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All 138 Birmingham hotels

Crowne Plaza Hotel Birmingham NEC

4.0 of 5 Hotel   |   Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
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Ranked #34 of 138 Hotels in Birmingham
A recent review
4 of 5 stars reviewed today
Stuart M Melton Mowbray, United Kingdom
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1,020 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melton Mowbray, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed today NEW

We stayed overnight after going to a concert at the LG Arena. The hotel is in a great location so you can walk to the Arena in a few minutes, easy to park the car and you don't have to spend ages queuing in a car to leave the Arena after the concert. The staff were welcoming and friendly, the... More

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Manchester, United Kingdom
Contributor
17 reviews 17 reviews
16 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Stayed on business for 3 nights. Room was large with a nice big bed. Nice little touches like the free water and chocolates in the room. Bathroom was large also. Only issue I had was that the tv remote didn't work. Food at lunch and dinner was ok... though I found it a bit repetitive. Broccoli and Carrots served with... More

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Newbury, England, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here in late October 2014. The room was comfortable, nice enough bathroom and a view over the lake. The bar was noisy due to an event at the NEC and the bar prices are ludicrously expensive but then again, you're a captive audience and if you want sensibly priced drinks, you'd have to drive elsewhere which defeats the... More

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north east england
Contributor
19 reviews 19 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked this hotel for its location to the LG arena where we were attending the Andrea Bocelli concert. Check in was smooth and efficient and the room was well appointed with all the things you would expect from a good quality hotel. Tea and cofee making facilities,hair drier, complimentary bottles of water,iron and ironing board and very good quality... More

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Northants
Top Contributor
68 reviews 68 reviews
56 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Crowne Plaza for one night. We were attending a show at the LG Arena. Check in was very easy. Room very comfortable. Plenty of hot water and towels. The hotel is just a 5 minute easy walk to the Arena. It was very quiet in the room. Breakfast was excellent. Plenty of choice. Staff were very... More

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Cambridge
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Although I arrived earlier than stated check-in time, I only had to wait a few minutes to be given a room. Check in was quick and smooth. The room was excellent - of a good size and very clean (including the bathroom). The toiletries and aromatherapy complimentary items are a nice touch. I found the in room dining service to... More

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear keziahjane, Thank you very much for your time to leave feedback about your stay. I am pleased to hear that you fully enjoyed your stay with us and I am looking forward to welcoming back to the hotel soon. Kind Regards, David More

Larne, United Kingdom
Top Contributor
399 reviews 399 reviews
70 hotel reviews
171 helpful votes 171 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A really nice Crowne Plaza with a pretty good breakfast. Close to the NEC and the Airport {though not the closest} the hotel is comfortable and clean and the bedrooms are a decent size. Handy for rail travel to Birmingham and London also.

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear HabLeaf , Thank you very much for your review and I hope you will stay with us again in future. Kind Regards, David More

Poole, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Although the room was neat clean and tidy the window had no handle which made it very airless the first night at the hotel seem to keep the temperature at tropical. The second night the room was cold. I ordered room service which was OK, but not very quick. The first night I ate with colleagues in the restaurant. The... More

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Bluebel1961, Thank you very much for your review. I am sorry to hear that you did not fully enjoy your time with us and that there were a few issues with your room and food. I will be passing the feedback on to the relevant teams so they can make improvements. I hope you will be staying with us... More

2 reviews
5 of 5 stars Reviewed 1 week ago

Not staying at the hotel as I just dropped the better half and her mum at the NEC so they can see Bryan Adams. Needed a bite and decided to have a go at the Crowne. Bar meal which was lovely. The reason for the review is the service. I am a bit of a service snob, being in the... More

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Ricardo S, Thank you very much for your feedback. I am pleased to hear that you enjoyed your bar meal with us and that the service was good. I hope you will be staying with us next time you are in the area. Kind Regards, David More

Surrey
Top Contributor
138 reviews 138 reviews
31 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the hotel while working on an annual event at the NEC, and must confess to approaching the Crowne Plaza with some trepidation after a hideous experience during the past two years. However I must confess to being pleasantly surprised by a much improved experience - the reception staff were courteous and efficient, the room was fresh and obviously... More

Was this review helpful? Yes 1
SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear PRFluffy, Thank you very much for your feedback. I am pleased to hear that we have improved over the last few years and that you enjoyed your stay with us. Thank you as well for your feedback regarding the bar prices. I will be passing it on to our Food and Beverage Manager so he can look into it... More

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Additional Information about Crowne Plaza Hotel Birmingham NEC

Address: Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel Birmingham NEC 4*
Number of rooms: 242
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Also Known As:
Crowne Plaza Birmingham
Birmingham Crowne Plaza

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