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Premier Inn Birmingham NEC/Airport

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| Off Bickenhill Parkway, National Exhibition Centre, Birmingham B40 1QA, England
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1 room 1 guest
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Premier Inn Birmingham NEC\/Airport
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1,213 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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  • English first
  • German first
  • Italian first
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English first
  • All months
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    (326)
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West Midlands
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was the second time we've had an extended stay at this Premier Inn and I must say this time was better than ever! We requested a high floor which was confirmed and we were very kindly changed on arrival to a quieter room which proved to be perfect for us. We think this hotel may have undergone a refurb... More 

Review collected in partnership with premierinn.com

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very friendly and helpful staff. Food at breakfast and evening meal was really good. Excellent variety and quality. Bed is so comfortable we didn't want to get up. Convenient to BHX airport for park, sleep, fly package.

Review collected in partnership with premierinn.com

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Lincolnshire, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

Room and room facilities excellent. Staff friendly and helpful The restaurant was another matter, as not enough staff in the kitchen to cope with orders. A table booked for 6.30, and meals ordered then, order had to be changed after an hour waiting because they'd run out of gravy. By the time we left at 9 there was a long... More 

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Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here the night before we flew on holiday. The arrival was nice. Tara on the front was very pleasant and helpful. The machine we normally use to check in wasn't working. Went to our room also nice usual clean spacious premier inn room. All great until dinner... Went to the bar asked for a pint... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The bed was so comfy and the hotel was presented in a very professional setting. The selection for breakfast was very good and couldn't fault ant of the food which was served. Only downside to this hotel was that you have to pay for parking.

Review collected in partnership with premierinn.com

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London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Good staffs, neat and spacious room. Not too far from the airport, my wife and the kids can't Will not stop talking about the room. Their breakfast requires children's menu. I like the room, will recommend

Review collected in partnership with premierinn.com

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Sandown, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Spent one night here while visiting a show at the N E C. The hotel was as usual very good, but the restaurant badly let it down. 21/2 hour wait for our evening meal, other people waiting 3 hrs, when food came the order was the wrong way round, my wife had my steak, and I had hers, the onion... More 

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Service at Premier Inn Birmingham NEC/Airport, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our restaurant fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards. We... More 

Derby, United Kingdom
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have stayed in many Premier Inns around the country and I have to say this is the worst one we have ever stayed in!! We booked to stay the night before flying out on holiday and also the night after we returned. We made the mistake of eating in the restaurant the first night, it started off ok as... More 

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Birmingham NEC/Airport, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. I would like to investigate further and will be in touch shortly. Please be assured that your feedback... More 

Weston super Mare, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently stayed at this hotel whilst visiting the moda show. My partner and i got a fairly good deal it was not hugely expensive. If it had been we would be asking for a refund. Overall the hotel is ok and very convenient for the N E C. The room was not very clean with strange brown hand prints... More 

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The Hague, The Netherlands
1 review
2 of 5 stars Reviewed 2 weeks ago

We had dinner in the restaurant. The service was very bad, long wait for the food. We asked 5 times where the bottle of wine was. In the end they even did not bother to bring the bill (als asked severel times)

Review collected in partnership with premierinn.com

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