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Crowne Plaza Hotel Birmingham NEC

4.0 of 5 Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
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Crowne Plaza Hotel Birmingham NEC
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Crowne Plaza Hotel Birmingham NEC
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1,070 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin, Ireland
Contributor
13 reviews 13 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here 3 times for an annual trade show in the NEC. Not cheap but as it's within the NEC campus it's ideal if you have business there. A short walk to the NEC & train station to Birmingham city centre. Clean modern hotel with friendly staff and excellent rooms

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Norfolk, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Only stayed one night in January. The whole experience was outstanding and I couldn't fault the hotel at all. Room was clean, bed was wonderful, breakfast was amazing and the staff at reception were extremely helpful. A wonderful hotel 10 out of 10.

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Stevenage, United Kingdom
Top Contributor
58 reviews 58 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here on business for 1 night in Jan. Good stay and as usual check in was fast, room was clean and fresh and staff were helpful. The bed was a little lumpy but next time in Birmingham I will stay here again as good value for money

Was this review helpful? Yes 1
anglesey
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

From check-in to check-out I can't fault this hotel. Check-in was smooth and efficient with a complimentary upgrade to a 'quiet room' overlooking the lake which was excellent. King size bed and sofa with complimentary water and biscuits. The room was in good order, clean and well maintained with fantastic view of the lake. My husband and I were attending... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We stay at the Crowne Plaza at least 3 times a year on business , reception staff and dining room staff are very attentive and rapidly deal with any requests . Last December hotel was extremely busy due to concerts and Clothes Show Live at the NEC. Amazing that the breakfast buffet, not only had the usual excellent choice of... More 

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SteelDavid, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear SWBB77, Thank you very much for you time to leave a review. I am pleased to hear that you are a regular guest in our hotel and always enjoy your time with us. I will be passing you feedback to the restaurant as well as to the reception team. I am looking forward to welcoming you back to the... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Just been into the grill restaurant and asked for a table. They have about 10 to 15 percent of the tables full. I asked for a table for three, but was told I would have to wait at least an hour as a table of fifteen were due soon (but not there yet) I am here for work as I... More 

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SteelDavid, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear TandMoutAndAbout, Thank you very much for your feedback about the restaurant. I am very sorry to hear that the restaurant was not able to offer you a table at your preferred time. I fully understand that it is a very frustrating experience when you enter the restaurant and see that it is not full and are being turned away... More 

North Shields, United Kingdom
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here the night before going to the nec fot a car show, hotel is very clean and smart, service is first class and always met with a smile, all staff very polite and helpful, good food and service.

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SteelDavid, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear PeteRRHH, Thank you very much for your feedback. Hope to see you again soon. Kind Regards, David More 

East Midlands
Top Contributor
52 reviews 52 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had a family suite here and the room is quite spacious with 2 full double beds along with a sitting area with chairs and table etc. Its a typically chain hotel, clean and well kept. The breakfast is a typical buffet style with both cold and cooked offerings. Watch that they charge you an extra £10 for parking at the... More 

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SteelDavid, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear FoodieFredm, Thank you very much for your review. I am pleased to hear that you had a good time with us and that you prefer us over the Hilton. I hope you will be staying with us again in future. Kind Regards, David More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great experience staying here. Friendly polite and professional staff who made you feel at home. Excellent food and spotlessly clean, roomy, comfortable bedroom. The taxi company the hotel use A2B radio cars also gave an excellent friendly service, like having your own chauffeur. Well done all, highly recommend staying here.

Was this review helpful? Yes 2
SteelDavid, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Ruth M, Thank you very much for your positive feedback. I am pleased to hear that you fully enjoyed your time with us and I am looking forward to welcoming you back to the hotel soon. Kind Regards, David More 

Santa Barbara, California
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good value, spacious rooms and conveniently close to airport. Food in restaurant was expensive and mediocre. I guess it is the "captive audience" syndrome, as there did not appear to be alternative restaurants close by.

Was this review helpful? Yes
SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear debcraigpark, Thank you very much for your review. I hope you will be staying with us again in the near future. Kind Regards, David More 

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Additional Information about Crowne Plaza Hotel Birmingham NEC

Address: Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel Birmingham NEC 4*
Number of rooms: 242
Reservation Options:
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Also Known As:
Crowne Plaza Birmingham
Birmingham Crowne Plaza
Hotel Style:
#11 Luxury Hotel in Birmingham
#20 Romantic Hotel in Birmingham
#20 Business Hotel in Birmingham
#33 Family Hotel in Birmingham

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