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The Chapter House

4.0 of 5 9-13 St. Johns St, Salisbury SP1 2SB, England (Formerly The Lazy Cow)
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The Chapter House
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320 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portsmouth, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I stopped off here for lunch after a stroll around Salisbury Cathedral the food was amazing and the service friendly, well worth a trip after a day in the town Wiltshire is a lovely place in general well worth a visit !!

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JanineDubai, Owner at The Chapter House, responded to this review

Thank you NeilP, we are delighted that you enjoyed your visit to The Chapter House and look forward to seeing you again! With warm regards, Janine More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A little post Christmas trip up to Salisbury resulted in a gorgeous find, The Chapter House. Within a five minute walking distance to the Cathedral you couldn't ask for a better location. We stayed in a family room which catered perfectly to the needs of two small children whilst still maintaining that special feeling of staying in a hotel. Dinner... More 

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19 reviews 19 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I popped in on the off chance not realising the old cow had been to market and had new owners/management team. From walking in to leaving I can not fault the staff, our waitress was delightful and helpful giving a perfect balance of attention and space. The food was fantastic and although some reviews may say it... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

On arrival we were met with a friendly and warm welcome, service was superb through out our visit. All the staff we met were lovely. The whole place is clean and comfortable and generally a nice place to be. The food is exceptional and created with obvious passion and pride, we ate as part of a large group and all... More 

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Derry, United Kingdom
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2014

Stayed in the Lazy Cow for the second time at the beginning of October and again, couldn't find fault with anything. The staff are all friendly and helpful and the bedrooms are quirky and different from other hotel chains. The breakfast was outstanding. It is a pleasure to come to this hotel and the staff could not have been more... More 

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 17, 2014

I'm really shocked to see this place has 4.5 stars on TripAdvisor, as it is an utter shambles! We were so disappointed - what was supposed to be a relaxing weekend break was nothing but stress, due to the noisy, cold, damp rooms with filthy bathrooms. The staff did kindly move us when we pointed out that the windows in... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 17, 2014

A quirky hotel well located for the splendid little city of Salisbury. Young staff who looked to be out of their depth and when all the faults we had were discussed it became clear the hotel is about to close for refurb. Just a shame that the hotel didn't tell us that when we booked.

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5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 16, 2014

Good Points : Location is great and the bedroom was of a good size ( it was a family room ) but the sofa ( as part of the sofa bed ) was not comfortable enough to sit on. Staff were friendly but not focussed on the customer. Bad Points : Overpriced for what your get. It needs to be... More 

Was this review helpful? Yes 1
Surrey, United Kingdom
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2014

I only tried the restaurant. The restaurant was beautiful, wonderful environment. The staff was super cool and professional. I was expecting more like a pub food and when I got served I was really surprised by the quality of the food, a bit sophisticated but yet yummy! They had for dessert "shots" which were mini desserts, I ordered 2 and... More 

Was this review helpful? Yes 1
Oxford, United Kingdom
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 7, 2014

Now, I have been to many many hotels, b&b's and I have read the petty reviews that have recently been put on, this hotel b & b call it what you want, offers the traveller, excellent accommodation for a great price, booked two rooms staying for my daughter's graduation in the Cathedral, arrived in torrential rain, and was given a... More 

Was this review helpful? Yes 2
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Additional Information about The Chapter House

Address: 9-13 St. Johns St, Salisbury SP1 2SB, England (Formerly The Lazy Cow)
Phone Number:
Location: United Kingdom > England > Wiltshire > Salisbury
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Chapter House 4*
Number of rooms: 17
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Also Known As:
The Lazy Cow Hotel Salisbury

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