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The Spires Serviced Suites

Certificate of Excellence
10 Commercial Street, Birmingham B1 1RH, England
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Best prices for: 1 room 1 guest
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The Spires Serviced Suites
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86 reviews from our community

Traveler rating
    36
    32
    10
    6
    2
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2
15
7
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Nottingham, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago NEW

Having stumbled upon this place a few years back and enjoyed a great stay we returned as a surprise birthday visit to relive the previous experience. Unfortunately during that time the place had become rather tired and in the case of our apartment smelled like an Indian Restaurant. The mattresses on the beds were clearly well used and needing replacement... More 

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Aberdeen, United Kingdom
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Second stay at the Spires for a university reunion. Six of us stayed in two apartments. Plenty of room, great location about a six minute walk from New Street station. Right next door to the Mailbox which is being redeveloped. Across the road and up a small flight of stairs you will find Gas Street Basin, bars, restaurants, a Tesco... More 

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Swansea, United Kingdom
Top Contributor
180 reviews 180 reviews
22 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked here through booking.com for my hen do. Only 4 of us and wanted to be able to all get ready together without having to knock on each other's hotel rooms. On arrival they receptionist said what's the occasion and we explained hen party and she said we don't allow that as these apartments are also residential! She said it... More 

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TheSpiresManagement, Front Office Manager at The Spires Serviced Suites, responded to this review

Good Afternoon, Thank you so much for taking the time to post a review. Firstly, I would like to apologise about all the stress you encountered upon your check in. It is our policy that we do not accept any parties at all and an email confirming this is being sent out prior to guest arrival. It is with regret,... More 

Annalong, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Tidy and regularly serviced apartments with new towels and bed made everyday!. The apartments offered all the usual essentials including kitchen facilties and living space. The building is Very secure with a receptionist on site for assistance during opening hours. The location is right beside the Mailbox shopping and restaurants so you have about a dozen spots to eat and... More 

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TheSpiresManagement, Front Office Manager at The Spires Serviced Suites, responded to this review

Good Afternoon, Thank you for posting a feedback! We are happy to hear that you enjoyed your stay with us and found the facilities to be useful. We are also glad that you found our apartments to be ideally located and within walking distance to all local amenities. As you have noted in your review, some of the mayor attractions... More 

Northampton
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 8, 2015

Stayed last night with 6 friends. Everything you need is within walking distance, Bull Ring, New Street Station, The Mailbox. Kitchen fully equipped, very clean and good reception staff. Not sure if I would like any more than 2 nights as single beds are very narrow, and it was quite noisy in the early hours. Could hear the man talking... More 

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TheSpiresManagement, Front Office Manager at The Spires Serviced Suites, responded to this review

Good Afternoon, Thank you very much for your feedback and we appreciate your perspective. We are glad to hear that our service met your expectations and that you feel that our apartments are good value for money. Furthermore, we are pleased you found our location to be ideal and within walking distance to some of the Birmingham biggest attractions and... More 

Preston, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 15, 2014 via mobile

Great location for shopping, just a 5min walk to main shopping area. Apartment lovely and modern, everything in it you need...much better and more comfortable than a hotel room. TV could have done with being a bit bigger as it was in a big lounge area. Definitely recommend and will stay again if visiting Birmingham.

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TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Good Afternoon, Thank you for your feedback. We are glad to hear that you enjoyed your stay with us and found our location to be very convenient for your needs during your stay. We do hope that you will stay with us again in the future. Kind Regards Hannah Haynes More 

aberystwyth, Wales
1 review
3 of 5 stars Reviewed November 30, 2014

Overall this place was good. Reception staff, especially Hannah, were excellent and knowledgeable and the apartment was spotless. We were upgraded to a larger apartment which was very nice but unfortunately the lack of privacy - no blinds and my bedroom was opposite the BBC studios meant I had to keep the curtains closed even in the daytime. You could... More 

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TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Thank you for your feedback. I am glad that you found the service and housekeeping at The Spires to meet your exceptions. Thank you for your comments on the apartments not having any blinds in the bedroom. At the moment this is the case for all of the apartments but following your feedback I will look into whether we should... More 

1 review
5 of 5 stars Reviewed November 24, 2014

All round very good, staff were very helpful with both booking and checking in and the apartment was lovely. Very very reasonable rate for the size and quality. Also much nearer to the mailbox than I realised as just across the road.

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TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Thank you for your feedback. I am glad to hear that you found the reservation process and stay at The Spires all to be easy and pleasant. The Spires is ideally located in the middle of the city centre of Birmingham which means you are in easy walking distance to a lot of Birmingham attractions, and I am happy that... More 

Sidmouth
Contributor
16 reviews 16 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 17, 2014

Booked two nights for 6 ladies. Had one double, one twin (beds slightly on the narrow side) and then a sofa bed in the lounge but they also supplied a z-bed. I had the sofa bed and was surprised at how comfortable it was. Apartment well equipped. Dishwasher and washing machine tablets provided, tea, coffee, sugar, biscuits, washing up liquid,... More 

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TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Thank you for your review. We are glad that you enjoyed your stay with ourselves at The Spires and found the accommodation and staff to all meet your needs. we do hope that you will choose to stay with us again if you are to return to Birmingham. Kind Regards Hannah Haynes More 

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 26, 2014

I always enjoy a trip away. But, when work involves staying away several times a week, week in week out, it can become wearing. This is not the case when staying at the Spires. The staff, particularly Ewelina, are immensely helpful and hardworking. The apartments are spacious and comfortable. Parking is easy nearby, with a discount on the Mailbox car... More 

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TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

thank you for your feedback. We are glad to hear that you found The Spires apartments to be a comfortable retreat for you while you were working away. We understand that it is hard to have to work away from home on a long term basis and aim for The spires to become a second home to you during these... More 

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