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Legacy Rose & Crown Hotel

Certificate of Excellence
Harnham Rd, Salisbury SP2 8JQ, England
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Legacy Rose & Crown Hotel
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73%
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Legacy Rose & Crown Hotel
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    602 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (185)
    Date | Rating
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      (602)
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      (146)
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    London, United Kingdom
    Level Contributor
    35 reviews
    32 hotel reviews
    common_n_hotel_reviews_1bd8 70 helpful votes
    3 of 5 stars Reviewed 3 days ago NEW

    We visited this hotel for a weekend in July to celebrate a family member's milestone birthday. We had deliberately booked four rooms in the newer part of the hotel, but one room was moved to the old part of the hotel because a guest staying in the room we had booked wanted to stay an extra night and took priority!... More 

    Was this review helpful? Yes 1
    London, United Kingdom
    Level Contributor
    8 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 71 helpful votes
    3 of 5 stars Reviewed 1 week ago

    This is a lovely hotel with lovely staff, but I'm not sure it really justifies the price tag. I got a great night's sleep both nights - the bed was really comfy and the French windows opening onto the river really lovely. Plus the bath was large. But at times it felt like a no frills airline with everything being... More 

    Was this review helpful? Yes 4
    RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review

    Dear Guest Thank you for taking the time and trouble to post your constructive feedback on the site and I duly note the contents Please be assured that I will review the feedback and take all necessary steps to ensure our guests feel that they receive value for money More 

    Salisbury, United Kingdom
    common_n_hotel_reviews_1bd8 2 helpful votes
    3 of 5 stars Reviewed 1 week ago

    We were told where to go through for a meal on entering the hotel from car park area. We were shown the dining area and a lady showed us to our table, she was not overly friendly and I didnt like her. We ordered our meal and had quite a long wait for the one starter.My partner havng eaten most... More 

    Was this review helpful? Yes 2
    RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review

    Dear Guest Thank you for taking the time and trouble to post your feedback on the site. I can clearly recall discussing the concern that you had with your starter and relying back the comments from the chef. Several discussions were had with yourselves following this and you both appeared to be enjoying your meal We do take our hygiene... More 

    Norwich, United Kingdom
    1 review
    common_n_hotel_reviews_1bd8 3 helpful votes
    1 of 5 stars Reviewed 2 weeks ago

    I phoned the hotel about an email they had not replied to, I was told that my booking had been cancelled and I now had a booking at a hotel 5 miles outside Salisbury. On pushing for a reason they said there had been a flood. Our weekend was spoiled as we had to cancel a lunch but they did... More 

    Was this review helpful? Yes 1
    RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review

    Dear Guest Thank you for taking the time and trouble to post your feedback on the site and I am truly sorry for the inconvenience that was caused to you in the necessity to relocate your booking to another hotel however there are circumstances beyond our control and we have no alternative. Please contact me at the hotel should you... More 

    Brighton, United Kingdom
    1 review
    common_n_hotel_reviews_1bd8 3 helpful votes
    3 of 5 stars Reviewed 2 weeks ago

    Great location overlooking the river. Excellent cooked breakfast. Average food for dinner. Condescending, unfriendly woman at check-in. Disappointing executive room; spacious but no better than travel lodge in appearance and décor and the windows badly needed cleaning. TV stopped working on day 2; despite asking reception twice to fix it, nothing was done.

    Was this review helpful? Yes 3
    RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review

    Dear Guest Thank you for taking the time and trouble to feedback your constructive comments. We continually strive to ensure our guests have a great time with us. We hope to welcome you back to the hotel in the near future More 

    Surrey, United Kingdom
    Level Contributor
    44 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 31 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    The hotel seems dated when you are given a real key for your room but boy is this place wonderful. The staff are all so very friendly and helpful in a kind and caring manner. We are staying for two nights for a family wedding nearby. Our accessible room has a mini patio are patio and chairs. We have views... More 

    Was this review helpful? Yes 3
    RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review

    Dear Guest Thank you for taking the time and trouble to feedback your constructive comments. We continually strive to ensure our guests have a great time with us. We hope to welcome you back to the hotel in the near future More 

    A TripAdvisor Member
    3 of 5 stars Reviewed 2 weeks ago

    Salisbury was our last stop before going back to Heathrow. The outside of the hotel looked charming. The room was ok. We even had a patio and a chair to enjoy the river right next to us. But the outside of the room really need to get washed. There were many spiders webs, even two in our room. I had... More 

    Was this review helpful? Yes 4
    RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review

    Dear Guest Thank you for taking the time and trouble to feedback your constructive comments. We continually strive to ensure our guests have a great time with us. We hope to welcome you back to the hotel in the near future More 

    Ottawa, Canada
    Level Contributor
    153 reviews
    61 hotel reviews
    common_n_hotel_reviews_1bd8 96 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    For those who like atmospheric, historic premises, yet modernized for today's tastes, this is an excellent choice. Situated right on the Avon River, with view of Salisbury Cathedral, and with attractive patio and riverside garden, the hotel has lots to commend it. Ours was a somewhat quirky room near the garden. We only ate breakfast during our 1 night stay,... More 

    Was this review helpful? Yes 2
    RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review

    Dear Guest Thank you for taking the time and trouble to feedback your constructive comments. We continually strive to ensure our guests have a great time with us. We hope to welcome you back to the hotel in the near future More 

    Bridgend, United Kingdom
    Level Contributor
    8 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    We stayed on 4th July 2015 on Saturday night just for a quiet getaway, we arrived about 10.30am but check in was after 2pm, so we parked the car in the hotel car park & had a lovely walk into the town, we got back to the hotel gone 3pm & checked in. We were greeted by a lovely lady... More 

    Was this review helpful? Yes 4
    RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review

    Dear Guest Thank you for taking the time and trouble to feedback your constructive comments. We continually strive to ensure our guests have a great time with us. We hope to welcome you back to the hotel in the near future More 

    Portsmouth, United Kingdom
    2 reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    3 of 5 stars Reviewed 4 weeks ago via mobile

    Hmmm where do i start. Was greated at reception by the rudest woman ever. She onformed me that i coild leave my luggage in my own car until i could book in. I asked where the bar was and she just grunted at me. So not he most welcoming reception. Our room was however lovely and opened up to the... More 

    Was this review helpful? Yes 3
    RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review

    Dear Guest Thank you for taking the time and trouble to feedback your constructive comments. We continually strive to ensure our guests have a great time with us. We hope to welcome you back to the hotel in the near future More 

    Questions? Get answers from hotel staff and past guests. Ask a question

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