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Highcroft Guesthouse

65 Barras Lane, Coventry CV1 4AQ, England
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1 room 1 adult
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44 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
3 reviews
2 of 5 stars Reviewed 5 days ago NEW

Admittedly I have stayed here before and had a wonderful stay. On the most recent occasion my booking was cancelled without explanation, and I decided to cancel a second reservation with them. This second reservation I made online through their website. I have emailed them four times now and they have yet to acknowledge these emails, and I have called... More 

Helpful?
Thank Rebecca S
London, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago via mobile

During my trip to Coventry i stayed at the Highcroft GuestHouse. Brilliant location 5 mins out from town centre BUT. On arrival it was raining and my coach had got me to coventry quite late. Baring in mind i had already made a reservation for this place. Once i had reached i had my wet jacket on with my hood... More 

Helpful?
Thank annonymousbasterd
Boston, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 17, 2015

I had booked this guest house for a business meeting in Earlsdon through Trip Adviser and had the necessary documents to prove this. However, was greeted at the door, having found it difficult to park the car nearby, by the owner who denied any knowledge of my booking. She was not interested when I said I would retrieve the paperwork... More 

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1 Thank MAUREEN M
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 14, 2015

Three hours before my arrival I phoned ahead to give my host an arrival time the phone was not picked up nor did an answer machine kick it. Upon arrival I was asked to pay before seeing my room this I felt was unusual as this normally happens on departure. My room was on the 2nd floor which I was... More 

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1 Thank Johnbikeclips
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 21, 2015

The host is the most cantankerous and saucy hostess ive ever come across through out my almost 25 yrs years of going on vacation in different countries. You pay for services and your treated like they are doing you a favor. Its a guest house with a policy of changing bedding's and sweeping room once in 4 days and through... More 

Helpful?
1 Thank Segun B
Bury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 16, 2015 via mobile

Myself my grandaughter and friend booked here for two nights while we went to you're horse live.my friend booked it in June. When we arrived she gave her name and said we had booked two rooms for two nights the woman who is an asiain woman who answered the door said no they had cancelled the booking 4 days before.my... More 

Helpful?
1 Thank karen o
London
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed November 11, 2015 via mobile

It's difficult to know how to write a balanced review so here's the facts: On the negative side No en suite No breakfast (told by the owner on arrival) House has a stale smell Bedroom has a smell of bad drains Litter under bed (empty food wrappers:cartons) Full payment for both days demanded before key released Inadequate parking Decor garish... More 

Helpful?
Thank Judith M
Newbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 11, 2015

Do not book with them! I booked through booking.com, a week before my arrival I rang up to confirm my booking and I received a very rude response by the manager who said they did not have my booking and were fully booked. Rang booking.com who agreed that my booking had been complete and they did not know why it... More 

Helpful?
2 Thank Amy H
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed October 15, 2015 via mobile

Visited here a few months ago now but only just getting to reviewing. Walked in on arrival, no reception area but heard voices in kitchen. Went in to be greeted by manager/owner saying "who let you in". Not a warm welcome at all. Shared bathroom with average facilities (at best) and bedroom wasn't much better. Felt as though the wardrobe... More 

Helpful?
1 Thank Daveorourke
Salem, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 2, 2015

Reserved this thru Expedia and paid upfront. Upon arrival after overnight flight from US was told there was no booking for me. Attila the Huns grandmother was adament about no booking. I went to the Days Inn which is next door and they were wonderfully accomodating. Seem to have no clue about customer service. Plus there was a strong smelly... More 

Helpful?
3 Thank britlib2014
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