One of the very worst hotels I have stayed in. I booked a "superior" room & was shown to a small shabby room with a lumpy bed. There was loud music late at night which I complained about & was told by reception over the phone that it was nothing to do with the hotel. I went to investigate &... more

The bed so lumpy I had to ask for an extra duvet to put over the bed to mask the springs stabbing you. No Shower either, only a bath. I would also assume it has not had any work done to it since it opened. Otherwise the staff were friendly. I would not recommend this one. more

Didn't enjoy my stay at all, the hotel was not very clean and i found the staff rather abrupt. My bedroom was very untidy and din't feel like it had been cleaned properly. I have stayed in Birmingham a few times on business and although the price was attractive sometimes it is worth paying a bit extra to stay somewhere... more

The Paragon Hotel is an enigma! It's a very strange gothic place where it seems that all the laws of everything in the Universe break down and get spring boarded into oblivion. Put simply there's something not quite right with it. So where to start? Well the exterior of the building is beautiful, it's both enchanting and sinister, imposing but... more

I booked the hotel through a hotel reservations website, which claimed that the hotel was in the centre of everything. I had never been to Birmingham before, so I requested somewhere central to stay. The hotel seemed reasonable priced, but that is where it ended. I got a taxi to the hotel from New Street Station, then I realised that... more

After booking this hotel my partner & I read the feedback on here & were expecting the worst, once we arrived. However, we were really pleasantly surprised & could not believe people had given it so much negative feedback or that the hotel was the same one they were talking about. The staff were extremely friendly & helpful & our... more

Booked this hotel due to its close proximity to New Street Railway Station. Hotel and reception appeared very grand. Although having booked a single room, was allocated a double room. Upon entering the room, there were green curtains stacked on the bed and a box of small room furnishings. Returned to reception to say the room was not ready for... more

not bad at all for the price u pay overall clean hotel and the restaurant food is much better than a 4 star hotel everything on my plate tasted fresh and delicious. more

I thought it was an okay stay.. we went for the fella's xmas do in jan 2008. and it was okay. The food we had for the xmas party was AWFUL.....but the hotel was okay. room was ok, bathroom you couldn't swing a cat in and the breakfast was ok. I think that if it was a night out in... more