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All 89 Leeds hotels

Crowne Plaza Leeds

4.0 of 5 Hotel   |   Wellington St., Leeds LS1 4DL, England
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79%
Ranked #14 of 89 hotels in Leeds
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Twinkle1976 Cumbria, United Kingdom
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775 people have reviewed this hotel

Traveler rating
    315
    284
    100
    51
    25
See reviews for
110
206
47
202
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
Cumbria, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here for weekend away with 3 generations. Hotel rooms were lovely and clean, well proportioned and nice touches. Brilliant showers and comfy beds. Breakfast was fantastic and all members of staff couldn't have been more helpful. It is clearly advertised but car park is at least £10 per night at the weekend. Also breakfast is extra but worth it... More

Was this review helpful? Yes
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you... More

Huntingdon, United Kingdom
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I initially booked this hotel because it offered good value for what I thought would offer a good level of comfort and service. I opted for the upgrade to a suite as we had two children with us and the extra room is always a bonus. We found the hotel with little difficulty and drove straight into the onsite car... More

Was this review helpful? Yes
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred... More

Darlington, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My boyfriend and I have just returned from a night in the executive room at Crowne Plaza hotel. We arrived early, but were able to check in. We received a friendly welcome. The room was lovely and exceeded our expectations. We had bathrobes, slippers and a bottle of wine in our room. We had drinks in the bar and went... More

Was this review helpful? Yes
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred... More

Yorkshire
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Drive under the hotel to the underground part of the vast car park, and you will find 6 disabled parking bays of a good width and well marked out. Two double door to the lifts open towards you and can be tricky if you are in a wheelchair and alone, but the lifts can take quite a wide chair. I... More

Was this review helpful? Yes
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred... More

Dublin, Ireland
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff are the 4star of this hotel. The carpet around bed legs was never hoovered, curtains needed a good iron, stains on base of bed.Had requested nice view got demolition site. Requested early check in was told to come back at one o clock, we did but room was not ready till two. Ridiculous idea that you have to... More

Was this review helpful? Yes 3
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some feedback regarding your recent stay. Here at the Crowne Plaza Leeds we strive to provide each of our guests with the highest level of service and customer care and I deeply regret that on this occasion, we have failed to deliver this. The feedback we receive from... More

Barnsley, United Kingdom
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Where ever I go I always try to book into the Crowne Plaza hotels...quite simply the best nights sleep, the beds are amazing! Check-in was swift, my only concern was I couldn't initially find the hotel! The postcode took me 2 streets away and there wasn't any sign posts..However a quick call to reception guided me in the right direction.... More

Was this review helpful? Yes
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you... More

Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I last reviewed this hotel 3 months ago, have been living here ever since and oh dear..... Firstly forget the loyalty thing, reception will remember your name when they see you, but when it comes to providing room upgrades for regular guests it simply doesn't happen. The second and really annoying thing is being asked if I "have had breakfast... More

Was this review helpful? Yes 1
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some feedback regarding your recent stay. Here at the Crowne Plaza Leeds we strive to provide each of our guests with the highest level of service and customer care and I deeply regret that on this occasion, we have failed to deliver this. The feedback we receive from... More

Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Went to the Crowne Plaza Hotel in Leeds for my friends daughters hen party, there were twenty two of us in the group ranging in ages from 22 to 61. We were informed that we could check in from 2pm. We were still waiting for our rooms to be made available to us at 2.50 The service in the hotel... More

Was this review helpful? Yes 4
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some feedback regarding your recent stay. Here at the Crowne Plaza Leeds we strive to provide each of our guests with the highest level of service and customer care and I deeply regret that on this occasion, we have failed to deliver this. The feedback we receive from... More

Keighley, UK
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a wedding in early August 2015. The grounds of the hotel are nicely maintained and although the entrance is small we liked that you could drive up to it and then the lobby area was nice and clean. The rooms were spacious and all had air con, the beds were very comfy and the linens were... More

Was this review helpful? Yes
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred... More

Shanghai
Top Contributor
105 reviews 105 reviews
51 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm a regular visitor to the Crowne Plaza in Leeds and have reviewed it several times. Apart from the well equipped rooms what makes this hotel is the staff. In all departments they are efficient, always have a smile and nothing is too much trouble

Was this review helpful? Yes
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some feedback regarding your recent stay. Here at the Crowne Plaza Leeds we strive to provide each of our guests with the highest level of service and customer care and I deeply regret that on this occasion, we have failed to deliver this. The feedback we receive from... More

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Additional Information about Crowne Plaza Leeds

Address: Wellington St., Leeds LS1 4DL, England
Phone Number:
Location: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Leeds 4*
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Also Known As:
Crowne Plaza Leeds Hotel Leeds
Leeds Crowne Plaza

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Leeds #6 Luxury Hotel in Leeds
Hotel Class
Official Description (provided by the hotel)
Modern Hotel located in downtown area, 1/4 mile from Leeds train station. ... more   less 
Number of rooms
140

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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