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All 13 Salisbury hotels

Mercure Salisbury White Hart Hotel

4.0 of 5 Hotel   |   St John Street | Wiltshire, Salisbury SP1 2SD, England
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67%
Ranked #7 of 13 hotels in Salisbury
A recent review
3 of 5 stars reviewed yesterday
DebsB Portadown, United Kingdom
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465 people have reviewed this hotel

Traveler rating
    127
    171
    109
    35
    23
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75
223
22
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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English first
Portadown, United Kingdom
Top Contributor
75 reviews 75 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed yesterday NEW

Daughter lives in Salisbury so familiar with the town. First time staying here though. Upon entering the room, it felt stifling so we had to open the windows. We were on the second floor, looking out on a busy street so could not even think of leaving windows open during the night due to traffic noise. There was a fan... More

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Leeds
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed for one night on the 13th August. The parking is now well signposted however after missing the sign i arrived rather grumpy. Luckily the hotel receptionist ( I can't remember her name) was exceptional, friendly, efficient and gave us lots of reccommendations as to what to see, where to eat, places for a drink. If it hadn't been... More

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Senior Contributor
24 reviews 24 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed on a sat night with six other work colleagues for the Wilton Super Car show. Very disappointed. First problem was no parking had to badly park the car. There was a wedding in which we hadn't been told about which explained the parking. Second must have had the short straw on rooms. Mine was clean but tiny, more of... More

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

I really do not write negative reviews as I can usually find something that would negate any negativity but............. this hotel other than the staff is tired, claustrophobic, and lacking any redeeming qualities. Sorry, the breakfast was good. The room oversaw the top of the hotel roof( and that was on the first floor). Stuffy, and it does not have... More

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Plumptiousones Thank you for taking the time to post your remarks following your recent stay with us. I was concerned to read your comments regarding the hotel in particular relating to the building and lift facility, and can only apologise for any inconvenience caused and to confirm that assistance with luggage is offered to our guests. In relation to... More

Heathfield
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had booked this in May for my husbands birthday in August. In the meantime, I broke my leg. I did ring the hotel the week before to tell them. On arrival Hannah was so helpful. My sons ( 18 and 16) were also staying. I had put them in a double bed so she changed it all so that... More

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear AmandawHeathfield Thank you for choosing the Mercure Salisbury, White Hart and for taking the time in letting us know about your stay. I was very pleased to read that so many of the team were worthy of mention covering all areas of the business including reception and the restaurant. You have my assurances that I will personally thank Emma,... More

Dundas, Canada
Senior Contributor
38 reviews 38 reviews
36 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed in the Mercure Salisbury for one night while driving from Gatwick Airport to Dartmoor. After surviving the horrendous traffic on the M25 we found the hotel restful and really enjoyed both the location (and easy after dinner stroll to the Cathedral and the centre of the city) and the restaurant meal which we found very... More

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear david42 Thank you for choosing the Mercure Salisbury, White Hart and for taking the time to give your feedback. I was pleased to read that you found your stay to be restful following your journey from Gatwick and finding both excellent quality food and service in the restaurant for both dinner and at breakfast. Following recent comments we have... More

Manchester, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Spent a brilliant 3 days here for a wedding, most staff helpful & friendly, Alex however stood out a mile from the other members of staff. In a party of over 100 guest, everyone spoke his name. Professional & courteous under pressure (as he was left on bar on his own) the supervisor popped his head in (but didn't help).... More

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear elsierusson Thank you for taking the time in letting us know of your experience while attending a wedding celebration held at the Mercure Salisbury, White Hart Hotel. I was pleased to read that you enjoyed your extended stay finding the staff to be friendly and helpful with Alex being mentioned by name for being professional throughout, you have my... More

York, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The White Hart proved to be an ideal base for a couple of leisure days in Salisbury. The staff were really friendly and gave us some good advice on places to see and eat. Breakfast was good, with plenty of choice. The rooms were a good size, and maybe because our rooms had no air conditioning, they had supplied a... More

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear muppet1901 Thank you for choosing the Mercure Salisbury, White Hart and for taking the time in letting us know of your experience. I was pleased to read that you found the staff to be really friendly and as always these comments serve as great motivation for the entire team. I was further pleased to read that you enjoyed a... More

Slough, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited this hotel for lunch last week and were very impressed with the service and the food. Our waitress, Gloria, was so professional, friendly and cheerful that it was an added bonus that made our visit even more enjoyable. The food, too, was excellent. We were lucky enough to visit on a nice day so could enjoy the courtyard... More

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear goldfinch_10 Thank you for taking the time in letting us know about your recent lunch experience at the Mercure Salisbury, White Hart Hotel. I was pleased to read that you were able to enjoy dining in the courtyard and were well looked after by Gloria who provided you with both friendly and cheerful service as well as some excellent... More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I have stayed at the hotel twice this year and both times the weather has been typically british summer heat. The rooms offered have been uncomfortably hot(ish) with little ventilation- both on the second floor. The electric fan on offer simply makes the room into a fan assisted oven. Opening the window - which had little effect - usually means... More

Was this review helpful? Yes
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear pete e Many thanks for once again choosing the Mercure Salisbury, White Hart Hotel and for letting us know of your experience. Please accept my apologies for any inconvenience caused to your stay due to the current British summer heat, you have my assurances that we are reviewing the air conditioning units at the hotel. Thank you also for... More

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Additional Information about Mercure Salisbury White Hart Hotel

Address: St John Street | Wiltshire, Salisbury SP1 2SD, England
Phone Number:
Location: United Kingdom > England > Wiltshire > Salisbury
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Salisbury White Hart Hotel 4*
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Also Known As:
Mercure White Hart Salisbury Hotel Salisbury
Accor White Hart Salisbury
Mercure Salisbury

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Amenities

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Hotel Style
#4 Luxury Hotel in Salisbury
Hotel Class
Official Description (provided by the hotel)
This 17th century 3 star hotel with 68 en suite rooms stands in the centre of Salisbury overlooking the famous Cathedral. Ideal base to visit Stonehenge and the New Forest. 25 miles from Southampton Airport, 1 mile from Salisbury railway and coach station. The hotel features the award winning Squires Restaurant and Bar, a lounge, 3 conference suites and a free car park. Nearby local leisure facilities just a short walk away include swimming, sauna, squash, tennis, snooker, horse riding and golf. ... more   less 
Number of rooms
68

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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