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The Swan Hotel

Certificate of Excellence
4.0 of 5
Hotel website
27-29 High Street, Arundel BN18 9AG, England (Formerly Arundel Swan Hotel)
The Swan Hotel
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Ranked #1 of 7 Hotels in Arundel
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Kate S Looe, United Kingdom
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287 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Looe, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I have stayed here several times, always on my own for business, and have always been made to feel very welcome, at home and relaxed. The food is high quality and the rooms are individually decorated and very comfortable. The surrounding area is so nice to walk around, either as a lone traveller or a couple/family. Would recommend The Swan... More 

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Switzerland
Level Contributor
195 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 601 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place to stay in Arundel. The rooms are done to a high standard and the 'executive' room was especially nice. Huge bed with fluffy duvet and extra blankets, seating area, and a nice bathroom with both bath and separate rain shower. Very comfortable and cozy, with the added bonuses of having a great pub downstairs as well as being... More 

Was this review helpful? Yes 1
Beata S, General Manager at The Swan Hotel, responded to this review

Dear inkwave17 Thank you for your review - we're glad that you had an 'excellent' stay. We're also delighted to hear that you'll 'definitely come back', and look forward to seeing you again. Beata Slapikaite General Manager More 

Surrey
Level Contributor
90 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Swan is a step up from the usual pub with rooms/small hotel experience. This is probably because it was apparently refurbished to a high standard less than two years ago. Although there are only 9 rooms, they are at 3 levels/prices. We stayed in a middle/Superior room. It had its own individual style, which is unusual, but refreshing. (... More 

Was this review helpful? Yes 1
Beata S, General Manager at The Swan Hotel, responded to this review

Dear Albermarle Thank you for your comprehensive review of our hotel! We're pleased that you had a comfortable stay and that you enjoyed your meals with us. You're right about the different levels of accomodation, but we actually have 14 rooms, and some are on the 2nd floor. We hope that you would consider staying with us again. Beata Slapikaite... More 

Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived very late due to several traffic problems during our six hour journey. The staff were exceedingly welcoming and took us to our room. As we were too late to eat they gave us directions to other restaurants that were still serving. Our room no16 was excellent with views of the castle. The bathroom was very spacious with stand... More 

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Beata S, General Manager at The Swan Hotel, responded to this review

Dear Marinerette, Thank you for your detailed review of your experience in our hotel! We are happy to hear that you had a 'fabulous' time and that you could think of very few negatives. We do try to provide freshly baked shortbread biscuits daily and there should have been some in a tin on your tray, so we apologise if... More 

Brighton and Hove, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We got married in Arundel a few weeks ago and most of our guests including ourselves stayed at the Swan. We could not have hoped for a better place. Beata and her fantastic team have been a great help from beginning to the end, being so friendly, accommodating and professional throughout. Our guests including ourselves were very pleased with the... More 

Was this review helpful? Yes 2
Beata S, General Manager at The Swan Hotel, responded to this review

Dear SHMLG, Thank you for your comprehensive review! We do appreciate when people take the time to give feedback for our sake and others, and are glad that you had such a 'fantastic' time with us. We pride ourselves on our ability to make our functions unique and personal, especially weddings. It is our pleasure to make your day special,... More 

co durham
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

recently spent a couple nights at the Swan and it was a very nice hotel, great beds and fantastic breakfasts, bread is beautiful. Room was small but comfortable and great free wifi, hotel is very well situated for local attractions and places to eat.

Was this review helpful? Yes
Beata S, General Manager at The Swan Hotel, responded to this review

Dear mark1960902, We're glad that you had a 'very nice stay'! Thank you for reviewing us. We are also pleased that you enjoyed our breakfast including fresh bread from the local Slindon bakery! Beata Slapikaite General Manager More 

Horsham, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Lovely Hotel. Clean and tidy. Comfy bed. Amazing food with great service. Stayed for one night in beautiful Arundel. Definately thinking of staying again. The staff can't do enough for you. Well priced!! Thank you for a lovely stay!

Was this review helpful? Yes
Beata S, General Manager at The Swan Hotel, responded to this review

Dear Sarah M, Thank you for your positive response to our hotel! We are glad that you had such a lovely time and we look forward to welcoming you back again in our hotel and restaurant! Beata Slapikaite General Manager More 

New Virginia, Iowa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We had a wonderful 2 day stay! Everyone was so helpful and made our stay perfect! The breakfasts were outstanding; lots of variety. The staff works so hard to make everything perfect. Location was close to everything. Would stay there again.

Was this review helpful? Yes
Beata S, General Manager at The Swan Hotel, responded to this review

Dear Donna H, Thank you for your review! We are very pleased that you found your stay to be 'wonderful' and that you would like to come back and stay again. We're also happy that you enjoyed our breakfast so much - you'll have to return if only to try some more of our breakfast options! Beata Slapikaite General Manager More 

York, England
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 29, 2015

Stayed one night only. Asked before hand and managed to get an early check-in. Most appreciated. Room small, we only had hand luggage but you'd struggle with large cases but we had a standard room. Room was tastefully decorated and clean. Nice tea and coffee with fresh milk and homemade biscuits. Small but refreshing shower. Comfortable bed and a good,... More 

Was this review helpful? Yes
Beata S, General Manager at The Swan Hotel, responded to this review

Dear JaneyYork_England, Thank you for your detailed review of your experience - we're pleased that you thought that it was 'excellent' overall! We are glad we were able to offer you the early check-in that you requested and we do think the little touches such as the fresh milk and biscuits are important! Beata Slapikaite General Manager More 

East Molesey, United Kingdom
2 reviews
4 of 5 stars Reviewed May 17, 2015 via mobile

We stayed here the night after our friends wedding! It is a lovely Hotel, staff were all very friendly, the bar was open when we returned from the wedding which was amazing! we would definitely stay here again.

Was this review helpful? Yes
Beata S, General Manager at The Swan Hotel, responded to this review

Dear Danielle D, Thanks for your review! We are pleased that you had a lovely stay, and that we could be part of your friends' wedding day! We look forward to welcoming you back in future. Beata Slapikaite General Manager More 

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