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All 13 Salisbury hotels

Mercure Salisbury White Hart Hotel

4.0 of 5 Hotel   |   St John Street | Wiltshire, Salisbury SP1 2SD, England
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Ranked #8 of 13 hotels in Salisbury
A recent review
3 of 5 stars reviewed 3 days ago
Tina16flight Melbourne, Australia
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450 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Melbourne, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here before Christmas ....there was us a family of 4 and my inlaws . We were given a family room which was very small but the kids loved the small add on niche that had a sofa bed in bed. Although the rooms werent anything spectacular the location of the hotel and the lovely open fire in reception... More

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Tina 16flight Thank you for posting your review following your stay with us at the Mercure Salisbury, White Hart Hotel last December. I was pleased to read that both you and your family enjoyed your visit to Salisbury and in particular enjoyed the real log fire in the lounge where you relaxed with an afternoon tea as well as... More

Portsmouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Welcoming staff who are all very professional and helpful. A Very relaxing stay, Ernest and Silvio dinning room staff went out of their way to help us. I was very impressed with the service and would return to this Hotel if I visit Salisbury again.

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear 921777Jane Thank you for choosing the Mercure Salisbury, White Hart and for taking the time to post your review. I was extremely pleased to read that you were made to feel welcome by the team and that they were both professional and helpful throughout your stay, furthermore that both Ernst and Silvio in the restaurant were personally mentioned, you... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I was a little worried after reading earlier reviews but need not have been. The reception staff were fantastic and very professional. The room was lovely, clean and quiet, despite the hotel being full. Food at breakfast and dinner was excellent and the waiting staff extremely good despite some very rude guests on Sunday morning. Just some guidance for future... More

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Cathy H Thank you for taking the time to post your remarks following your recent stay with us at the Mercure Salisbury, White Hart Hotel. I appreciate your kind words regarding the team in that you felt that the reception staff were fantastic and very professional. I was further pleased to read that you enjoyed excellent food both at... More

Chateauroux
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Very pleasant stay at the White Hart in Salisbury if only for one day. Staff very professional but friendly. Well located. Got a good holiday promotion rate with breakfast included. A few points to note: Parking €6 (the other Mercures I stayed at were free). Also, as a Club member, I was given a free welcome drink which was nice... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear David M Thank you for choosing the Mercure Salisbury, White Hart and for taking the time to post your remarks. I was pleased to read that you found the team to be very professional and friendly throughout your visit and that we were able to provide a good breakfast, and appreciate your constructive feedback concerning the service, you have... More

Eugene, Oregon
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

If you're spending any time in Salisbury, this is a wonderful place to set up at. Walk quickly to anything of interest from here. Nice staff. Very charming atmosphere. Rooms are nice. I'll certainly stay here next time.

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear spoonman712 Thank you for choosing the Mercure Salisbury, White Hart for you recent stay in our historic city and for posting your review. I was pleased to read that you not only found the hotel to have a charming atmosphere that the staff were appreciated during your stay also. We look forward to welcoming you back when you stay... More

Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked here for an over night stay , Having been invited for a Birthday Celebration. Staff at the desk were Friendly , Polite and Very Helpful on our arrival. We than joined the the Birthday Party where we a fantastic meal .. food waz lovely esp the Roast Dinner and Potatoes. Afterwards we went to our room which was... More

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear VintageAl Thank you for taking the time to post your remarks following your recent stay with us at the Mercure Salisbury, White Hart as part of a Birthday Celebration with friends. I was pleased to read that the team were friendly and that you enjoyed both a fantastic celebration dinner and that the breakfast offered a good choice and... More

Camborne, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2014

Ideally situated in the centre of Sailsbury,we spent two nights here & overall our experience was good. The room was fairly spacious & clean,as was the en suite bathroom. There was plenty of hot water even in the evening & a plus for us there was a bath & not just a shower. Breakfast was excellent with a good range... More

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Nanapink Thank you for choosing the Mercure Salisbury, White Hart Hotel and for taking the time to post your remarks. I was pleased to read that you enjoyed your stay with us and that we were able to provide spacious accommodation. I was further pleased to note that you were able to enjoy an excellent breakfast with a good... More

Redmond, Washington
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2014

This is my first experience with the Mercure chain of hotels, and everything was great! The hotel is very comfortable and charming. It is located very close to Salisbury Cathedral. The staff is helpful and professional. The room was spacious and modern. The bath was recently remodeled. All in all, this is a nice place to stay.

Was this review helpful? Yes
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear notjustaknitter Thank you for choosing the Mercure Salisbury, White Hart Hotel and for taking the time to let us know of your first experience with Mercure. I was pleased to read that you found the experience to be comfortable and charming with the helpful and professional attitude of the team in our great location in the heart of the... More

Calne, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 15, 2014

The entrance to the hotel from the car park is not attractive and the door to reception is like coming in through the tradesmen's entrance. The reception décor and carpets is far from stylish and overall the hotel and rooms look tired and need some professional Interior Design applied. The breakfast service is very ordinary and the buffet display looks... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear EXPLORERDINER Thank you for taking the time to let us know about your recent stay at the Mercure Salisbury, White Hart Hotel. I was upset to read your comments regarding the entrance to the rear as we have recently relined the car park, adding new lighting both in the courtyard and car park as well as refreshing the courtyard... More

N.E. Somerset
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 14, 2014

I stayed in the Mercure for 4 nights on business in June and found all the staff to be friendly and very helpful. To be honest, the first night, I had very little sleep due to very noisy air conditioning fans located outside of my room (131). I mentioned this to reception in the morning and housekeeping relocated my possessions... More

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Knockout Thank you for choosing the Mercure Salisbury, White Hart for your recent business trip to the city. I was pleased to note that the team were friendly and helpful as well as responsive to your requirements following comments made to the reception team. I was further gladdened that you enjoyed your breakfast during your visit with our great... More

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Additional Information about Mercure Salisbury White Hart Hotel

Address: St John Street | Wiltshire, Salisbury SP1 2SD, England
Phone Number:
Location: United Kingdom > England > Wiltshire > Salisbury
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Salisbury White Hart Hotel 4*
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Also Known As:
Mercure White Hart Salisbury Hotel Salisbury
Accor White Hart Salisbury
Mercure Salisbury

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Amenities

Restaurant Room Service Suites Wheelchair access
Hotel Style
#4 Luxury Hotel in Salisbury
Hotel Class
Official Description (provided by the hotel)
This 17th century 3 star hotel with 68 en suite rooms stands in the centre of Salisbury overlooking the famous Cathedral. Ideal base to visit Stonehenge and the New Forest. 25 miles from Southampton Airport, 1 mile from Salisbury railway and coach station. The hotel features the award winning Squires Restaurant and Bar, a lounge, 3 conference suites and a free car park. Nearby local leisure facilities just a short walk away include swimming, sauna, squash, tennis, snooker, horse riding and golf. ... more   less 
Number of rooms
68

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