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All 14 Salisbury hotels

Mercure Salisbury White Hart Hotel

4.0 of 5 Hotel   |   St John Street | Wiltshire, Salisbury SP1 2SD, England
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Ranked #7 of 14 Hotels in Salisbury
A recent review
4 of 5 stars reviewed 2 days ago
Chris W Norfolk
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542 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Norfolk
Top Contributor
135 reviews 135 reviews
27 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Central location; parking on site (£6 per night);good sized room; v good reception. Suited our needs for one night. Minor irritation--Eggs Benedict came with hot bacon rashers, not cold ham slices (though cold ham was part of cold meat platter). Worrying lack of knowledge/error from the chef!

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Chris W Thank you for choosing the Mercure Salisbury, White Hart and for taking the time to let us know about your recent stay. I was pleased to read that you had an enjoable stay and that the accommodation provided was of a good size and that the service provided by the reception team was very good, rest assured... More 

Surrey, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed over at the White Hart Hotel as I was doing a skydive the next day, I was not expecting a lot from the hotel and was pleasantly surprised by the decor of the hotel and how big our room was. We had an executive suite and although the design was probably a bit outdated, it suited the room... More 

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear FrankieDee19 Thank you for choosing the Mercure Salisbury, White Hart hotel and for taking the opportunity to let us know of your experience. Firstly I hope your sky dive went well after your stay, and thank you for all your kind words about the helpful team and I was pleased that the decor, accommodation and bathroom exceeded your expectations.... More 

Cardiff, Wales
Top Contributor
127 reviews 127 reviews
32 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had to stay over night with work and chose this hotel; reception staff were very efficient and friendly and I was soon in my room. The room I was allocated with was very tired indeed; the carpets was rippled and thread bare, the chair was also ripped and looked very old. The bathroom looked slightly newer though but the... More 

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear DameAI2007 Thank you for choosing the Mercure Salisbury, White Hart Hotel and for taking the time to post your review following your stay. I was pleased to read that you were welcomed by the very efficient and friendly reception team allowing you to access your room quickly on your business trip, the lounge and reception areas were refurbished in... More 

Hebburn, United Kingdom
2 reviews
3 of 5 stars Reviewed 3 weeks ago

A pleasent fruendly clean hotel, food choice limited but nice. Staff always while to assist with and request and gave reccomendation for eatting out nearby. parking on site, however steps and no lift up to floor making access difficult.

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WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Grahame H Thank you for choosing the Mercure Salisbury, White Hart Hotel for your recent trip to the area and for taking the opportunity in posting your review. We appreciate your kind words about the team in that they were pleasant, friendly and able to assist in any way they could during your stay, I was further pleased to... More 

Wellington, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having read some of the recent reviews about this hotel I had some concerns. On arrival at the hotel we were welcomed by the pleasant and helpful reception staff. Our room on the first floor was as I had expected, a comfortable bed, good sized bathroom and plenty of very hot water. Not a pretty view, but quiet, so we... More 

Was this review helpful? Yes 2
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Susanwalters15 Thank you for choosing the Mercure Salisbury, White Hart Hotel for your New Years Eve celebrations. I was pleased to read that you enjoyed your stay with us, and welcomed by the pleasant and helpful Reception team. I was further pleased to read that you enjoyed the evening celebrations, we offer both a Party package as well as... More 

Reading, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location of the hotel is superb. It overlooks the cathedral. Our room was really nice, spacious and clean. We had an excellent meal in the evening. The hotel staff are brilliant. They are welcoming and friendly. Nothing is too much trouble. We will definitely stay again.

Was this review helpful? Yes
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear James M Thank you for choosing the Mercure Salisbury, White Hart Hotel and for taking the time to let us know about your stay. I was pleased to read that you enjoyed your stay with us, enjoying the benefit of our location in the heart of the city, an excellent meal as well as the staff who were welcoming... More 

Essex, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel for two night on a bed and breakfast basis, was a bit disappointed. I found the hotel a bit tired, carpets, furniture and decor has seen better days. I had a priivelidge room the bathroom was very tiny and the room decor, carpet, furniture N fittings was not good. The heating was not working which my... More 

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Christine C Thank you for choosing the Mercure Salisbury, White Hart Hotel in between Christmas and the New Year and for taking the opportunity to post your review. Although I was pleased to read that the staff were very good I was disappointed to read your comments concerning the decor, feel and warmth of the hotel. You have my... More 

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We were visiting The Salisbury Playhouse where our nephew was directing a play and decided to stay the night. The hotel was in an excellent position to just park our car and walk to both dinner and the theatre. We found the hotel to have friendly helpful staff and the decor to be clean and fresh. Our only minus point... More 

Was this review helpful? Yes 1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear SuOpontour Thank you for choosing the Mercure Salisbury, White Hart Hotel while attending a play directed by your nephew. I was pleased to read that you enjoyed your stay and the benefit of our location in the heart of the city and as you mentioned in easy walking distance to the theatre, I was further pleased that the team... More 

Southampton, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed in the Mercure Salisbury on a Saturday night in December to go out for my partners Christmas party. We paid £120 for a room, which was slightly more expensive than other rooms available that night in Salisbury, but the price for the room was OK as it was a good room and good location. However when we checked... More 

Was this review helpful? Yes
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear MsLibbyW Thank you for taking the time to let us know of your recent stay at the Mercure Salisbury, White Hart Hotel. I was pleased to read that you were accommodated in a good room and can only apologise about the pillows, as we have recently invested in new pillows and bedding, we however do stock varying types of... More 

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Additional Information about Mercure Salisbury White Hart Hotel

Address: St John Street | Wiltshire, Salisbury SP1 2SD, England
Phone Number:
Location: United Kingdom > England > Wiltshire > Salisbury
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Salisbury White Hart Hotel 4*
Number of rooms: 68
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Also Known As:
Mercure White Hart Salisbury Hotel Salisbury
Accor White Hart Salisbury
Mercure Salisbury
Hotel Style:
#4 Luxury Hotel in Salisbury

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