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Paragon Hotel

145 Alcester Street, Birmingham B12 0PJ, England
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Paragon Hotel
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655 Reviews from our TripAdvisor Community

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Traveler rating
    17
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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (655)
  • Mar-May only
    (151)
  • Jun-Aug only
    (166)
  • Sep-Nov only
    (186)
  • Dec-Feb only
    (152)
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1 review
1 of 5 stars Reviewed yesterday NEW

Room was dirty, No Hot water - complained three times - told it was fixed. Was not offered an alternative room. Was not keen on having a cold shower! Was offered an upgrade next time I book. - Sorry no thank you .

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Bradford, United Kingdom
Level Contributor
8 reviews
3 of 5 stars Reviewed 2 days ago NEW

The surrounding area is pretty grim, especially the car park which looks like it's straight out of an East End gangster movie (dodgy characters included). Once inside it looked fine, took them a while to book us in though. One person on the desk and they were taking ages. They were polite and friendly though. The room was basic but... More 

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Botley, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Have stayed here on numerous occasions. The building is superb. Needs more investment. Stay for convenience to family member living opposite. Did break my wrist on 7th July, and reported this afterwards, whilst not the fault of the hotel, the interest was low. No bedside lights could well have contributed, was 4.00 a.m.

Review collected in partnership with this hotel

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Huddersfield, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

Reception do not give you information about about were to go for meals( Basic) Three windows in box bedroom curtains hanging of two windows no curtains on the other, damp patches on ceiling, No floor or direction or room nos on corridoors,No information on fire escapes in rooms,Bar area basic, food ok ,staff cluless about wines &spirits,orderd two meals one... More 

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Travelers are raving about these Birmingham hotels

London
1 of 5 stars Reviewed 5 days ago NEW

Nothing good to say don't advise it, changed rooms 3 times, hairs in the bed, no water in the wash basin, wardrobe blocking the tv, spilt paint in the shower tray, broken promises by the manager. ....

Review collected in partnership with this hotel

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G M, General Manager at Paragon Hotel, responded to this review

I am sorry that you were not completely satisfied with your stay or with the services from my colleague. It would be appreciated if you could perhaps send further details of your comments so that I may look into this. More 

STRAFFAN
3 of 5 stars Reviewed 5 days ago NEW

Hotel very impressive exterior. Public spaces very good ,comfortable seating. Spacious public rooms. Needs upgrading to modern standards. Staff very attentive and obliging. Corner double room adequate in layout , needs further upgrading . Bathroom dated and requires attention. Sleep quality very good.

Review collected in partnership with this hotel

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G M, General Manager at Paragon Hotel, responded to this review

Thank you for your review. I am pleased that you enjoyed your stay and I look forward to welcoming you back to the Paragon the next time you visit Birmingham More 

Liverpool, United Kingdom
1 review
3 of 5 stars Reviewed 5 days ago NEW

Staff were Lovely & Friendly and got us everything we asked for. we had a refurbished room it was basic but was only there for a couple of nights it had everything we needed. The windows rattled abit but nothing major, and our light didnt work but it was fine we had enough daylight. It was right by were we... More 

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G M, General Manager at Paragon Hotel, responded to this review

Thank you for your review. I am pleased that you enjoyed your stay and look forward to welcoming you back to the Paragon when you next visit Birmingham, but meanwhile we have noted your comments regards the window and lights for immediate action to rectify any shortcomings in those areas. More 

Huddersfield, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

The hotel was appalling, although the room was kept clean and staff were friendly. The halways and lifts were dirty the carpets were loose and felt like straw. We couldn't get WI-FI unless you sat in reception. On one evening the was strong smell of cannabis coming through the bathroom vents, I did report this. I will not be staying... More 

Was this review helpful? Yes 1
G M, General Manager at Paragon Hotel, responded to this review

I was sorry to read your comments about your stay. Many of our rooms have been refurbished and we are in the process of changing carpets as well. This is a non smoking hotel and I am grateful to you for reporting the smoking incident, and the Police were alerted to this and promptly arrived to investigate. More 

United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

When i choose this hotel, I din't expect much. But it wasn't that bad as some say... I check in into one of the refurbishment room, so floor was dirty(it's no problem I understand that hotel it's under refurbishment project). After many years working in hotel environment first after open my room, I check clean line and all the equipment.... More 

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Wolverhampton
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A very pleasant overnight stay, followed by superb breakfast. The reception was manned by very helpfull and professional staff The single bedroom I could not fault, very clean with the bathroom exactly the same.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
G M, General Manager at Paragon Hotel, responded to this review

Thank you for your review which I was not only pleased to read but also happy to share with all my colleagues. I do hope that we will have the pleasure of welcoming you back to the Paragon on your next visit to Birmingham More 

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