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Mercure Salisbury White Hart Hotel

4.0 of 5
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St John Street | Wiltshire, Salisbury SP1 2SD, England
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Mercure Salisbury White Hart Hotel
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Ranked #9 of 15 Hotels in Salisbury
A recent review
4 of 5 stars reviewed yesterday
mrsrmusk61 London, United Kingdom
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600 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Booked hotel for a 4 day break . The room we picked was 126 executive room which was very spacious very clean . Few stains on carpet and seat at bottom of bed worth sorting this out . House keeping staff very good and helpful. . Asked for extra pillows as a request was done .good first inprestion. Great pillows... More 

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Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed three nights in this hotel for a business trip. It is has a old hotel characteristics with the Mecure structure running it. The Privilege rooms are spacious and have the standard Mecure items, Nesepresso machine and free soft drinks. Wifi is easy to use and is reliable. Staff serving breakfast are friendly and efficient. Good breakfast buffet plus additional... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

I had three nights, as a tourist. Staff attitude was excellent. (If they happen to read this, "thankyou") The Room was very clean and comfortable (the cleaners were very thorough and very considerate). Food very good, with a good choice of hot or cold buffet items, or menu. The Location, 10 mins walk from cathedral and centre, was really convenient.... More 

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Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 5 days ago NEW

Whilst in a convenient location just 5 minutes’ walk from the Cathedral (although Salisbury is very small so nowhere is much further) £165 for a double room in this hotel was a total rip-off. We have stayed in several Mercure hotels before (France and North Africa) and always found them to be good value mid-range hotels, not the Mercure Salisbury... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear peterinbrixton Thank you for choosing the Mercure Salisbury, White Hart and for taking the time to post your review. I appreciate all of the comments regarding your stay at our city centre location in Salisbury and hope that the location met with your needs and expectations. Salisbury is a popular destination both for business and leisure guests alike, even... More 

Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel for just one night a few weeks ago. It is an old hotel with lots of history but could definitely use some modernization. No lifts, old rooms with old stained carpet, and old fashioned bathroom. The staff was very friendly and it was in a great part of the city just across the street from... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear MCAtravels Thank you for taking the opportunity in letting us know of your recent experience. Although I was pleased that the team at the hotel were very friendly during your stay I was disappointed to read that your stay was marred due to the accommodation, you have my assurances that I will be taking all the necessary actions to... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There is nothing remarkable about this well located property. Bedroom was OK, very clean but curtains were torn, the carpet was stained and the bedside light did not work. The carpet on the stairs and landings were threadbare in places which gave an unloved feeling to the upper floors. Buffet breakfast was better than anticipated - have had some shockers... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Josefina1960 I appreciate you taking the time to post your review following your recent stay with us at the White Hart Hotel. I was pleased to read that we bettered your expectations on the breakfast served at the hotel which is mentioned by other guests and rest assured I will share with the team as we continually look to... More 

Zwolle, The Netherlands
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

We had a big party on saturday in Salisbury and needed a hotel. This hotel was the best option we could find. Within walking distance from the party venue. As one other reviewer wrote: "there is nothing hugely wrong with this hotel." We had a nice large double bedroom. Although it was on the street side we didn't have any... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Sander8017 Thank you so much for your recent review of the Mercure Salisbury, White Hart Hotel. I was pleased that you had an enjoyable stay with us and that we were able to meet with your expectations for both the accommodation provided and the breakfast lovingly prepared and served by the team. It was good to further note that... More 

Top Contributor
94 reviews 94 reviews
93 hotel reviews
223 helpful votes 223 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Mercure White Hart has a great location. The hotel is located a few minutes walking from the beautiful Salisbury cathedral and most of the other sites to visit. Inside it's a kind of old modern hotel (probably from the 1970's or 1980's?), without particular charm and without any kind of luxury. Some serious renovation would be necessary. Hopefully the choice... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Chris 75 Thank you for taking the opportunity in letting us know about your experience staying at the White Hart Hotel in Salisbury. The hotel is ideally located as you mentioned for visiting the many attractions in the city and surrounding countryside and I was pleased to read that you were able to benfit from this. I have taken... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here over the Bank Holiday weekend. We were very impressed. Excellent check in procedures - very friendly local staff, including Izzie and her colleague, whose name I didn't manage to get. They were very helpful with suggestions etc. rooms well maintained and spotless. The breakfast was one of the best of any hotel I have... More 

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear A Tripadvisor Member (James and Barbara) We really appreciate you taking the time to let us know of your recent experience whilst staying with us over the Bank Holiday weekend. Not only was I pleased to read your kind words about the hotel, I was very proud to read that the team were able to provide friendly, helpful and... More 

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