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Etap Hotel Birmingham Centre

1 Great Colmore St, Birmingham B15 2AP, England
Hotel amenities
Ranked #56 of 140 hotels in Birmingham
3.5 of 5 stars 294 Reviews
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294 reviews from our community

What travelers say about this hotel
  • Car park(9)
  • Good value(7)
  • Friendly and helpful(6)
  • Double beds(5)
  • Great location(4)
  • Travel kettle(4)
  • Very clean(4)
  • Toilet roll(4)
  • Rooms were basic(4)
  • Gay village(4)
Traveler rating
    50
    106
    73
    29
    36
Only show reviews for Family (24) | Couples (88) | Business (60)
Date Rating
Spontaniousmom
1 review
2 of 5 stars Reviewed February 9, 2012 NEW

Eyak hotel was by far one if the worst hotel I've stayed at why... We're do I begin, when checking in we were given a triple room instead of double not that would bother me in anyway other than the fact the third bed hangs over the double it's like staying in a school dorm. No carpet no privacy in... More

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Posted by an Accorhotels.com traveler
Birmingham, United Kingdom
5 of 5 stars Reviewed January 30, 2012

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Paul Upton, General Manager at Etap Hotel Birmingham Centre, responded to this review
February 5, 2012

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jbarnabasl
Welwyn Garden City, United Kingdom
Reviewer
4 reviews
3 of 5 stars Reviewed January 29, 2012

I stayed one (Saturday) night at this hotel at the weekend. When I checked in I was advised that, since this was the weekend, there were parties in the hotel. If there were any disturbances I should call reception (on the phone at the end of the corridor or on my mobile - there are no phones in the rooms)... More

Was this review helpful? Yes
Paul Upton, General Manager at Etap Hotel Birmingham Centre, responded to this review
February 5, 2012

Thanks for leaving your thoughts here. Please rest assured that I will take note of your comments and matter will be addressed. I hope we can welcome you back to the Etap Birmingham Centre very soon. Kind regards Paul Upton, General Manager More

daffodill12
Cheltenham, United Kingdom
Reviewer
5 reviews
7 helpful votes
4 of 5 stars Reviewed January 29, 2012

We stayed at the etap to attend a gig at the O2 academy in Birmingham. Couldn't have picked a better located hotel for its location which is pretty much next to the O2 academy. We stayed in a room that had been refurbished and it was modern and clean! We didn't use any of the other facilities in the hotel... More

Was this review helpful? Yes
Paul Upton, General Manager at Etap Hotel Birmingham Centre, responded to this review
February 5, 2012

I am very grateful that you could take time to leave us your thoughts and write a review. I am so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards Paul Upton, General Manager More

Posted by an Accorhotels.com traveler
North Wales
5 of 5 stars Reviewed January 28, 2012

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Was this review helpful? Yes
Paul Upton, General Manager at Etap Hotel Birmingham Centre, responded to this review
February 5, 2012

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Posted by an Accorhotels.com traveler
Gillingham, United Kingdom
4 of 5 stars Reviewed January 27, 2012

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Was this review helpful? Yes
Paul Upton, General Manager at Etap Hotel Birmingham Centre, responded to this review
February 5, 2012

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carole152001
Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews
6 helpful votes
3 of 5 stars Reviewed January 26, 2012

stayed hear for 2 nights december 2010 so this is a rather late review. main positive point is it is slightly better than the easy jet hotel at heathrow in that the rooms are bigger. It does the job for a budget hotel but it is more like a hostel, looking at the other guests it is obvious that they... More

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Paul Upton, General Manager at Etap Hotel Birmingham Centre, responded to this review
January 27, 2012

Many thanks for taking the time to comment. We appreciate all feedback very much. More

penguin000
London, United Kingdom
Contributor
15 reviews
10 helpful votes
1 of 5 stars Reviewed January 22, 2012

The hotel itself is fine however on the night we stayed there was disgraceful behaviour from guests in other rooms onour floor. They made lots noise, playing music and obviously extremely drunk - the term chavs spring to mind. There are no phones on the rooms so there is no way of summining assistance from reception, We used our mobile... More

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Paul Upton, General Manager at Etap Hotel Birmingham Centre, responded to this review
January 25, 2012

I’m so sorry that you were disappointed by your experience saying with us due to the other guests in the hotel. I appreciate the feedback and rest assured that we take all comments very seriously. More

traveldoc65
Cockermouth, United Kingdom
Contributor
20 reviews
47 helpful votes
4 of 5 stars Reviewed January 16, 2012

Third visit to this amazing value budget hotel.Walking distance from New Street station.Speedy and friendly check in.Room spotless .Basic but adequate.No in room beverages but was prepared for this with my own travel kettle .Soap but no other toiletries provided in room.Good power shower with plenty of hot water.Despite city centre location the room was quiet - Had a room... More

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aberford
Posted by an Accorhotels.com traveler
Yorkshire
Reviewer
4 reviews
4 of 5 stars Reviewed January 13, 2012

Hotel is very basic but clean and good service. Woudl like to compliment most of the receptionist as they are very helpful. The breakfast is continental but adequate and not expensive. Location is perfect for Birmingham City Centre and good access to the motorways M5 and M6. More

Was this review helpful? Yes
Paul Upton, General Manager at Etap Hotel Birmingham Centre, responded to this review
January 25, 2012

Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the hotel again very soon. More

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Etap Hotel Birmingham Centre Also Known As

  • Etap Birmingham
  • Etap Hotel Birmingham
Address: 1 Great Colmore St, Birmingham B15 2AP, England

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Etap Hotel Birmingham Centre
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