Disgusting behaviour by this hotel at every stage of my recent problem. Whilst I was out they accidentally double booked my room and let another guest into my room. When I returned my iPad was stolen. This severe breach of security was met with an unhelpful, aggressive reaction. AVOID THIS AWFUL AWFUL HOTEL. More

Just spent 4 days at this hotel and everything i had read about it was true, staff unhelpful, some not even speaking english, food terrible , we ate out every night, everytime we left our room it took about 9-10 attempts to get back in with the card swipe finally moved us to another room, slightly better but windows were... More

Booked for two night for a family event. On arrival greeted promptly, by a gentleman wearing a tracksuit! Not very good for first impressions. Room very dated (1970s), and smelt of 'old' cigarettes. Far too much furniture in the room. I understand money is tight for any business but the management need to look at minimalising and a lick of... More

I feel sorry for the staff at this hotel, as they must get loads of complaints. Here are ours: On leaving the hotel I reported some issues regarding health and safety. The receptionist noted these along with those of others on a sheet of paper. No evaluation forms were offered despite me asking. I found that 4 items of electrical... More

After having read the reviews to this hotel I was not looking forward to staying there on a recent coach trip, but I do not know what planet some people are on, for the price you pay for this hotel you can not really fault it. All the Staff were very friendly, help carry cases to your room, nothing was... More

Having read some poor reviews for this hotel I was abit apprehensive but to be pleasantly surprised! The hotel is set in a nice area of Coventry and has undergone extensive refurbishment to most areas. We had a twin room with comfy clean beds, the restaurant and food was very good. The hotel would make a lovely venue for a... More

As we arrived we had to wait 1 hour before even being spoken too. The manager and staff were rude!! We paid £45 for a room with no breakfast for one night stay..the room wasn't clean, we where next to the main the road, a hole in the window and the blind didn't close! We asked to be moved I... More

I was very disappointed with how I was treated at this hotel. I had been assured there would be ample time for breakfast in the morning, as I had pre-paid and had limited time. However, I was not waited upon promptly and my breakfast did not arrive in time. Although I was promised a refund the receptionist has since refused... More

We booked this hotel because it was cheap and they accept pets . We weren't expecting much, just somewhere clean to sleep. Wow don't expect either. Upon entering i thought it was ok, nicer than expected. We were "greeted" by the most miserable , stuck up receptionist ever. upon entering our room, it was basic as expected and had a... More