- Coventry Novotel

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This place has been a Novotel for as long as I can recall. I must have driven past it many, many times over the years (I bet it was built, as a Novotel, in the 70's.. early 80's at the latest).. but, despite being an Accor regular over the years, only recently had the opportunity to stay.
The hotel is...
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Dear Reviewer,
We very much appreciate your comments regarding your recent stay at Novotel Coventry. Direct guest feedback is very much appreciated as this assists us in monitoring the services and standards which we offer to our guests, enabling us to constantly strive to improve and maintain them and where necessary take remedial action through training and maintenance.
I will...
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I stayed a few nights over Christmas while visiting family and as a rseult it was very quiet. Im not sure that I was the only person staying but it felt like it! The staff on hand were all very helpful, chatty and eager to please, they made a special fuss of my son who really enjoyed himself. There is...
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Dear Reviewer,
We very much appreciate your comments regarding your stay at Novotel Coventry. It is always a pleasure to receive positive feedback.
I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Once...
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I am so happy with the Novotel in Coventry that I refuse to stay anywhere else. Very comfortable rooms, always impeccably clean, excellent food from a la carte in the restaurant to snacks in the bar, and lovely staff in all areas particularly reception.
It's a very quiet hotel so a good night's sleep is guranteed; and there's a great...
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Dear Valued Guest
Novotel as a brand strives to provide excellent customer service and high standards I would like to personally thank you for providing us with feedback, which is invaluable in our efforts to continually, improve the quality of our services.
It is always a pleasure to welcome you to Novotel Coventry with this in mind I hope the...
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It was nice and quiet on the weekend I stayed and I found the staff very helpful and friendly. My only complaints would be that the price of a continental breakfast is a bit steep, and I had not realized that parking costs extra. Having said that, I would definately stay here again.
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Dear Reviewer,
We very much appreciate your comments regarding your recent stay at Novotel Coventry. Direct guest feedback is very much appreciated as this assists us in monitoring the services and standards which we offer to our guests, enabling us to constantly strive to improve and maintain them and where necessary take remedial action through training and maintenance.
Unfortunately breakfast...
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Only stayed a night for a stop over but everything was good. The reception was friendly, the room was clean and the place was quiet even near the main road. Only thing I would say is that the parking fee may be a little excessive. The car park was not a secure lock up etc, just a normal outdoor car...
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Dear Reviewer
Novotel as a brand strives to provide excellent customer service and high standards I would like to personally thank you for providing us with feedback, which is invaluable in our efforts to continually, improve the quality of our services.
I look forward to welcoming you back in the not too distant future.
Regards
Jackie Clarke
General Manager
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We arrived to check in to the hotel at the same time as two bus tours did.Kelly the team leader, managed to get everybody checked in and she did an excellent job as some of the tour members were not very easily pleased .We had a nice room over looking the lawn area of the hotel site.The resturant food and...
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Dear Reviewer,
We very much appreciate your comments regarding your recent stay at Novotel Coventry. It is always a pleasure to receive positive feedback.
I will have great pleasure in sharing your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...
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3 nights - never again by choice.
Staff were friendly, decor dated (painted artex) which resembled 1950's holiday camp. Room dated but clean and well serviced by housekeeping (albeit only 2 sugars left each day!, although of course you could ask for more).
Evening meal was not good - bordering on the just-acceptable
Breakfast was AWFUL (especially at published price...
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Dear Reviewer
Thank you for taking the time to review your recent stay at Novotel Coventry and bringing to my attention the dissatisfaction that you experienced.
Novotel as a brand strives to provide excellent customer service and high standards I would like to take this opportunity to apologies for your disappointment on this occasion please be assured the shortfalls you...
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This hotel looks better from the outside. Car parking is good, Chargeable. Only one Bar staff, on a saturday evening, had to wait for ages for drinks. Check in staff very happy and cheerful. The room was on the 2nd Floor. Had to climb stairs with luggage as the Lift was faulty. The room itself was dreary, probably last decorated...
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Dear Reviewer
Thank you for taking the time to review your recent stay at Novotel Coventry and bringing to my attention the dissatisfaction that you experienced.
Novotel as a brand strives to provide excellent customer service and high standards I can only profusely apologise for your disappointment on this occasion.
I would like to thank you for highlighting the shortfalls...
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Good value for money and good location. Seemed short staffed but helpful no the less. Bed comfortable and asked for a quiet room. Had a very good nights sleep. Felt quite basic hotel but good for what I needed.
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Dear Reviewer
Novotel as a brand strives to provide excellent customer service and high standards and direct guest feedback is very much appreciated as this assists us in monitoring the services and standards which we offer to our guests, enabling us to constantly strive to improve and maintain them and where necessary take remedial action through training and maintenance.
I...
More