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All 12 Salisbury hotels

Mercure Salisbury White Hart Hotel

4.0 of 5 Hotel   |   St John Street | Wiltshire, Salisbury SP1 2SD, England
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Mercure Salisbury White Hart Hotel
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67%
Ranked #8 of 12 hotels in Salisbury
A recent review
5 of 5 stars reviewed 2 days ago
David M Chateauroux
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448 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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English first
Chateauroux
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Very pleasant stay at the White Hart in Salisbury if only for one day. Staff very professional but friendly. Well located. Got a good holiday promotion rate with breakfast included. A few points to note: Parking €6 (the other Mercures I stayed at were free). Also, as a Club member, I was given a free welcome drink which was nice... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear David M Thank you for choosing the Mercure Salisbury, White Hart and for taking the time to post your remarks. I was pleased to read that you found the team to be very professional and friendly throughout your visit and that we were able to provide a good breakfast, and appreciate your constructive feedback concerning the service, you have... More

Eugene, Oregon
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you're spending any time in Salisbury, this is a wonderful place to set up at. Walk quickly to anything of interest from here. Nice staff. Very charming atmosphere. Rooms are nice. I'll certainly stay here next time.

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear spoonman712 Thank you for choosing the Mercure Salisbury, White Hart for you recent stay in our historic city and for posting your review. I was pleased to read that you not only found the hotel to have a charming atmosphere that the staff were appreciated during your stay also. We look forward to welcoming you back when you stay... More

Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked here for an over night stay , Having been invited for a Birthday Celebration. Staff at the desk were Friendly , Polite and Very Helpful on our arrival. We than joined the the Birthday Party where we a fantastic meal .. food waz lovely esp the Roast Dinner and Potatoes. Afterwards we went to our room which was... More

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear VintageAl Thank you for taking the time to post your remarks following your recent stay with us at the Mercure Salisbury, White Hart as part of a Birthday Celebration with friends. I was pleased to read that the team were friendly and that you enjoyed both a fantastic celebration dinner and that the breakfast offered a good choice and... More

Camborne, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Ideally situated in the centre of Sailsbury,we spent two nights here & overall our experience was good. The room was fairly spacious & clean,as was the en suite bathroom. There was plenty of hot water even in the evening & a plus for us there was a bath & not just a shower. Breakfast was excellent with a good range... More

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Nanapink Thank you for choosing the Mercure Salisbury, White Hart Hotel and for taking the time to post your remarks. I was pleased to read that you enjoyed your stay with us and that we were able to provide spacious accommodation. I was further pleased to note that you were able to enjoy an excellent breakfast with a good... More

Redmond, Washington
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2014

This is my first experience with the Mercure chain of hotels, and everything was great! The hotel is very comfortable and charming. It is located very close to Salisbury Cathedral. The staff is helpful and professional. The room was spacious and modern. The bath was recently remodeled. All in all, this is a nice place to stay.

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear notjustaknitter Thank you for choosing the Mercure Salisbury, White Hart Hotel and for taking the time to let us know of your first experience with Mercure. I was pleased to read that you found the experience to be comfortable and charming with the helpful and professional attitude of the team in our great location in the heart of the... More

Calne, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 15, 2014

The entrance to the hotel from the car park is not attractive and the door to reception is like coming in through the tradesmen's entrance. The reception décor and carpets is far from stylish and overall the hotel and rooms look tired and need some professional Interior Design applied. The breakfast service is very ordinary and the buffet display looks... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear EXPLORERDINER Thank you for taking the time to let us know about your recent stay at the Mercure Salisbury, White Hart Hotel. I was upset to read your comments regarding the entrance to the rear as we have recently relined the car park, adding new lighting both in the courtyard and car park as well as refreshing the courtyard... More

N.E. Somerset
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 14, 2014

I stayed in the Mercure for 4 nights on business in June and found all the staff to be friendly and very helpful. To be honest, the first night, I had very little sleep due to very noisy air conditioning fans located outside of my room (131). I mentioned this to reception in the morning and housekeeping relocated my possessions... More

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Knockout Thank you for choosing the Mercure Salisbury, White Hart for your recent business trip to the city. I was pleased to note that the team were friendly and helpful as well as responsive to your requirements following comments made to the reception team. I was further gladdened that you enjoyed your breakfast during your visit with our great... More

Salisbury, United Kingdom
2 reviews
5 of 5 stars Reviewed June 8, 2014

This Hotel is a lovely venue for Weddings. Both our daughters have had their Wedding Receptions here. The staff are warm, friendly and professional, creating individual ideas to suit all concerned. Nothing too much trouble. The room was perfect, the choice and quality of the food exceptional and the evening entertainment finished off a most enjoyable relaxed day . The... More

Was this review helpful? Yes
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Wendy B Thank you for choosing the Mercure Salisbury, White Hart as the venue for your daughter's wedding celebrations. I was pleased to read that you have chosen the hotel for both your daughter's wedding celebrations and enjoyed friendly, warm and professional service provided by the team with exceptional quality of food tailored to your requirements. I was further... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed June 1, 2014

Attractive frontage to street, but series of poor hospitality and misshaps which shouldn't have happened. Decor all neutral and bland, rather uninteresting. On arrival the receptionist set the scene by being on the phone, where she stayed for a full 5 minutes with no attempt to acknowledge our presence. We stood, and stood..... Had I not pre-paid I would have... More

Was this review helpful? Yes
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Discerningtravellor2 Thank you for taking the time to post your remarks following your stay during the past weekend. I was concerned to read your review relating to the service recieved at the hotel, following my investigation this morning the receptionist upon your arrival was indeed taking a call and apologises for not been able to acknowledge you more promptly.... More

London
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed May 31, 2014

We enjoyed five days at the White Hart hotel for a family city break and found it to be absolutely outstanding. Possibly the best hotel we've stayed at in the UK. The staff were uniformly friendly, polite and helpful: from reception to the bar to the restaurant everyone was clearly committed to providing excellent service and really made one feel... More

Was this review helpful? Yes 2
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear FamilyTraveller1970 Thank you for choosing the Mercure Salisbury, White Hart Hotel and for taking the time in letting us know about your recent stay. I was extremely happy to read your review and please be assured that this will be shared with the entire team serving as great motivation for them all, as you found all the team to... More

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Additional Information about Mercure Salisbury White Hart Hotel

Address: St John Street | Wiltshire, Salisbury SP1 2SD, England
Location: United Kingdom > England > Wiltshire > Salisbury
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Salisbury White Hart Hotel 4*
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Also Known As:
Mercure White Hart Salisbury Hotel Salisbury
Accor White Hart Salisbury
Mercure Salisbury

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Amenities

Restaurant Room Service Suites Wheelchair access
Hotel Style
#4 Luxury Hotel in Salisbury
Hotel Class
Official Description (provided by the hotel)
This 17th century 3 star hotel with 68 en suite rooms stands in the centre of Salisbury overlooking the famous Cathedral. Ideal base to visit Stonehenge and the New Forest. 25 miles from Southampton Airport, 1 mile from Salisbury railway and coach station. The hotel features the award winning Squires Restaurant and Bar, a lounge, 3 conference suites and a free car park. Nearby local leisure facilities just a short walk away include swimming, sauna, squash, tennis, snooker, horse riding and golf. ... more   less 
Number of rooms
68

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