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All 140 Birmingham hotels

Crowne Plaza Hotel Birmingham NEC

4.0 of 5 Hotel   |   Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
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Ranked #37 of 140 Hotels in Birmingham
A recent review
4 of 5 stars reviewed yesterday
Leintwardine Herefordshire
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965 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Herefordshire
Top Contributor
156 reviews 156 reviews
32 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed yesterday NEW

Didn't stay at this hotel, just came in for some food before attending a concert at the LG Arena. Staff were very friendly and managed to find us a table in a packed bar area. We only had time for Fish & Chips and drinks the fish was just right not too much batter, the chips nice and crispy on... More

Was this review helpful? Yes 1
Derbyshire
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A quality hotel , rooms neat clean and tidy . Opted for a breakfast deal , food quality good and plenty of staff on hand to assist . Overall all of the staff were polite welcoming and helpful . 5 minutes walk to LG Arena and NEC , Would recommend for overnight stay when attending concerts providing the price deal... More

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Wokingham
Top Contributor
70 reviews 70 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Above and beyond from the guy in charge of conferences. Nothing was too much trouble and they went out of their wY to make sure it was all perfect. Courteous bar staff, good restaurant food. Best hotel on NEC by far. Rooms also very good. Highly recommended for events.

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Norfolk
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

A very pleasant hotel close to the airport and NEC. Open and airy foyer. Rooms arent enormous but they are more than adequate and the beds are big and very comfy. The one bug bear was the eco friendly lighting which meant I could hardly read paperwork in my room. Staff were friendly but quite a few had less than... More

Was this review helpful? Yes 1
London, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel checked all my boxes for a Crowne Plaza. Excellent in many ways and one I would be staying in again in the near future. Welcome - nice Asian guy in the front desk who knew how to treat guests well. Just what someone needs when they have just traveled from the otherside of the world! Room - Great!... More

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Globetrotteruk77, Thank you very much for your time to leave a review regarding your stay. I am very pleased to hear that you had a great time with us and it is great to year that you will be coming back to stay with us. Kind Regards, David More

Belfast, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Crowne Plaza is immaculate through out the entire hotel. There were several nice touches, little individual chocolates left by your Tea Cup / Coffee cup. Good assortment of coffee/drinking chocolate/tea biscuits in your room. Excellent choice of toiletries in the bathroom. Everywhere was clean and tidy and well presented. The bed was very comfortable as were the pillows. Quiet... More

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Greg P, Thank you very much for your time to leave feedback about your stay with us. I am very pleased to hear that you had a a good stay with us and that you fully enjoyed your time with us. I will pass the feedback about the food to our restaurant and kitchen team so that they can... More

Manchester, United Kingdom
Top Contributor
196 reviews 196 reviews
41 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a great location as you don't have traffic to contend with in the morning and evening. Breakfast is good - and the rooms are what you'd expect at a Crowne Plaza. Overall good hotel and in my opinion - way better than other hotels on site. Would stay again.

Was this review helpful? Yes 1
SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear MartinBOX78, Thank you very much for your feedback about your stay and I hope to welcome you back to the hotel soon. Kind Regards, David More

Dudley, United Kingdom
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel on the 15th August for one night prior to an early morning flight. Due to a change of circumstances I rang the hotel a few days before our stay and requested car parking for 15 days. The guy on the phone (Raj) was a really nice guy, he offered me an excellent rate which was... More

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear chill6834, Thank you very much for your time to leave a review about your recent stay. I am pleased that overall you enjoyed your time with us and that our staff was welcoming and helpful. I am very sorry that you did not have the best breakfast experience with us as due to it not being a breakfast buffet.... More

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The Crowne Plaza is a good hotel to stay at if your in Birmingham. The quality of the room is nice and the night sleep is very good big queen size beds in most of the rooms and the view of the city is nice. The location of the hotel is really good and really easy to get into the... More

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Azza K, Thank you very much for your feedback. I am pleased to hear that you had a good time with us and I hope you will stay with us again in future. Kind regards, David More

Brighton, United Kingdom
Top Contributor
58 reviews 58 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My partner and I stayed here at the Crowne Plaza as a stop off en route from Brighton to Lancaster at the end of August. Prior to arrival I'd emailed the hotel to clarify something about my priority club account and my booking, and never received a response, which was disappointing. We arrived about 21.40, and were very hungry, so... More

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear David W, Thank you very much for your feedback regarding your recent stay with us. I am very sorry to hear that you were disappointed with your stay and will not be returning to us. I really appreciate your feedback and it will help us to improve the atmosphere in the restaurant and bar for future guests. Kind Regards,... More

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Additional Information about Crowne Plaza Hotel Birmingham NEC

Address: Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Birmingham NEC 4*
Number of rooms: 242
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Also Known As:
Crowne Plaza Birmingham
Birmingham Crowne Plaza

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