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Crowne Plaza Leeds

#12 of 89 Hotels in Leeds
Certificate of Excellence
4.0 of 5
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Wellington St., Leeds LS1 4DL, England
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Crowne Plaza Leeds
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Ranked #12 of 89 Hotels in Leeds
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
MZQ Bridgend, United Kingdom
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969 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bridgend, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Visited on business for one night, quite well signposted, ample parking space easy to find, reception was sparsely staffed but very efficient at check in and welcoming. The room was clean, spacious and with many amenities, and enough of them (which means I did not have to ask). Free WiFi is good, but slightly slow. After a good nights sleep,... More 

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louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred... More 

Bengaluru (Bangalore), India
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Mine was a business trip and booked an executive room at the Crowne Plaza and stayed there for 2 weeks. The room and en-suite bathroom were excellent with the bed being just perfect and this was a conscious effort by them to ensure a sound sleep. The toiletries were also of a very high standard. The staff were very friendly... More 

Was this review helpful? Yes
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. With regards to your bill if you feel you were... More 

Middlesbrough, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My daughter booked overnight stay as a mother's day surprise. Hotel was lovely clean warm staff very friendly , breakfast next morning was first class , plenty of food choice well set out and delicious. Went to spa for back massage and facial both 'really soothing the girl doing the treatments was polite very friendly and very helpful. Then the... More 

Was this review helpful? Yes
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred... More 

Leicester, United Kingdom
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

There was a bit of a queue to check ion, but the apology for the wait was genuine and the care and attention to detail, excellent. The room was modern and clean. Lots of facilities though I didn't get a chance to use them.

Was this review helpful? Yes
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred... More 

Billingham, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Room and hotel spotless with a lovely relaxing feel. We used the pool and steam room both really nice. Our overnight included a three course meal which was absolutely delicious, we also ordered breakfast to our room which was also lovely, though proportion sizes are rather large. Staff friendly, nothing negative to say other than car parking was £15. Thoughtful... More 

Was this review helpful? Yes 1
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred... More 

1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at the Crowne plaza for a business meeting. My husband arrived first. I checked in and was sent to the wrong room!! Thankfully there was nobody in it! I realized they weren't my husbands clothes x Ran back to reception and they were two people with same name x It's a lovely hotel, nice staff, clean rooms, good... More 

Was this review helpful? Yes
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. I must apologise about the confusion with your room. Incidents... More 

Huddersfield, United Kingdom
Top Contributor
50 reviews 50 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very close to the train station and city centre shopping. Staff were really welcoming and helpful on arrival and room was big and clean. The little extras were nice such as the sleep kit and bottled water. Leisure facilities were excellent and very clean. One of the best hotels in Leeds and would definitely recommend this hotel to anyone. Price... More 

Was this review helpful? Yes
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred... More 

Leeds, United Kingdom
Top Contributor
86 reviews 86 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Situated on the outskirts of Leeds city centre, this hotel is a 10 minute walk to the train station and main shopping district. The hotel is clean and has a good leisure area with pool and spa facilities. There is a bar and restaurant that isn’t too expensive. The staff are very welcoming and helpful. Longer term parking at the... More 

Was this review helpful? Yes
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred... More 

Skipton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night after concert at First Direct Arena. The hotel is about a ten minute walk from the train station. The hotel had everything we needed. The breakfast was one of the best I have eaten in a hotel. The staff were all helpful, friendly and looked happy in their work. Well done. We shall return.

Was this review helpful? Yes
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred... More 

Grimsby, United Kingdom
Top Contributor
61 reviews 61 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this Hotel as my partner and her son were going to the first direct arena (not a million miles away) and his flat (currently a building site) is on Wellington Street so location was ideal. I left my car at his flat so the 15 minute free parking was perfect when dropping luggage off, a nice touch. Checking... More 

Was this review helpful? Yes 1
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred... More 

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