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All 13 Salisbury hotels

Mercure Salisbury White Hart Hotel

4.0 of 5 Hotel   |   St John Street | Wiltshire, Salisbury SP1 2SD, England
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Ranked #6 of 13 Hotels in Salisbury
A recent review
4 of 5 stars reviewed 5 days ago
DerbyMum Derby, United Kingdom
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510 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Derby, United Kingdom
Top Contributor
82 reviews 82 reviews
15 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here a few years ago and not much as changed except the prices! Traditional hotel with a lot of charm, but the bedrooms are more London than country sizes. My room was in the old bit on the front and suffered from noisy guests returning from their night out. I thought the road would be an issue but it... More

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear DerbyMum Thank you once again for choosing the Mercure, White Hart Hotel when visiting the historic city of Salisbury. I was pleased to read that you had an enjoyable stay with us and that you were well looked after by the friendly, helpful team and that you enjoyed a breakfast that was cooked to perfection, both the team and... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We visited for afternoon tea to celebrate a friends birthday. Service was really slow and the sandwiches and cakes were terrible. For £12.50 a head, forgive me but I expected more than 2 finger sandwiches a scone and a slice of dry chocolate cake. A couple of the sandwiches were even missing fillings!! There were several parties and only one... More

Was this review helpful? Yes 2
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Travelling_snacker Thank you for taking the time in letting us know about your recent visit to the Mercure Salisbury, White Hart Hotel. I was disappointed to read that you had a poor afternoon tea experience with us for your friends celebrations. You have my assurances that I have shared with the appropriate team members and that the concerns raised... More

bolton
Top Contributor
92 reviews 92 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hotel is in a great location for exploring Salisbury.The service was excellent.There is a car park at the rear,free for guests.Breakfast was lovely- an extensive menu all freshly cooked.I had fresh porridge and eggs and smoked salmon - wonderful.Room was comfy with free wifi.TV Channels could be more extensive.Would def.go there again..

Was this review helpful? Yes 2
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear djhall1 Thank you for choosing the Mercure Salisbury, White Hart Hotel and for taking the time to share your comments with others. I was pleased that you had an enjoyable stay with us and that the team were able to provide excellent service and lovely breakfast, along with comfy accommodation. I will be sharing your comments with the entire... More

Knoxville TN
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Although myself & two cases struggled to get thru revolving lobby doors, once inside I was assisted by helpful staff and greeted by a cheery fire. I was part of a ~100 person conference and we soon filled up the lobby and multiple cozy lounge areas. Mercure's efficient staff kept up with tea and heavy drink orders. My hat is... More

Was this review helpful? Yes 2
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Malinmaven Thank you for your kind words following your recent stay with us at the Mercure Salisbury, White Hart Hotel. It is always pleasing to read such great comments about the team at the hotel in that you found them to be helpful and efficient, these comments will be shared with them all and will serve as great motivation... More

Swansea, Wales
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Had an enjoyable 3 night stay. Purpose of visit was attendance at a historical conference. Twin room was nicely decorated and clean. Lovely bathroom which was small but perfectly adequate. Food in hotel could not be faulted and catered well for vegetarians. Small bar area but adequate seating. Short taxi ride from station £5. And a stones throw from the... More

Was this review helpful? Yes 2
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Louuby Thank you for taking the time in letting us know about your experience whilst staying with us at the Mercure Salisbury, White Hart Hotel. I was pleased to read that you had an enjoyable 3 nights stay with us attending a conference recently and that you were well catered for throughout your visit. We look forward in welcoming... More

Waterville, ME
Top Contributor
206 reviews 206 reviews
34 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed 1 week ago

My guess is that this is the place to stay in Salisbury. The front desk is absolutely wonderful -- they were very accommodating to my disability request for a low floor room (there is no lift) and allowed me to get into my room at 11am. They were very cheerful and helpful with everything. The room itself had a very... More

Was this review helpful? Yes 2
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear ProfT Thank you for choosing the Mercure Salisbury, White Hart Hotel and for taking the time in letting us know about your stay. I was pleased to read that the Front Desk team were cheerful and helpful in assisting with the accommodation and providing you with a comfortable room with good access to free WIFI throughout the hotel. I... More

Brisbane, Australia
Contributor
14 reviews 14 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I had a great stay in the White Hart. The staff were very helpful, particularly as I had a few packages shipped to me during my stay. The wifi was strong throughout the hotel and the breakfast was also very good (I had a rate that included both). My room was a little small and Spartan, but as this is... More

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear paul4a Thank you for choosing the Mercure Salisbury, White Hart Hotel and for taking the time in letting us know about your stay. I was pleased that you had a great stay with us and that the staff were very helpful in assisting with every detail of your stay. I was alaso glad to read that the WIFI strength... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a great place to stay. Great friendly quick service at check-in, such friendly staff at breakfast and what a breakfast - plenty of choice and the traditional fry-up is made fresh to order with quality tasty ingredients. There's a large open fire in the comfy and welcoming reception and the rooms are furnished well - we had a four-poster... More

Was this review helpful? Yes
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Kev R Thank you for once again choosing the Mercure Salisbury, White Hart Hotel and for taking the time to let us know of your experience. I was pleased to read that you had an enjoyable stay with us and that the team were able to provide you with great, friendly service from your arrival, and during breakfast and... More

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The lobby's coziness is mainly engineered by the existence of a fully working log-fireplace and by a number of comfortable sofas and classic upholstered armchairs, with plenty of cushions and plaids in vivid tartan colours and patterns, thus presenting a look like it came directly out of a "Country Homes and Interiors" glossy front-page photograph. Inoffensive modern artwork in equally... More

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear ChristosBP Thank you for choosing the Mercure Salisbury, White Hart and for taking the opportunity in letting us know of your experience. I took great pleasure in reading your review of all areas of the hotel and was very much appreciated. I was glad that the team were able to welcome you in a polite and professional manner at... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night to attend 60th birthday celebration. Friendly and helpful staff. The room was a bit small and completely standard but the breakfast was a really excellent hot buffet with lots of continental options and plenty of healthy fresh fruit. Coffee served at breakfast could have been better. We needed to use taxis and this was all organised by... More

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Susan K Thank you for your review of the Mercure Salisbury, White Hart Hotel following your recent 60th Birthday Celebrations. I was pleased to read that the team provided you with both friendly and helpful service and that this was enhanced by enjoying a really excellent breakfast with lots of options and fresh, healthy fruit. Thank you once again... More

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Additional Information about Mercure Salisbury White Hart Hotel

Address: St John Street | Wiltshire, Salisbury SP1 2SD, England
Phone Number:
Location: United Kingdom > England > Wiltshire > Salisbury
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Salisbury White Hart Hotel 4*
Number of rooms: 68
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Also Known As:
Mercure White Hart Salisbury Hotel Salisbury
Accor White Hart Salisbury
Mercure Salisbury

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