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Premier Inn Arundel

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Crossbush Lane | West Sussex, Arundel BN18 9PQ, England
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1 room 1 guest
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Premier Inn Arundel
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252 Reviews from our TripAdvisor Community

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Traveler rating
    120
    89
    25
    8
    10
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80
118
8
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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  • Spanish first
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English first
  • All months
    (252)
  • Mar-May only
    (68)
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Swansea, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I spent 2 nights here, as I needed to be in the area for work. Room was spotless and comfortable. The lady on reception could not have been more helpful. I would happily stay here again. Bed was so comfy too!

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London, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

This hotel has no air conditioning and the room got very hot during our stay that we couldn't sleep! They provided a fan but this was not effective at cooling the room and was too noisy to leave on! They also provided a bed sheet to use instead of a duvet but this did not help a great amount!

Review collected in partnership with premierinn.com

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Woodford Green
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Receptionist, Maurice, made this place for us...he was just brilliant and soooo helpful. Excellent and plentiful car parking, extraordinarily good welcome, room excellent, clean, and tidy, decor well up to standard. Food was provided next door, and as far as pubs go, it was good. We both really enjoyed our stay and were sorry to leave. We would visit... More 

Review collected in partnership with premierinn.com

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Shepperton, England, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Helpful, cheerful staff, nothing was too much trouble. Very clean room. No appreciable noise despite being on a busy road and having a room overlooking the car park. Warm nights, so the big fan in the room was most appreciated. Dinner was good as was the breakfast. One of the best Premier Inns we've stayed in.

Was this review helpful? Yes 1
louisa c, General Manager at Premier Inn Arundel, responded to this review

Thankyou for your Review dated August 2015.The staff at Arundel Premier Inn do their very best to ensure that your stay with us is a Brilliant one. The comments you made were gratefully recieved. More 

Al Khobar, Saudi Arabia
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A good clean basic hotel with comfortable beds. Good for a short stay and easy walking distance in to Arundel. Breakfast is served in the adjacent Beefeater Pub. The food was good with freshly cooked to order meals. However, there was never enough staff to cope with more than a handful of customers.

Was this review helpful? Yes 1
Louisa C, Manager at Premier Inn Arundel, responded to this review

Thank you for taking the time to write your feedback. Unfortunatley we are aware of how busy the resturant can get on weekends and we have introduced a new system were the receptionist will be happy to book a breakfast slot for guests in the future. More 

hertfordshire
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I had read previous reviews re: the road noise, luckily we had a room at the back. The window didn't open much, but they had put a fan in the room and an extra sheet incase you didnt want the duvet, which was great thinking. The room was clean and fresh with all the things you'd want. The only niggle... More 

Was this review helpful? Yes 1
CornwaII
Level Contributor
62 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 252 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Booked this for two nights as attending a wedding nearby. Booking on line was easy, also was able to check in on line, this was good as it made the arrival process very easy. The room 27 on the first floor, was clean, a good size, although as the weather was very warm, there was no air con. but a... More 

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Midlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 22, 2015

We have stayed here many times over the last 10 years and the customer service and standards have always been excellent. It is the superb staff that make this Premier Inn and Beefeater restaurant such a success and ensure that guests keep on returning year after year. It is a pleasure to be greeted by Maurice, Carol and all the... More 

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Louisa C, Manager at Premier Inn Arundel, responded to this review

Thank you for your feedback akways nice to hear that our staff make you feel welcolme. More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 20, 2015

We arrived on Friday afternoon, check in was simple as we had already done this on line. The room was very nice, clean, tidy and spacious. The only drawback was a tree right outside our window that blocked a lot of natural light so we had to have the lights on most of the time. We found the bed was... More 

Review collected in partnership with premierinn.com

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Louisa C, Manager at Premier Inn Arundel, responded to this review

Thank you for your feedback. We do have procedures in place were our night team monitor the noise every hour after 10.00pm. We do encourage our guests to come to reception if there is a problem. Im glad that our reception team were able to assist you regarding the GNG. More 

Ryde, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 18, 2015

We stay at various Premier Inns on a regular leisure basis. We booked in and found the reception staff satisfactory.We were a little early but they were kind enough o check if the room was ready.It was and after having lunch at the attached Beefeater restaurant we went to our room, number 25. As usual we checked everything was clean.On... More 

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Arundel, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a clean and comfortable environment and do apologise that on this occasion we failed to provide this. I would like the opportunity to investigate this further and will be in touch shortly.... More 

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