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Crowne Plaza Hotel Birmingham NEC

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Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
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1 room 1 guest
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Crowne Plaza Hotel Birmingham NEC
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1,311 Reviews from our TripAdvisor Community

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Traveler rating
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  • 549
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (259)
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Dubai, United Arab Emirates
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

A very nice Crowne Plaza close to the airport and the NEC. New outlet mall next door. Very nice rooms with a good bed, AC is a bit unreliable. Staff are excellent. A fantastic fat boy breakfast. The only thing stopping a five star review is the lack of an executive lounge!

Thank 68Dale68
Bishops Stortford, United Kingdom
Level Contributor
177 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Not my usual hotel when in the area for business, I decided to try somewhere different and to be frank, I felt I had been overcharged for the stay. Hotel and facilities all as you would expect from a large corporate chain, the check in was efficient and quick but the room price was misaligned to the experience. Not overly... More 

Thank Chris C
Level Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Check in fine. Room clean and comfortable for an overnight stay before attending Good Food Show. Bar/lounge staff excellent and menu covered what was required. Breakfast was poor. Healthy options ok. Didn't touch comfort food apart from a boiled egg which had never seen hot water!! It was totally raw. Would be interested to hear if anyone else had that.... More 

Thank GillWYorkshire
Bath, United Kingdom
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Stay overnight for work conference, nice hotel, decent rooms, warm, clean, staff polite and helpful. Food was good in restaurant/bar as was breakfast. However check in took ages - not enough staff on front desks and check out was equally slow, queues and not enough staff. A minor hassle in the grand scheme. I would stay again.

Thank East0n
Hull. E.Yorkshire
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for on night before a conference at the NEC, a lovely clean modern hotel. The room was very plush with lots of creature comforts. Excellent breakfast with lots of choice including healthy options. Will use again.

Thank SuMerry
Grimsby, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located next to the NEC... we found the room a good size and well appointed however we did find the bed very uncomfortable. ..we did mention it when checking out and were told we should have called down to reception and they could have changed ir!

Thank phillipa s
Portsmouth, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

The service was excellent, staff very attentive in restaurant. A special mention for Mark in Reception - my husband (who is disabled) waited in Reception as I wanted to make a quick trip to the shops. Mark made sure that he had tea, biscuits and a paper to look at and nothing was too much trouble. Mark was amazing, Thank... More 

Thank Pauline M
Milton Keynes, United Kingdom
Level Contributor
123 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Quiet Hotel close to the NEC providing a sanctuary in Birmingham. Plenty of Parking spaces at the Hotel (£10 charge) a short walk away from the entrance and Reception where we were swiftly checked in. Our Dinner, Bed and Breakfast rate allowed us a three course choice from the daily menu or £20 allowance from the ‘A La Carte’ options.... More 

Thank Andy G
Middlesbrough, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Crowne Plaza for one night for visit to NEC. Hotel is ideally place for the NEC. Check In was quick, efficient and friendly. Room was clean and about standard for this type of hotel, the queen sized bed was comfortable and has a good nights sleep. We had a meal in the bar which was OK but... More 

Thank Ian W
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Crowne Plaza Hotel Birmingham NEC Rating 1 out of 5 Stayed there as part of a meeting. Here is a summary of my stay which was disappointing to say the least: 1. Terrible service - the room service hand you the food tray at the door and don't bother holding the door open! They also messed up my order and... More 

3 Thank citychiclifestyle
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear citychiclifestyle, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the In-room dining service. I would like to apologize for any inconvenience these issues may have caused you during your stay. Rest assured, your comments will be shared with our... More 

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