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Novotel Coventry

3.0 of 5
Wilsons Lane | Longford, M6 Junction 3, Coventry CV6 6HL, England
Hotel amenities
Novotel Coventry
Professional photos 
20 traveler photos
Ranked #14 of 43 hotels in Coventry
4.0 of 5 stars 73 Reviews
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73 reviews from our community

What travelers say about this hotel
  • “Drayton manor” (3)
  • “Coach tour” (3)
  • “Very friendly” (3)
Traveler rating
    25
    19
    15
    7
    7
Only show reviews for Family (17) | Couples (16) | Business (26)
Date Rating
Posted by an Accorhotels.com traveler
Brighton
“Business Stay”
3 of 5 stars Reviewed January 30, 2012

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Was this review helpful? Yes
Jackie Clarke, General Manager at Novotel Coventry, responded to this review
February 9, 2012

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juninho_d
Manchester
Top Contributor
59 reviews
32 helpful votes
“Super overnight stop.. Convenient for Motorway and not far from NEC etc..”
4 of 5 stars Reviewed January 19, 2012

This place has been a Novotel for as long as I can recall. I must have driven past it many, many times over the years (I bet it was built, as a Novotel, in the 70's.. early 80's at the latest).. but, despite being an Accor regular over the years, only recently had the opportunity to stay. The hotel is... More

Was this review helpful? Yes
Jackie Clarke, General Manager at Novotel Coventry, responded to this review
January 20, 2012

Dear Reviewer, We very much appreciate your comments regarding your recent stay at Novotel Coventry. Direct guest feedback is very much appreciated as this assists us in monitoring the services and standards which we offer to our guests, enabling us to constantly strive to improve and maintain them and where necessary take remedial action through training and maintenance. I will... More

Hershon
Northumberland
Senior Reviewer
10 reviews
5 helpful votes
“Super Place to stay in the Midlands”
4 of 5 stars Reviewed January 10, 2012

I stayed a few nights over Christmas while visiting family and as a rseult it was very quiet. Im not sure that I was the only person staying but it felt like it! The staff on hand were all very helpful, chatty and eager to please, they made a special fuss of my son who really enjoyed himself. There is... More

Was this review helpful? Yes
Jackie Clarke, General Manager at Novotel Coventry, responded to this review
January 13, 2012

Dear Reviewer, We very much appreciate your comments regarding your stay at Novotel Coventry. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once... More

Nik H
Bristol, England, United Kingdom
1 review
“Best value for money in Coventry”
5 of 5 stars Reviewed November 15, 2011

I am so happy with the Novotel in Coventry that I refuse to stay anywhere else. Very comfortable rooms, always impeccably clean, excellent food from a la carte in the restaurant to snacks in the bar, and lovely staff in all areas particularly reception. It's a very quiet hotel so a good night's sleep is guranteed; and there's a great... More

Was this review helpful? Yes
Jackie Clarke, Manager at Novotel Coventry, responded to this review
November 16, 2011

Dear Valued Guest Novotel as a brand strives to provide excellent customer service and high standards I would like to personally thank you for providing us with feedback, which is invaluable in our efforts to continually, improve the quality of our services. It is always a pleasure to welcome you to Novotel Coventry with this in mind I hope the... More

Posted by an Accorhotels.com traveler
Dolgellau, United Kingdom
1 review
“My stay at novotel coventry”
4 of 5 stars Reviewed November 11, 2011

It was nice and quiet on the weekend I stayed and I found the staff very helpful and friendly. My only complaints would be that the price of a continental breakfast is a bit steep, and I had not realized that parking costs extra. Having said that, I would definately stay here again. More

Was this review helpful? Yes
Jackie Clarke, General Manager at Novotel Coventry, responded to this review
November 15, 2011

Dear Reviewer, We very much appreciate your comments regarding your recent stay at Novotel Coventry. Direct guest feedback is very much appreciated as this assists us in monitoring the services and standards which we offer to our guests, enabling us to constantly strive to improve and maintain them and where necessary take remedial action through training and maintenance. Unfortunately breakfast... More

bheadon
Tonbridge, United Kingdom
Senior Contributor
21 reviews
13 helpful votes
“A good stay”
4 of 5 stars Reviewed November 7, 2011

