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Park Plaza Leeds

#36 of 89 Hotels in Leeds
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Boar Lane | City Square, Leeds LS1 5NS, England
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Park Plaza Leeds
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Park Plaza Leeds
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1,591 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed today NEW via mobile

We arrived after a long drive from Scotland to be greeted ( if that's what they call it) by a receptionist who did not even look up to greet us. We were robotically checked in (you could have pushed a play button) to a room on the 17th floor only to open the door to smell sex, an unmade bed,... More 

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Wexford, Ireland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Another large rather soulless hotel but functional and in good location in central Leeds. Rooms are standard size nothing special, wifi was not good so stuck with 4G as was way better. I stayed before and had a not so good experience with a member of staff coming to room accusing me of smoking when I clearly hadn't - this... More 

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Park_Plaza_LeedsCity, General Manager at Park Plaza Leeds, responded to this review

Dear Guest, We apologize you were not satisfied with your experience of the hotel during your stay. We appreciate you taking the time share your experience. We do have different room types available which vary in size. Your comments are valued, and your feedback has been shared with our Housekeeping department as the disruption is unacceptable. This will be used... More 

London, United Kingdom
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for a short business trip to Leeds. Location is very central to city centre and just a two minute walk from the train station. Reception staff friendly and efficient and first impressions very good. Bedroom was large and consisted of double bed, settee, work desk and chair. Tea and coffee facilities in the room along with a mini... More 

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Park_Plaza_LeedsCity, General Manager at Park Plaza Leeds, responded to this review

Dear Guest, Thank you for taking the time to write your review. We are delighted to see that you enjoyed your time at the hotel and it is always a pleasure to receive such positive comments for the team. Your feedback is valuable to us, and indeed there are areas which you have identified which require improvements. We are working... More 

North Yorkshire, United Kingdom
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel with my mum at the beginning of march as we were staying in Leeds and going to see Lionel Richie, this was a present for mum for mothers day. The hotel room was tired, the pillows were old and lumpy so I asked for them to be changed, the room did not give the impression... More 

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Park_Plaza_LeedsCity, General Manager at Park Plaza Leeds, responded to this review

Dear Guest, Thank you for taking the time to write your review. We will work diligently to fully investigate your experience, and I appreciate you bringing this matter to my attention. Furthermore, please accept my sincere apologies that there has been a failure to respond to your completed survey which you have rightly highlighted. Assuring you of my attention to... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Me and my girlfriend went on our first weekend away together in Leeds, and came across the Park Plaza hotel when looking for somewhere to stay, and I am so glad we chose this place. It's central in Leeds and close to the train station. It's right next door to the Trinity Centre which has everything you need and more!... More 

Was this review helpful? Yes 2
Park_Plaza_LeedsCity, General Manager at Park Plaza Leeds, responded to this review

Dear Guest, Thank you for taking the time to write your review. We are delighted to see that you enjoyed your time at the hotel and stayed another night with us as a result. In particular it is always a pleasure to receive such positive comments for the team. On behalf of our entire team we thank you for your... More 

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