about Holiday Inn Maidenhead / Windsor

Address: Manor Lane, Maidenhead SL6 2RA, England
Phone Number:
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Maidenhead
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Maidenhead / Windsor 4*
Number of rooms: 197
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Also Known As:
Holiday Inn Maidenhead / Windsor Hotel Maidenhead
Maidenhead Holiday Inn

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