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All 89 Leeds hotels

Hilton Leeds City

4.0 of 5 Hotel   |   Neville Street, Leeds LS1 4BX, England
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Ranked #39 of 89 Hotels in Leeds
A recent review
4 of 5 stars reviewed 2 days ago
ranjitryatt7 London, United Kingdom
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981 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Like most city centre hotels, Hilton Leeds City has its pluses and minuses. Fortunately, the positives far outweigh the few negatives I identified. The pros The hotel can justifiably claim a city centre location, which is convenient for shops, railway station, the M62 and Leeds Airport. The rooms are a decent size and comfortable with controllable temperature settings. Little touches,... More

Was this review helpful? Yes 1
Nottingham, UK
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My wife and I booked into this hotel for just one night in order to attend a city centre meeting the following morning. The room was large (it was described as a suite) and adequately furnished. The attitude of the staff at reception was very poor, I certainly didn't feel like a valued customer. I was handed a 'welcome letter'... More

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Hull, United Kingdom
1 review
3 of 5 stars Reviewed 4 days ago NEW

Unfortunately the Hilton failed on the detail at this hotel, don't expect any extras like biscuits in the room the tea tray is at best basic! They furnish the room as if for one person even when booked for two the price isn't basic though. This hotel needs a facelift the lobby is on the third floor and the arrival... More

Review collected in partnership with Hilton Hotels & Resorts

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London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

I have been being in different Hilton Hotels in UK, the service is very good. Good and wo to different I hilton in UK, their service is excellent. very worm reception and quie good guidance and instruction from the staff. The food is big portion and quite h food.

Review collected in partnership with Hilton Hotels & Resorts

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Janet M, PA to the General Manager at Hilton Leeds City, responded to this review

Dear Iyassu I Thank you for taking the time to place your kind feedback and observations online via Tripadvisor, in regard to your recent visit to the Hilton Leeds City. Delighted to read that you thoroughly enjoyed your stay with us and found my team very welcoming and informative to your needs. Great to hear that you also enjoyed the... More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel was a complete and utter waste if money. Hilton hotels as you expect is to be outstanding and amazing however this was crap, extremely over priced and the rooms and beds are hard, breakfast not much of a selection, the reception staff looked down your nose t everyone and couldn't be bothered to help at all! Don't stay... More

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Janet M, PA to the General Manager at Hilton Leeds City, responded to this review

Dear Amy G Thank you for taking the time to place your feedback and observations online via Tripadvisor, in regard to your visit to the Hilton Leeds City in November 2013. Please be assured that your feedback has been noted. I am sorry that our hotel did not live up to your expectations. Thank you once again for taking the... More

Sheffield, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

The main Hilton stay was good overall, but doesn't compare to the more updated sister hotel. Double Tree Hilton. Would definitely be going back to that one in the near future. The main Hilton was very good, it was just the bed due to it been an old wooden frame every time you moved it creaked.

Review collected in partnership with Hilton Hotels & Resorts

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Janet M, PA to the General Manager at Hilton Leeds City, responded to this review

Dear Wes T Thank you for taking the time to place your feedback and observations online via Tripadvisor, in regard to your recent visit to the Hilton Leeds City. Please be assured that your feedback has been noted. I am sorry for your disappointment in regards to the bed offered to you in your allocated room. We look forward to... More

Matlock, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

There are plenty of reasonably priced hotels in Leeds centre. I would choose one of these if I had my time again. The car park is tight to navigate, the escalator broken, the breakfast poor quality and missing key ingredients such as eggs! When asked, we were told it would be 10 minutes just for some scrambled eggs. We had... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Janet M, PA to the General Manager at Hilton Leeds City, responded to this review

Dear Jmo2306 Thank you for taking the time to place your feedback and observations online via Tripadvisor, in regard to your recent visit to the Hilton Leeds City. Please be assured that your feedback has been noted. I am sorry to read of your disappointment and would ask that you contact me directly via email, if you prefer: adrian.withington@hilton.com in... More

Sunderland, United Kingdom
Top Contributor
119 reviews 119 reviews
37 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a girls weekend at bank holiday and was a great place, close to the shops and bars of the city. The rooms were nice and decor was ok. The car park next door is great also as parking in Leeds can be hard and £15 all day and night is not bad. We did not eat at... More

Was this review helpful? Yes
Janet M, PA to the General Manager at Hilton Leeds City, responded to this review

Dear Holiday-Lady25 Thank you for taking the time to place your kind feedback online via Tripadvisor, in regard to your recent visit to the Hilton Leeds City. Delighted to read that you enjoyed your stay with us and found our hotel in an ideal location. We look forward to welcoming you back very soon and thank you, once again. Kind... More

london
Top Contributor
52 reviews 52 reviews
46 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Decent hotel within 5 minutes walk of the station. Rooms are quite small.but adequate, and with normal good standard Hilton beds/linen. No Exec lounge. Staff exceptionally friendly and helpful - gave me early check-in and late check-out, and an umbrella to use in between!. Breakfast is the normal buffet affair, with decent choice and quality. I didn't use the gym/pool,... More

Was this review helpful? Yes
Janet M, PA to the General Manager at Hilton Leeds City, responded to this review

Dear oscillator Thank you for taking the time to place your kind feedback and observations online via Tripadvisor, in regard to your recent visit to the Hilton Leeds City. Great to hear that you enjoyed your stay with us and found our hotel adequate for your business requirements. We look forward to welcoming you back very soon and thank you,... More

Helsingborg Sweden
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We often stay at Hilton hotels and are diamond membes, but were surprised that the standard was so low. We started complaining about the beds which were very uncomfortable. My bed creaked so much I woke my wife up serveral times during the night.When we complained housekeeping came promptley but couldn't do anything to rectify things even though Hiltons newest... More

Was this review helpful? Yes 1
Janet M, PA to the General Manager at Hilton Leeds City, responded to this review

Dear Hawk16 Thank you for taking the time to place your feedback and observations online via Tripadvisor, in regard to your recent visit to the Hilton Leeds City. I am sorry to read of your disappointment. There can be no excuse for the unacceptable manner in which your concerns were met by my Housekeeping team. I have discussed your concerns... More

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Additional Information about Hilton Leeds City

Address: Neville Street, Leeds LS1 4BX, England
Phone Number:
Location: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Leeds City 4*
Number of rooms: 206
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Also Known As:
Hilton Leeds City Hotel Leeds
Leeds Hilton

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