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All 138 Birmingham hotels

Premier Apartments Birmingham

4.0 of 5 Hotel   |   38 Upper Dean Street | Dean House, Birmingham B5 4SG, England
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Premier Apartments Birmingham
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Ranked #36 of 138 Hotels in Birmingham
Certificate of Excellence 2014
GreenLeadersBronze level
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160 reviews from our community

Traveler rating
    63
    51
    19
    18
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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hampshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Central location, with off St parking, friendly staff & clean. We were not expecting the ritz, but we're surprised at sleeping arrangements made for 4 mates, for a lot less £ than 4 rooms in a hotel. There was ability to cook & wash, iron & relax in front of a tv.

Was this review helpful? Yes
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am delighted that you enjoyed your stay with us and find our apartments to be very good value for money. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights in a one bedroom apartment and we could not have been more pleased. A real home from home experience. Lovely and clean with very friendly staff. Will definitely be using again.

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GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am delighted that you enjoyed your stay with us and find the apartments to be lovely and clean and the staff friendly and helpful. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager More 

Derbyshire, United Kingdom
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

One of my Xmas presents was going to Birmingham for a few days of retail therapy! And my boyfriend thought it would be nice to try and book the same place we stayed a few years ago as it was one of the first places we went on a weekend break. We were given a huge apartment with a big... More 

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GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am really sorry that you find the apartment you stayed in smaller than the previous apartment, but I'm afraid that our apartments have different layouts and we cannot guarantee the bigger apartments all the time. I apologise for the maintenance issues in the apartment, we have an... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 9, 2014

I have stayed in many apartments and always followed the pay a deposit scheme. I checked in and paid the deposit, going to the room, the apartment had a weird smell to it,the lounge or bathroom were not clean! Then when my friend arrived to check in and she was late the desk person simply opened the shutter and passed... More 

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GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am really sorry that the procedures about the security deposit and late check out weren't followed up by the receptionists on duty. Thank you for bringing that to my attention and further training will take place. I hope that your experience won't deter you from using our... More 

Cannock, United Kingdom
Top Contributor
57 reviews 57 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 23, 2014 via mobile

Very efficient check-in, staff friendly and helpful. We had a one bedroom apartment which was clean and spacious. Located very central in the City so excellent for shopping and nightlife - a stone's throw from the Arcadian Centre, Chinatown and the Hippodrome. Only real word of warning - if you like to cook in rather than eat out, the pots/pans... More 

Was this review helpful? Yes 1
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am glad that you find the check in efficient and the staff friendly and helpful. I am sorry that the standard equipment from the apartment was not up to your standards, thank you for bringing that to my attention, we are looking to improve that. As you... More 

Chorley, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed November 17, 2014

Stayed here for a few nights, i really liked this apartment. On arrival the lady at the reception was very helpful, gave me a flyer which contained a £5 discount if i used there web page to book in next time, Now a little information on the apartment; Very spacious, bedroom was just spot on, kitchen was very cleaned and... More 

Was this review helpful? Yes
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am delighted that you enjoyed your stay with us and find the reception very helpful and the apartments spacious and clean. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 11, 2014 via mobile

The apartments were okay. On arrival there was a bizarre smell that lingered in the living room and kitchen area(I'm aware this may not apply to everyone), the smell put me off a little bit and made the room slightly unbearable to be in. It's all quite small and compact, it felt like somewhere I did not want to be... More 

Was this review helpful? Yes
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. We welcome both negative and positive comments in order for us to improve our standards. I am really sorry about the smell in your apartment and that you felt that space, quality and cleanliness were not up to your standards. I have passed your comments to the housekeeping... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 9, 2014

Absolutely beautiful, clean and well equipped modern apartments a stones throw from the Bullring shopping centre. The lady on reception when we arrived was so efficient and welcoming we were so impressed. This really felt like a home from home. Would definitely recommend. So much cheaper than city centre hotels and far more comfortable.

Was this review helpful? Yes
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am glad that my staff manage to make the check in efficient and welcoming and that you find our apartments to be beautiful, clean and well equipped. I really do appreciate that you will recommend our apartments and looking forward to welcome you again in the future.... More 

2 reviews
5 of 5 stars Reviewed November 8, 2014

We arrived to a very warm welcome by the very helpful and friendly receptionist. We had a lovely corner apartment which was clean and spacious. The location of the apartments were perfect, right in the middle of everything!! We will definitely be staying here again next time we visit Birmingham!

Was this review helpful? Yes
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am delighted that my team managed to deliver a very good level of customer service and that the apartment you stayed in was clean and spacious. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager More 

London, United Kingdom
Top Contributor
56 reviews 56 reviews
49 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed November 1, 2014

Amazing service - Miriam was so welcoming and the lovely blonde lady too. Everyone here is so lovely and go out of their way to help you. The location is first class and the apartment was lovely. I liked the fact that the apartments were a little warm. The bedroom looks like a hotel room and the lounge room is... More 

Was this review helpful? Yes
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am delighted that you enjoyed your stay with us and find us to be a first class location. I am lucky to have such dedicated staff and I will pass your comments to them. I really appreciate that you will recommend us as a good accommodation provider.... More 

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Additional Information about Premier Apartments Birmingham

Address: 38 Upper Dean Street | Dean House, Birmingham B5 4SG, England
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Premier Apartments Birmingham 4*
Number of rooms: 67
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Also Known As:
Premier Apartments Birmingham Hotel Birmingham
Premier Apartments Hotel Birmingham
Birmingham Premier Apartments Hotel
Hotel Style:
#2 Green Hotel in Birmingham
#12 Luxury Hotel in Birmingham

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