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BEST WESTERN Birmingham Metro Maypole Hotel

2.0 of 5
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Maypole Lane, Birmingham B14 5JF, England (Formerly Travelodge)
BEST WESTERN Birmingham Metro Maypole Hotel
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Ranked #43 of 136 Hotels in Birmingham
A recent review
3 of 5 stars reviewed 6 days ago
babledeb leicester
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199 reviews from our community

Traveler rating
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    37
    8
    10
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34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Swansea
1 review
2 of 5 stars Reviewed yesterday NEW

I wouldn't stay at the Birmingham Metro Maypole Hotel again. The family rooms are situated on the outside (roadside) part of the hotel. The traffic was so noisy that we had to keep the window shut, there was no air-conditioning - the room became unbearably hot making it hard to sleep. On the plus side, all staff were very professional... More 

Review collected in partnership with Best Western GB

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leicester
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed for one night over a weekend. The staff are polite and professional. Room was basic but clean and comfortable. Breakfast was also perfectly adequate. This hotel is fine. A couple of issues I found - the walls are very thin so I woke quite early after hearing various mobile phone alarms ( it could have been worse I... More 

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GM-BWMAYPOLE, Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your review after your stay this weekend. I am pleased you found us a good hotel but can only apologise for the inconvenience the road works caused. We were not made aware that access to the hotel from the main road would be cut off and this is something I am addressing with the council, if we... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

staff were very helpful, rooms were clean, great location close to shops and easy access to town.. very reasonably priced ...............................................................................

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GM-BWMAYPOLE, General Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your wonderful review of the hotel. Is great to read we met your expectations and we hope we get to welcome you back again soon. Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Came to Birmingham for a karate tournament and stayed at best western, room was clean and tidy plus added a few chocolates on the bedside table. The staff was very helpful especially the receptionist Duane who was very helpful and polite. We would definitely stay here again.

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GM-BWMAYPOLE, General Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your great review. Its great to see you enjoyed your stay and our new little chocolate touch. I will pass your great comments to Duane, and I know he will be thrilled to learn of this. Thank you again and we look forward to seeing you in the future. Regards Chris Trow General Manger gm@bwmaypole.co.uk More 

Wickford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We went as a group of five stayed one night. The hotel is really nice its clean and has good facilities , there bathroom is also a good size and clean they offer room service. Has good facility of parking behind the hotel, plenty of restaurants near by.

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GM-BWMAYPOLE, Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your great review It’s great to read you and your group had a wonderful stay and found us ideal for what you needed. We hope to see you all again in the future Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

Manchester, United Kingdom
Top Contributor
74 reviews 74 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here a few times recently when on a business trip to the West Midlands. Fine for one night. Rooms clean, average decor/comfort, bathrooms clean but basic. One of the non-smoking rooms had a smell of smoke which was disappointing but the staff were apologetic the next day when this was reported. Tip - request a room at the back... More 

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GM-BWMAYPOLE, Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your review. I am pleased the room met your needs for the night and the room was clean along with the bathroom. We look forward to seeing you again in the future, Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

Cheadle, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stayed in Birmingham unexpectedly on business so arrived without a reservation, and the staff were more than happy to accomodate me. I asked if it would be possible to locate me in a quiet room if possible as I had a lot of work to get on with, and the staff delivered perfectly. On to the room itself,... More 

Was this review helpful? Yes
GM-BWMAYPOLE, General Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for you GREAT review of the hotel. I am pleased your stay was to your liking and I am thrilled to read how well the team did to accommodate and impress. I will ensure this review is passed to them to view. Just so you know after a recent discussion with the owners we will be expanding our... More 

Europe
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed April 16, 2015 via mobile

We recently stayed here for three nights. We choose the hotel as it is reasonably close to Cadbury World. Good plus side to this hotel was the free parking as we hired a car. The hotel was clean, breakfast was included. Staff were helpful.

Was this review helpful? Yes
GM-BWMAYPOLE, General Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your great review. It’s great to read we were perfect for your trip to Cadburys offering free car park for you to travel the short distance. We look forward to seeing you again in the future. Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

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