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The Queens - Leeds

4.0 of 5 City Square, Leeds LS1 1PJ, England
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Certificate of Excellence 2014
The Queens - Leeds
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The Queens - Leeds
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1,808 reviews from our community

Traveler rating
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    605
    245
    108
    62
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154
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502
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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wirral
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed for two nights 23rd&24th of Jan and were very impressed with the hotel, it is very well organised and the staff are excellent and very well trained in customer service, nothing is to much trouble, always asking if there is anything they can do or just having a chat which makes it very personable. In particular Mohammed in... More 

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Hartlepool, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Queens Hotel in Leeds is just lovely, we had a fantastic stay there - the staff are all lovely and friendly, attentive without being OTT, just brilliant. We loved the art deco style of the hotel, the hotel has kept hold of the right period features and modernised in the right places too, so we loved the old lifts... More 

Was this review helpful? Yes
The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear Lynne E Welcome new Breakaway Member ! Thank you for your lovely review and I am so pleased you had a perfect time with us at The Queens. We are really looking forward to welcoming you back some time in the near future. Warmest regards Jacquie Hanson General Manager More 

Newcastle upon Tyne, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Great hotel staff good as you can get location great straight off the train and in to the hotel. Recommend this hotel lovely breakfast both morning's room spot on will be back soon loved Leeds good food & drink.

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Spilsby, United Kingdom
Top Contributor
110 reviews 110 reviews
35 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have just returned from a couple of days spent in Leeds staying at the 4* Queens Hotel all I can say is that my title fits it perfectly. The hotel itself is of art deco style but the amenities very modern everything one could wish for to enjoy a couple of stress free days, I must applaud the friendly, helpful... More 

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The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear johnHerby Thank you for such a wonderful review and thank you for choosing The Queens as your chosen hotel. Pleased that you found our excellent central location perfect for your needs. It sounds like you had a truly wonderful time and we very much look forward to welcoming you back soon. I will certainly pass on your kind thoughts... More 

Newry, United Kingdom
Top Contributor
75 reviews 75 reviews
31 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The instant you walk into this fine building there's an air of class about it. Staff super-friendly and genuine. The hotel recently had a £1 million make over and it shows... The rooms are spotlessly clean and spacious. The delicious breakfast will keep you going until the late evening! The bar is very Art Deco and a lovely place to... More 

Was this review helpful? Yes 2
The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear SballNewry Thank you for your review and for sharing your experience with the wider travelling community. I was thrilled to read that you had a wonderful stay with us and certainly look forward to welcoming you back with a pint of Black Sheep. Kind regards Jacquie Hanson General Manager More 

London, United Kingdom
Contributor
20 reviews 20 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Really overdue a makeover. The whole place is trading on the Art Deco feel without either the service or the facilities to match. Staff are well informed and helpful but shabby, and the building has a feeling of somewhere that used to be great, but now just operates as an out of date, unloved machine. Rooms are fairly boring, the... More 

Was this review helpful? Yes
The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear Jimmy J Thank you for taking the time to post a review of your stay and for sharing your experience and thoughts with the wider travelling community. I would like to assure you that we take the upkeep and maintenance of The Queens extremeley seriously and as you can imagine a hotel this size maintenance is an ongoing project.... More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

this is the second time i have stayed here with my son. the decor is beautiful and staff very attentive and friendly. the bar was a bit quiet but beautiful to sit in. breakfast was relaxed and plently of options

Was this review helpful? Yes
The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear Seanfromireland Thank you for once again choosing to stay with us at The Queens, I was very pleased to read that you both had a wonderful time with us and very much hope to have the chance of welcoming you back some time soon. Warmest regards Jacquie Hanson General Manager More 

Leeds
1 review
2 of 5 stars Reviewed 1 week ago

I have never seen a hotel website provide a post code for Sat Navs that directs drivers to a competitor hotel. The Queens Hotel gives a post code that takes you to The Hilton. The website does give directions from this postcode to The Queens, but does not take account of which direction you have arrived from or are facing.... More 

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The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear davidsI6359CD Thank you for your constructive review of your stay. I am sorry that you experienced problems getting to the hotel, we have found that the postcode LS1 4DY is the most direct route to the hotel, navigating you to Neville Street. The hote's actual postcode is LS1 4PJ but unfortunately the Sat Nav companies seem not to be... More 

Scunthorpe
Top Contributor
104 reviews 104 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is 2 minute walk from station and central to everything. New Trinity centre just over road excellent choice of restaurants within 5 min walk and 15 min walk to First Direct Arena. Old fashioned hotel slightly retro and scrupulously clean. Staff are excellent and top marks to concierge. We stayed in room 412 and there was banging from the... More 

Was this review helpful? Yes
The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear Forget_itelaine Thank you for taking the time to post your review, I was delighted to read that you had a terrific time with us recently. So pleased that you were able to use our excellent central location for exploring the city, particularly the new FD Arena. I will of course investigate the comments regarding your room and thank you... More 

isle of Man
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Staying here for four nights on business, on night two. On the first night the TV kept packing up, the Concierge couldn't fix it but a member of the house staff got some channels working. Reported it in the morning (as it had stopped again) - along with the fact that the room was cold - but when I got... More 

Was this review helpful? Yes
The_Queens_Leeds, General Manager at The Queens - Leeds, responded to this review

Dear ManxSteve Thank you for your constructive feedback, I am so sorry that not everything went according to plan and at this late stage I can only offer you my most sincere apologise for any problems you encountered. Please be assured that this is certainly not our usual standard of quality or service and will of course investigate the issues... More 

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Additional Information about The Queens - Leeds

Address: City Square, Leeds LS1 1PJ, England
Location: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Queens - Leeds 4*
Number of rooms: 215
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Also Known As:
The Queens Hotel Leeds
Queens Leeds
Hotel Style:
#7 Luxury Hotel in Leeds
#9 Romantic Hotel in Leeds
#9 Business Hotel in Leeds

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