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Premier Inn Leeds City West

#17 of 89 Hotels in Leeds
Certificate of Excellence
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One Office Park | Gelderd Road, Leeds LS12 6LX, England
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1 room 1 guest
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Premier Inn Leeds City West
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554 Reviews from our TripAdvisor Community

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Traveler rating
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128
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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Winchester, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Usual Premier Inn excellence but disappointed that only one hand towel and staying for two nights, the room was not serviced! Good breakfasts and surprisingly good dinner. Don't think the 250 ml glasses of wine were honest, more like 175.

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Cheshire
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Staff were friendly and helpful - had no issues checking in. Room was as standard for the premier inn - clean, tidy and spacious. Easy access to the tea/coffee facilities. Bathroom was clean with shower and bath. Bar staff were friendly and the breakfast the morning after the gig was excellent. Lots of choice for both myself and my friend... More 

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Workington, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

the room was a bit tired and in need of an upgrade. We booked meal deal dinner and breakfast, for dinner we ordered steak and roast veg, the steak was to tough to eat and complained that the veg was cold, we were told that it was served cold which we found strange. to be fair the restaurant manager refunded... More 

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent two nights here great food in restaurant rooms nice hotel kept really clean and tidy beds very comfortable great night sleep . Recommend it to get away to relax away from work etc. Well wore money staff very helpful and polite

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Having never been to Leeds before we were not sure about where to stay , just somewhere near Elland rd as our reunion was there in the Pavillion . Nothing was too much trouble for the staff from when we stepped over the door step to when we left on the monday , (2 nights stay)

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Kirsty R, Manager at Premier Inn Leeds City West, responded to this review

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Leeds City West Premier Inn and look forward to welcoming you back in the future. Kind regards, Kirsty Roger (Assistant Operations Manager) More 

Newcastle upon Tyne, United Kingdom
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arrived for a weekend with my sister and we ate in the restaurant on Friday night because it was a bit late to go out. It seemed short staffed but the waiters were very pleasant and we weren't in a hurry. Saturday breakfast however... dreadfully short staffed for the number of guests (though not even full) and also covering reception.... More 

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Kirsty R, Manager at Premier Inn Leeds City West, responded to this review

Thank you for your review, we are very disappointed to hear of your breakfast experience on the Saturday morning, however glad that this was dealt with in a positive way. We do pride ourselves on our all-you-can-eat breakfast, and your helpful feedback has been duly noted. With reference to the breakfast refund, we don't need to get card details again... More 

UK
Level Contributor
104 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is very much like any other Premier Inn - the rooms are clean and comfortable. I always sleep well when I'm in a Premier Inn. Breakfast was the usual affair, nothing spectacular but good value for money. Finding the place was a bit of a challenge though.

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Kirsty R, Manager at Premier Inn Leeds City West, responded to this review

Thank you very much for taking the time to write a review. I am glad to hear that you slept well in our hotel, and enjoyed our comfortable and clean rooms! I look forward to your next visit. Kind regards, Kirsty Roger (Assistant Operations Manager) More 

Scarborough, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

great hotel all went as planned no problems great staff all is good. my only gripe is why can't all hotels have electrical points next to the bed its a pain having to get out of bed to answer my phone

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Kirsty R, Manager at Premier Inn Leeds City West, responded to this review

Thank you very much for your review. I am delighted that you enjoyed your visit to Premier Inn Leeds City West. I completely appreciate your comments in relation to plug sockets, and your feedback will be noted. We look forward to welcoming you back in the future! Kind regards, Kirsty Roger (Assistant Operations Manager) More 

worcester
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Let down terribly by Holiday Inn at Tong, arrived 11pm on a Saturday night to be met by Chris at Reception who did everything possible to get us quickly sorted with our two young children. Fab service and kindness well done! Bed extremely comfy, as never stayed in a premier inn before but after the great breakfast as well will... More 

Was this review helpful? Yes
Kirsty R, Manager at Premier Inn Leeds City West, responded to this review

Thank you very much for taking the time to write a review. Your kind words are very much appreciated about our team (particularly Chris), and will be passed along! I am also glad to hear that you enjoyed our comfortable beds and all-you-can-eat breakfast. We look forward to welcoming you back again soon. Kind regards, Kirsty Roger (Assistant Operations Manager). More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I write live from the restaurant at this not so fine establishment. Took 15 minutes to check in for some technical reason.....the only person on duty could not programme a customer's room card and kept trying until eventually (10 mins) he decided to try a new card......it worked😏 Currently in the restaurant......20 mins now and my drink has not arrived... More 

Was this review helpful? Yes
WhitbreadHotels, Online Customer Service at Premier Inn Leeds City West, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important to us as we endeavour to improve standards and meet... More 

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