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All 15 Salisbury hotels

Mercure Salisbury White Hart Hotel

4.0 of 5 Hotel   |   St John Street | Wiltshire, Salisbury SP1 2SD, England
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Ranked #8 of 15 Hotels in Salisbury
A recent review
4 of 5 stars reviewed 4 days ago
Biriyaniboy B Newbury, United Kingdom
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559 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newbury, United Kingdom
Top Contributor
132 reviews 132 reviews
27 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A recent prolonged stay for work placed me in the White Hart in the centre of Salisbury. Comfortable spacious room and although was facing out into main street was very quiet. Hotel benefits from car parking on site and complimentary wifi which always goes down well with the business traveller. The highlight was the excellent breakfast which I could not... More 

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WhiteHartManager, Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Biriyaniboy B, Thank you for taking the time to let us know about your recent stay at the Mercure Salisbury, White Hart Hotel. I was pleased to read you had an enjoyable stay with us and that the accommodation provided was comfortable, spacious and quiet and that you found the benefits of the on site car parking and complimentary... More 

London, England, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the White Hart in between two days business near Salisbury. Having had a terrible day at work on the first day, I was looking forward to hiding away for the evening in comfort. I arrived a little before check in time, but needn't had worried. The receptionist was fun, friendly and efficent, providing a great welcome. The... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Kev F Thank you for choosing the Mercure Salisbury, White Hart Hotel for your recent business trip to the area. I was very pleased to read that you were given a warm and friendly welcome by the reception team and that the accommodation provided met with your expectations with a welcoming homely feel. Although you have no immediate plans... More 

winchester
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My husband and I met up with some friends for dinner last week. The meals were so delicious and excellent value for money. The waiter and waitress serving that evening were so polite and helpful. Can highly recommend and will be returning soon.

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Skyspotty Thank you for taking the time to post your remarks following your recent dining experience with us at the Mercure Salisbury, White Hart Hotel. We appreciate your comments and I was pleased to read that you had an excellent dining experience which was value for money, served by our polite and helpful team, you have my assurances that... More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Stayed for a weekend with my husband and daughter to see Salisbury and surrounding area. My husband who is a Platinum card holder choose the hotel for the benefits offered. Well, the room we had was very small with the extra bed for our daughter, the bathroom tiny, but did have a big bed, at most Accor hotels we get... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Arminta Thank you for taking the opportunity of letting us know of your recent experience staying with us last weekend. Firstly I wish to apologise for any shortcomings and for any inconveneience caused to your stay due to the dining facilities and services offered. Due to the weddings, the dining room for evening meals was in our St John... More 

Frome, Somerset
2 reviews
4 of 5 stars Reviewed 1 week ago

Enjoyed a delicious mid week lunch here with elderly parents. Patient staff and exceptionally good value for the quality of food. However do ensure you collect a ticket to get out of the car park before you leave the hotel!

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Magpiejane Thank you for letting us know of your recent lunch experience with your parents at the Mercure Salisbury, White Hart Hotel. I was pleased to read that you had a delicious lunch with us and that the good food quality was matched by the good value and patient service provided by the team, I have thanked both the... More 

Darlington, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My mums birthday is Christmas Eve. As part of her birthday present I decided to buy her and a friend a voucher for Afternoon tea at this hotel. As the reception staff were so helpful and nice when I phoned them up to inquire, I bought the voucher over the phone on the spot. We live in County Durham whilst... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear SouthernCountry Thank you for your kind words following your mum's recent birthday afternoon tea treat at the Mercure Salisbury, White Hart Hotel. I was pleased to read that the team delivered a memorable experience and that your mum and her friend had a fabulous time with us. You have my personal assurances that I have thanked the team for... More 

Senior Contributor
38 reviews 38 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Back in the area for a work assignment, and back to the White Hart, with the General Managers positive comments from my last Trip Advisor on my mind. This time my accor silver card was recognised by the receptionist who was very efficient and engaging. She provided me with a welcome drink voucher. Id rather expected by guest profile to... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Hackett29 Thank you for your recent review following your latest business trip to the area. I was pleased to read your overall review of the service recieved both at reception and the bar after some recent concerns in relation to the welcome drink. I am further happy to clarify any concerns with the Le Club loyalty scheme, please contact... More 

Llandrindod Wells, United Kingdom
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had booked in for a couple of nights - the receptionists were very polite and helpful. The room was very good, breakfast excellent and all the staff friendly. Within walking distance of everything we wanted to do in Salisbury, we didn't eat in the hotel as we had prebooked some restaurants but I'm sure the food would have been... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear TJMoore1946 Thank you for choosing the Mercure Salisbury, White Hart Hotel during your recent short break to the area. I was very pleased to read your positive review about the service provided by the team both on Reception, being very polite and friendly and throughout the hotel, I have shared this review with them as I am sure it... More 

LONDON
Top Contributor
50 reviews 50 reviews
45 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A traditional hotel, that seemed dated in the décor but had stayed comfortable and welcoming. The rooms were well fitted and very clean. Bathrooms had showers over the bath rather than walk-in. One room at the front has a fair amount of noise from the road - but it was Saturday night. Reception staff were helpful= both while we were... More 

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear LondonLorraine Thank you for choosing the Mercure Salisbury, White Hart Hotel when visiting the historic city recently. I was pleased to read you had an enjoyable stay with us and that the hotel was comfortable and welcoming, and that you were looked after by the reception staff. I was further pleased to see that you found the extensive breakfast... More 

North-West UK
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed overnight on business. Great location outside walls of the cathedral. Arrived late and needed to track down a receptionist but very friendly and welcoming once located. She even gave me some biscuits. Smart cosy room on the first floor in the original part of the hotel. Very comfy and peaceful evening bar the slow, loud creaks of the room... More 

Was this review helpful? Yes
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Moikul Thank you for taking the time to let us know about your recent business trip stay at the Mercure Salisbury, White Hart Hotel. I was pleased to read you had an enjoyable stay with us and that the accommodation provided was smart and cosy, furthermore I was pleased to note that you enjoyed a lovely breakfast served by... More 

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Additional Information about Mercure Salisbury White Hart Hotel

Address: St John Street | Wiltshire, Salisbury SP1 2SD, England
Phone Number:
Location: United Kingdom > England > Wiltshire > Salisbury
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Salisbury White Hart Hotel 4*
Number of rooms: 68
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Also Known As:
Mercure White Hart Salisbury Hotel Salisbury
Accor White Hart Salisbury
Mercure Salisbury
Hotel Style:
#4 Luxury Hotel in Salisbury

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