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Premier Apartments Birmingham

Certificate of Excellence
GreenLeadersBronze level
38 Upper Dean Street | Dean House, Birmingham B5 4SG, England
Hotel amenities
Premier Apartments Birmingham
Best prices for: 1 room 1 guest
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Ranked #39 of 137 Hotels in Birmingham
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 2 weeks ago
Ian G Port Harcourt, Nigeria
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166 reviews from our community

Traveler rating
    64
    54
    21
    18
    9
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11
52
8
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Port Harcourt, Nigeria
Contributor
18 reviews 18 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent 8 nights with my family (wife and daughter). The location is the best thing about this apartment as it is central to all attractions especially the Bullring shopping mall. Nothing much had changed after my last stay in December 2012. The beds are quite comfy but the small wheels make them unsteady as they move with a slight push... More 

Was this review helpful? Yes 1
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am glad that you enjoyed your stay in a good location with comfy beds and complimentary broadband. I really hope to welcome you again at Premier Apartments Birmingham in the future. Kind Regards, Flori Carp Cluster General Manager More 

Wolverhampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at Premier Apartments with my partner a couple of weekends ago. We was meant to be going in a group for a friends birthday they decided to cancel. We was going to cancel our reservation also but im glad we didn't. We decided to go on a night out just the 2 of us and this apartment was... More 

Was this review helpful? Yes
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am delighted that you enjoyed your stay with us. I will pass your comments to the staff and I am glad that you find our apartments to have a good location, comfy beds, friendly staff and that you felt safe there. I am looking forward to welcome... More 

Annalong, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The apartments are located directly behind the bull ring so if your looking for a shopping break without a hotel then this option would be perfect. Great for families and big groups with space for food, chilling with the TV and feels a bit more homely. The apartments were very clean but there was a smokey smell which could of... More 

Was this review helpful? Yes
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am glad that you enjoyed the stay and I am looking forward to have you back soon. I am really sorry about the smoke smell, all our apartments are non smoking, but sometimes guests smoke in the apartment and it is difficult to take the smell out... More 

Birmingham/uk
Contributor
11 reviews 11 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 16, 2015

Booked with Booking.com which was straightforward and the Premier Apartments sent us a confirmation and besides the 10% taken before we arrived we payed in full on the day. We did request a continental breakfast from Booking.com, but for some reason it didn't get through. However, Miriam on the desk at the time sorted it out and delivered our breakfast... More 

Was this review helpful? Yes
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am delighted that you enjoyed your stay with us and I will pass your lovely comments to the staff. I am really lucky to have such dedicated staff. I am looking forward to welcome you again in the future. Kind Regards, Flori Carp Cluster General Manager More 

Senior Contributor
26 reviews 26 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 29, 2015

Stayed here with friends in two apartmenta for two nights for a concert in the city. Apartments were clean, modern and extremely spacious. Good price. Excellently situated as a base for going out and about in Birmingham.

Was this review helpful? Yes
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am delighted that you enjoyed your stay with us. I am looking forward to welcome you again in the future at Premier Apartments Birmingham. Kind Regards, Flori Carp Cluster General Manager More 

hampshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2015

Central location, with off St parking, friendly staff & clean. We were not expecting the ritz, but we're surprised at sleeping arrangements made for 4 mates, for a lot less £ than 4 rooms in a hotel. There was ability to cook & wash, iron & relax in front of a tv.

Was this review helpful? Yes
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am delighted that you enjoyed your stay with us and find our apartments to be very good value for money. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2015

We stayed here for 3 nights in a one bedroom apartment and we could not have been more pleased. A real home from home experience. Lovely and clean with very friendly staff. Will definitely be using again.

Was this review helpful? Yes 1
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am delighted that you enjoyed your stay with us and find the apartments to be lovely and clean and the staff friendly and helpful. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager More 

Derbyshire, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed January 1, 2015

One of my Xmas presents was going to Birmingham for a few days of retail therapy! And my boyfriend thought it would be nice to try and book the same place we stayed a few years ago as it was one of the first places we went on a weekend break. We were given a huge apartment with a big... More 

Was this review helpful? Yes
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am really sorry that you find the apartment you stayed in smaller than the previous apartment, but I'm afraid that our apartments have different layouts and we cannot guarantee the bigger apartments all the time. I apologise for the maintenance issues in the apartment, we have an... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 9, 2014 via mobile

I have stayed in many apartments and always followed the pay a deposit scheme. I checked in and paid the deposit, going to the room, the apartment had a weird smell to it,the lounge or bathroom were not clean! Then when my friend arrived to check in and she was late the desk person simply opened the shutter and passed... More 

Was this review helpful? Yes
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am really sorry that the procedures about the security deposit and late check out weren't followed up by the receptionists on duty. Thank you for bringing that to my attention and further training will take place. I hope that your experience won't deter you from using our... More 

Cannock, United Kingdom
Top Contributor
56 reviews 56 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 23, 2014 via mobile

Very efficient check-in, staff friendly and helpful. We had a one bedroom apartment which was clean and spacious. Located very central in the City so excellent for shopping and nightlife - a stone's throw from the Arcadian Centre, Chinatown and the Hippodrome. Only real word of warning - if you like to cook in rather than eat out, the pots/pans... More 

Was this review helpful? Yes 1
GMBirmingham, General Manager at Premier Apartments Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am glad that you find the check in efficient and the staff friendly and helpful. I am sorry that the standard equipment from the apartment was not up to your standards, thank you for bringing that to my attention, we are looking to improve that. As you... More 

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