the best service l have received for a long time , breakfast the best in Bradford,pity about the dated rooms l have stayed here 3 times over three years ,each time they tell the rooms will be updated but have not seen any improvement in the so called deluxe rooms .The vents still full of dust in bathroom, carpet tatty,...
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Dear Anthony q,
Thank you for taking the time to critique your stay at the Hilton Bradford.
I really appreciate your feedback regarding the service you received, and the breakfast. We really strive to deliver the best to our customers, and all our team members genuinely care. I really appreciate your recognition here.
I noted your feedback regarding our bedrooms....
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I have stayed in this hotel for 3 months now February to may! I have started in many rooms and must say the room have a common fault :-( that let the stay down and it's the bathroom.its clean don't get me wrong but around the bath area needs a bit refreshing.. Most beds were comfy apart from the king...
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Dear danny_nightmare,
Thank you for taking the time to comment on your stays at the Hilton Bradford.
Thank you for your feedback on the rooms. I appreciate your comments on our bathrooms, and comfort of the bed. I note we are hoping to carry out some refurbishment works in 2013.
Thank you so much for taking the time to name...
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OK, to be honest, the hotel is a little dated and does not have luxurious rooms, however it is very good value for money.
We got a nice welcome from the receptionist on our arrival.
The windows are pretty bad with secondary glazing and our bathroom had stained grouting, a few hairs and old style suite. The towels were a...
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Dear Angie-Bruce...
Thank you for taking the time to post some comments on this website following your stay at the Hilton Bradford.
Thank you for taking me through your customer journey. I was pleased to read you found the staff pleasant and friendly, that you enjoyed our breakfast (comments relating to the Danish pastries were noted) and felt the hotel...
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It was many years ago that I first stayed at the Bradford Hilton and it was always easy to see why it was probably the cheapest Hilton hotel in the world! In the meantime it's had a very pleasant makeover with a nice bar and dining-room and breakfast has also reached the usual Hilton standards. But its central location, especially...
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Dear nottmmike...
Thank you for taking the time to post some comments on this website following your stay at the Hilton Bradford.
I really appreciated your feedback, and in particular thank you for pointing out the many positive changes that have taken place at the hotel since your last visit.
Once again, thank you for taking the time to write...
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All cities with a glorious Victorian past have them: grand old railway hotels that is.
Bradford has two railways stations and outside each one stands a grand hotel, both magnificent structures from an age when architecture lifted the spirits. So why is it that, having tried them all, we seem, somehow, always to return to the Hilton? (Four visits so...
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Dear ToWs...
Thank you for taking the time to post some comments on this website following your stay at the Hilton Bradford.
I really appreciated your feedback, both pros and cons. I take these all seriously, and will certainly pursue our linen company with your comments regarding the smell of laundry. I really appreciated your kind comments relating to staff,...
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I stayed here for two nights with my wife when visiting friends and family in Bradford. We got a very favourable rate on our room.
I'm from Bradford, and remember this hotel as the Norfolk Gardens and the Stakis before it became the Hiton. You can tell that the hotel was built as a very grand building in the 1960s....
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Dear RichardTheMonster...
Thank you for taking the time to post some comments on this website following your stay at the Hilton Bradford.
It was great to hear from a customer who has seen the positive changes within the property. I note you comments regarding bedroom refurbishment. We hope to refurbish two floors in a bedroom refurbishment planned for 2013. Thank...
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Stayed here for one night on business. The hotel feels very dated. The rooms are tatty and need refurbishing. There needs to be proper double glazing. The bed was comfortable though with decent pillows. The staff were friendly. The breakfast buffet was fine but unremarkable. I would imagine there are nicer hotels to stay in in Bradford but there are...
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Dear Rob_M_Uk...
Thank you for taking the time to post some comments on this website following your stay at the Hilton Bradford.
I note your comments relating to your stay, and was sorry to hear you felt the hotel was dated. I understand your comments relating to the bedrooms. We have focussed on improving our bedroom stock over the last...
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I have stayed at this hotel twice in the last couple of weeks on business. The staff are excellent, very friendly & helpful. The food is excellent with plenty of choice & the breakfast buffet is fantastic. However, while the rooms are clean, they are tired. The furniture is dated & scruffy. On both occasions, my room has been at...
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Dear Goldair...
Thank you for taking the time to post some comments on this website following your stay at the Hilton Bradford.
I note your comments relating to your stay, and was sorry to hear you felt the bedrooms were dated, and experienced issues with the windows closing. I understand your comments. We have focussed on improving our bedroom stock...
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We stayed here for the night, and arrived late. Parking was in an adjacent NCP Car Park, which did not look secure but all was well. We were upgraded to a Suite for the evening at no extra charge whcih was nice. The room was clean, but looking a little tired, however was very large and comfortable. Needs more plug...
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Dear Glenn_D123...
Thank you for taking the time to post some comments on this website following your stay at the Hilton Bradford.
Thank you for your overall comments relating the hotel, car parking and the room you occupied. I have taken note of your feedback. I understand your comments relating to sound proofing and the bedroom windows. As part of...
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I went there thinking another soulless corporate stay but this hotel was very nice. Pleasant surroundings, staff were superb and attentive and deserve a mention and thank you. The room was spacious and quiet. Shower was not the most modern but did the job well enough.
Breakfast was amazing. Eggs benedict cooked from scratch. I had to wait 15 mins...
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Dear spongesdad...
Thank you for taking the time to post some comments on this website following your stay at the Hilton Bradford.
I was really glad to read you had a great stay at the hotel, and thank you for taking us through your customer journey, with descriptive feedback.
I particularly noted your comments relating to the staff and breakfast....
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