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Thistle Birmingham City


Thistle Birmingham City
Hotel class 3 of 5
St Chads, Queensway, Birmingham B4 6HY, England
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Traveler Reviews

61% Recommend
3.5 of 5 stars 58 reviews
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By trip type
All (58)
[ Date ] [ Rating ]
Great Hotel
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5 of 5 stars
Pistol01 1 contribution
North Scotland
Apr 10, 2009 | Trip type: Couples

Stayed here recently while visiting friends in Birmingham, very impressed with Hotel from start to finish. Everyone was very friendly, efficent and everywhere was spotless, no reasons to complain at all. Would definatley recommend staying here if visiting the city. more

Management response from
GMthistle, General Manager

Hi Thanks for your recent feed back; all constructive feedback is shared with the team so this is greatly appreciated. Please let us know if you are back in Birmingham visiting friends again and I am sure we can look after you at the right rate. Regards Billy General Manager

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4 of 5 stars
Moonlight75 1 contribution
Moonlight75
Mar 30, 2009 | Trip type: Solo travel

Stayed for just the one night, room was clean, not a massive room but fine as I did not spend much time in there. As meantioned on other reviews, the half price breakfast is still being offered when checking in. I found that on decaf coffee in my room, but they were quick to deliver some normal coffee. Also as... more

Management response from
GMthistle, General Manager

Dear Sir Great feedback! Thanks for you time in reviewing the hotel and some of its services, your comments will be shared with the team. Hope to see you again. Regards Billy General Manager

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4 of 5 stars
sawanderer 1 contribution
London
Mar 19, 2009 | Trip type: Business

A colleague and I stayed in two "standard single" rooms on the fourth floor which were, as mentioned in other reviews, a tad on the small side, but perfectly adequate for a person staying alone in the room. Bed and mattress were really comfortable - which is the main thing in my book! We had rooms at the back which... more

Management response from
GMthistle, General Manager

Hi Many thanks for your feedback following your recent stay with us here at Thistle Birmingham City. My sincere apologies for the shortfalls in service experienced during breakfast and for the problems with the hot water in the evening. All comments posted are shared with the team to ensure we improve the standard and offering. I look forward to welcoming...

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4 of 5 stars
rushmoor 2 contributions
UK
Mar 8, 2009 | Trip type: Friends getaway

A group of 10 of us have just returned from a long weekend in Birmingham staying at the Thistle. The room was clean and nicely decorated, the staff were friendly and helpful, and the breakfast is superb! The hotel is also situated in an excellent location, definately recommended! more

Management response from
GMthistle, General Manager

Hi Thank you for your postive feedback and for your recommendation. I have passed your comments onto the relevant departments. We look forward to seeing you again here at Thistle Birmingham City Regards Billy Hughes General Manager

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2 of 5 stars
rodentgirl 6 contributions
Brighton, United Kingdom
Mar 4, 2009 | Trip type: Business, Solo travel

I stayed one night on my own for business and I would have to say a big 'could do better' on this one. I chose it due to proximity to a meeting venue and I guess the central location explains their prices. The room (4th floor) was very small and smelled of smoke. It also had a charming view of... more

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4 of 5 stars
Bellie06 7 contributions
Gloucestershire, UK
Feb 18, 2009 | Trip type: Friends getaway

Went for a shopping weekend with a friend. Two nights with breakfast and dinner on first night - got a great deal. Location is quite dismal - on the ring road, with only St Chad's standing out in the concrete jungle. Surprisingly, traffic noise was not a problem. Only 10 minute stroll into town. All of the staff were pleasant... more

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4 of 5 stars
antonyk 4 contributions
Toronto
Jan 19, 2009

I booked this hotel on Hotwire and was pleased I did. For the price (about 45 pounds) it was very good value. Front desk staff were very friendly and helpful. Breakfast (extra charge - but discount coupon available during weekdays) was very good. Choice of continental or cooked - or both. Room was a single, so small, but bed was... more

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4 of 5 stars
ALZI 18 contributions
NORTH WALES
Dec 31, 2008 | Trip type: Solo travel

Stayed here for 2 nights @£50/night including full breakfast. It's a 10 to 15 minute walk from New Street Station virtually opposite St Chads Cathedral. Room was very clean although shower a bit tricky to operate and not piping hot. Breakfast very good cooked to order and brought to your table, other items available buffet style. Dining room staff much... more

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5 of 5 stars
nuttychoc 1 contribution
south wales
Oct 14, 2008 | Trip type: Couples

Having stayed at the thistle for one night on oct 4th 08 I am surprised at the previous bad reviews.Especially the one for oct 5th the night after we stayed.Our room was great for the money (£55 through laterooms) no breakfast included.That was £12.95 which I thought better of.However, when we arrived I enquired about it and was offered a... more

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1 of 5 stars
thermostat 1 contribution
dulin
Oct 5, 2008

One of the staff at reception was quite rude, unhelpful and arrogant. He gave us a room where the heating was not working, knowing that it was faulty in the first place. When we complained, he gave us a portable heater. We again complained because it was not getting any warmer. My husband insisted that we were tranferred to a... more

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Thistle Birmingham City Address

St Chads, Queensway, Birmingham B4 6HY, England