Booked a a 2 night stay in 2 bedroom 'penthouse apartment' at Colmore Place Birmingham (address 36-37 Cox St Birmingham B3 1AD United Kingdom) for what was meant to be fun birthday celebrations for myself and some friends. 4 star penthouse, what a joke ! First the poorly signposted check in area was difficult to find. Eeventually found it down... more

It was our first time staying in an Apartment usually stay at Hotels in the City Centre. But after staying at Colmore we can not see any reason staying a Hotel. It was a lower rate and you get so much more. When we checked in we were greeted by a receptionist and shown to our apartment. For the same... more

I was looking forward to staying at this hotel for a geat birthday night out, with excellent location for shopping and restaurants. when we arrived at the apartments, we buzzed to be let in by reception but nobody answered...., i tried ringing the apartments reception telephone number........ no answer. After waiting for quite a while (other guests were also now... more

PLEASE FIND BELOW MY LETTER OF COMPLAINT AGAINST COLMORE PLACE, WHICH HAS BEEN INGORED! I HAVE REMOVED THE BOOKING COMPANY DETAILS, AS THEY HAVE BEEN FANTASTIC, AND THIS IS BY NO MEANS A REFLECTION OF THEM. .................................................................................................................... Dear Sir or Madam, I write following a stay at one of your apartments that was booked through an internet company called ‘BLANK’.... more

We booked the Penthouse apartment at Colmore Place based upon the deal on Active Hotels website and the information provided on the hotel website, where the accommodation looked superb - noting like this in reality. On arriving at the apartment we were told to wait outside, after the man we had seen did not return we went into the reception... more

We have stayed at Colmore Place several times. It was ideal to stay in with our 2 sons .They have their own room,can get up early and watch TV without disturbing us and its a short walk into town with good restaurants nearby. It also has free parking which is really unusual.The real issue with the place is the sort... more

Stayed in the Penthouse Suite (Room 15) Very clean and layout was as described on the website. A lovely blacony overlooking St Paul's Square. All rooms were of a good size and decorated to a high standard. Staff were helpful where they could be though they sometimes struggled with their english. The only thing I would complain about was the... more