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The Queens - Leeds

#18 of 89 Hotels in Leeds
Certificate of Excellence
City Square, Leeds LS1 1PJ, England
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Best prices for: 1 room 1 guest
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The Queens - Leeds
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The Queens - Leeds
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1,982 reviews from our community

Traveler rating
    866
    671
    262
    115
    68
See reviews for
171
720
129
553
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (438)
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  • All months
    (1982)
  • Mar-May only
    (552)
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    (443)
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    (500)
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    (487)
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Leeds, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed in a Q Club suite and I have to say, the room was fantastic. I would recommend paying the extra, I don't think we could go back to staying in a standard room after this! Also, the service and the friendliness of the staff was excellent. Will definitely be staying again.

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High Wycombe, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stopped here for one night for work as its directly opposite the station. Very handy for Leeds City Centre entertainment as its only a ten minute walk to the O2 Academy. Staff were pleasant and very helpful, breakfast was good.Room and bathroom were both clean and tidy. Water pressure was really good for a hotel. One downside is that the... More 

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London, United Kingdom
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

The Queens is directly over the station, so a great location for business travellers. It has some nice features as an Art Deco hotel but rooms are modern and up to date. There is a bit of station noise if you are in some of the lower floor rooms, and you don't stay for the view. But the bed was... More 

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Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Excellent location at the main Leeds rail station overlooking square. Very friendly staff who go to great lengths to make your stay a good one. Breakfast excellent. Art Deco atmosphere is very different from many hotels. Would recommend for business or family trips to Leeds.

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East Sussex Uk
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Brilliant location, friendly staff and comfortable rooms would appear to make this a place to stay when in Leeds but the hotel certainly let itself down with the food that it served up. I was part of a big conference so obviously they were catering for 200 - 300 people at any one time, which I acknowledge is not easy.... More 

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The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear reviewer23_12 Thank you for your constructive review, I was extremely disappointed to read that nature of your complaint and will certainly investigate the comments made. Please be assured that this is by no means our usual standard of quality or service. On a more positive note, I was pleased that you found the team and location much more satisfying... More 

wales
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Once again this hotel doesn't disappoint stayed here a number times . however this is the first time we've had breakfast and I must say it was very good one of the best hotel breakfast I've had in a long time. It's not a cheap hotel but you 0nly get what you pay for. Rooms ok nothing to complain about... More 

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The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear WalesHowell Thank you for once again choosing to stay with us at The Queens, I was delighted to read that once again you had a wonderful stay with us and that you were able to enjoy our true Yorkshire breakfast. I do hope we have the pleasure of welcoming you back very soon. Warmest regards Jacquie Hanson General Manager More 

Guildford, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have to say when we arrived we received the warmest reception from the concierge - Peter I believe. We were checked in swiftly and efficiently and the room was a pleasant surprise, clean and spacious. The decor of the bedrooms and meeting rooms was very old fashioned and out of date but somehow added to the charm. During my... More 

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The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear mjp0902 Thank you for your lovely review, I will certainly pass on your kind thoughts to the team, in particuar Peter and Jess as I am sure they will find them a great source of motivation. I was sorry to learn however that you did experience a problem with a water leak but pleased the team were able to... More 

Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

It was my first time visiting The Queens hotel as part of a larger party booking and I was very impressed with the vast majority of what I experienced. The hotel itself has lovely Art Deco fittings and features adding to the overall grandeur of the building itself. Enhancing this is how immaculate and clean the hotel is throughout. Despite... More 

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The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear AidMcC96 Thank you for your constructive review, I was pleased that on the whole you very much enjoyed your experience and will certainly take your comments on board and thank you for your honest criticism. I do hope we have the opportunity of being able to welcomey ou back some time in the future. Warmest regards Jacquie Hanson General... More 

Contributor
17 reviews 17 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a superior room which was adequate but not luxurious. It was a fairly small room but was clean and compact. The bed was comfortable and the bed linen crisp and clean. The bathroom was small but again compact. The location is great. Next door to the train station and just a few minutes walk into Leeds centre.

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The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear Smootings Thank you for your kind review, so pleased you had a wonderful stay and very much hope to have the chance of welcoming you back soon. Warmest regards Jacquie Hanson General Manager More 

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