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Premier Apartments Birmingham

Certificate of Excellence
GreenLeadersBronze level
38 Upper Dean Street | Dean House, Birmingham B5 4SG, England
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Premier Apartments Birmingham
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Ranked #38 of 137 Hotels in Birmingham
Certificate of Excellence
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 5 days ago
Mr_Stage Cirencester
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172 Reviews from our TripAdvisor Community

Traveler rating
    66
    56
    23
    18
    9
See reviews for
11
53
8
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
  • All months
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    (47)
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    (49)
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Cirencester
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

What a difference a year makes. Having stayed here before I was not impressed with the way they have been maintained over the last year. If you want a shower after 08:00 with hot water then this isn't the place for you. There's no reception until 09:00 so no solution to the hot water. My hall way was laid with... More 

Was this review helpful? Yes
premaptsbristol, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. We welcome both positive and negative comments in order for us to continually imrpove our standards. I am glad that you liked the location and the friendly staff. I would like to advise that we have an on going maintenance plan in place and flooring and hot water... More 

Milton Keynes, Bedfordshire
Top Contributor
55 reviews 55 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

About 10 mins walk from new street station (and once you know where you're going easy to find!), and less than 5 mins from a number of quality restaurants (Jamie's Italian, wagamamas etc) and of course the Bullring. Check in delightful and cheery and professional, apartment was 212 over the car park and was worried about Given previous reviews but... More 

Was this review helpful? Yes
premaptsbristol, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am delighted that your stay was enjoyable and that you find our apartments to be in a great location, very clean with friendly and helpful staff. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager More 

Hull, UK
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location, which is really why we chose these apartments, they are in the centre of Birmingham and we had no need to use the car we just walked wherever we wanted to go. The apartment was lovely, very clean with all of the things you need, toaster, kettle etc. there is a spar just below the building, so that's... More 

Was this review helpful? Yes
premaptsbristol, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am delighted that you enjoyed your stay with us and find our apartments to be in an excellent location, very clean with friendly and helpful staff. I am looking forward to welcome you again in the future at Premier Apartments Birmingham. Kind Regards, Flori Carp Cluster General... More 

Poole, England, United Kingdom
2 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just stayed here for the weekend with partner and a friend l; staff could not of been more helpful. Rooms were okay; probably in need of a bit of an upgrade but clean and had everything you need. Only complaint is that the bed was so soft it was uncomfortable but at £70 a night I think it was well... More 

Was this review helpful? Yes
premaptsbristol, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am glad that you found our apartments to be convenient, clean and very central. I will pass your comments to the staff, as they are alwayd extremely helpful. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager More 

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 13, 2015 via mobile

The staff at Premier Apartments cannot be faulted, friendly and helpful - brilliant! The rooms however, were not so impressive for me. I think they would benefit hugely from just small, cheap additions/changes to the rooms to just make the rooms a bit more 'special'. For example, I think removing the bedside table lamps would have improved the room already... More 

Was this review helpful? Yes
premaptsbristol, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review and for your lovely comments about the staff. I would like to advise that we have an on going maintenance plan in place in order for us to continually improve our standards. I am looking forward to welcome you again at Premier Apartments Birmingham in the future. Kind... More 

Leicester, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 11, 2015 via mobile

I often find myself in Birmingham on a multi-day course so normally I just book into a hotel. The problem there is that there isn't always somewhere to eat and even if there is, the cost of feeding yourself can mount up pretty quickly. This time I was staying for a week so decided this would be a most cost-effective... More 

Was this review helpful? Yes
premaptsbristol, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am glad that you find our apartments to be competitively prices, clean, spacious with comfortable beds. Thank you for bringing to our attention the water pressure of the shower and we would like to advise that it is now sorted. We are looking forward to welcome you... More 

Port Harcourt, Nigeria
Contributor
18 reviews 18 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 11, 2015

Spent 8 nights with my family (wife and daughter). The location is the best thing about this apartment as it is central to all attractions especially the Bullring shopping mall. Nothing much had changed after my last stay in December 2012. The beds are quite comfy but the small wheels make them unsteady as they move with a slight push... More 

Was this review helpful? Yes 1
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am glad that you enjoyed your stay in a good location with comfy beds and complimentary broadband. I really hope to welcome you again at Premier Apartments Birmingham in the future. Kind Regards, Flori Carp Cluster General Manager More 

Wolverhampton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 11, 2015

I stayed at Premier Apartments with my partner a couple of weekends ago. We was meant to be going in a group for a friends birthday they decided to cancel. We was going to cancel our reservation also but im glad we didn't. We decided to go on a night out just the 2 of us and this apartment was... More 

Was this review helpful? Yes
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am delighted that you enjoyed your stay with us. I will pass your comments to the staff and I am glad that you find our apartments to have a good location, comfy beds, friendly staff and that you felt safe there. I am looking forward to welcome... More 

Annalong, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 26, 2015

The apartments are located directly behind the bull ring so if your looking for a shopping break without a hotel then this option would be perfect. Great for families and big groups with space for food, chilling with the TV and feels a bit more homely. The apartments were very clean but there was a smokey smell which could of... More 

Was this review helpful? Yes
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am glad that you enjoyed the stay and I am looking forward to have you back soon. I am really sorry about the smoke smell, all our apartments are non smoking, but sometimes guests smoke in the apartment and it is difficult to take the smell out... More 

Birmingham/uk
Contributor
11 reviews 11 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 16, 2015

Booked with Booking.com which was straightforward and the Premier Apartments sent us a confirmation and besides the 10% taken before we arrived we payed in full on the day. We did request a continental breakfast from Booking.com, but for some reason it didn't get through. However, Miriam on the desk at the time sorted it out and delivered our breakfast... More 

Was this review helpful? Yes
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am delighted that you enjoyed your stay with us and I will pass your lovely comments to the staff. I am really lucky to have such dedicated staff. I am looking forward to welcome you again in the future. Kind Regards, Flori Carp Cluster General Manager More 

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