Bathroom sink drain smelly and water filling up when tap running and draining VERY slowly away. Sink and bath drains very unpleasant looking. No extra pillows where they should have been. Kept getting infested by big black flies. Mattress spring bulging at side. When brought to staff attention at Reception was promised look into but didn't. Only wooden sticks to... more

We booked this hotel through a special promotion and we thought we got value for money. It included dinner, breakfast, champagne in our room as well as free access to the internet and entertainment package for £90. Room - a bit dated, especially the bathroom - Entertainment package was excellent with many upto date films to choose from (would even... more

We had a fantastic weekend whilst visiting Leeds for a spot of Christmas Shopping. The reception staff were very helpful, the room was spotless and breakfast was great. I Would recommend this hotel for future travellers! more

The hotel is set in beautiful parklands and it was snowing when we stayed and so looked absolutley stunning. The staff always had a smile on their face and went out of their way to help. We were there for a xmas party and had a fantastic time in the ballroom, the food was fine and we all had great... more

This is the second time we have stayed for a short stay and we are very pleased with everything the hotel has to offer. Friendly helpful staff good food and a relaxed atmosphere. Very easy to find and well located for Leeds or the counrtyside. more

At this hotel the staff could do no more they are friendly, helpful and attentive. Our stay was made even more welcoming as a basket of fruit requested by myself as a surprise to my husband can compliments of the hotel as it was our wedding annivesary. Knowlage of the surrounding area and bus times were readaly at hand more

I was lucky and got a great room, but once we saw the bar prices we got a cheap taxi to a local pub and had a great time. £18 for a bottle of Pinot Grigot, and a SMALL glass at over £4! Not from me! Very friendly and helpful staff, and a good breakfast was only marred by some... more

I stayed here from 25th til 28th october. i stay in a lot of hotels through work but the staff at this hotel stood out by a mile. They were so polite, friendly and proffessional and nothing was too much trouble. The room was a little tired and the bathroom tiles had seen better days but the double room i... more

Make no mistake, this is a fantastic building, but it lacks modernity and comfort that one would expect for the price. The rooms are spacious, but with no temperature control, so you are dependent upon an ancient central heating system. The towel rail blazes heat all night. The only way to balance the ambience is to open the windows. Internet... more