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All 140 Birmingham hotels

Crowne Plaza Hotel Birmingham NEC

4.0 of 5 Hotel   |   Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
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Ranked #38 of 140 Hotels in Birmingham
A recent review
5 of 5 stars reviewed 3 days ago
Greg P Belfast, United Kingdom
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960 reviews from our community

Traveler rating
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    168
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Belfast, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Crowne Plaza is immaculate through out the entire hotel. There were several nice touches, little individual chocolates left by your Tea Cup / Coffee cup. Good assortment of coffee/drinking chocolate/tea biscuits in your room. Excellent choice of toiletries in the bathroom. Everywhere was clean and tidy and well presented. The bed was very comfortable as were the pillows. Quiet... More

Was this review helpful? Yes
SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Greg P, Thank you very much for your time to leave feedback about your stay with us. I am very pleased to hear that you had a a good stay with us and that you fully enjoyed your time with us. I will pass the feedback about the food to our restaurant and kitchen team so that they can... More

Top Contributor
191 reviews 191 reviews
39 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a great location as you don't have traffic to contend with in the morning and evening. Breakfast is good - and the rooms are what you'd expect at a Crowne Plaza. Overall good hotel and in my opinion - way better than other hotels on site. Would stay again.

Was this review helpful? Yes 1
SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear MartinBOX78, Thank you very much for your feedback about your stay and I hope to welcome you back to the hotel soon. Kind Regards, David More

Dudley, United Kingdom
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel on the 15th August for one night prior to an early morning flight. Due to a change of circumstances I rang the hotel a few days before our stay and requested car parking for 15 days. The guy on the phone (Raj) was a really nice guy, he offered me an excellent rate which was... More

Was this review helpful? Yes
SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear chill6834, Thank you very much for your time to leave a review about your recent stay. I am pleased that overall you enjoyed your time with us and that our staff was welcoming and helpful. I am very sorry that you did not have the best breakfast experience with us as due to it not being a breakfast buffet.... More

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The Crowne Plaza is a good hotel to stay at if your in Birmingham. The quality of the room is nice and the night sleep is very good big queen size beds in most of the rooms and the view of the city is nice. The location of the hotel is really good and really easy to get into the... More

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Azza K, Thank you very much for your feedback. I am pleased to hear that you had a good time with us and I hope you will stay with us again in future. Kind regards, David More

Brighton, United Kingdom
Top Contributor
55 reviews 55 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My partner and I stayed here at the Crowne Plaza as a stop off en route from Brighton to Lancaster at the end of August. Prior to arrival I'd emailed the hotel to clarify something about my priority club account and my booking, and never received a response, which was disappointing. We arrived about 21.40, and were very hungry, so... More

Was this review helpful? Yes
SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear David W, Thank you very much for your feedback regarding your recent stay with us. I am very sorry to hear that you were disappointed with your stay and will not be returning to us. I really appreciate your feedback and it will help us to improve the atmosphere in the restaurant and bar for future guests. Kind Regards,... More

Welwyn, United Kingdom
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You expect a certain level of quality with Crowne Plaza and the NEC hotel delivers. Always friendly staff, always clean and tidy, and whilst not Michelin starred food, consistently good standard, from breakfast to bar snacks and dinner. Gym could do with a few loose weights or another machine or two, but good enough, hard to find any other negatives.

Was this review helpful? Yes 1
SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Chris J, Thank you very much for your feedback. I am pleased to hear that you enjoyed your stay with us and that our staff were friendly and provided you with a good service. I hope you will be staying with us again when you are in the area next. Kind Regards, David More

Stranraer, United Kingdom
Top Contributor
63 reviews 63 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I spent a night in the Crowne Plaza at the NEC(Birmingham) while my wife was on buisness, booking in took a little time as they had mixed up the names, this was redeemed by the member of staff sorted out our wifi ASAP. Breakfast was very good, room was spacious and bed was comfortable. Staff in the lounge were helpful... More

Was this review helpful? Yes 1
SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Milliespringer, Thank you very much for your review. I am pleased to hear that you had a good time while staying with us and I hope you will be staying with us again in future. Kind Regards, David More

Llanymynech, United Kingdom
Top Contributor
105 reviews 105 reviews
54 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a three night stay. Rooms & public areas were all fine, typically what you expect from a commercial 4 star. Breakfast was very good indeed actually. Rates had been negotiated for delegate attending a convention, these were also very favourable including free parking. The staff were outstanding especially at breakfast, on reception and house keeping. An enjoyable stay, but... More

Was this review helpful? Yes 1
SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear eebeegeebees, Thank you very much for your feedback. I am pleased to hear that you enjoyed your stay with us and I hope you will be visiting us again in the future. Kind Regards, David More

Birmingham
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the Crowne Plaza Hotel for 4 nights while attending a convention at the LG Arena. There were c.500 delegates staying at the hotel so they were very busy indeed. We were very impressed with the overall level of professionalism displayed. There were explanatory signs displayed at various locations around the hotel. Meal reservation cards... More

Was this review helpful? Yes
SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Sparrowbelly, Thank you very much for your time to leave a review about your recent stay with us. I am happy to hear that overall you enjoyed your stay with us and that our staff gave you excellent service. I will pass your praise about Mark personally on to him. I am sorry that the buffet evening meal was... More

Shropshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Having just stayed at the Crowne Plaza for three nights (21st-23rd August,2014) I wanted to write a review and also to say a big "Thank You". My wife and I were attending the international convention at the LG Arena along with 11,000 other delegates and we chose to stay over at the Crowne Plaza for the weekend. From the moment... More

Was this review helpful? Yes
SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear wilfhound, Thank you very much for taking your time to leave a review about your recent stay with us. It is absolutely brilliant to hear that you have received excellent service by all of our team members and that you had a great time with us. I hope you will staying with us again in future. Kind Regards, David More

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Additional Information about Crowne Plaza Hotel Birmingham NEC

Address: Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Birmingham NEC 4*
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Also Known As:
Crowne Plaza Birmingham
Birmingham Crowne Plaza

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