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Ibis Budget Birmingham Centre

2.0 of 5
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1 Great Colmore St, Birmingham B15 2AP, England (Formerly Etap Hotel)
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Ibis Budget Birmingham Centre
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Ranked #63 of 137 Hotels in Birmingham
A recent review
4 of 5 stars reviewed 2 days ago
TheBigW63
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a fantasticly located hotel for Birmingham city centre. Set in the Chinese Quarter, the Bullring shopping centre is minutes away and the Hippodrome Theatre is even closer. It's even possible to walk to Centenary Square, Birmingham library and Gas Street Basin. The hotel is lovely and the breakfast is great. Staff are really friendly and the only downside... More 

Was this review helpful? Yes
Michal K, General Manager at Ibis Budget Birmingham Centre, responded to this review

"Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Michal Kuc General Manager " More 

Shrewsbury, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed for 2 nights the staff on duty at the reception are very professional and helpful and very polite. Room was in good condition nice and clean,well maintained. Security was good as you needed a room key to use the lift from reception. Some noise from other guests but nothing to loud. I would stay here again and i... More 

Was this review helpful? Yes
Michal K, General Manager at Ibis Budget Birmingham Centre, responded to this review

"Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Michal Kuc General Manager " More 

Manchester, New Hampshire
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Arrived here on Friday 24/07/15 for a night out in Birmingham with 10 of my friends to go out on a stag party around Broad Street. Booking in was a breeze and done in minutes. Got to our room and must say they are really small. Think of a box bedroom with a bunk bed and a double bed. The... More 

Was this review helpful? Yes
Michal K, Guest Relations Manager at Ibis Budget Birmingham Centre, responded to this review

Thank you for taking the time to write a review. We would have appreciated you bringing all of this to our attention at the time in order for us to act on it at the time. We do not want any of our staff or security to make our guests feel intimidated, unwelcome or patronised. I apologise on his behalf... More 

leicester
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

What can I say It was cheap , I was spending a few days there before I moved on to London so needed a cheap hotel to get the costs down. The receptionist was actually quite nice , now for the room. I couldn't close the window properly so the noise kept me awake all night from the main road... More 

Was this review helpful? Yes
Michal K, Reservations Manager at Ibis Budget Birmingham Centre, responded to this review

"Thank you for taking the time to write a review about your recent visit. We have a 24 hour reception team that are more than happy to assist you with any issues that you may encounter during your stay. We hope we will be able to welcome you back in the future for a genuine hassle free stay. Kind regards,... More 

Travelers are raving about these Birmingham hotels

Belfast, Northern Ireland, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Walked into room so basic but sat on bed hard as nails lifted up mattress+base is one sheet of wood but made it worst bottom part was broken in half ready 2 fall off went down 2 reception got money back straight away there's budget but this place is a joke

Was this review helpful? Yes 1
Tamworth
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

No Working AC verry basic hard bed and rude staff. Lift dont work and was told by staff that its not worked for years. key card system failed over and over so had to keep comeing down to receptoin to sort

Was this review helpful? Yes 1
Michal K, General Manager at Ibis Budget Birmingham Centre, responded to this review

Thank you for your comments. At ibis Budget Birmingham, we pride ourselves on the high quality of customer service that we provide, which is highlighted in the majority of our reviews/feedback, I am very disappointed that on this occasion, this was not a true reflection of this, please accept my sincere apologies. We hope we can welcome you back in... More 

Blackpool
Level Contributor
106 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location for the city centre, the gay village and china town and about A 10 minute walk to New Street Station. Basic rooms with toilet and shower and comfortable bed etc. Only downside is no kettle etc in room but drinks available from the reception area. Rooms at the back and side would be quieter than at the front... More 

Was this review helpful? Yes
Michal K, General Manager at Ibis Budget Birmingham Centre, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Michal Kuc | General Manager More 

North Yorkshire, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Really great place to stay, budget or not. I have been in much more expensive hotels that could take a lesson from here. The rooms are no frills but spotlessly clean. Very comfy beds and everything you need to spend a quiet, comfortable night. The staff were friendly, courteous and polite. Good selection of drinks and snacks in the bar.... More 

Was this review helpful? Yes
Michal K, General Manager at Ibis Budget Birmingham Centre, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Michal Kuc General Manager More 

Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 1 week ago

Just checked into this hotel, as I needed somewhere for a few hours before I leave to travel to Glasgow airport worst mistake. Come into the car park, can't find the ticket machine then realise it's inside and paying for the parking 1 hour 3 pounds. Lovely receptionist served us, one lift was out of order and waited bit for... More 

Was this review helpful? Yes 1
Michal K, Guest Relations Manager at Ibis Budget Birmingham Centre, responded to this review

I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 0121 622 7575 / h5678-re@accor.com. Kind regards, Rachel Hempenstall More 

Galway, Ireland
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed here last year and was very satisfied for the price great location for city centre breakfast is ok but for the price you really cant argue complaints: room VERY warm especially on top bunk according to the kids but couldnt open window because of noise outside man in bathroom spraying water and smoking and my daughter fell great choc... More 

Was this review helpful? Yes
Michal K, General Manager at Ibis Budget Birmingham Centre, responded to this review

Thank you for taking the time to write a review about your recent visit. I am delighted that you enjoyed your stay and we have noted your comments about the air cooling system, which we are addressing. Please feel free to contact us direct to discuss the other issues you had. Thank you, Kind regards, Michal Kuc | General Manager... More 

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