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Hilton Leeds City

Hotel website
Neville Street, Leeds LS1 4BX, England
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Hilton Leeds City
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Hilton Leeds City
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1,283 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
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Hull
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed today NEW

We stayed here for birthday night. We booked into a suite and the room was lovely, the sofa in our room was a bit scruffy though, the arms were all worn and the 'leather' topping had been picked right off. The bed was very comfy and the bathroom was a good size with a nice big bath! We had a... More 

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Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed for 2 nights in a suit, however it wasn't like a suit I've stayed in before just like an executive room nothing special. After ringing and leaving a comment on the booking requesting a cot it was not in the room so I had to ring reception for that to be organised. When we checked in we were... More 

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A TripAdvisor Member
3 of 5 stars Reviewed yesterday NEW

The room we booked we got fairly cheap the room was small and TV station choice was poor the hotel windows were filthy which you couldn't help but notice as you travel up two escalators before you even get to reception. The location of the hotel is good and reception check in was efficient but have stayed at double tree... More 

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Leeds, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The Hilton in Leeds is fairly central, about a 5 minute walk from the station, under an underpass for the railway lines, as you walk down you have a lap dancing bar on your left and the Hilton on your right. It has a rather strange setup as you arrive at ground level and then have two escalators to take... More 

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Travelers are raving about these Leeds hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Recently stayed for a family members 50th birthday party. Upon checking in i asked the receptionist if i could pay for my room upfront. I was told that the room had already been paid for. Which was a surprise and thought that one of my family members had paid it for me. We had a reasonable stay as the Air... More 

Was this review helpful? Yes
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

the location is good but it is very tired, the bed wobbled and made noises, the shower was weak and poor quality. when I addressed it with the main reception, they were not interested and didn't even take not of the clearly broken bed. as a hilton honours member it seems to be resembling more and more Hilton hotels and... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Newcastle , United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Good position, room adequate for need, however only enough toiletries for one shower for one person. Comfortable bed. Leisure facilities dated. Breakfast very good, however the server looking after our table not very attentive. We had to keep asking for items, such as a cup and saucer, and milk to go with our tea. Reception staff friendly and helpful. Locked... More 

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Janet M, PA to the General Manager at Hilton Leeds City, responded to this review

Dear holidayingdog Thank you for taking the time to place your feedback online via Tripadvisor, in regard to your visit to the Hilton Leeds City, in June. Delighted to read that you enjoyed our hotel`s location. Sorry to hear about your disappointment in regards to the complimentary toiletries, Livingwell Health Club, your return to the hotel and your Hilton Breakfast... More 

London,England
Level Contributor
109 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed over a weekend in July. There was a very good value offer. Room 1108. Close to rail station and city centre. Good bed and very clean. No kettle in room for hvot drinks, or fridge. Air conditioning a little noisy, but restful nights sleep. Entrance to hotel is not very grand. Reception is on the third floor. But, all... More 

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Janet M, PA to the General Manager at Hilton Leeds City, responded to this review

Dear TisPete Thank you for taking the time to place your feedback online via Tripadvisor, in regard to your recent visit to the Hilton Leeds City. Delighted to read that you enjoyed our hotel`s city centre location, Sorry to hear about your disappointment in regards to Room 1108. We do not offer any fridges in any of our rooms. We... More 

Derby, United Kingdom
5 of 5 stars Reviewed 5 days ago NEW

On arrival we were directed to reception and were seen to straight away. The staff were very helpful and polite. The room was clean and accessible by lift. We had buffet breakfast which was good and plenty of choices. The bar staff were friendly and helpful as was the concierge. Checkout was quick and easy. would definately recommend and stay... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Janet M, PA to the General Manager at Hilton Leeds City, responded to this review

Dear Carol B Thank you for taking the time to place your kind comments online via Tripadvisor, in regard to your recent visit to the Hilton Leeds City. Please be assured all your kind feedback has been noted. You are very welcome. I will share your kind comments with all my team. Thank you for your valued feedback. We look... More 

1 of 5 stars Reviewed 6 days ago NEW

Recently attended a family function at the hilton.This part was fantastic! However we were told by the people organising the party we had a room but it would a price. No problem there! However when we checked in we ask the question "can we pay now for the room!" Receptionist answer "it's been paid for" oh fantastic a family member... More 

Was this review helpful? Yes 2
Janet M, PA to the General Manager at Hilton Leeds City, responded to this review

Dear Ben M Thank you for taking the time to place your feedback online via Tripadvisor, in regard to your recent visit to the Hilton Leeds City. I am sorry to read of your disappointment and ask that you contact my PA, Janet McAteer directly via email: janet.mcateer@hilton.com to enable us to make it right for you. Thank you for... More 

Hotel Review Summarization

What travelers say

  • Car park(14)
  • Train station(14)
  • Very good(13)
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