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All 13 Salisbury hotels

The Cathedral Hotel

2.0 of 5 Hotel   |   7-9 Milford St., Salisbury SP1 2AJ, England
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Ranked #8 of 13 Hotels in Salisbury
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Kelly1954 Fort Frances
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227 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bangor, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

On arriving at the hotel very late from business trip, there were 3 bouncers at the entrance. Walked into a grotty pub with the tatty reception desk in a corner of the pub. It was really noisy with loud music which is fine for a pub but not a reception. This went on to 2am but thankfully I didn't hear... More

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Melbourne, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Yes, I'm not joking. Two packets of disposable earplugs were left for us in the bathroom after checking in, alongside two bars of soap! The room was tiny! Needless to say they didn't help much the rock hard mattress, solid pillows or the inability to open the window because the internal glazing prevented you from accessing the window to open... More

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OldSarumHotelsLtd, Owner at The Cathedral Hotel, responded to this review

Dear Jo P. Thank you for staying with us during your visit to Salisbury. We want all our guests to book for the right experience, enjoy their stay, revisit, recommend us and leave positive reviews. For all of these reasons we are very clear about what we offer and when. Quoted below is the exact wording of the opening paragraph... More

Fort Frances
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent two nights here and enjoyed it very much. The rooms were a good size and the restaurant was great. Easy walking to cathedral and town area. We ate dinner both evenings in the dinning room and both were excellent. Would recommend this to friends.

Was this review helpful? Yes
OldSarumHotelsLtd, Owner at The Cathedral Hotel, responded to this review

Dear Kelly1954 We appreciate you staying with us during your visit to Salisbury and taking the time to place a review. I am delighted that we could help you enjoy this great city. Thank you for your great comments about our hotel and our food. It is always good to score 5 points from our guests, especially when they have... More

Crewkerne, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel. We booked the family room and it was cosy and spotless clean. A very large bath with a very powerful shower. The staff is very friendly and polite and we defenetely received a service with the smile. Breakfast wasn't the best I had but it's not big deal I would still recommend it and... More

Was this review helpful? Yes 1
OldSarumHotelsLtd, Owner at The Cathedral Hotel, responded to this review

Dear Sam11124 Thank you for taking the time to place a review of your stay at our hotel. We really appreciate your positive comments and your great feedback. I am delighted you enjoyed your room and the overall experience of our hotel. I am sorry that your breakfast experience was not what it should of been. It is with feedback... More

Greystones, Ireland
2 reviews
5 of 5 stars Reviewed October 19, 2014

Tony and his wife made us feel welcome on arrival, I stayed with my mum and sister for two nights and overall had a great experience. The rooms were very clean and very comfortable. The food was very good and couldn't fault the service or food. Would definately recommend this hotel and will stay here again in the future

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OldSarumHotelsLtd, Owner at The Cathedral Hotel, responded to this review

Dear Sand160 Thank you for your great review. I am delighted that you and your family enjoyed your overall experience during your visit to Salisbury and our hotel. We hope you get a chance to visit again soon and come and stay with us. Kind Regards Tony Negal More

Derby, United Kingdom
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 19, 2014 via mobile

We stayed here on a Friday and Saturday and due to the previous reports reserved a room on the third floor.The room was a good size and was clean.The bathroom was also of a good size and clean. The staff were very friendly and had a good manner about them. The breakfast was well cooked to order and was of... More

Was this review helpful? Yes
OldSarumHotelsLtd, Owner at The Cathedral Hotel, responded to this review

Dear B_JDerbysire. Thank you for staying with us during your visit to Salisbury and for taking the time to share your experience with other potential visitors. It is great that our team helped you enjoy your two night stay. I note you stayed on a Friday and Saturday and reserved a top floor room as per our recommendations to guests... More

Littleton, Colorado
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed September 28, 2014

We stayed there for a night only. Location couldn't be better: right in the middle of everything. It's a restaurant/bar at night and reception is at the corner. Receptionist was also working at the bar so we had to wait to check in/out. Key room is weird to work with but they did explain how to use it. Room was... More

Was this review helpful? Yes 1
OldSarumHotelsLtd, Owner at The Cathedral Hotel, responded to this review

Dear P_Biker_Traveler I am sorry we were not good enough on this occasion. We have got on-going checks in place and these have obviously not been thorough enough. We have now inspected all rooms and taken action with regards specific housekeepers standards. Over the years one thing all our visitors have said is how helpful the staff are and how... More

Vancouver, Canada
Top Contributor
50 reviews 50 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 27, 2014

This hotel is in a good position for exploring Salisbury - a manageable walk from the train station, close to the Cathedral and museums, restaurants and shopping. I gather it is noisy on the weekends but they make this clear on their website and, as I was there from Sunday to Wednesday, was not an issue. Other comments have complained... More

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OldSarumHotelsLtd, Owner at The Cathedral Hotel, responded to this review

Dear mrobson Thank you for taking the time to review your three day visit to our hotel. I am delighted you enjoyed your overall experience and you have left a very fair and balanced review. I am sorry your bag was left unattended. This is absolutely unacceptable to us and we fully understand your annoyance. We have re-iterated to all... More

San Diego, California
Top Contributor
56 reviews 56 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed September 17, 2014

I am the sister to the "Like a nightmare" reviewer and will add my own review. While the staff was incredibly friendly and well-meaning, they were not always competent. Messages had been left for me by the driver I had engaged. The staff was very efficient in making sure I got his (multiple) messages. Unfortunately, the receptionist took down the... More

Was this review helpful? Yes 3
OldSarumHotelsLtd, Owner at The Cathedral Hotel, responded to this review

Dear Kate S, I am sorry you did not enjoy our hotel. As I said in my reply to your sisters review listed a couple of days ago. I find it difficult to be defensive to customer reviews as I genuinely believe there is always a reason for a visitor writing a bad review and we need to receive all... More

London, United Kingdom
1 review
5 of 5 stars Reviewed September 14, 2014 via mobile

My friend and I stayed close by for 3 nights. We went in on night 1 and had steak and kidney pie and liver and bacon. It was that good we went back time and time again. The chicken was excellent and the fish and chips even better. Thanks to Jess, Matthew, Lloyd and Louie the service was exceptional. Very... More

Was this review helpful? Yes
OldSarumHotelsLtd, Owner at The Cathedral Hotel, responded to this review

Dear susan g Wow, thank you for your great review. I am delighted our team were able to help you enjoy your visit to Salisbury. It is great that you enjoyed our food so much. Kind Regards Tony Negal More

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Additional Information about The Cathedral Hotel

Address: 7-9 Milford St., Salisbury SP1 2AJ, England
Phone Number:
Location: United Kingdom > England > Wiltshire > Salisbury
Price Range (Based on Average Rates): $$
Hotel Class:2 star — The Cathedral Hotel 2*
Number of rooms: 22
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Also Known As:
Cathedral Hotel Salisbury

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