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The Chace Hotel Coventry

London Road | Toll Bar End, Coventry CV3 4EQ, England (Formerly The Corus Chace Hotel)
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The Chace Hotel Coventry
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329 Reviews from our TripAdvisor Community

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Sutton Coldfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had my Daughter's wedding reception at the Chace and from the start their events organiser was so helpful and supportive in achieving the kind of event we wanted. Nothing was too much trouble for any of the staff; who were all warm and friendly. The breakfast in the morning was fantastic in variety and quality. It was all served... More 

Helpful?
Thank Mark O
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Weirdest hotel to stay in. Was it good? No. Was it bad. No. First impressions on the outside it looked a quaint old style hotel. Just off the A45. Ideally placed for my journey. You walk into the hotel to be greeted by a lobby DOMINATED by dark mahogany wood EVERYWHERE! Floors. The bar. The giant staircase. All dark wood.... More 

Helpful?
Thank Keith M
A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago NEW via mobile

Was there for a family wedding. Entrance/bar lovely. rooms were very basic. No heating or hot water in the main building due to boiler not working. Curtains didnt fit properly, slippery carpet in bedroom bathroom floor tiles even worse, badly stained towels. We were moved to the anex where the heating was fine to be kept awake all night by... More 

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Thank A TripAdvisor Member
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

2nd time of visiting this hotel and it was even better then the 1st!!!! You can see they are improving all areas bit by bit!!! Bedrooms are always soooo clean, staff are always welcoming and even a few of them recognised us from our last visit which i feel is a great customer service point as they see so many... More 

Helpful?
1 Thank Chrissy O
Coventry, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Me and My husband stayed last Weekend for 2 nights, the hotel lounge was amazing, full of character and the fire place was burning with real wood, not many place does it now a day. The room we stayed was spacious, with everything you need in a hotel room ( good tea and coffee selection), some people may found it... More 

Helpful?
Thank CLFerreira
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I paid £98 to stay here for 2 night over the weekend to watch the Rugby at the Ricoh Arena which is only 10 minutes drive away, so good location. Stayed in room 7 which I must say was a great room, nice and warm in addition to the fire downstairs which was my spot to have dinner on Friday... More 

Helpful?
Thank jeffersrandy
A TripAdvisor Member
2 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is part of the Corus group which is just slightly better than the Britannia group. Looks lovely on the web and has potential but desperately in need of a 3million pound update / facelift at least . Old carpets / poor bathrooms / terrible drip of a shower / log fire there but not lit on the coldest... More 

Helpful?
Thank A TripAdvisor Member
ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest, Thank you for the recent review you posted about your stay at the Chace Hotel. I'm sorry that your experience was not to our usual high standards and I would appreciate the opportunity to discuss the matter with you further. The hotel is currently undergoing numerous refurbishment projects which include carpets in public area's. Improvements to shower pressure... More 

Birmingham, United Kingdom
Level Contributor
108 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I can only described this hotel as "Mutton dressed as Lamb" from the outside, it looks splendid and you cannot wait to see the inside. Beautifully open plan reception area as you walk in with a beautiful inviting roaring log fire. Then we turned right into the reception area, and that's where it all started to go down hill. When... More 

Helpful?
Thank Timeoutqueen
ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest, Thank you for the recent review you posted about your stay at the Chace Hotel. I'm sorry that your experience was not to our usual high standards and I would appreciate the opportunity to discuss the matter with you further. The hotel is currently undergoing numerous refurbishment projects which include carpets in public area's. Improvements to shower pressure... More 

Bedale, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I stayed last night - no heating the room, it was freezing. Beds were very uncomfortable. Breakfast at time of check in was £8.95 but the next day it was £14.95? Very strange. Terrible service, terrible hotel. However - if I stay again and ask for a upgrade I'll get a room which is fully heated??? In this day and... More 

Helpful?
Thank sophie21j
ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest, Thank you for the recent review you posted about your stay at the Chace Hotel. I'm sorry that your experience was not to our usual high standards and I would appreciate the opportunity to discuss the matter with you further. The hotel is currently undergoing numerous refurbishment projects which include carpets in public area's, bedroom refurbishments and Improvements... More 

Coventry, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Part of a group of 14 people who had Christmas lunch at this hotel, we were in the main restaurant and had a very good meal... Food was lovely and service was attentive and we had a good time, it was really worth £35 to not have to do any cooking or cleaning at home, the snow machine and gift... More 

Helpful?
2 Thank Chay E
ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay at the Chace Hotel. Your excellent comments have been distributed to all departments. It is always lovely to receive good feedback and we look forward to welcoming you back to the hotel in the future! Kind regards Bradley Shough More 

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