We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 140 Birmingham hotels

Holiday Inn Express Birmingham - Star City

3.0 of 5 Hotel   |   Cuckoo Road, Heartlands Parkway Nechells, Birmingham B7 5SB, England (Formerly Hampton by Hilton Birmingham Star City)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Birmingham - Star City to your Saves list
Holiday Inn Express Birmingham - Star City
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
74%
Ranked #51 of 140 hotels in Birmingham
A recent review
3 of 5 stars reviewed 2 weeks ago
bernard h Halifax, United Kingdom
  • Overview
  • Reviews (251)
  • Similar Hotels
  • Photos (58)
  • Amenities
  • Q&A
  • Room tips (49)
  • Location
  • More
Write a Review

251 people have reviewed this hotel

Traveler rating
    88
    99
    40
    16
    8
See reviews for
27
84
19
80
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
Halifax, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Not the best. bit of a rough area on a busy roundabout. badly needs an upgrade. Stayed in a family room the springs on the put up bed were broken. came down for breakfast, finished had to ask at 1045 on a Sunday. staff were pleasant. The star city restaurant area is full off curry houses not selling alcohol. a... More

Was this review helpful? Yes
Top Contributor
53 reviews 53 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A great location with taxi fare to the centre of Birmingham costing between £7 to £12 depending on time. The staff are friendly and helpful and the hotel is exceptionally clean. The rooms are modern and well furnished free wifi is included. The breakfast buffet is kept topped up with hot freshly cooked food and although it only contains the... More

Was this review helpful? Yes
Bedford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Simply cannot fault this hotel. The receptionist/barmaid was professional and very friendly but didn't know anything about football! I was also very happy the rooms had air conditioning as early July is very warm. Well done holiday inn star city!

Was this review helpful? Yes
Newcastle, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 13, 2014

I stay in this hotel every few months for business and it's always comfortable and clean. The staff are always helpful and friendly and there's ample parking. It's also just across the road from the Star City Leisure Complex, and a short drive from the Fort Retail Park, so there are plenty of facilities right on the doorstep. Of course... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 7, 2014

After having a very bad experience with Holiday Inn express in luton and Hemel Hempstead i was a little anxious that my company had booked me in there. How wrong i was. From check in to departure it was GREAT. helpful staff rooms where clean and very well maintained and the free wifi worked perfectly. The shower was amazing i... More

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 2, 2014

Spent 2 nights here for a family event. The hotel was convenient to the venue. It is walking distance to the Star City mall and casino, so decent restaurants nearby. Taxi to City Center £7. Cons: Rooms all (saw a few since other family/ friends there too) appear to be in need of a refresh. Carpeting was old and stained.... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear Rameo66, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced during your stay with us. As... More

Amesbury, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 18, 2014

The hotel was lovely, polite helpful staff who made you feel genuinely welcome. The room was very spacious compared to others I have stayed in whilst in Birmingham. The complimentary breakfast on my first morning was the only let down of this stay. The choice well.. lets just say that there wasn't really a choice. There was beans and toast... More

Was this review helpful? Yes
Gosport, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 18, 2014

I have stayed in so many IHG hotels around the world that I've lost count and this has to be the worst Holiday Inn so far. The rooms are good enough but despite the air conditioning looking very nice it simply didn't do anything; the bed was OK however the pillows were completely useless being too small (I thought they... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear Roque1, Thank you for your recent stay with us and reviewing our property. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you found our rooms good and beds up to par with your expectations. I am... More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 15, 2014

My stay at this hotel was for 2 nights over a weekend (fri and sat). It was a last minute booking as friends already had a reservation there. When arriving we were greeted by a lovely lady who gave us info about the local restaurants, entertainment venues, room features and breakfast info. The room I eventually settled in was the... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear OrthancSalt, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Bratislava
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 5, 2014

I stayed here for 2 nights. The hotel is located in a not very nice part of Birmingham, but is helped by the presence of Star City (just across the road), there's Nando's, chinese buffet and other restaurants, plus a cinema and bowling. The room itself was bigger than I expected. The bathroom was OK with a big shower with... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Holiday Inn Express Birmingham - Star City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Birmingham with
any amenities

Been to Holiday Inn Express Birmingham - Star City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Birmingham - Star City

Address: Cuckoo Road, Heartlands Parkway Nechells, Birmingham B7 5SB, England (Formerly Hampton by Hilton Birmingham Star City)
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Birmingham - Star City 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Hotels.com, Tingo, Travelocity, TripOnline SA, BookingOdigeoWL, Priceline, Agoda and Venere so you can book your Holiday Inn Express Birmingham - Star City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton By Hilton Birmingham Star City Hotel Birmingham
Birmingham Blueberry Hotel

58 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Room/suite (9)
Viewed
Bathroom (5)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (13)
Viewed
Dining (6)
Viewed
Bathroom (1)
Viewed
Other (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#34 Romantic Hotel in Birmingham #42 Business Hotel in Birmingham
Hotel Class
Number of rooms
90

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer