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Premier Inn Arundel

Crossbush Lane | West Sussex, Arundel BN18 9PQ, England
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Certificate of Excellence 2014
Premier Inn Arundel
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Premier Inn Arundel
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218 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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1 review
2 of 5 stars Reviewed 1 week ago

Quality of room not upto that of other premier inn that I stayed at in cambridge. I was a bit diaappointed and it was more like a travelodge.... there was a dubious white stain on the boulster of the sofa bed.

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WhitbreadHotels, Online Customer Service at Premier Inn Arundel, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a clean and comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the... More 

Witney, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights, 2nd night the bottom sheet was scrunched up. Pulled the quilt off to find that the sheet was jot tucked in properly as it was too small for the deep mattress. The bed was exceptionally comfortable but management now need to invest in larger sheets for their new mattresses. Apart from that good stay and excellent... More 

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Worthing, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Lovely staff. Very helpful. Great room. Very comfortable. I would recommend this hotel to anyone. It was very cheap and only had to play for adult breakfast as children are free. The staff were amazing.

Review collected in partnership with premierinn.com

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melissa g, General Manager at Premier Inn Arundel, responded to this review

Thankyou for your lovely review.The staff at The Premier Inn pride themselves on their friendliness, and they really appreciate it when someone acknowledges this. More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Lovely hotel but very nosiey couldn't sleep well cos of the amount of noise that everyone made Hardly any pillows or towels but the staff were friendly on arrival breakfast was lovely and hot or cold if you wanted cereal

Was this review helpful? Yes 1
Kent, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

we had a last minute booking here on the 30th dec for 2 nights on arrival staff were so welcoming and friendly sorted out extra bed for room straight away and we booked brekfast for the next 2 mornings next door.. All in all had a comfortable stay and managed to spend new years with friends as planned.. would definetly... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

had some problems checking in as they had a wedding party who wanted to be roomed together so they swapped ours about, but then there was confusion because they said we booked a twin instead of a double. Luckily we kept original email booking and got our room. Unfortunately the following day we went out and when we came back... More 

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melissa g, General Manager at Premier Inn Arundel, responded to this review

We do apologise for the problems which occurred during your stay at Premier Inn Arundel.We have taken on board the points you raised and will endevour to improve where we can. More 

Gerrards Cross, United Kingdom
Top Contributor
96 reviews 96 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 21, 2014

I have stayed here before and it is a lovely hotel right opposite the Poor Claire Nuns convent. You occasionally hear the soft bells calling them to prayer. They have a lovely chapel and worth a visit.Down the road is Arundel castle which must be the best kept castle in England. The young Royals to this day still frequently stay.... More 

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Brighton and Hove, United Kingdom
1 review
5 of 5 stars Reviewed December 16, 2014

I stayed there for two nights 12th & 13th December 2014 for my sons wedding and I must say reading some of the other reviews they must have stayed in a very different hotel to my family and me. The room was clean, well laid out and very comfy. The staff that were on over this weekend were friendly, helpful... More 

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melissa g, General Manager at Premier Inn Arundel, responded to this review

Thankyou for your kind review. The staff at the Premier Inn Arundel work hard to keep the standards at the high expectation our guests have come to rely on.We try to make all of our guests feel welcomed and do our level best to meet all of their needs. More 

Romney marsh kent
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 13, 2014

Room out dated! Windows awful! Mould everywhere!! No safety chain on door. No hairdryer in room had to collect from reception??? Other guests cant seem to read signs which say SSSHH. As after midnight the noise along corridor was awful had room 19. So had main entrance to endure too! When reported to totally bored receptionist. Quote "well the night... More 

Was this review helpful? Yes 4
Kelso, United Kingdom
Senior Contributor
46 reviews 46 reviews
39 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed December 8, 2014

We stayed 3 nights as soon as you walked into the room you smell the damp the windows are black with mould and window sill has huge puddles in mornings only good thing was the comfy bed as the heating is as much good as a match stick had to het in touch with area manager for an additional heater... More 

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Additional Information about Premier Inn Arundel

Address: Crossbush Lane | West Sussex, Arundel BN18 9PQ, England
Phone Number:
Location: United Kingdom > England > West Sussex > Arundel
Price Range (Based on Average Rates): $
Number of rooms: 31
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TripAdvisor is proud to partner with Premier Inn, Booking.com, Priceline and Odigeo so you can book your Premier Inn Arundel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Arundel Hotel Arundel

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