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All 7 Arundel hotels

Premier Inn Arundel

Crossbush Lane | West Sussex, Arundel BN18 9PQ, England
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Ranked #2 of 7 hotels in Arundel
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
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185 people have reviewed this hotel

Traveler rating
    90
    69
    17
    5
    4
See reviews for
65
88
3
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
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English first
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What can I say - the staff at the hotel and adjacent Beefeater were fantastic. Exterior of the hotel and restaurant a bit faded but don't let this put you off - it's great and great value. Handy for the south coast resorts

Review collected in partnership with premierinn.com

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Birmingham, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed one night. Lovely front of house team did everything they could to make our stay comfortable, hotel was very stuffy as it was one of the hottest days this year, sadly no air con but fans available. Staff were great and free wifi was available too. Would happily visit again.

Was this review helpful? Yes 1
Melissa G, Manager at Premier Inn Arundel, responded to this review

Thank you for such a positive review. The staff at Premier Inn do endeavour to give the best possible service to our guests and receiving such glowing feedback is very much appreciated. We look forward to seeing you and your family when you next visit More

Surbiton, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good expected level of service but the family room was very poorly ventilated and only 1 fan available from reception. When checking out this complaint was very common according to the receptionist. Come on Whitbread it is about time that the heating system included air con as wel. Also the exterior of the building needs to be looked after as... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Do not book family room number 16 - poorly sound proofed and we ended up taking our 4 year old in his pyjamas into a neighbouring hotel. Complained many times for our complaints not to be taken serious

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Arundel, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments has been noted and will be followed up with the Management Team... More

London, United Kingdom
Contributor
19 reviews 19 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent 2 nights here ahead of Glorious Goodwood. A great location, a short walk from the station (though admittedly uphill and past heavy and very fume-laden traffic on Wednesday evening). Plenty of parking facilities for my friends who drove and a Beefeater right next door for convenient eating. Meals were good quality and reasonably priced, the 'meal deal' was... More

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Portsmouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 21, 2014

We were revisiting Arundel for our Anniversary since we have fond memories of our 'courting' days here. When checking in Maurice was very helpful providing a quiet room at the back of the hotel. Breakfast was excellent, friendly staff, great variety and had available gluten free bread and soya milk! It was a very hot day and the only downside... More

Was this review helpful? Yes 1
Melissa G, Manager at Premier Inn Arundel, responded to this review

Thank you for your kind comments in your review. We do try to meet all our guests requirements to help ensure the best possible stay. As you mentioned we are due to have new beds very soon and I’m assured they are extremely comfortable. We look forward to seeing you and you family when you next visit. More

Exeter, United Kingdom
Top Contributor
66 reviews 66 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 21, 2014

The only thing letting the hotel down was the temperature of the room. Everything else was perfect. The staff were friendly and very helpful. Maurice and Carol on reception were extremely nice. Thank you Carol for suggesting we walk into the town and have a taxi back, very pleasant 5 minute walk down hill with lovely views of the castle.... More

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Derbyshire, United Kingdom
1 review
5 of 5 stars Reviewed July 17, 2014

Have stayed here many times for our annual trip to the Festival of Speed at Goodwood. Once again the standards at this Premier Inn were excellent. The room was very clean and comfortable. The staff were as usual very friendly and helpful, especially Maurice. I would recommend this hotel to anyone that stays in the area.

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London, UK
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 11, 2014 via mobile

Tidy clean room, as is the rest of the hotel, comfortable bed, friendly desk staff. Easy to find place, good parking and a good phone signal from the room. Didn't try the free wifi that's available. Slightly set back from the road so quiet.

Was this review helpful? Yes 1
Bradford, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 22, 2014

Visiting Arundel for the first time for over 20 years I was looking forward to 4 days of cricket at the Duke of Norfolk's ground and the five hour drive[with stoppages] to get to this jewel of a town in West Sussex seemed well worth the effort after arrival at the Premier Inn. The meet and greet was up to... More

Was this review helpful? Yes 3
Melissa G, Manager at Premier Inn Arundel, responded to this review

Dear Guest I was pleased that you were happy with the reception you received on arrival and the great comments that you made concerning the staff and accommodation. I do apologise for the wait at the restaurant, as you said it was Fathers Day and they were exceptionally busy. It’s always advisable to book a table at the restaurant, which... More

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Additional Information about Premier Inn Arundel

Address: Crossbush Lane | West Sussex, Arundel BN18 9PQ, England
Phone Number:
Location: United Kingdom > England > West Sussex > Arundel
Price Range (Based on Average Rates): $$
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Also Known As:
Premier Inn Arundel Hotel Arundel

21 photos of this hotel

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Bar / Lounge Free Parking Restaurant Wheelchair access
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Official Description (provided by the hotel)
Located on A27, within walking distance of Arundel station. 10 minute walk into historic Arundel with castle, cathedral and The Wildfowl and Wetland Trust. 10 minute drive to the seafront and wonderful countryside walks. 17 miles from Brighton and 10 miles from Goodwood racecourse. Our Arundel Premier Inn has everything you'd expect, incredibly comfy beds in every room, free parking and an onsite Beefeater restaurant serving freshly cooked chargrilled food. ... more   less 
Number of rooms
31

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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