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Premier Inn Arundel

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Crossbush Lane | West Sussex, Arundel BN18 9PQ, England
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Premier Inn Arundel
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247 Reviews from our TripAdvisor Community

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Traveler rating
    117
    88
    25
    7
    10
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116
7
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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  • Spanish first
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English first
  • All months
    (247)
  • Mar-May only
    (68)
  • Jun-Aug only
    (71)
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hertfordshire
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had read previous reviews re: the road noise, luckily we had a room at the back. The window didn't open much, but they had put a fan in the room and an extra sheet incase you didnt want the duvet, which was great thinking. The room was clean and fresh with all the things you'd want. The only niggle... More 

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CornwaII
Level Contributor
62 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Booked this for two nights as attending a wedding nearby. Booking on line was easy, also was able to check in on line, this was good as it made the arrival process very easy. The room 27 on the first floor, was clean, a good size, although as the weather was very warm, there was no air con. but a... More 

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Midlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here many times over the last 10 years and the customer service and standards have always been excellent. It is the superb staff that make this Premier Inn and Beefeater restaurant such a success and ensure that guests keep on returning year after year. It is a pleasure to be greeted by Maurice, Carol and all the... More 

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived on Friday afternoon, check in was simple as we had already done this on line. The room was very nice, clean, tidy and spacious. The only drawback was a tree right outside our window that blocked a lot of natural light so we had to have the lights on most of the time. We found the bed was... More 

Review collected in partnership with premierinn.com

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Ryde, United Kingdom
1 of 5 stars Reviewed 2 weeks ago

We stay at various Premier Inns on a regular leisure basis. We booked in and found the reception staff satisfactory.We were a little early but they were kind enough o check if the room was ready.It was and after having lunch at the attached Beefeater restaurant we went to our room, number 25. As usual we checked everything was clean.On... More 

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Arundel, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a clean and comfortable environment and do apologise that on this occasion we failed to provide this. I would like the opportunity to investigate this further and will be in touch shortly.... More 

London, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights with my wife and 2 daughters. Maurice was fantastic providing a warm welcome and helping to carry bags etc. breakfast was good and the bedroom clean and tidy. As usual with Premier inn the bed was very comfy. Would stay again.

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Norfolk, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just to say this is a nice little Premier Inn and Maurice couldn't be more helpful and I loved the bed and duvet, the Beefeater which is attached is also very nice too we had a beautiful rump steak served by lovely Hazel whilst taking to her she knew the person who's wedding we had come down to the reason... More 

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Popped in to ask if had available room only to be looked up and down to be told its £180 the elderly man on the desk not helpful what so ever i was advised by this person to try Gatwick i was actually going to Southampton

Was this review helpful? Yes 3
WhitbreadHotels, Online Customer Service at Premier Inn Arundel, responded to this review

Thanks for your feedback. At Premier Inn it remains our main objective to deliver a high standard of customer service and we do apologise that on this occasion we failed to achieve this. Our pricing policy works in the same way as many airlines where prices are driven by market conditions at the time. Although prices may increase at times... More 

Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

as always good room clean/comfortable great bed & pillows good location 1 mile from Arundel very walkable very near bus & train station staff very helpful & friendly food good in restaurant would recommend stay

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Southampton, United Kingdom
Level Contributor
166 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed June 16, 2015

This place is quite quiet at night and comfortable. I've stayed in a few Premier Inns and they have been noisy but this one isn't. McDonalds isn't far and Arundel Castle is down the road Overall a nice hotel.

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