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All 13 Salisbury hotels

Mercure Salisbury White Hart Hotel

4.0 of 5 Hotel   |   St John Street | Wiltshire, Salisbury SP1 2SD, England
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67%
Ranked #7 of 13 Hotels in Salisbury
A recent review
3 of 5 stars reviewed 4 days ago
Katie G
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481 reviews from our community

Traveler rating
    133
    175
    112
    37
    24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The reception staff were really helpful, good location, and the rooms were nice. Only two major downsides, one was the really squeaky floors and the other was howling/barking dogs from other rooms (not the hotels fault really but still annoying). As other reviewers have noted, the traffic is noticeable but able to be ignored when the windows are closed.

Was this review helpful? Yes 1
Christchurch, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Warm welcome, pleasant and efficient service, nicely laid table with proper serviettes, excellent reasonably priced food, comfortable lounge, shall come again. Hotel also has it's own car park. An ideal venue for a reunion of old friends, as we were.

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Oxfordshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Booked in for two nights - room was tiny, barely space to move. Th hot tap for the bathroom sink didnt work very well - the whole tap could move around!! There was NO AIRCON!! the room was boiling hot even with both the windows open (which made the room noisy) and they were having the hallways painted - which... More

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Kirsty C Thank you for taking the time in posting your review following your recent stay with us at the Mercure Salisbury, White Hart Hotel. I was disappointed to read both this review and the comments made direct to the hotel through our on line customer survey in relation to the painting of the corridor and wish to reiterate... More

Walton-On-Thames, United Kingdom
Senior Reviewer
8 reviews 8 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked an executive double bedrom and and they gave us a standard double room for the price of the executive. Furthermore, the bedroom was dusty and the bathroom was dirty. What a shame! Very low-class

Was this review helpful? Yes 4
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Mary N Thank you for taking the time in letting us know about your stay with us at the Mercure Salisbury, White Hart in May. I was concerned to read of your experience and you have my assurances that I will be reviewing your comments with both the Reservation and Housekeeping departments to ensure that all measures are taken... More

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a family wedding , have been to Sailsbury on many occasions and stayed in lots of hotels , this is by far the best. The rooms are very comfortable and have everything that you need , the building itself is charming with a lot of history and they have kept the original features which is lovely. The... More

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Katewoodland 247 Thank you for taking the time in letting us know about your recent stay with us at the Mercure Salisbury, White Hart during your family wedding celebrations. I was pleased to read that you had an enjoyable stay with us and for your kind words about the hotel and team, finding the accommodation to be comfortable and... More

Bicester, United Kingdom
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I was doing the Alzheimers Sponsored 26 Mile Walk from Stonehenge to Avebury. Having travelled down from Oxfordshire the hotel which we had booked turned into a disaster and we lef there. We then found out that the White Hart at Salisbury had rooms left. Thou it was slighty over our budget of £130 a night we decided to go... More

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear fishinglady73 Thank you for taking the time in letting us know of your experience at the Mercure Salisbury, White Hart during your sponsored walk in the area. I was pleased to read that we were able to accommodate you after your original hotel of choice did not work out for you, and that you were welcomed by our very... More

Gosport, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We Stayed on Bank Holiday Monday Hotel has a very large easy access car park The hotel is situated very near the Cathedral which would have been useful if it had not been for the dreadful weather ( over which the hotel had no control) Very helpful staff in all areas Bar comfortable, the decor a bit odd, no real... More

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Val A Thank you for choosing the Mercure Salisbury, White Hart Hotel and for taking the time in letting us know about your stay. I was pleased to read that you enjoyed your stay and were looked after by the helpful team we employ as well as been able to relax in the comfy bar area and that you... More

Yeovil, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The Hotel is a lovely building and seems well maintained. The cleanliness seems satisfactory. My wife and I went for lunch in the Spire bar. To start with there were no staff and after waiting 5+ minutes I had to go to reception who called a member of staff. I ordered drinks and subsequently we decided to order food. Again... More

Was this review helpful? Yes 4
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear 11jco Thank you for taking the time to post your remarks following your recent visit in our bar and lounge at the Mercure Salisbury, White Hart. Let me start by apologising for the inconvenience caused by the service received at the hotel and you have my personal assurances that your comments have been discussed with the Food and Beverage... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had our wedding at the White Hart hotel recently (on one of the very hot days) and had an amazing day. Everything was done exactly as discussed in our previous meetings and Sarah, the wedding planner, was excellent throughout. From the presentation of the room for the ceremony, wedding breakfast and evening entertainment to the outstanding food that was... More

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear J0H70 Thank you for choosing the Mercure Salisbury, White Hart as the venue for your wedding celebrations and for taking the time in letting us know about your experience. Firstly a belated congratulations on your recent marriage and thank you for all of your kind words especially relating to the service provided by Sarah who looked after each and... More

Bristol, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel itself does look very nice, and is definitely presented nicely. I just can't believe this is a 5 star hotel. Anyone who has ever stayed in the Dorchester or Savoy in London, know that these are the real 5 star hotels. A basic thing that is required of 5 star hotels is that the staff are excellent servers,... More

Was this review helpful? Yes
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Kerra C Thank you for letting us know about your recent stay at the Mercure Salisbury, White Hart Hotel. Firstly I would like to clarify that we are a 4 star not a 5 star hotel, however we pride ourselves on great customer service and was concerned to read your comments relating to the team and service recieved during... More

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Additional Information about Mercure Salisbury White Hart Hotel

Address: St John Street | Wiltshire, Salisbury SP1 2SD, England
Phone Number:
Location: United Kingdom > England > Wiltshire > Salisbury
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Salisbury White Hart Hotel 4*
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Also Known As:
Mercure White Hart Salisbury Hotel Salisbury
Accor White Hart Salisbury
Mercure Salisbury

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