On arrival the atmosphere at the reception desk was luke warm. The rooms appeared to be fantastic on initial viewing, but were'nt that amazing when examined further. They were clean and adequate. Breakfast is in another building, and no one told us this. At checkin, I asked "what time is breakfast", and was told the information was in my room.... more

I booked to stay at the Cavalier Hotel through a web based hotel search web site. Firstly on booking it said that I would pay at the end of the stay as many of these web sites state. When I arrived for a weeks stay while attending a Show at the NEC I was immediately told I would have to... more

I stayed here for one night, booked through my company. I can't argue that the room was very nice, comfortable bed, lovely view to the garden, nice bathroom etc. However, the level of customer service from reception staff was quite poor. I had mistakenly left some papers on the reception desk (and I knew they were there because I had... more

My colleague and I were hard-pressed for accommodations in February (exhibition season in Birmingham with people flooding in from all over the world) and ended up at this tiny famly-owned hotel, down the road from a TGI Friday's. All members of the staff were very friendly and accommodating, and the newly refurbished rooms are very clean, though not that spacious.... more

Petit hotel sur axe principal, dépendance d'un autre hotel situé à côté. Le petit-dejeuner se prend dans l'autre hotel qui... more

Kleines altes Hotel. Hatte leider ein sehr kleines Zimmer (größere Abstellkammer, auch -Room No. 9- genannt). Das -Zimmer- war sauber,... more