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Mercure Leeds Parkway

3.0 of 5
Otley Road, LS16 8AG, England
Hotel amenities
Ranked #28 of 95 hotels in Leeds
4.0 of 5 stars 29 Reviews
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29 reviews from our community

What travelers say about this hotel
  • Good value(4)
  • Friendly helpful(3)
  • Room service(3)
Traveler rating
    13
    8
    4
    2
    2
Only show reviews for Family (7) | Couples (8) | Business (7)
Date Rating
David_Dorothy
Redcar, United Kingdom
2 reviews
4 of 5 stars Reviewed February 12, 2012 NEW

Thoroughly enjoyed our 2 night stay again having stayed here several times in the past. Room, food, facilities etc were very good, especially the food and service. No complaints whatsoever and Kelly (receptionist) was excellent. She was friendly, helpful and made us feel most welcome. More

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Lily81
UK
2 reviews
1 helpful vote
5 of 5 stars Reviewed February 11, 2012 NEW

2 night stay and how wonderful it was from start to finish. One member of staff stood out from Kelly on Reception went above and beyond to help, very professional indeed. We will revisit and hope to see Kelly again. More

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GayleUK
UK
Senior Contributor
30 reviews
6 helpful votes
3 of 5 stars Reviewed February 6, 2012

we only paid £45 so can't complain about the odd bit of shabbyness the hotel is good standard, the food & bar area were great, the spa has definitely seen better days and is in need of an overhaul but the sauna & gym were functional. staff very friendly - if anything the restaurant staff a bit too much as... More

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Stewart Woodeson, General Manager at Mercure Leeds Parkway, responded to this review
February 10, 2012

Many thanks for your recent review on our hotel and that you found our staff friendly and the food and service excellent. We are constantly improving the hotel product and as such on your next visit I would recommend you book a balcony wing room or executive bedroom as this area id getting our main attention at present. Kind regards More

JCurly714
Manchester, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed February 1, 2012
1
person found this review helpful

I stayed at the hotel in January with my partner. Everything was fantastic from the food, to the leisure facilities, to the bedrooms. The staff were extremely helpful, Kelly on reception was particularly friendly and welcoming. I would definitely recommend! More

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Stewart Woodeson, General Manager at Mercure Leeds Parkway, responded to this review
February 10, 2012

Thank you for your kind comments – I shall pass them onto our staff and give them a pat on the back! Kind regards More

WelshToffee
Wales
Reviewer
3 reviews
4 of 5 stars Reviewed January 30, 2012

Stayed at this hotel for one night break at the weekend with family. From the moment we checked in the staff were all very friendly and nothing was too much trouble. The reception, dining room and bar staff were brilliant. The hotel was very busy as it had coach parties and a wedding reception but this did not affect the... More

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Stewart Woodeson, General Manager at Mercure Leeds Parkway, responded to this review
February 10, 2012

What a great review and we thank you for it. We are proud of our staff and service given and we are pleased to see they excelled again. Kindest regards, More

trigga1526
London
Top Contributor
78 reviews
39 helpful votes
3 of 5 stars Reviewed January 29, 2012

The Mercure Hotel, Leeds Parkway is a very big hotel with plenty of free parking. I stayed in Room 331 on the 25th January 2012. The room was very nice, excellent bed and en suite facilities. I chose this hotel and booked on line because it advertised it had a good swimming pool. This unfortunately turned out not to be... More

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Stewart Woodeson, General Manager at Mercure Leeds Parkway, responded to this review
February 10, 2012

Thank you for your valued review. We would sincerely like to apologise that you did not feel the stay matched your expectations. We do run childrens swimming lessons which run between 4pm and 6.30pm, taking up 50% of the swimming pool and I apologise that this co-incided with your visit. Regarding the internet, we do offer a £1 internet desk... More

Sandi12345
Reviewer
4 reviews
1 helpful vote
2 of 5 stars Reviewed January 22, 2012
1
person found this review helpful

We stayed for 2 nights this weekend, and I've got to say on first impressions it looked lovely! The read up on net seemed lovely! Arrived & the receptionist is French I think we couldnt understand her much, we were given the keys and told our room was on the lower ground floor! We were booked for 2 nights on... More

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Stewart Woodeson, General Manager at Mercure Leeds Parkway, responded to this review
February 10, 2012

Thank you very much for review following your stay. I have taken your comments on board, re-training the member of staff concerned and re-communicating the offer you booked to the entire staff once again. I apologise that your bedrooms did not match your expectations and on your next visit I would recommend a balcony room with views over the rear... More

Wendel T
Wakefield, United Kingdom
2 reviews
5 of 5 stars Reviewed January 20, 2012

We visit this venue every year for our annual dinner. Although we have been well looked after each year, this year I must admit was a huge improvement on previous years. The food was top notch right from starter to pudding. The deputy manager looked after us throughout our stay, and the young lady at reception was very welcoming and... More

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Stewart Woodeson, General Manager at Mercure Leeds Parkway, responded to this review
February 10, 2012

What a great review and we thank you for it. We are proud of our staff and service given and we are pleased to see they excelled again. We look forward to looking after you again next year!! Kind regards, Stewart Woodeson More

HobyJoby1
Leeds, United Kingdom
Contributor
12 reviews
26 helpful votes
4 of 5 stars Reviewed January 9, 2012
1
person found this review helpful

We stayed at this hotel for new years eve with another couple and had a very enjoyable stay. The rooms are comfortable with all you could need. The staff were helpful and the service was good. The new years eve gala was good fun and we all had a good night, the act was quite good and also did the... More

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Stewart Woodeson, Manager at Mercure Leeds Parkway, responded to this review
January 19, 2012

Thank you very much for your comments following your recent stay. We always try our to deliver the best service to our guests, and I am glad that we have made your stay enjoyable. We look forward to seeing you again soon. Stewart Woodeson More

Selina B
Leeds, United Kingdom
1 review
5 of 5 stars Reviewed January 4, 2012

We celebrated our daughter's 18th birthday party at this hotel. We had the grand banquet hall. It has a separate entrance, plenty of parking, separate private bar with lounge area. The staff were very polite, friendly and helpful. They have a good audiovisual system so we had a slide show by just plugging in our laptop and got our own... More

Was this review helpful? Yes
Stewart Woodeson, Manager at Mercure Leeds Parkway, responded to this review
January 19, 2012

Thank you very much for your comments following your recent stay. We always try our to deliver the best service to our guests, and I am glad that we have made your stay enjoyable. We look forward to seeing you again soon. Stewart Woodeson More

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Mercure Leeds Parkway Also Known As

  • Ramada Leeds
  • Leeds Ramada
Address: Otley Road, LS16 8AG, England

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Mercure Leeds Parkway
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