I thought that the room was dirty, the service was slow and the people were very noisy the only positives were the price and location. more

I stayed at the Etap with 4 friends (All girls) at the beginning of April 2009. We had booked two rooms and requested them to be next to each other (Which they were). Check in was quick enough. As per previous reviews, we were asked for I.D (One for each room, as we were paying cash). We didn’t see this... more

Six of us booked into two rooms for a girls night out around Birmingham. We are age 23-33. The rooms were exactly what you expect for the price - basic, but very clean! The rooms suited us perfectly and I would definately stay there again! The bed was really comfortable. When you get back to the hotel at night you... more

I booked online in the ETAP Hotel in Birmingham a fortnight before I was due to stay for one night on 3rd April 2009. At no point on the booking site did it say there would be a problem if I wished to pay for my room in cash. I turned up after work on 3rd April, only ti be... more

I was a member of a party of 9 ladies booked in 4 rooms for a 2 night stay from Friday 6th February 2009 – Sunday 8th February 2009. I was surprised upon check in to have to pay the full amount for the cost of the stay, as I have never come across this in any other hotel I’ve... more

This was my first visit at the Etap Birmingham and I found it to be very convenient, clean and welcoming with smiling staff. The rooms are clean, comfortable and accessible. The hotel is well located to city centre with restaurants and pubs close by as the hotel does not have restaurant, but have a selection of snacks and drinks served... more

Should of taken all expectations of this hotel chain (accor) and cut them in half when staying at the etap Got a parking space which was a plus side as after about 4pm everyone starts to abandon their cars around the surrounds of the complex, so decided to leave the car there for the weekend and walk round birmingham... Greeted... more

I stayed in the etap birmingham on a saturday, we booked 2rooms and were able to go in them as soon as we checked in (about 12.30pm). For me and 3 friends 20-21 this hotel was great, the room was perfect for our stay (to see britains got talent and a night out) the only thing in the room we... more

I had read some mixed reviews about this hotel so I entered it with a degree of trepidation. The reception staff were pleasant and efficient - no problem at all. The lift to the third floor was speedy and my room (338) was clean - not spotlessly so but clean enough for me. The room looked out over the rear... more