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The Chace Hotel Coventry

3.0 of 5 London Road | Toll Bar End, Coventry CV3 4EQ, England (Formerly The Corus Chace Hotel)
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The Chace Hotel Coventry
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The Chace Hotel Coventry
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232 reviews from our community

Traveler rating
    84
    47
    41
    30
    30
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32
47
7
85
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bransgore, United Kingdom
Top Contributor
211 reviews 211 reviews
95 hotel reviews
240 helpful votes 240 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I normally book into the Holiday Inn just around the corner. But due to an overbooking they transferred me to the Chace. I was a bit dubious at first, but I was pleasantly surprised. The hotel is based around what looks like a 30's lodge type hotel. its all carved wood, fireplaces, sofas etc. Its not modern business chic, but... More 

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ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest Thank you for taking the time to review the Chace Hotel, I'm very glad to hear that you were well looked after and I hope that you will choose to stay at the Chace Hotel when you are next in the area, I have passed your kind comments to our team and I look forward to welcoming you... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Quite deceiving, looks very grand in pictures but rooms are not as so. Bathroom very basic and unwelcoming. Bath handle was loose and sharp and I cut my hand as I got into the bath (room 5) We had to bath as it was nearly impossible to get hot water from the shower. No plug sockets and mirrors within reach... More 

Was this review helpful? Yes
ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest Thank you for your recent review, I'm sorry you felt that pictures of the hotel were deceiving- I will address this with our marketing team and ensure that we have wider selection of photographs on the website. I have passed your comments about the bedroom to our maintenance team and I am happy to report that the issues... More 

Cheshire, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I was very impressed with the quality of food at this hotel and the friendly staff. I would recommend anyone to eat there just for a night out . Its lovely. The chef was more than happy to chat to me. I even encouraged my work colleagues to eat there and they too loved the food . The building itself... More 

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ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest Thank you for your wonderful review of the Chace Hotel. The Chace Hotel Restaurant offers fresh locally sourced ingredients in all our dishes and I'm glad to hear that you had an enjoyable meal in the restaurant. We look forward to welcoming you back to The Chace Hotel in the near future Regards Bradley Shough Hotel Operations Manager More 

Stoke on Trent
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Looking at the website it's all very grand, very big and regal, old fashioned etc however go up the stairs and through a doorway and IT all changes. It's as if a new-ish hotel has been slapped into the side of it. A bit like Narnia.. Totally different. Rooms are not old, grand or regal, a bit B&B ish. You... More 

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ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest Thank you for taking the time to review The Chace Hotel, I'm sorry that the noise from the restaurant could be heard in your room. It is regrettable that this was not brought to our attention at the time or at any stage during your partners 5 nights with us, because if we were made aware of the... More 

Newark-on-Trent, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a solid hotel and ticks all the boxes as far as I am concerned. Spent one night in January while in the area. Had a nice room that was clean and neat and all worked. If I am hypo critical the mattress was a bit sort. Very nice dinner with a good bottle of wine at a pretty... More 

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ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest Thank you for your wonderful review, I'm glad the hotel lived up to your expectations. I have passed your comments to all the relevant manager's and team members. With regard to your mattress being too soft, I'm happy to report that the hotel is scheduling an upgrade of our bedrooms which includes new beds and mattresses. I look... More 

Senior Contributor
37 reviews 37 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here last week for a night during a conference. It was a nice enough hotel, I have given it 4 stars as I got an above average nights sleep. The only complaints I have are silly things apart from one major one.... The bed was a really soft, old mattress. I feel these maybe need updated. That being... More 

Was this review helpful? Yes
ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest Thank you for your review. I'm glad that overall you enjoyed your stay, all of your feedback has been passed on to the management team and I am happy to report that the beds in the hotel will be replaced following your comments. I look forward to welcoming you back to The Chace Hotel in the near future... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2015 via mobile

Stayed on the Living Social Deal, Great Value for Money. Had Cream Tea on Arrival and also Dinner in the evening was lovely. Nice Location, close to the town centre. Very friendly staff. Would stay again.

Was this review helpful? Yes 1
ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest Thank you for the lovely review! The Chace hotel runs numerous offers throughout the year and I'm glad that you had a good stay. I look forward to welcoming you back to the Chace in the near future Kind Regards Bradley Shough More 

Hungerford, United Kingdom
2 reviews
4 of 5 stars Reviewed January 24, 2015

Stayed here for 3 nights for a work conference, really enjoyed my time here- room was ok but a little dated. Food over the 3 days was really nice! Loads of homemade cookies and cakes during the conference breaks and pretty. Nice coffee for a change at conference venues! Staff very polite throughout and the manager looked after us during... More 

Was this review helpful? Yes
ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest Thank you for your lovely review, I have passed all your comments to the relevant team members. The Chace Hotel prides itself as a good quality venue for conferences with good transport links and I'm glad that we have lived up to your expectations Kind Regards Bradley Shough More 

Nottingham
Top Contributor
76 reviews 76 reviews
20 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed January 23, 2015

It actually looks very impressive as you approach it, but it just goes downhill from there on. The reception staff are very friendly and welcoming - but as you approach and enter the bedrooms it's clear that Corus need to spend some serious money to smarten things up. The bedroom is one of those functional, chipboard furniture and bathroom-fittings jobs.... More 

Was this review helpful? Yes
ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest Thank you for the recent review you posted about the Chace Hotel, Firstly I would like to thank you for the kind remarks about the staff, I have passed your comments to the team. I'm Sorry the rest of your stay was not to our usual high standards and I would appreciate the opportunity to discuss the matter... More 

Southern England
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 22, 2015

This hotel could be so good but fails in a rather spectacular manner. The outside of the building at the front is really rather nice but the back, where most cars park and where most people will therefore enter the hotel, is dreary and dismal with some real head banging hazards! The room is badly in need of some TLC... More 

Was this review helpful? Yes
ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest Thank you for taking the time to review the Chace Hotel, Thank you for your comments regarding the low beams as you enter the rear of the building. We have taken precautions against this by putting yellow and black strips on all the low beams which make them more visible. With regard to your comments about the bedroom... More 

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Additional Information about The Chace Hotel Coventry

Address: London Road | Toll Bar End, Coventry CV3 4EQ, England (Formerly The Corus Chace Hotel)
Location: United Kingdom > England > West Midlands > Coventry
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Chace Hotel Coventry 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Corus Chace Coventry
Hotel Style:
#9 Romantic Hotel in Coventry

58 photos of this hotel

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