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Premier Inn Birmingham Broad Street (Brindley Place) Hotel

Certificate of Excellence
3.0 of 5
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80 Broad Street, Birmingham B15 1AU, England
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Premier Inn Birmingham Broad Street (Brindley Place) Hotel
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531 Reviews from our TripAdvisor Community

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Kidderminster, England, United Kingdom
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

Booked a few rooms on my birthday weekend, staff lied to our face and kicked out my friends cause they arrived late and the room was in my name leaving the rest of the two rooms empty! Complained and they totally lied about this. Total waste of money. To be fair the rooms were clean and modern. Just the staff... More 

Helpful?
Thank CIsip
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Stayed here last night with family. Myself and my daughter shared a room which was pleasant and clean a nice large bed for me and a cosy single bed for her. Sadly I had the worst nights sleep. So as not to disturb my daughter I had to go to the bay room in the dark because the fan in... More 

Helpful?
Thank welshinwolves
norwich
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

This is a score that is relative for premier inn but appropriate because you have to make compromises to try this type of accommodation. For what they are we have usually found them consistent when they come off the pace that is very bad. We had problems with hot water television and the breakfast

Helpful?
Thank nousmangons
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here with my daughter as we were going to a concert. Excellent location for the Arena. All the sights were also within walking distance. The hotel, whilst being in the same area as the bars and pavement cafes was, itself, very Quiet - as its tucked away in a side street. Room and bathroom fab, clean, comfortable beds. Breakfast... More 

Helpful?
Thank Dawnyran
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at brindley place premier inn for 10 nights while my husband was in Queen Elizabeth hospital. They couldn't have been more kind or helpful. As a woman coming back to the hotel on my own at night, I felt they looked out for me and even saved me a parking space which were in short supply due to... More 

Helpful?
Thank Lynda B
Kettering, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Very difficult to find this hotel, no warning on the website when booking to say that there are a lot of roadworks and redevelopment going on, and therefore lots of diversions. Sat Nav was pretty useless on this occasion. Our room was in the usual Premier Inn style, very clean but the carpet was a bit worn. There was black... More 

Helpful?
Thank simon j
Devon, UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent location for city centre and Brindley Place. Quiet location as just off Broad Street tucked in a little culdesac. Work going on in hotel but didn't impact on our stay. Friendly staff. Value for money. VERY comfy bed!

Review collected in partnership with premierinn.com

Helpful?
Thank alibunny
Operations M, Front Office Manager at Premier Inn Birmingham Broad Street (Brindley Place) Hotel, responded to this review

Dear alibunny Thank you for the feedback informing us of your stay with us of how you had a comfortable time and that our staff are friendley as ever. We hope to see you back with us at any time. Many Thanks Sharon Team Member More 

Lichfield
Level Contributor
303 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a fairly typical Premier Inn within a very easy short walk to Broad Street, the NIA, the ICC (including the CBSO Symphony Hall), the Town Hall and the restaurants in Brindley Place. A little further on the shopping areas can be reached on foot within about 15 minutes. We stayed for one night on a Sunday to go... More 

Helpful?
Thank LichfieldBoy
Operations M, Front Office Manager at Premier Inn Birmingham Broad Street (Brindley Place) Hotel, responded to this review

Dear lichfieldboy Thank you for yor feedback regarding your stay with us on Sunday. We are glad that walking distance to your venue was easey but sorry for the car parking, which will be back to normal hopfully by the end of next month. We are please to hear that our beds and pillows are comfortable for you and that... More 

London, United Kingdom
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Travelled on a business trip here as two separate females travelling alone as far as premier inn would know. We had trouble finding this hotel when walking from the station as it was just off broad street rather than ON it! My colleague was given a room on the ground floor at the end of a corridor although premier in.... More 

Helpful?
Thank TabsM24
Operations M, Front Office Manager at Premier Inn Birmingham Broad Street (Brindley Place) Hotel, responded to this review

Dear TabsM24 Thank you for your feedback. We are sorry to hear that you couldn't find us and that you and your colleague was put on the ground floor. If we had known at the time we could of moved both your rooms and made your night at premier inn much better. This will be past onto the relevant department... More 

Sheffield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The beds at premier inns were great but not any more at our recent stay the mattress gave me backache and I hardly slept at all I'm use to memory foam so perhaps its that might not stay again parking w

Review collected in partnership with premierinn.com

Helpful?
Thank Lyn P
Operations M, Front Office Manager at Premier Inn Birmingham Broad Street (Brindley Place) Hotel, responded to this review

Dear LynP We are sorry to hear that our memory foam hypnoss beds was not comfortable for you, these are the new beds for Premier Inn but we will look into this for you. Many Thanks Sharon Team Member More 

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