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Holiday Inn Express Birmingham - Star City

3.0 of 5
Cuckoo Road, Heartlands Parkway Nechells, Birmingham B7 5SB, England (Formerly Hampton by Hilton Birmingham Star City)
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Holiday Inn Express Birmingham - Star City
Ranked #32 of 136 hotels in Birmingham
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178 reviews from our community

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Traveler rating
    66
    69
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Date Rating
Teesside
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 18, 2013 NEW

Stayed here a few times as I struggled to get a reasonable priced hotel in the area. Staff are friendly and helpful. Rooms are ok, but don't expect anything special. TV was small and dated. Bathroom is spacious and has everything you need. Breakfast was good, fair choice, nothing cooked to order, but great if you want to get in... More

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See 2 more reviews by Bikerboy40 for Birmingham
London, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 17, 2013 NEW

I stayed here when it was Hampton by Hilton, apparently bought by holiday inn in oct 12. Same staff, pleasant welcome and they clearly have regular business custom. Clean, decent shower, big room, free wifi, £59, can't grumble really can you ?

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See 2 more reviews by 007Jansari for Birmingham
Arnhem, The Netherlands
Top Contributor
53 reviews 53 reviews
42 hotel reviews
Reviews in 36 cities Reviews in 36 cities
137 helpful votes 137 helpful votes
3 of 5 stars Reviewed May 13, 2013 NEW

Positives: Exceptionally friendly and helpful staff. Rooms decent, free parking, free wifi (that worked very well). Negatives: The food. Menu is very basic, first two things ordered were unavailable, veg curry came, and it was clearly a frozen meal that had been microwaved, as it was piping hot in parts, and still actually frozen in others (for about a tenner... More

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Northwich, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 of 5 stars Reviewed May 7, 2013 via mobile

I stayed here when it was Hampton by Hilton, apparently bought by holiday inn in oct 12. Same staff, pleasant welcome and they clearly have regular business custom. Clean, decent shower, big room, free wifi, £59, can't grumble really can you ?

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Darlington, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 6, 2013

For not a lot extra you can stay in a 'proper' hotel with proper hotel rooms and friendly staff, HIE Star City is well placed when visiting Birmingham, handy for the city centre and not far from major motorways. Star City and The Fort are close by for leisure and shopping needs. All staff EXTREMELY welcoming and helpful. Free secure... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 3, 2013 via mobile

This hotel is exactly what it should be. Nice room, clean shower with good pressure. Within walking distance of Star city. Star city has a movie theatre with many current/new movies, the restaurants range from mcDonalds,subway, and KFC to a tepanakki grill. There is also something called a genting club which appeared to be a casino. Hotel staff were friendly... More

Was this review helpful? Yes 1
Street, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 22, 2013

stayed from fri to mon morn,had tickets for an event at the lg arena,but made a weekend of it. room was large,clean and comfortable.shower was massive,always hot water,bonus of shampoo,conditioner,and shower gel within,handwash and handcream next to wash basin. breakfast was more than adequte.various coffees avaliable from machine,large selection of teas,fruit,yoghurt,toast,croissent,pain au choc,cereals,sausage,beans,scrambled eggs,rolls,fruit juice and only had to ask... More

Was this review helpful? Yes 1
Kidderminster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 21, 2013

The hotel is set near a busy main road so the road noise may be an issue for some. It is however a 2 minute walk to Star City attractions. On the positive side, the reception staff were really helpful (even offering to loan us their own personal phone charger!) Wi-Fi is free for the duration of your stay -... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review
May 16, 2013

Dear Alex C, Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst I am pleased with the good comment, We truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept my apology for the shortcomings you have experienced during your... More

Swanley, Kent
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
3 of 5 stars Reviewed April 15, 2013

If you really need to be near Star City, and if you don't mind the total lack of character and the poor excuse for a breakfast, then this place will do. Rooms: OK, bed: OK, service: could do with a more customer-centric approach, value for money: hmmm - I've paid less for much better (see deVere Village hotels or Bewley's,... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review
May 3, 2013

Dear KJFSwanley, Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst I am pleased with the good comment, We truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept my apology for the shortcomings you have experienced during your stay.... More

Norfolk
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 12, 2013

Stayed at this hotel for one night when it was still Hampton by Hilton. Do not be put off by the location. The room was clean with a large and very comfortable bed and wi-fi in the room. Staff helpful and pleasant. Plenty of free parking and easy access to the motorway. Some chain restaurant nearby. Continental breakfast was included... More

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Additional Information about Holiday Inn Express Birmingham - Star City

Address: Cuckoo Road, Heartlands Parkway Nechells, Birmingham B7 5SB, England (Formerly Hampton by Hilton Birmingham Star City)
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#22 Family Hotels in Birmingham
#28 Business Hotels in Birmingham
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Hampton By Hilton Birmingham Star City Hotel Birmingham
Hampton By Hilton Birmingham Star City Hotel
Birmingham Blueberry Hotel

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Holiday Inn Express Birmingham - Star City
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