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All 140 Birmingham hotels

Crowne Plaza Hotel Birmingham NEC

4.0 of 5 Hotel   |   Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
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Ranked #42 of 140 hotels in Birmingham
A recent review
5 of 5 stars reviewed 2 days ago
paulkay62 Swansea, United Kingdom
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949 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
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English first
Swansea, United Kingdom
Top Contributor
52 reviews 52 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Like most people booked this for one night before flying out next day. Checked in no problem with very friendly staff who helped in any way they could with our early flight the next morning. A nice touch was the complimentary drinks at the bar for us both. The room was spacious and spotlessly clean. The other good thing about... More

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Norwich, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for 1 night with 15 days parking. Booked through holiday extras and was not disappointed for ease. We pre booked a 3 course meal in their classy restaurant for £15 each and was not expecting too much, however I would if gladly paid £25 for it. Room was really clean and spacious so no problems there. Reception staff... More

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Neath, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here the night before our holiday in August, staff very helpful and friendly, rooms nice and clean and comfortable, even sleep remedies left on the bed! Taxi arranged for us to and from the airport included in the price - only down side is they don't include a breakfast In their package! Would definitely stay here if flying from... More

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Leics
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here the night before we flew away on holiday. I think this is one of the best hotels to stay at. We arrived at about 3pm was checked in straightaway non alcoholic drinks were on the side for you to have. Our room was clean and nicely presented. The food down in the restaurant was superb. What I... More

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Leamington
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Very disappointing. As a platinum member I stay in a lot of IHG hotels and I have to say that without exception this is the worst. Check in chaotic, internal phone lines down, slow service in restaurant poor with starter taking 45 minutes to arrive and a number of dishes not available as not in stock, till system not printing... More

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UK
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay here every year when visiting the NEC. The service is excellent, the staff friendly and helpful, the rooms clean and comfortable and the food expensive but good. The only thing I would suggest needs improvement is the consistency. Breakfast was much better on one of our 3 days. There was lovely bread, warm croissants, a juicer and better... More

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Northamptonshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I find this hotel central as I am a National Sales Manager and use it because of the fantastic attention and service my team and myself always get from Philippa in the hotels coffee lounge. This lady brings customer service to a new level and is very attentive to us all when we visit. The hotels lounge's coffee and food... More

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guildford, surrey
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a great hotel. Stayed whilst visiting NEC. Staff were brilliant they were very helpful. Food was great, we used the buffet facility, with plenty of choices both for breakfast and dinner. Very comfortable rooms.

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear christina w, Thank you very much for your email. I am very pleased to hear that you enjoyed your stay with us and that you found our staff helpful. I hope you will be staying with us again in future. Kind Regards, David More

Derbyshire
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 1 night when we were seeing Mcbusted at the LG arena.The hotel is perfectly located for this and the NEC as it's all within the same grounds and we were in our pj's within minutes of the concert ending- so nice not to have to queue for ages to get out of the car park and... More

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear cheraus, Thank you very much for your review. It is brilliant to year that you fully enjoyed your stay with us and I am looking forward to welcoming you to the hotel again soon. Kind Regards, David More

Durham
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked overnight stay and 8 nights parking at this hotel before flying from Birmingham Airport for a flight to Bordeaux for a holiday. We did the same trip last year and enjoyed this hotel so much we decided to repeat the experience. Everything was just as before - super friendly but professional staff throughout the hotel. Room nice although a... More

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear BobbyDurham, thank you for your review. I am very pleased that you enjoyed your time with us and that you had a relaxing start to your holiday. I hope you will be doing the same again next time you fly from Birmingham and I am looking forward to welcoming you back to the hotel. Kind Regards, David More

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Additional Information about Crowne Plaza Hotel Birmingham NEC

Address: Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel Birmingham NEC 4*
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Also Known As:
Crowne Plaza Birmingham
Birmingham Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#14 Luxury Hotel in Birmingham #22 Romantic Hotel in Birmingham #27 Business Hotel in Birmingham #29 Family Hotel in Birmingham
Hotel Class
Official Description (provided by the hotel)
Located in the heart of England the Crowne Plaza Birmingham NEC offers a unique contemporary style and simple elegance on the doorstep of the NEC and within close proximity of Birmingham International Airport. Crowne Plaza Birmingham NEC offers a luxurious accommodation featuring air-conditioning, high speed Internet access (subject to an additional charge) and TV with movies on demand. A fashionable bar and Pendigo's Restaurant is also available for all residents and non-residents. With 11 custom-designed meeting and banqueting suites, Crowne Plaza Birmingham NEC has the flexibility to host events of many shapes and sizes. Set in landscaped grounds overlooking Pendigo Lake, Crowne Plaza Birmingham NEC is only 5 minutes walk from the National Exhibition Centre and NEC Arena, 5 minutes drive from Birmingham International Airport and International Train Station, 10 miles from Birmingham City Centre and within easy reach of major UK motorways (M5, M6, M40 and M42).WI-FI Internet Access is available in all meeting rooms, bar and the restaurant. We also have very reasonable Park and Fly packages packages available. ... more   less 
Number of rooms
242

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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