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BEST WESTERN Birmingham Metro Maypole Hotel

Maypole Lane, Birmingham B14 5JF, England (Formerly Travelodge)
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1 room 1 guest
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BEST WESTERN Birmingham Metro Maypole Hotel
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235 Reviews from our TripAdvisor Community

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Traveler rating
    88
    83
    45
    9
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Thai first
  • Any
English first
  • All months
    (235)
  • Mar-May only
    (51)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (51)
All months
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed here overnight.spotless room.good menu if you want room service.easy access free parking.staff polite and helpful.sainsburys across road.subway downstairs.no complaints at all would recommend.easy access to buses outside the door they run every 4 mins into city centre.beds comfy slept soundly.

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London, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed for 3 nights and found bed a little hard and the room a little dull in decor but other than that it was clean. I had continental breakfast, pastries were hard and yuk and the eggs you boil yourself need about 8 mins to cook as they are kept in the fridge, there is a Subway, KFC and Halfords... More 

Was this review helpful? Yes
GM-BWMAYPOLE, Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your time reviewing the hotel. I am sorry that you did not enjoy your stay fully, the continental breakfast does offer a good variations of options, bacon, beans, two types of eggs and potato rosti along with a good selection of continental items. The car park is shared which is why we are able to offer it... More 

Warrington, Cheshire
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We arrived around 1pm on a Saturday night and found the hotel to be very quiet and peaceful dispute it's town centre location. Although there was no bar there was cold bottled beer to purchase and the staff on reception went out of their way to find us a bottle opener. The room was clear and comfortable and the decoration... More 

Was this review helpful? Yes
GM-BWMAYPOLE, Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for such a great review. I am thrilled to read you enjoyed your stay and the team represented the hotel well. Thank you for your recommendation and we look forward to seeing you back here again in the future. Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

Swansea, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a 2 night family break in Birmingham to visit Cadbury World and Stratford upon Avon. The hotel was perfectly located for our needs. On arrival the we were greeted by a very happy member of staff, who welcomed us and speedily got our room key and took use through the usual check in stuff. Our room was clean and... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes
GM-BWMAYPOLE, General Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your review of the hotel, I am so pleased you enjoyed your stay and the local Cadbury attraction. We look forward to welcoming you back again in the future, Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We wanted somewhere to stay in Maypole close to friends and also Cannon Hill Park, this was ideal for us. Room was clean and had all that we needed. Facilities at hotel were compact but again had all that we needed. Staff were friendly and when i asked for fresh milk and biscuits for my children at bedtime this was... More 

Was this review helpful? Yes
GM-BWMAYPOLE, General Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for taking the time leaving your great review. Its great to read you enjoyed your stay and the team looked after you and more importantly your children when you needed some extra items. I am pleased to see you will return and we look forward to welcoming you back then, Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

Level Contributor
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I stay on 4/8/15, from the first phone call to checking out the staff was excellent, the manger was very good and is a credit to the hotel. Room was as expected, location was brilliant and service was very good. Only draw back was no bacon or sausage for breakfest but you can't have everything for the price I paid,... More 

Was this review helpful? Yes
GM-BWMAYPOLE, Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your great review of the hotel. I am thrilled to learn you found our Cadbury package great value for you and your family and pleased the team and I ensured you had a good stay. There are some exciting times ahead with breakfast and additions to the hot items imminent, so when you visit again we will... More 

Liverpool, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Was very happy with the standard of the accomodation for our short visit to meet with friends in Birmingham. It ticked all the boxes and would definetly stay here again in the future. Well done to the staff and management.

Was this review helpful? Yes
GM-BWMAYPOLE, General Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your wonderful review of the hotel. Its great to read you enjoyed your stay and the team will be thrilled to read this. We look forward to next time. Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

Oxford
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed for a couple of nights while watching cricket at Edgbaston. My initial impression was rather unfavourable, the place seemed a bit like a prison. However, it was cheap, very easy to find, and convenient for the cricket ground. Initially, I was suspicious of the DIY breakfast arrangements but, with a bit of help from the friendly staff, I... More 

Was this review helpful? Yes
GM-BWMAYPOLE, General Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your review of the hotel. I am pleased that once inside the hotel the friendliness of the team helped you enjoy your stay. We hope we get the pleasure of welcoming you back again in the future, Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

North Yorkshire, United Kingdom
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 23, 2015

For the price paid this hotel was very good value. The room was comfortable and quite large, and the front desk staff were very helpful. We only stayed for one night but we would definitely stay again if we needed a hotel in Birmingham. There are plenty of restaurants in the area and a big Sainsburys across the street.

Was this review helpful? Yes
GM-BWMAYPOLE, General Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you for your great 5 star review of the hotel. I am pleased you found us great value and we are glad you will stay again next time you are in Birmingham. We look forward to then. Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

Brussels, Belgium
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 21, 2015

I stayed here for one night on Saturday the 18th with my parents. They had a disabled room which was comfortable and I had a regular double room. The rooms were clean and the staff very helpful. My parents enjoyed the one night stay.

Was this review helpful? Yes
GM-BWMAYPOLE, General Manager at BEST WESTERN Birmingham Metro Maypole Hotel, responded to this review

Thank you very much for your wonderful review of the hotel. I am pleased both you and your parents enjoyed your stay. We look forward to seeing you next time you are in the city. Regards Chris Trow General Manager gm@bwmaypole.co.uk More 

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