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The Chace Hotel Coventry

3.0 of 5 London Road | Toll Bar End, Coventry CV3 4EQ, England (Formerly The Corus Chace Hotel)
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The Chace Hotel Coventry
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The Chace Hotel Coventry
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187 reviews from our community

Traveler rating
    59
    37
    35
    26
    30
See reviews for
29
45
6
67
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There were 6 of us for Sunday lunch today. We have previously only had night meetings with our friends here but thought we would try the Sunday Carvery. We're VERY impressed with the dining room ambience and the serving people, Lisa etc were constantly asking after each course whether it was ok. I chose the chicken liver pate for the... More

Was this review helpful? Yes
ChaceHotel, General Manager at The Chace Hotel Coventry, responded to this review

Dear Guest, Thank you so much for the review given by yourself regarding our Sunday Lunch operation. Our Jazz Sunday Lunch Carvery is proving very popular with our friends and neighbours and it is always very encouraging for our staff to read such lovely reviews. Thank you once again and I do hope that we have the pleasure of looking... More

London, United Kingdom
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel for one night on a business trip. I agree with other reviewers that first impression was very good with the main building having lots of character. Parking is plentiful and along with good quality wi-fi provided free. The reception staff were very polite and efficient and the room package reserved through Booking.com offered good value... More

Was this review helpful? Yes 1
ChaceHotel, General Manager at The Chace Hotel Coventry, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel on Tripadvisor. I was pleased to read that the staff were polite, efficient and looked after you well. I do hope that we have the opportunity to look after you again and thank you once again for your review. Yours sincerely, Michael Whyte Relief General... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Booked this hotel as looked lovely on website. My son and I were staying 2 nights for a Gaming conference at The Ricoh Arena which was about 10mins away so ideal. We arrived on the Friday and checked in at reception. Went to our room to find we had been given one with a double bed but had booked a... More

Was this review helpful? Yes 2
ChaceHotel, General Manager at The Chace Hotel Coventry, responded to this review

Dear Guest Thank you for taking the time to write a review of your recent visit to the Chace Hotel in Coventry. Please accept my sincere apologies for the problems you encountered. I am so sorry there was a mix up with your initial accommodation but I was pleased to read that you were eventually given a suitable room. I... More

Swindon, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2014

The Chace Hotel is a converted Victorian House situated to the south of Coventry close to Coventry Airport. The Hotel has a great amount of character and the foyer has a large sweeping staircase, high ceilings and plenty of old paintings to make you feel like you have arrived and a grand piano sat in the middle ready for a... More

Was this review helpful? Yes 1
ChaceHotel, General Manager at The Chace Hotel Coventry, responded to this review

Dear David M, On behalf the team and myself, thank you so much for taking the time to review our hotel on TripAdvisor. It was pleasure to have you stay with us. It is always very pleasing to read that we have we have looked after guests and that they have enjoyed their stay. I do hope we are able... More

1 review
5 of 5 stars Reviewed September 11, 2014

I have been staying at the Chace Hotel for 2/3 nights a week for the last 2 months whilst working on a project in the area. It's fair to say the hotel isn't as modern as others nearby, but it has bucket loads of character. From the high ceilings in the bar area to the sweeping staircase, the building is... More

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ChaceHotel, General Manager at The Chace Hotel Coventry, responded to this review

Dear Mr Bannan, What a lovely review, thank you for taking the time to write such charming narrative about the hotel and the facilities we offer. My team work very hard to look after our guests and I know they will be delighted to read your comments. Thank you once again and we look forward to welcoming you back on... More

Coventry, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2014

Never judge a book by its cover,i pass the chace hotel on regular basis, and never ever thought of nipping in because from the road it's nothing to look at . Went there on the 6th September for my sisters wedding, it was amazing the presentation of the front desk area was planned to make you feel at home lovely... More

Was this review helpful? Yes 1
ChaceHotel, General Manager at The Chace Hotel Coventry, responded to this review

Dear Richard, Thank you so much for taking the time and trouble to write a review on Tripadvisor. On behalf of my team and myself it was an absolute pleasure to look after your sister's Wedding and I thank you for your kind comments. It is always lovely to read these reviews as I know it really motivates the team... More

1 review
5 of 5 stars Reviewed September 2, 2014

We enjoyed staying at the chase hotel. The hotel needs a bit of modernisation but everywhere was clean and tidy which was the main thing. All staff was very helpfull and friendly. Especially Ryan who offered to give us breakfast a bit earlier at the weekend as we had to go to an event. I will be definately booking again... More

Was this review helpful? Yes
ChaceHotel, General Manager at The Chace Hotel Coventry, responded to this review

Dear Drew B, Thank you for taking the time to review The Chace Hotel on Tripadvisor. It is always great to read that we have looked after our guests well and I know Ryan is pleased that he received a special mention. Thank you once again. Michael Whyte More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 1, 2014

Lovely looking hotel which has clean rooms and plenty of friendly staff on hand. We had an evening meal which was adequate although the restaurant only had two couples all evening on a Saturday, could have done with some back round music. We had a nice breakfast with fresh toast on request and a buffet style hot breakfast. Only negative... More

Was this review helpful? Yes
ChaceHotel, General Manager at The Chace Hotel Coventry, responded to this review

Dear hannahmurphy, Thank for taking the time to write a review about the Chace Hotel in Coventry. I know that my team and I are always pleased to read such nice comments. Normally we do have background music playing and I am sorry that this was not on when you were dining with us. I was pleased to read that... More

UK
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 1, 2014

Hotel was pleasant and our upgrade room to superior double was well worth it. Having to get codes for the wifi every day was a bit of a pain. But otherwise it was a vey pleasant stay. My only comment and a real down was the bar service - price of the same drinks depended on who you got. for... More

Was this review helpful? Yes
ChaceHotel, General Manager at The Chace Hotel Coventry, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding the Chace Hotel, Coventry. It is always lovely to read positive feedback. I do understand your frustration with the daily internet code and I shall bare your comments in mind when we next review an upgrade of our system. I have discussed the variation in prices regarding... More

Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 28, 2014

Oh, what a disappointment! Shabby, grimy and outdated. Certainly not worth the £107 we paid for a midweek stay in a family room. The breakfast was possibly the worst selection and quality I have ever experienced. A bit like hospital food - barely adequate, barely warm and not enough put out. Lots of road noise and banging fire doors in... More

Was this review helpful? Yes
ChaceHotel, General Manager at The Chace Hotel Coventry, responded to this review

Dear Nicola, Thank you taking the time to comment on your recent visit to the Chace Hotel, Coventry. Please may I offer my sincere apologies as we clearly did not live up your expectations on all levels. I am so sorry that this visit was disappointing and generally we do have some lovely comments left by our guests. I would... More

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Additional Information about The Chace Hotel Coventry

Address: London Road | Toll Bar End, Coventry CV3 4EQ, England (Formerly The Corus Chace Hotel)
Location: United Kingdom > England > West Midlands > Coventry
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Chace Hotel Coventry 3*
Number of rooms: 66
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Also Known As:
Corus Chace Coventry

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