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Mercure Brandon Hall Coventry


Hotel class 3.5 of 5
Main Street | (formerly MacDonald Brandon Hall Hotel & Spa), Coventry CV8 3FW, England
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Reviews you can trust

65% Recommend
3.5 of 5 stars 68 reviews
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All (68)
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2 of 5 stars
bethanie   3 contributions
england
Nov 26, 2009 | Trip type: Business New

This hotel was a let down, it read well on paper and pictures looked good but in reality the hotel is tired, carpets thread bear and bed rooms very small. I requested an exec room but not sure I even got this. The hot breakfast was cold. They had already double booked and let us down last minute for a... more

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5 of 5 stars
Ultrazonixe   4 contributions
Coventry, UK
Nov 8, 2009
1/1 found this review helpful

There are two parts to this hotel. Some of my guests stayed in the older part and it is true that here the rooms are a little "dated".. However, the newer part of the hotel was absolutely fantastic with modern decor/fittings and a big walk in shower (with room for two!).. So the advise here is to ask to stay... more

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5 of 5 stars
kernadiens   1 contribution
reading
Oct 19, 2009 | Trip type: Family

Service was very warm and all the staff are trying their best. We forgot to mention that we needed an extra bed in the room - asked it at midnight and 2 very kind gentlemen came quickly in the room to help us with this. Breakfast Sunday was very busy but the french Maitre D was really working hard to... more

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1 of 5 stars
mummymct   1 contribution
england
Sep 27, 2009 | Trip type: Couples

Cannot believe how this place has sunk in the ratings . Having had a break here 2 years ago when we had the best food - it used to be really different (mackerel ice cream starter as an example and yummy) , good quality and what a lovely bunch of on the ball staff. We loved it so we decided... more

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4 of 5 stars
CheshireMezzo   3 contributions
Cheshire
Sep 24, 2009 | Trip type: Family

I have to admit to feeling very dubious about staying here after reading the last few reviews - I just prayed that there wasn't a wedding on! Saturday, they had a wedding! Far from being a peaceful weekend retreat, the downstairs was packed with wedding guests who didn't want to dance the night away in the reception disco. Getting served... more

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1 of 5 stars
ANDi6462   1 contribution
england
Sep 6, 2009 | Trip type: Couples

The staff at this hotel are appalling and my stay at this hotel was ruined by their complete lack of forsight. There was a wedding party at the hotel and i, and not one of the wedding guests , was given a room above the evening disco that ended at 1.30 am!!!! Ironically this hotel describes itself as an idyllic... more

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3 of 5 stars
HeathFamily   1 contribution
Radlett
Sep 1, 2009 | Trip type: Family

This is the first review I have written, having used the site to make some choices of where I have stayed in the last few years. I am compelled to write as I hope the management read this. You see, overall the hotel could have so much going for it. We stayed in interconnecting executive rooms, which we large, light... more

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1 of 5 stars
farfromthesea   1 contribution
ashby
Aug 25, 2009 | Trip type: Business
1/1 found this review helpful

What can I say - everything about this hotel is rubbish: - big queue to check in - reception staff with a "couldn't care less" attitude - long walk to rooms & no disabled access (I had to personally help an elderly couple up a small flight of stairs with their wheelchair) - room still being cleaned when you get... more

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2 of 5 stars
MAH88   16 contributions
Wiltshire, England
Jul 28, 2009 | Trip type: Solo travel

Exceptionally busy with wedding guests spilling out of hotel into grounds, overwhelmed staff. Trouble finding resident parking Disastrous checking in/out experience, queued to check-in amongst party melee happening in reception area, wrong guest details. Room hot with no air conditioning and limited window movement, with heated towel rail on full. Staff need lessons on how to make up a bed... more

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4 of 5 stars
Genower   6 contributions
France
Jul 22, 2009 | Trip type: Couples

Superb park-like location, however the signage to the hotel is poor with one entrance/exit having no indicators at all. Once there however, this is a different world from your average hotel at these prices. The bedrooms are luxurious with good quality fittings and wonderfully comfortable mattresses. The hotel is quiet despite the gym/leisure centre next door, although the extra traffic... more

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Mercure Brandon Hall Coventry Also Known As

  • Accor Brandon Hall Coventry
  • Mercure Coventry
Address: Main Street | (formerly MacDonald Brandon Hall Hotel & Spa), Coventry CV8 3FW, England