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All 140 Birmingham hotels

Holiday Inn Express Birmingham - Star City

3.0 of 5 Hotel   |   Cuckoo Road, Heartlands Parkway Nechells, Birmingham B7 5SB, England (Formerly Hampton by Hilton Birmingham Star City)
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Ranked #52 of 140 hotels in Birmingham
A recent review
3 of 5 stars reviewed 3 days ago
oggyoggy Plymouth, United Kingdom
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258 people have reviewed this hotel

Traveler rating
    91
    99
    44
    16
    8
See reviews for
29
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81
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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  • French first
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English first
Plymouth, United Kingdom
Contributor
19 reviews 19 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed for one night for a family occasion, check in was quick and staff very pleasant. The mirror in room could do with a good clean as could the whole hotel, stayed in another express the following night different city and it was really noticeable how poor the star city was in comparison.

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Birmingham
1 review
5 of 5 stars Reviewed 3 days ago NEW

the hotel was very clean, staff very polite and helpful the rooms were comfortable, clean and everything you could need. breakfast was great just ideal with the best mini butter croissants, reading reviews we thought twice about going but will be going again

Review collected in partnership with Galahotels.com

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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Hi had to stay here for 5 days whilst training next door to the hotel. The staff bent over backwards to help me and even moved me to a room on the first floor as I was afraid to use a lift.They are really friendly and approachable. The room is clean and tidy and cleaned everyday. The bed is so... More

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Sheffield, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived very pleasent receptionist , room no air con was warm ! But offered free drinks ! Seamed a bit run down , lift also out of order for a short period , room wasn't up to usual standard pillows tired ! Dirt on walls , the receptionist made it though she was friendly ? Sophie ? , on busy... More

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Oxford, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

I was on a business trip in Birmingham and spent altogether 7 nights in the hotel on 4 seperate occasions. Check in was easy and pleasant, thanks for the helpful staff. I was always given a friendly smile even when checking in after midnight. The rooms are pretty much the same, ironing board, coffee/tea facilities, TV, aircon, and a nice... More

Was this review helpful? Yes 1
Edinburgh
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I feel that the organisation is letting itself down with this hotel and indeed to the staff that work there. The staff appear very open, welcoming and provided us with information. However they are working in conditions that require improvement so that they can provide the best service possible. Our overnight stay consisted of: being informed the air con is... More

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Top Contributor
60 reviews 60 reviews
22 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just had a weekend at this lovely hotel. The receptionist Sophie was so helpful. Room was lovely. Air-conditioning was brilliant especially in this heat. Just a short stroll to Star City with a choice of at least 10 restaurants suitable for all tastes. Breakfast was lovely. We even took the lounge furniture into the garden at the back to enjoy... More

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Halifax, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 16, 2014

Not the best. bit of a rough area on a busy roundabout. badly needs an upgrade. Stayed in a family room the springs on the put up bed were broken. came down for breakfast, finished had to ask at 1045 on a Sunday. staff were pleasant. The star city restaurant area is full off curry houses not selling alcohol. a... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear bernard h, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. however, we’re sorry we fell below your expectation regarding the bed condition. We will address this concern. I assure you the feedback of our hotel will be reviewed... More

Top Contributor
55 reviews 55 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 12, 2014

A great location with taxi fare to the centre of Birmingham costing between £7 to £12 depending on time. The staff are friendly and helpful and the hotel is exceptionally clean. The rooms are modern and well furnished free wifi is included. The breakfast buffet is kept topped up with hot freshly cooked food and although it only contains the... More

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Bedford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 4, 2014

Simply cannot fault this hotel. The receptionist/barmaid was professional and very friendly but didn't know anything about football! I was also very happy the rooms had air conditioning as early July is very warm. Well done holiday inn star city!

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Birmingham - Star City

Address: Cuckoo Road, Heartlands Parkway Nechells, Birmingham B7 5SB, England (Formerly Hampton by Hilton Birmingham Star City)
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Birmingham - Star City 3*
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Also Known As:
Hampton By Hilton Birmingham Star City Hotel Birmingham
Birmingham Blueberry Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#35 Romantic Hotel in Birmingham #46 Business Hotel in Birmingham
Hotel Class
Number of rooms
90

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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