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The Queens - Leeds

#16 of 89 Hotels in Leeds
Certificate of Excellence
City Square, Leeds LS1 1PJ, England
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Best prices for: 1 room 1 guest
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The Queens - Leeds
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The Queens - Leeds
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1,952 reviews from our community

Traveler rating
    855
    658
    258
    114
    67
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169
710
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542
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (432)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1952)
  • Mar-May only
    (522)
  • Jun-Aug only
    (443)
  • Sep-Nov only
    (500)
  • Dec-Feb only
    (487)
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There are newer reviews for The Queens - Leeds
See the most recent reviews
Chester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 12, 2012

Stayed one night Friday 10th whilst re visting Leeds,The Queens has been an Iconic Leeds Hotel since 1937 and has had its ups and downs(rather like the football team !) however it is now definitely on an up, (have your own opinion on the football team !).Booking directly with the Hotel was as cheap as any of the price comparison... More 

Was this review helpful? Yes
The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear Mike Truelove Delighted that you had a wonderful stay at The Queens, as you say an iconic building which has a great deal to offer. Glad that you had time to sample our true hospitality, I will certainly pass on your kind words to the team. Do visit us again soon, you will always be welcome. Kind regards Ivar... More 

Brit in the Antigua
2 reviews
4 of 5 stars Reviewed February 11, 2012

I stayed at the Queens hotel in Leeds for just one night bed and breakfast to attend a 2 day business workshop. I found the hotel clean, warm and very invting. The room was of a high standard with a modern well equiped bathroom. the bed was very comfortable and again the room was very clean. I ate in the... More 

Was this review helpful? Yes
The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear Jollyperson Thank you for taking the time to post a review of your stay, I was pleased to read that you found all aspects of your stay enjoyable. I do hope that you will visit us again soon, we would be delighted to welcome you back as our guest. Kind regards Ivar van Diepen General Manager More 

Birkenhead, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2012

We stayed here for two nights and I can't say enough good about this hotel and the staff. The hotel itself is lovely and the staff are very friendly and professional. The rooms are great too and ours had a very comfy bed and great view of the city. The only thing I would say is that it is a... More 

Was this review helpful? Yes
The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear Dellamaria Thank you for taking the time to share your views of our hotel with the wider travelling community. I was obviously thrilled that you had a wonderful stay with us here! Apologies for the snow but at least you were somewhere warm and cosy and as you say perfect for a spot of sightseeing. Do visit us again... More 

Telford, United Kingdom
Top Contributor
127 reviews 127 reviews
62 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed February 4, 2012

Stayed here for 2 nights on business. Lovely old hotel with welcoming and polite staff on reception. My room, which looked out onto the main Square, was a good size with very comfortable double bed. The bathroom was a little small, but very modern and clean. The self service breakfast was very good with plenty of choice for all tastes.... More 

Was this review helpful? Yes 1
The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear Whukev Thank you for taking the time to post your review of The Queens. Delighted that you had a wonderful stay with us and found the team to be more than accommodating to your needs, I know they try to make sure that our guests stay is a little home away from home. It enjoys a great location too,... More 

Lincoln, United Kingdom
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 30, 2012

Visited this hotel as a getaway weekend, what a beautiful hotel, rooms clean and comfortable, slight problem with the dinner of the first night but the Maitre d was more than apologetic and corrected the problem, which to my mind is the sign of a proffessional,, will certainly stay there again.

Was this review helpful? Yes 1
The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear Linda K Thank you for taking the time to post your review of the hotel, delighted that you had a relaxing stay with us. I am sorry that you had an issue with dinner, however I am glad to read that we were able to rectify any problems you had and that it has certainly not deterred you from... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2012

great stay this weekend. cocktails and food in the bar were excellent, and a lovely atmosphere. Highly recommend paying for the upgrade to QClub, the lounge is fab with great views too and it's nice to have a quiet, cosy place to go. Rooms are clean and beds so comfy! The location could not be better, right in the heart... More 

Was this review helpful? Yes 1
The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear Liz A Thank you for taking the time to post your review of our hotel and sharing your views with the wider travelling community. Delighted that you had the opportunity to experience QClub, it really is "Life at the Top" and as you say, we could not be better placed for exploring our wonderful city. Please do visit us... More 

Ireland
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 28, 2012

I stayed in The Queens last week for work and I can safely say I WAS NOT disappointed!! From the moment you arrive at reception you find the staff very friendly and helpful. I was late arriving and the only rooms left of the type that I booked were near the lifts....now I'm a light sleeper so I was all... More 

Was this review helpful? Yes 1
The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear irishgal101ireland Thrilled that your stay did not disappoint and that you found the team to be friendly and helpful and as you say, perfectly located for a city break, business or pleasure. Thank you for your observations regarding the TV channels, I will certainly look into the comments made. Do visit us again soon Kind regards Ivar van Diepen... More 

ontario, canada
1 review
4 of 5 stars Reviewed January 27, 2012

The hotel was very clean and the staff was very knowledgable and helpful. The food was really good - I particularly liked the pizza, house salad and treacle sponge pudding! Breakfast buffet was 'ok' - I was wishing there was more of a selection of different foods, and not the same thing every day. A little variety would be nice... More 

Was this review helpful? Yes
The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear T S I was delighted to read you had an enjoyable stay with us recently and that you enjoyed the food, particularly the treacle sponge pudding, just what’s needed in January to beat the winter blues. Delighted too that you found the team to be helpful and knowledgeable, I am sure that they would be more than happy to... More 

Royal Tunbridge Wells, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 26, 2012

Room dusty/grubby around edges, pillow protectors, very dirty under clean linen. Had to use two hands to operate the shower. Asked for quiet room, traffic noise and could hear groups shouting etc at cash machine on corner opposite. Restaurant, Waited 40 mins for poor quality sausages, sloppy mash in a pool of very thick dark brown gravy, asked for glass... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 24, 2012

I stayed here last night and was truly disappointed with the whole experience. Okay so the room was quite cheap (£90) but the window in my room wouldn't close (it was open when I got there) so I called reception and they sent someone up who tried his best to close it. Anyway long story, made short, an hour later... More 

Was this review helpful? Yes 2
The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear moneypennyf I am sorry that your stay did not entirely go to plan and can assure you that every effort was made to ensure that any issues were rectified with the utmost efficiency. I believe your arrival at the hotel was 10.28pm and after investigation by our in-house maintenance team were you were offered an alternative bedroom by 11.08pm.... More 

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