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All 14 Salisbury hotels

Mercure Salisbury White Hart Hotel

4.0 of 5 Hotel   |   St John Street | Wiltshire, Salisbury SP1 2SD, England
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Ranked #7 of 14 Hotels in Salisbury
A recent review
4 of 5 stars reviewed 4 days ago
DavidLivingstone49 Sheffield, United Kingdom
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526 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sheffield, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

very comfortable and perfectly situated hotel in lovely ancient city, in the shadow of the premier artefact, the wonderful 13th C Cathedral. For tourists you will not find a better venue to include in your tour of English Historic sights, as the true Daddy of all ancient sites, Stonehenge is about 15 mins away.

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Wetherby, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is quite pleasant with very nice public areas. The room was small and dark with fans outside that were quite noisy all night. It wasn't too bad because the windows were closed in December but I would imagine that in the summer it would drive you nuts! Breakfast was a buffet and was quite nice but nothing special.... More 

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Melbourne, Australia
Top Contributor
185 reviews 185 reviews
51 hotel reviews
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed 1 week ago

one of the main reasons we book Accor hotels such as The Mercure is to take advantage of our. Accor Advantage Membership so it is very disappointing when reception staff do not know about the benefits they should be offering. Again in this hotel we had to ask for our welcome drink voucher and wait whilst the staff member found... More 

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WhiteHartManager, Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Judykbee, Thank you for taking the time in letting us know about your stay at the Mercure Salisbury White Hart. I was concerned to read of your experience and you have my assurances that I will be reviewing your comments with both the Front Office and Food & Beverage Departments to ensure that all measures are taken to prevent... More 

Paris, France
Top Contributor
69 reviews 69 reviews
25 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed 1 week ago

Our Stonehenge Guide Pat Shelly recommended that we stay here during our visit. Our reception was businesslike but not particularly warm. Our room was on the second floor. No elevator. My husband and I are in our mid-60's and both have back and knee problems but we were able to get our luggage up the stairs on our own. It... More 

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WhiteHartManager, Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear jschreib11, Thank you for taking the time in letting us know about your stay with us at the Mercure Salisbury, White Hart Hotel. We appreciate all of your comments and I was especially pleased that you had a good nights sleep and found the accommodation to be spacious. I was glad to read that you enjoyed the breakfast buffet... More 

Reading, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We enjoyed an overnight stay in this hotel. Our priviledge room was well decorated and equipped but a little cosy in places. Good breakfast. Staff very helpful, good parking and access to Salisbury and all it has to offer including its small but tasteful Christmas Market.

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WhiteHartManager, Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Kathryn S, Thank you for taking the time to post your review following your recent stay with us at the Mercure Salisbury, White Hart Hotel. I am glad that you enjoyed the well decorated and equipped Privilege Room and appreciated all of all the extras provided. I was pleased that you found all members of the team very helpful... More 

Salisbury, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I had a works Christmas party here, overall it was fun. The room was very festively decorated, great entertainment with balloons provided. The disco was not to my taste but popular. The food however was a great disappointment. A start of unripe melon, the main of turkey was ok, the assiette of pudding looked fabulous but was tasteless. A real... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Spanbug Thank you for taking the time in letting us know about your Christmas Party held at the Mercure Salisbury, White Hart Hotel recently. I was pleased that you had a fun time with us and that the room was festively prepared with some great entertainment provided. However I was disappointed to read your comments relating to the food... More 

Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We had our works Christmas party here (again) fabulous night. Food was lovely! Despite it being a large party. Disco Dave needs to be updated tho please. Breakfast was great! Room ~ we paid extra for the executive room and you get loads of nice extras including free newspaper, nespresso machine and your own bathrobes to name a few. No... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Nurse_ginge Thank you once again for choosing the Mercure Salisbury, White Hart Hotel for your Christmas Party celebrations. I was very pleased that we were able to provide you and your party with great food during the evening and the following morning at breakfast, I have passed on these comments to the kitchen brigade. I was further pleased that... More 

Sevenoaks, United Kingdom
Top Contributor
103 reviews 103 reviews
7 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago

Met up with family members who we can't see for Christmas. The total experience was lovely as we ended up having a private room which was lovely as they has not transferred our original booking onto their main system so had lost our booking. They did then offer us drinks on the house as recompense which was good. We were... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Diesel1Dog Thank you for choosing the Mercure Salisbury, White Hart Hotel for your family Christmas lunch on Sunday. Although I was disappointed that there was an error with your reservation I was pleased to read that the team were able to accommodate you in a professional manner and ensuring you had a lovely experience in one of our private... More 

london
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has a very attractive lobby with an open fire place. The hotel is well maintained and the room was nice. The price was a bit steep (it cost less to stay in the Sheraton in New York) But given there is a short supply of upmarket hotels in the area I guess they have no competition. Would recommend... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Jacksor Thank you for taking the time to post your review following your recent stay with us at the Mercure Salisbury, White Hart Hotel. We appreciate all of your comments and I was especially pleased that both the accommodation and public areas were good, attractive and well maintained. Once again thank you for taking the time in letting us... More 

Salisbury
Senior Contributor
42 reviews 42 reviews
35 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 2 weeks ago

4 of us called in for afternoon tea - possibly something that the White Hart doesn't do very often since the staff couldn't find the menu. We were attracted by the thought of a log fire mentioned on the website, but there was no fire lit even though it was 3.30 on a December afternoon. We just had stale-ish scones... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Phil56 Thank you for taking the time to let us know about your recent afternoon tea experience at the Mercure Salisbury, White Hart Hotel. Firstly allow me to apologise for the lack of hospitality shown by the team and please be assured that I will personally address these concerns with the Food and Beverage Department, as this is not... More 

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Additional Information about Mercure Salisbury White Hart Hotel

Address: St John Street | Wiltshire, Salisbury SP1 2SD, England
Phone Number:
Location: United Kingdom > England > Wiltshire > Salisbury
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Salisbury White Hart Hotel 4*
Number of rooms: 68
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Also Known As:
Mercure White Hart Salisbury Hotel Salisbury
Accor White Hart Salisbury
Mercure Salisbury
Hotel Style:
#4 Luxury Hotel in Salisbury

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