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All 138 Birmingham hotels

Holiday Inn Express Birmingham - Star City

3.0 of 5 Hotel   |   Cuckoo Road, Heartlands Parkway Nechells, Birmingham B7 5SB, England (Formerly Hampton by Hilton Birmingham Star City)
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Ranked #58 of 138 Hotels in Birmingham
A recent review
4 of 5 stars reviewed 2 days ago
Ricci85 London, United Kingdom
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299 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Compared to other holiday inn's i've stayed in this has been one of the better ones. Air Con / Heating in the room was spot on, comfy, easy to find, free parking and wifi. Checking in / out was straight forward as well. Can't comment to much on staff as only used them to check in / out. Would stay... More 

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Leigh, United Kingdom
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel a few times for 4 days at a time in June & July last year and it was ok but nothing more. Some staff were good and some staff were bad. It depended who you came across. The breakfast is shockingly bad. Rooms are ok but dependant on which one you get and the lift if... More 

Was this review helpful? Yes 1
Milford on Sea, United Kingdom
Top Contributor
129 reviews 129 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Clean hotel close to Star City. Staff were mediocre: last year when I stayed there they were much friendlier and more helpful. Free WIFI, which works well but better in communal areas. I did not eat there so can't comment. Hard to find on postcode search in sat. Nav.

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Cheshire, England
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Just your average HIX. Clean enough and staff nice enough. Room at back was quiet with no noise at all. Free parking a bonus and the wifi work. Close to the motorway and not far from my office so convenient enough for me. Nothing special - just a HIX!!

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IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear eld1969, Thank you for your feedback. We appreciate your complimentary observation on the cleanliness of the property and hotel amenities. We strive to provide a clean and comfortable place for our guest to stay as well as exceptional customer service with all of our guest needs. We are sorry to hear some aspects did not meet your expectations. We... More 

Oradea, Romania
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've been in the Holiday inn, near Star City, Birmingham for almost two weeks, buisness stay. I've stayed in a ground floor room, right next to the parking of the hotel, but the noise from the parking/street didn't bothered me, i couldn't hear it at all. Room good sized, clean, with a good sized bathroom. Shower in bathroom quite large.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear cherryl27, Thank you for staying with us and leaving a review. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of cleanliness, quiet and large rooms, good amenities and location of the hotel. It is truly regrettable that your nice stay was... More 

Huddersfield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed here on one of the coldest nights of the year to find that the heating in my room was not working. After three attempts to contact reception by phone I eventually walked down to reception, strangely to find no one waiting and staff around so not quite sure why they chose not answer the phone from the guests. When... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear Rosie766, Thank you very much for your recent stay with us. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience because of the cold room and... More 

Contributor
13 reviews 13 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for one night on our way to London the room was nice and had a greet bed and shower, the breakfast was good and the free parking was a added bonus, the hotel was easy to find and had had good connections to the motors. I would stay here again when passing through for sure, cheap and cheerful!

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IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear lukeaemmett, Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and location of the hotel. We want to assure you that our hotel... More 

Top Contributor
54 reviews 54 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 18, 2015

I have just stayed my second and final night here as part of a quick getaway weekend city break with my hubby. The hotel is clean and well presented and check in was quick and straight forward. The room (a double) is larger than i expected and also clean with all the facilities you'd need for a short stay. The... More 

Was this review helpful? Yes 3
Top Contributor
51 reviews 51 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 18, 2015

Came here for a citibreak. The proximity to star city is what attracted us. We didn't expect much from this hotel but were pleasantly surprised! The hotel has its own private car park, within 3 mins drive of star city complex! Rooms are spacious, clean and comfortable. The staff at reception were pleasant and helpful at all times. We encountered... More 

Was this review helpful? Yes 1
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed January 11, 2015

Stayed here through work on a weekend the rooms where clean and facilities of a good standard We have an allowance for food so used the bar menu options on it is sparce fried unhealthy meals of which was very poor quality if you do stop here there are plenty of food outlets accross the road on Star City Parking... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear Ian G, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding cleanliness. However, we’re sorry we fell below your expectation regarding food selection. We will look into this concern. I assure you that the feedback of our hotel will be reviewed... More 

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Additional Information about Holiday Inn Express Birmingham - Star City

Address: Cuckoo Road, Heartlands Parkway Nechells, Birmingham B7 5SB, England (Formerly Hampton by Hilton Birmingham Star City)
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Birmingham - Star City 3*
Number of rooms: 90
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Also Known As:
Hampton By Hilton Birmingham Star City Hotel Birmingham
Birmingham Blueberry Hotel
Hotel Style:
#32 Romantic Hotel in Birmingham

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