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The Chace Hotel Coventry

London Road | Toll Bar End, Coventry CV3 4EQ, England (Formerly The Corus Chace Hotel)
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The Chace Hotel Coventry
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261 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aberystwyth, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

A perfectly acceptable stay. The room was very clean if a little basic. The staff were very pleasant, the breakfast was adequate if uninspiring, the bar meals edible. The free wi-fi worked well. Exciting? No . . Adequate? Yes!

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Just had my wedding here on the 27th June and I can honestly say it was the best day of my life, I had planned this wedding for over a year and spent the rest of the year worrying that something would go wrong but how wrong I was as from the moment we arrived we had staff waiting on... More 

Was this review helpful? Yes 2
Somerset, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is ideally situated close to major routes for access and has substantial parking. The hotel is very grand and delightfully ornate and old. Tastefully kept as near to original even though looks inviting, and steeped in grand design.

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Level Contributor
5 reviews
2 of 5 stars Reviewed 2 weeks ago

Here for business. What was mean to be a four night stay, remained as a two nights stay instead and I changed hotels (Ramada, Butts Road, Coventry- A very good hotel, highly recommend). Rooms are moderately clean but very dated and in desperate need of a refurb. The walls at The Chase are extremely thin. Anyone walking in the corridor... More 

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Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I got married at the Chace on the 24th May 2015. From beginning to end we received nothing but excellent service, and no request was too much trouble. The staff were so friendly and professional throughout and the food was amazing! Since almost all our guests stayed at the hotel, they even arranged for us all to... More 

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ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest Thank you for your review, It was a pleasure for all of us at The Chace to host your wedding. I'm so glad to hear that the day was perfect for you and the rest of the family. We look forward to welcoming you all back to the Chace Hotel in the near future. Regards Bradley Shough More 

London, United Kingdom
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

I think appalling customer services is a good definition in this case. When checking out we informed their staff that there was not hot water coming out of the shower in the morning. When the 'duty manager' arrived the only thing she could say to us was 'why didn't you tell us when you come down for breakfast?'. Fair point,... More 

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ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest Thank you for your comments, I have discussed your comments with the duty Manager and receptionist in question and would like the opportunity to discuss your stay with us in greater detail. Please feel free to contact me on the number below should you wish to discuss this further. Thank you Bradley Shough 02476 303 398 More 

Coventry, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I come here a few times a month with my wife and kids as we live close to this 'local' of ours, i find the hotel very warm and welcoming, i really think the refurb has made a huge difference to the look of the hotel, but without ruining the sheer beauty and character of this old yet beautiful building.... More 

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ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest Thank you for taking the time to review the Chace Hotel, I'm very glad to hear that you were well looked after and I hope that you will choose to use the Chace Hotel when you are next in the area, I have passed your kind comments to our team and I look forward to welcoming you back... More 

Swindon, United Kingdom
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Have stayed at the Chase 3 times recently on business. The pros: Friendly team, good sized rooms, reasonably quiet (I haven’t experienced any of the problems that I’ve seen others have written about … although I do always take ear plugs when I stay at a hotel as the doors in the corridor are usually quite loud!) The cons: It’s... More 

Was this review helpful? Yes 1
ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest Than k you for your review, I'm glad to hear that you enjoyed certain aspects of your stay, Thank you for your feedback an all aspects of your stay with us, your comments have been passed to all relevant members of the team to improve the experience of all of our guests moving forward. I look forward to... More 

Alton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

this place is brilliant...nothing is too much to ask and I'm always greeted with a smile and friendly faces!! It's always a great place to see and always look forward to going back! Even when you want extra biscuits!

Was this review helpful? Yes 1
ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest Thank you for taking the time to review the Chace Hotel, I'm very glad to hear that you were well looked after and I hope that you will choose to stay at the Chace Hotel when you are next in the area, I have passed your kind comments to our team and I look forward to welcoming you... More 

2 reviews
5 of 5 stars Reviewed May 24, 2015

Our wedding was a perfect day and we can not thank the staff enough for being so helpful throughout the run up and the day it self, nothing was too much for them and they made everyone so welcome and at ease, the schedule put in place ran very smoothly, the event manager liridona did a excellent job in her... More 

Was this review helpful? Yes
ChaceHotel, Manager at The Chace Hotel Coventry, responded to this review

Dear Guest Thank you for your review, It was a pleasure for all of us at The Chace to host your wedding. I'm so glad to hear that the day was perfect for you and the rest of the family. We look forward to welcoming you all back to the Chace Hotel in the near future. Regards Bradley Shough More 

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