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The Spires Serviced Suites

Certificate of Excellence
10 Commercial Street, Birmingham B1 1RH, England
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1 room 1 guest
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The Spires Serviced Suites
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100 Reviews from our TripAdvisor Community

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Traveler rating
    41
    38
    12
    6
    3
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4
20
7
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (100)
  • Mar-May only
    (25)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (26)
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London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

My extended family and I stayed here (24 people in total) ahead of my wedding. The staff were incredibly accommodative, managed to get us an early check-in free of charge, and even let us leave our suitcases (18 in total!) during the week when we were traveling. Would highly recommend this place to anyone visiting Birmingham that wants more than... More 

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Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Refused room on the first floor facing the road. It was dark. Never done that before. Staff were wonderful and gave us top floor apartment facing the courtyard. So much space and light. Great views. Even had a balcony to enjoy some fresh air. Needs refurbishing, settees comfy-ish. Beds poor. Bathroom good but toilet seat wobbly. Good breakfast supplied. Brilliant... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Well looked after, nicely kept apartments in surprisingly quiet location right next to the Mailbox. Staff can't make you feel anymore welcome, they are brilliant. Spotlessly clean, good value. Highly recommended.

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Vancouver, Canada
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The location and set up of the apartments was terrific. Staff was nice and the place was very well equipped with everything you need for a nice extended stay. Grocery store nearby and plenty of restaurants and very near the canals. The one problem was the carpets, they were truly vile. The one in the apartment was full of stains... More 

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TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Good Afternoon, Thank you for taking the time and posting a review. I am glad to hear you liked our apartments and our service have met your expectations. In regards with the carpet in your apartment, it was professionally cleaned in July. We do, however, realise there are irremovable stains that make it look undesirably and we will look into... More 

York, United Kingdom
Level Contributor
104 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The apartment given to us was fine although a little tired looking. However, there is probably a valid reason for this as whilst staying there, we received a letter through our door advising of a planning application for the building! It was a 2 bedroom apartment, so I suppose this is why it was £160 a night. The beds were... More 

Was this review helpful? Yes 1
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Good Afternoon, Your feedback is greatly appreciated. We take every comment on board and always try to improve our services. We are indeed in a process of decorating the apartments and a number of mattresses have been changed this year and there is more due in the next month. I am glad that despite this you have found the location... More 

A TripAdvisor Member
1 of 5 stars Reviewed 4 weeks ago

Stayed with a friend for a weekend, check in etc all fine, was asked give my card so it could be pre-authorised for any damage or if we lost the key which I was fine with. Checked out on Sunday, again all fine...On monday checked my account and was charged £100 from spires!!!! Called to enquire and they said it... More 

Was this review helpful? Yes 5
Newport, United Kingdom
1 review
4 of 5 stars Reviewed July 17, 2015

The suite was modern and comfortable in the city of Birmingham. It was well situated with good access to the shopping centre, markets and restaurants and the railway stations. I would stay here again.

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TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Good Afternoon, Thank you very much for taking the time to post your feedback. We appreciate your comments and we hope to see you again in the future. Kindest Regards, Ewelina More 

Stirling, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 15, 2015

The apartment was spacious and well equipped. The location was great as well. Very reasonable price too. Not far to canals or the town centre. Great pub (Keg & Grill) round the corner that's worth a visit too. Recommended.

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St Ives, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 15, 2015

Great 3 day stay at the Spires location is excellent with plenty nearby, staff excellent & appartment well appointed & very comfortable.Good value for money.Beds comfortable very secure so felt very safe.Discounted parking nearby nice & easy

Was this review helpful? Yes
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Good Afternoon, Thank you so much for your great feedback. I am very happy to hear you enjoyed your stay and our apartment met your expectations. We are delighted about your kind comments about our staff and we hope to see you again soon. Kindest Regards, Ewelina More 

Manchester, United Kingdom
2 reviews
5 of 5 stars Reviewed May 26, 2015

we stayed for pride, it was a great location 10 minute to the centre. The room were lovely and clean and had lots of room. Staff were really friendly. We even had a package delivered which they kept safe for us. This is our second time of staying here and would 100% stay again next year!

Was this review helpful? Yes
TheSpiresManagement, Front Office Manager at The Spires Serviced Suites, responded to this review

Good Afternoon, Thank you for your great feedback. I am very pleased that you have returned to The Spires and enjoyed your stay again. We look forward to your visit next year. Kindest Regards, Ewelina More 

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