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The Swan Hotel

Certificate of Excellence
4.0 of 5
Hotel website
27-29 High Street, Arundel BN18 9AG, England (Formerly Arundel Swan Hotel)
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1 room 1 guest
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298 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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  • English first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (298)
  • Mar-May only
    (62)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (61)
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Weston Super Mare
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My Wife and I have stayed at the Swan hotel on a number of occasions since discovering it a few years ago, it has become a little bolt hole for us when we fancy a relaxing little break away. As with other times we again brought some friends with us to enjoy the delights of the hotel, Castle and town... More 

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Malta
Level Contributor
101 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked a standard room for two nights - it was tiny! There was no space to place luggage, no wardrobe (just a metal railing to hang some clothes) and barely space to walk around the bed! Considering the price tag, this is not a good value accommodation option. Ensuite bathroom just as tiny, with temperamental toilet flushing and cracked plastering.... More 

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Derby, United Kingdom
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed one night in this hotel as we were attending a funeral in the area. The room we stayed in was rather small as was the bathroom. If we had stayed any longer we would definately requested a larger room. The room was nicely decorated in a modern manner despite the hotel being very old. Breakfast was included &... More 

Was this review helpful? Yes
Beata S, General Manager at The Swan Hotel, responded to this review

Dear Kathryn R, Thank you for reviewing us - we are pleased that you found the food to be 'very good' and enjoyed both breakfast and dinner with us. Our rooms all differ in size and shape; generally, standard rooms offer a moderate amount of space, superior rooms are more spacious and executive rooms are the most spacious. If you... More 

Battle, United Kingdom
Level Contributor
254 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My daughter had her wedding at Arundel Town Hall and had her reception here. We all stayed for two nights and ate all our meals. Well, the service was excellent and staff and management could not do enough for us. We had a lovely time and were well looked after for a very reasonable price.

Was this review helpful? Yes
Beata S, General Manager at The Swan Hotel, responded to this review

Dear Andrew A, Thank you for spending your daughter's reception with us. If my staff aren't going out of their way to look after you then I am not doing my job properly - I and my staff strive to give a consistently high level of service. I am happy to hear that you had a great time and felt... More 

Bedfordshire
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had rooms 6 & 12 - As reviewed before, room 6 is light and airy with window boxes and shutters. Plenty of room for a one night stay. 12 is a dog friendly room. It is on the top floor which may present problems for some. Room very functional and worked well for our two small dogs. All seemed... More 

Was this review helpful? Yes
Beata S, General Manager at The Swan Hotel, responded to this review

Dear Keith R, Thank you for recommending us to others! We are glad you think that there was plenty of space for both yourselves and your pets. We hope you would come back and stay again - with or without dogs! Beata Slapikaite General Manager More 

London, United Kingdom
Level Contributor
8 reviews
5 of 5 stars Reviewed 3 weeks ago

Had an excellent stay at The Swan Hotel for my birthday weekend. Lovely room, bright and clean. I worried about being close to the road but barely noticed any cars or noise from outside. Lovely toiletries and nice to have fresh milk for tea in the room. The staff even gave me a free bottle of prosecco for my birthday... More 

Was this review helpful? Yes
Beata S, General Manager at The Swan Hotel, responded to this review

Dear Marshplank, Thank you for your review about your weekend with us. I think it's important to pay attention to details such as nice toiletries and fresh milk, as I know that people like yourself do appreciate it. Mostly, I'm just delighted that we were able to help make your birthday a 'lovely' occasion. Beata Slapikaite General Manager More 

Chicago, Illinois
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This lovely B&B / pub / restaurant with friendly staff is conveniently located within easy walking distance of Arundel Castle, historic home of the Dukes of Norfolk. The restaurant was closed for remodeling during our stay, but the hotel operator had arranged for guests to receive a cooked to order breakfast at the restaurant across the street. Our room was... More 

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Beata S, General Manager at The Swan Hotel, responded to this review

Dear VagabondTravellers, Thank you for your detailed review with useful travel advice for visiting the castle - it really is a 'must do' when visiting Arundel and you can spend several hours there! We do often arrange for those with mobility issues to be in a room at the top of the first staircase, since we don't have any ground... More 

New York City
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My boyfriend and I stayed over on a Saturday and were pleasantly surprised by the modern decor, comfortable bed and amazing breakfast for the price. The decor of the rooms is lovely and it was super clean with modern finishes. The eggs benedict for breakfast is not to be missed!

Was this review helpful? Yes
Beata S, General Manager at The Swan Hotel, responded to this review

Dear britbug8, Thanks for reviewing us! We are pleased that you had a great stay and particularly enjoyed our eggs Benedict! We hope you will come and visit us again if you're ever in the area. Beata Slapikaite General Manager More 

Abu Dhabi, United Arab Emirates
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 18, 2015

Stayed here on a short break from London. The room was very nicely appointed, with a good sized, comfortable bed. Nice free toiletries as well. However, the room was a touch small, and it would have been nice to have had a bath as well. The shower was good though. One comment I would make is that the window couldn't... More 

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Beata S, General Manager at The Swan Hotel, responded to this review

Dear LAtoasia, Thanks for your review. We are glad that you enjoyed your stay and particularly the food. Many people enjoy the peace and quiet away from big cities like London, so we're pleased you did too. Beata Slapikaite General Manager More 

Winchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 18, 2015

Great central location, super comfy clean and spacious rooms with a bed to die for, with generous tea and coffee making facilities and great food, including interesting choices for us veggies! Highly recommended!

Was this review helpful? Yes
Beata S, General Manager at The Swan Hotel, responded to this review

Dear Dave R, We're thrilled to be considered 'super comfy'! Thank you for saying so. We hope you would consider returning to stay with us some time. Beata Slapikaite General Manager More 

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