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All 137 Birmingham hotels

Holiday Inn Express Birmingham - Star City

3.0 of 5 Hotel   |   Cuckoo Road, Heartlands Parkway Nechells, Birmingham B7 5SB, England (Formerly Hampton by Hilton Birmingham Star City)
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Holiday Inn Express Birmingham - Star City
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75%
Ranked #49 of 137 hotels in Birmingham
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Shaun T Southport, England, United Kingdom
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239 people have reviewed this hotel

Traveler rating
    87
    92
    37
    15
    8
See reviews for
26
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76
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • French first
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English first
Southport, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great quality great price and native on reception is very helpful.rooms where generous in size well heated and we'll lit .Aston villa fc is within a 20 mins walk and Birmingham City centre is a 10 min drive

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

Attitude on the receptionist i would expect more at a vets disgusting put me of the whole stay! Never again and wouldn't recommend!! Breakfast was disgusting however rooms was ok cleaned daily! If receptionist learned customer value whole experience would be better

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West Sussex
Top Contributor
60 reviews 60 reviews
9 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We needed cheap and cheerful accommodation since we were going to a concert. Located a short drive from Birmingham city center it was perfect, clean, efficient and a free breakie to boot. Plenty of parking and friendly staff made it all that we needed. I'd stay again for the same purpose. The only thing worthy of noting is to check... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed here last month over Valentines weekend as we were going to Cadbury world. At check in the lady was very friendly but not very informative, only told us the breakfast times, nothing about the wifi etc. Very good touch that they take the payment straight away and no pre-authorising. The rooms were nice and a lot bigger than I... More

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Stoke on Trent
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Well its been a while since I stayed in a Holiday Inn. This Hotel is one of the best budget hotels I have ever stayed in. Checking in was a breeze, the lady on the front desk, Nadine I think was her name, was really helpful and efficient. Plenty of free secure parking, which is great. We stayed in room... More

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

Hotel is a good location just 10 mins by taxi into Birmingham centre. Hotel staff were very friendly and helpful. Downside was the t.v only seemed to have about 4 channels on and the door was chipped which resulted in me getting a splinter. Room was spacious and clean but we couldn't seem to get the heating working.

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IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear Roberta M, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment regarding our staff. However, we’re sorry we fell below your expectation regarding the television reception. We will look into this concern.... More

Prestatyn, United Kingdom
2 reviews
4 of 5 stars Reviewed March 10, 2014 via mobile

Holiday Inn country wide have to do something about the sausages at breakfast. This is my only complaint about the chain at the moment. This particular hotel is clean, quiet and had a good nights sleep. Plenty other places to eat within walking distance. Definitely be staying here again in the future.

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Newton Aycliffe, United Kingdom
Top Contributor
62 reviews 62 reviews
49 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed March 8, 2014

Unfortunately I booked when Crufts was on and a lot of rooms had dogs in. Was woken both mornings of my stay at 5.30 by dogs barking. Room was clean, bathroom had an overbearing smell of bleach but was very clean too. Food didnt look great, so had a walk to Star City both nights, which is a 10 minute... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear daveannmarie, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that you found our rooms clean and apologize for the inconvenience the sausages may have caused you. It is always hugely motivating when one... More

Telford, United Kingdom
2 reviews
4 of 5 stars Reviewed March 1, 2014

Hotel is very good location for Star City and a 10min drive into the city. Reception is very welcoming. Was surprised with room, very spacious and welcoming. Good nights sleep and excellent shower (Massive). Just a bit disappointing that the shower head did not work correctly, Free breakfast is amazing, for a free addition there is a lot of choice... More

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2014

Excellent accommodation and location. Friendly staff. Good breakfast. Local to Star City for evening meal and drinks. Will stay here regularly for business - Fort Dunlop and City centre are only 10-15 minutes away. Ideal for anyone on business needing value for money and a quality room and service.

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Additional Information about Holiday Inn Express Birmingham - Star City

Also Known As:
Hampton By Hilton Birmingham Star City Hotel
Hampton By Hilton Birmingham Star City Hotel Birmingham
Birmingham Blueberry Hotel
Address: Cuckoo Road, Heartlands Parkway Nechells, Birmingham B7 5SB, England (Formerly Hampton by Hilton Birmingham Star City)
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#26 Family Hotel in Birmingham
#42 Business Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Birmingham - Star City 3*
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