A bit worried when we first showed up. Building looked old and a bit dodgy. But the room was great. The kids loved the room with its timbers and old fireplace. Correspondance with the hotel before arrival was prompt and honest. Close to Cathedral and shopping. Attached restaurant had great breakfasts. Overall good time. more

We stayed in the Kings Arms Hotel on a chilly November evening and it was wonderful. The fantastically friendly staff upgraded our room to a suite and were very welcoming - even opening the closed bar to buy a bottle of wine on our arrival. It was a surprise weekend which would culminate in me proposing to my now wife... more

The Kings Arms was the first stop on a tour of Wiltshire and Dorset with 10 ladies from the US. We were so delighted to find this wonderful old Hotel in such great hands. They could not have been more accomodating to each of us. Their desire to please was readily apparent the moment we walked through the door. The... more

We have mixed feelings about the Kings Arms. We stayed in the King Charles Suite which we feel must be the best room in the hotel. It is so historic and if you love all things 'medieval' and 'oldy worldy' you will LOVE this room! It is wood panelled, has a 4 poster bed, large firepalce and the bathroom is... more

The hotel is a delightful place to stay. The service was excellent, from the reception staff, the restaurant, and the Management - nothing was too much trouble. Our original booking was for 19, but due to illness ect. evenually down to 12 - however, the hotel were extremely understanding, taking customer service to a high level. The rooms were excellent,... more

A beautiful old building in a great location with friendly service. We had a good sized double room with real character. Breakfast was included and was excellent.. We'd definitely choose this place again. more

Very good service, very friendly, excellent room, location and food. Good value. I was so pleased that - for the first time ever - I decided to write a review. more

This hotel is fantastic. We had an amazing time. It's an old historical buildng with the quirks and atmosphere that brings. The service was first class - nothing was too much trouble, and all the staff were helpful and friendly. Our suite was lovely - the only downside being it was on the road side and some traffic was audible... more

Had a superb stay, a romantic start to a business trip later in the week. Becky offered to keep reception open late as we planned to arrive very late on Sunday evening via Heathrow. In fact we arrive at 0130 on Monday and she was gracious and welcoming and the Champagne I ordered was still ice cold. The staff couldn't... more