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All 140 Birmingham hotels

Crowne Plaza Hotel Birmingham NEC

4.0 of 5 Hotel   |   Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
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74%
Ranked #40 of 140 hotels in Birmingham
A recent review
4 of 5 stars reviewed yesterday
BobbyDurham Durham
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940 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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English first
Durham
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Booked overnight stay and 8 nights parking at this hotel before flying from Birmingham Airport for a flight to Bordeaux for a holiday. We did the same trip last year and enjoyed this hotel so much we decided to repeat the experience. Everything was just as before - super friendly but professional staff throughout the hotel. Room nice although a... More

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Naples, Florida
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the hotel for 2 nights to visit an exhibition at the NEC and found the rooms to be clean and bright and the staff were friendly and helpful. The only thing that let the hotel down was the restaurant, breakfast was very good but tables were left uncleared and dirty for a long time and for dinner... More

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London
Top Contributor
81 reviews 81 reviews
74 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

As I was checking out, the receptionist was keen to know what score I would give out of 10 for my stay. I said 7, which I thought suggested I was fairly happy. Apparently, though, that is unacceptable and he demanded to know why not higher. I said the room was like an oven and no matter how much I... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I went along with my BF to celebrate our anniversary of meeting 100 Days. To be honest, it's a little far from the city centre but very close to the NEC. And the environment here is very elegant and the waiters are quite friendly . Have to mention food in the hotel restaurant is beyond expectation. I hope u can... More

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Milan, Italy
Top Contributor
79 reviews 79 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent location for the NEC (fair) and the airport. In the evening, we directly walked from the airport to it (took the shuttle train and then 10 minuts walk). In the morning (very early) we took a cab (7GBP) to get to the airport. Rooms are fine; in a Crown you can be in Birmigham, in Verona, or wherever you... More

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear EthosPathos, thank you very much for your feedback. I am pleased to hear that overall you enjoyed your time with us and had a good experience. I am sorry that your room was not fully serviced and stocked with the amenities. I hope you will be staying with us again in future. Kind Regards, David More

London, United Kingdom
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 1 week ago

A miserable experience on the whole. A two night stay for a conference began with a late, solo dinner that was surprisingly good. Excellent salad starter, followed by a very well-cooked chicken main course and a pretty decent glass of wine. Friendly service from a customer-focused trainee. However, that was the only good part. The hotel bedrooms apparently have 'air... More

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear LunchingSwede, thank you very much for your time to leave feedback regarding your stay with us. I am very sorry to hear that you had an unpleasant time with us due to the hot bedroom and meeting room. I can fully understand that that it is a very frustrating and annoying experience when you feel comfortable because of the... More

Newcastle upon Tyne, United Kingdom
Top Contributor
178 reviews 178 reviews
82 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for meetings at the NEC - a group of 9 people in total. The hotel was very convenient, just 5 minutes walk away. Apart from a problem with my room when I discovered that the lock on the door had failed so anyone could open the door from the outside, the stay was perfect (the hotel changed... More

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear carolina46, Thank you very much for your review about your recent hotel experience with us. I am sorry that you encountered a few issues during your stay with us but I still hope you enjoyed the rest of your time with us. Kind Regards, David More

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Myself and my husband stayed here for 2 nights for my birthday weekend (11th July 2014) we found the overall experience to be outstanding. The hotel was really clean, fresh and spacious. The staff were polite, friendly and efficiant. We had a great weekend and will definatly return. Thank you CP Birmingham

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear dee110773, Thank you very much for your brilliant feedback. Hope to welcome you back to the hotel soon. Kind regards, David More

Manchester, United Kingdom
Top Contributor
64 reviews 64 reviews
35 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is easy to find near the entrance to the NEC and is convenient for there the LG and the airport. The reception is large and bright and i was treated very well and given an upgrade to a lake view room because of my rewards club status. The front of house were very helpful and friendly. As an... More

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear divepetem9 , Thank you very much for your time to leave feedback regarding your recent stay with us. It is great to hear that you enjoyed your time with us and that you would stay with us again in future. Kind Regards, David More

Aberdeen, United Kingdom
Top Contributor
50 reviews 50 reviews
36 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed 1 night on business in preference to the excellent nearby Holiday Inn what a disappointment ! Noisy building site nearby , food good no upgrade or recognition of platinum status. Very overpriced both room and food Won't hurry back another airport hotel more focused on parking stays than regular business customers

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Trigger131186487, thank you very much for your time to leave a review. I am very sorry that your stay with us was not great and that we did not provide you with the service that you would expect of a Crowne Plaza, especially as a Platinum Member. Your feedback will help us to improve our service and I hope... More

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Additional Information about Crowne Plaza Hotel Birmingham NEC

Address: Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel Birmingham NEC 4*
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Also Known As:
Crowne Plaza Birmingham
Birmingham Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#13 Luxury Hotel in Birmingham #20 Romantic Hotel in Birmingham #26 Business Hotel in Birmingham #27 Family Hotel in Birmingham
Hotel Class
Official Description (provided by the hotel)
Located in the heart of England the Crowne Plaza Birmingham NEC offers a unique contemporary style and simple elegance on the doorstep of the NEC and within close proximity of Birmingham International Airport. Crowne Plaza Birmingham NEC offers a luxurious accommodation featuring air-conditioning, high speed Internet access (subject to an additional charge) and TV with movies on demand. A fashionable bar and Pendigo's Restaurant is also available for all residents and non-residents. With 11 custom-designed meeting and banqueting suites, Crowne Plaza Birmingham NEC has the flexibility to host events of many shapes and sizes. Set in landscaped grounds overlooking Pendigo Lake, Crowne Plaza Birmingham NEC is only 5 minutes walk from the National Exhibition Centre and NEC Arena, 5 minutes drive from Birmingham International Airport and International Train Station, 10 miles from Birmingham City Centre and within easy reach of major UK motorways (M5, M6, M40 and M42).WI-FI Internet Access is available in all meeting rooms, bar and the restaurant. We also have very reasonable Park and Fly packages packages available. ... more   less 
Number of rooms
242

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