Only stayed a night for a stop over but everything was good. The reception was friendly, the room was clean and the place was quiet even near the main road. Only thing I would say is that the parking fee may be a little excessive. The car park was not a secure lock up etc, just a normal outdoor car... More

Was this review helpful? Yes
Jackie Clarke, General Manager at Novotel Coventry, responded to this review
November 9, 2011

Dear Reviewer Novotel as a brand strives to provide excellent customer service and high standards I would like to personally thank you for providing us with feedback, which is invaluable in our efforts to continually, improve the quality of our services. I look forward to welcoming you back in the not too distant future. Regards Jackie Clarke General Manager More

Posted by an Accorhotels.com traveler
Christchurch
Reviewer
3 reviews
“M@M trip”
4 of 5 stars Reviewed November 3, 2011

We arrived to check in to the hotel at the same time as two bus tours did.Kelly the team leader, managed to get everybody checked in and she did an excellent job as some of the tour members were not very easily pleased .We had a nice room over looking the lawn area of the hotel site.The resturant food and... More

Was this review helpful? Yes
Jackie Clarke, General Manager at Novotel Coventry, responded to this review
November 4, 2011

Dear Reviewer, We very much appreciate your comments regarding your recent stay at Novotel Coventry. It is always a pleasure to receive positive feedback. I will have great pleasure in sharing your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

mark m
Southend-on-Sea, United Kingdom
1 review
“Dated. Clean. Staff friendly. Breakfast AWFUL”
2 of 5 stars Reviewed October 15, 2011

3 nights - never again by choice. Staff were friendly, decor dated (painted artex) which resembled 1950's holiday camp. Room dated but clean and well serviced by housekeeping (albeit only 2 sugars left each day!, although of course you could ask for more). Evening meal was not good - bordering on the just-acceptable Breakfast was AWFUL (especially at published price... More

Was this review helpful? Yes
Jackie Clarke, General Manager at Novotel Coventry, responded to this review
October 24, 2011

Dear Reviewer Thank you for taking the time to review your recent stay at Novotel Coventry and bringing to my attention the dissatisfaction that you experienced. Novotel as a brand strives to provide excellent customer service and high standards I would like to take this opportunity to apologies for your disappointment on this occasion please be assured the shortfalls you... More

Basilsingh
London
Contributor
12 reviews
2 helpful votes
“Not Novotel standards”
2 of 5 stars Reviewed October 7, 2011

This hotel looks better from the outside. Car parking is good, Chargeable. Only one Bar staff, on a saturday evening, had to wait for ages for drinks. Check in staff very happy and cheerful. The room was on the 2nd Floor. Had to climb stairs with luggage as the Lift was faulty. The room itself was dreary, probably last decorated... More

Was this review helpful? Yes
Jackie Clarke, General Manager at Novotel Coventry, responded to this review
October 24, 2011

Dear Reviewer Thank you for taking the time to review your recent stay at Novotel Coventry and bringing to my attention the dissatisfaction that you experienced. Novotel as a brand strives to provide excellent customer service and high standards I can only profusely apologise for your disappointment on this occasion. I would like to thank you for highlighting the shortfalls... More

LinsG636
Posted by an Accorhotels.com traveler
Sheffield, United Kingdom
Reviewer
3 reviews
1 helpful vote
“Fine stop off for business”
3 of 5 stars Reviewed September 16, 2011

Good value for money and good location. Seemed short staffed but helpful no the less. Bed comfortable and asked for a quiet room. Had a very good nights sleep. Felt quite basic hotel but good for what I needed. More

Was this review helpful? Yes
Jackie Clarke, General Manager at Novotel Coventry, responded to this review
September 21, 2011

Dear Reviewer Novotel as a brand strives to provide excellent customer service and high standards and direct guest feedback is very much appreciated as this assists us in monitoring the services and standards which we offer to our guests, enabling us to constantly strive to improve and maintain them and where necessary take remedial action through training and maintenance. I... More

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Novotel Coventry Also Known As

  • Coventry Novotel
Address: Wilsons Lane | Longford, M6 Junction 3, Coventry CV6 6HL, England

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Novotel Coventry
Wilsons Lane Longford, M6 Junction 3
Coventry CV6 6HL
England
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