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Mercure Salisbury White Hart Hotel

4.0 of 5
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St John Street | Wiltshire, Salisbury SP1 2SD, England
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Mercure Salisbury White Hart Hotel
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Ranked #10 of 15 Hotels in Salisbury
A recent review
4 of 5 stars reviewed yesterday
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Travelling with our 10 and 20 year old we booked last minute for an over night stay. The kids twin room was lovely and our double (more of a king sized bed) was really comfy. Both rooms were beautifully decorated. The kids room faced the street and they said it was a bit noisy as they had a window open.... More 

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Sydney Australia
Level Contributor
154 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We recently stayed two nights at the White Hart as part of a tour group. The hotel is of an older style, though the room we stayed in had been recently refurbished and had air conditioning. I understand that not all rooms had been refurbished or were air conditioned so it would be worthwhile checking before you stay. Our room... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear westernsydney We appreciate you taking the time in letting us know of your recent experience staying with us at the Mercure Salisbury, White Hart Hotel. The hotel is ideally located for exploring the historic city of Salisbury within easy access to both the Cathedral and as you mentioned the city centre with its many shops, bars and restaurants. I... More 

London, United Kingdom
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Good things first, Excellent central location, cheap parking, nice personell... Now the rest: No air conditioning , very tired and smelly carpet all over the hotel , very small rooms and bathroom even smaller. Furnishing was maybe good 20 years ago and it does not even have that "countryside "feeling.If you arrive after 11pm the entrance will be closed and... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Matteo C We appreciate you taking the opportunity to post your review following your recent business trip to Salisbury. Firstly thank you for your kind words about the staff and facilities including the extensive car park and our central location in the Historic city of Salisbury. The hotel has 68 bedrooms all with differing size and furnishings and where... More 

United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here with my boyfriend for 1 night. We arrived early as I had a concert rehearsal to attend, but we were still able to check in and leave our bags and car in the car park. Unfortunately, we weren't made aware of a wedding party that was taking place in the hotel. This wasn't really an issue as... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear DivaDespina Thank you so much for taking the time to post your review following your recent stay with your boyfriend. I was pleased to read that we were able to facilitate the storage of your luggage and providing the ample parking facility prior to you actually checking into your bedroom allowing you to attend your concert rehearsal. The hotel... More 

Bath, United Kingdom
Level Contributor
236 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Have stayed here a few times and they are always very accommodating from the staff point of view. However there are just One thing that I have mentioned to the receptionist before which still have not been looked at and that is the shower head nozzles, every room I have stayed in you only get a dribble or trickle out.... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear applegate69 Thank you for taking the time in letting us know of your recent business trip and stay at the Mercure Salisbury, White Hart Hotel. I was glad to read that you were able to enjoy a very good freshly cooked breakfast setting you up for the busy day ahead, although I was pleased to read this and that... More 

Western Australia
Level Contributor
60 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

When we checked in, the man at reception could not have been more helpful. The car park out the back is great, and the outdoor areas attractive. The room was adequate, however the bed appears to be two singles pushed together, as the headboards were off to the side. Onl one side had a bedside table, which is inconvenient when... More 

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear 1947WesternAustralia Thank you for taking the time to let us know about your recent stay with us at the Mercure Salisbury, White Hart Hotel. Firstly I was pleased to read your comments relating to the Reception team upon your arrival at the hotel in that they were helpful to your needs. I was also pleased that the overall feeling... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

On arrival we were greeted politely and helpfully, there is a car park at the rear that really sold this hotel to us. The room was clean and modern with a great bathroom. The only problem we had was a wedding reception the night we stayed, and had trouble with kids and adult guests from this group, but after a... More 

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Johnthefence Thank you for taking the time to let us know of your experience whilst staying with us at the Mercure Salisbury, White Hart last weekend. I was so pleased that following your concerns regarding the wedding that the Duty Manager was able to assist with the situation, and that you were able to fully enjoy your stay. The... More 

Kelso, United Kingdom
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights to explore Salisbury and perimeter of Salisbury The Staff were extremely helpful and pointed us in the right direction for areas of interest The atmosphere of this hotel is very relaxed The room we stayed in was excellent and very comfotable bed The only downside is if staying on the higher level floors there... More 

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Karen_Tam Thank you for choosing the Mercure, White Hart Hotel for your recent stay in the historic city of Salisbury. I was pleased to read that you had an excellent stay with us and that you were well looked after and well informed by our wonderful team, ensuring that you could plan your days with the local attractions and... More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

It is one of the worst hotel I have ever seen. The management of the hotel is terrible. They change the price every day without telling you. I booked the hotel with government rate a month before I checked in. When I checked out, they only granted the first night for government rate and increased price for rest of days.... More 

Was this review helpful? Yes 2
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear 556guest Thank you taking the opportunity to post your review of the hotel. I am obviously concerned to read your remarks, and where possible we wish to respond to guest queries in a timely manner. However I noted that your stay was in August 2014 and for me to fully investigate and action please can I ask that you... More 

Hotel Review Summarization

What travelers say

  • Car park(4)
  • Wedding reception(3)
  • Would definitely stay(3)
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