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BEST WESTERN Birmingham Metro Maypole Hotel

2.0 of 5
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Maypole Lane, Birmingham B14 5JF, England (Formerly Travelodge)
BEST WESTERN Birmingham Metro Maypole Hotel
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Ranked #44 of 137 Hotels in Birmingham
A recent review
5 of 5 stars reviewed 5 days ago
John W North Yorkshire, United Kingdom
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226 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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North Yorkshire, United Kingdom
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

For the price paid this hotel was very good value. The room was comfortable and quite large, and the front desk staff were very helpful. We only stayed for one night but we would definitely stay again if we needed a hotel in Birmingham. There are plenty of restaurants in the area and a big Sainsburys across the street.

Was this review helpful? Yes
GM-BWMAYPOLE, General Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your great 5 star review of the hotel. I am pleased you found us great value and we are glad you will stay again next time you are in Birmingham. We look forward to then. Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

Brussels, Belgium
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for one night on Saturday the 18th with my parents. They had a disabled room which was comfortable and I had a regular double room. The rooms were clean and the staff very helpful. My parents enjoyed the one night stay.

Was this review helpful? Yes
GM-BWMAYPOLE, General Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you very much for your wonderful review of the hotel. I am pleased both you and your parents enjoyed your stay. We look forward to seeing you next time you are in the city. Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

Maroochydore, Australia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we approached the counter, Chris, the attendant, had a smile and could not do enough for us. We then met Jake from house keeping and again he too couldn't do enough for us. The room as prepared with everything in place and was ready for us on our return even after a short absence. The presentation was... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes
GM-BWMAYPOLE, General Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your great review. We are all delighted you enjoyed your stay with us and found us ideally located, safe and friendly. Jake will be thrilled with his recognition and I will ensure he is passed it. Shame you managed to pull the series back to 1-1 but I am sure England will bounce back. We look forward... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned home from a 4 night stay at this hotel. It is a very clean and friendly hotel. Breakfasts had good choices. Rooms cleaned and beds made daily. Only negative would be that the rooms were very hot. Air conditioning would have been beneficial as the fan in the room made no difference. But overall a very... More 

Was this review helpful? Yes 2
GM-BWMAYPOLE, General Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you very much for your wonderful review of the hotel. It is great to see you enjoyed your stay and we are thrilled to learn of this. We look forward to welcoming you back again in the future. Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very comfortable stay. Lovely clean sizeable rooms. Nice that breakfast was included but was very basic, expected a little bit more but can't complain for the price. Great stay, great staff, but also a little further from Birmingham centre than I realised- suppose this isn't the hotels fault though more mine for not checking on booking! About 10 minute bus... More 

Was this review helpful? Yes 1
GM-BWMAYPOLE, General Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your wonderful review of the hotel. I am pleased you enjoyed your stay and found the staff great. We hope the value will bring you back to us even thou 10 minutes from the city in the future. Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

Newton Aycliffe, United Kingdom
Level Contributor
150 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stopped here on business, about 10 minutes drive to Solihull, Functional clean rooms. hotel is above a few shops. Basic meals and breakfast served near reception. Carpark didnt look secure but relieved to say had no issues, defo stop again

Was this review helpful? Yes 1
GM-BWMAYPOLE, General Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your good review of the hotel. I am pleased you enjoyed your stay and will definitely stay again. We look forward to welcoming you then. Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

Isle Of Wight, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One night stay. Excellent location for visiting Birmingham. Excellent service and friendly staff. Good size rooms, nice and clean. 2nd visit. Will use again when visiting Birmingham. Ideal for families.

Was this review helpful? Yes 1
GM-BWMAYPOLE, General Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your fantastic review of the hotel. I am pleased you enjoyed your stay and we look forward to seeing you next July. Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

Norwich, United Kingdom
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is on a busy roundabout and you would not go there for the view. We had a room at the front of the hotel which overlooked the roundabout, but road noise was not an issue. There was plenty of parking at the rear of the hotel as it was far from full. The bus service in Birmingham is... More 

Was this review helpful? Yes 1
GM-BWMAYPOLE, Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your good review of the hotel. I am pleased you enjoyed your stay and the team went out their way to help, we look forward to seeing you again in the future. Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is well located and is very clean and has free wifi. excellent value for money. The hotel was clean and the check in staff as well as the room cleaning staff were very polite and helpful. Free parking at the back of hotel was good.

Was this review helpful? Yes 1
GM-BWMAYPOLE, General Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your wonderful review of the hotel. I am pleased you enjoyed your stay and we look forward to seeing you again in the future. Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

Stockport, United Kingdom
Level Contributor
39 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel provides spacious rooms and a basic breakfast but no evening meals. Once you have found your way in it was very welcoming and the rooms were very good value for a short business stop. It's not easy to find: park behind the Subway outlet and then walk around to the front of the building to a rather obscure... More 

Was this review helpful? Yes 1
GM-BWMAYPOLE, General Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your great review of the hotel. I am pleased you enjoyed your stay and we look forward to welcoming you back again in the near future. Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

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