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Crowne Plaza Hotel Birmingham NEC

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Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
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Crowne Plaza Hotel Birmingham NEC
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Crowne Plaza Hotel Birmingham NEC
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1,131 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Urbana, IL
Top Contributor
109 reviews 109 reviews
34 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Crown Plaza Hotel is one of the closest hotels to the Convention Center, service is excellent, breakfast is excellent and opened on time or early each day. Our only difficulty was finding it -- be sure to get good directions to the hotel.

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County Durham, UK
Top Contributor
386 reviews 386 reviews
171 hotel reviews
287 helpful votes 287 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for a conference at the NEC - good hotel with good facilities and just a short walk to the exhibition halls. Nice rooms but not overly special. Good breakfast and free parking. Ideal for that conference visit but book early or ensure you get a good price.

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Barnstaple, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here after a concert at the Genting Arena - it's in an ideal position, just a short stroll across the lake (literally). Originally we booked at a cheaper place nearby but the reports of long, dodgy walks/queues for taxis/hours to leave car parks/etc persuaded us to cough up the extra cash - so worth it! Overall the hotel... More 

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David S, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Stargazey, Thank you for reviewing your recent stay with us. On behalf of all colleagues here at the Crowne Plaza Birmingham NEC, we thank you for your kind words. We look forward to welcoming you again soon. Kind Regards David Steel General Manager More 

Cambridgeshire, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Second stay here for shows/events at the NEC. Lovely hotel where nothing seems to be too much trouble for the staff, whatever you ask for! The restaurant is very good - a little pricey, but very good quality food. Not a vast selection, but enough to cater for all tastes.

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David S, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Ciderman007, Thank you for taking the time to review your recent stay with us at Crowne Plaza Birminingham NEC. I thank you for highlighting the wait you encountered at the bar and apologise for any inconvenience this may have caused. Your feedback has been taken on board and is essential to helping us improve for the future. I hope... More 

Top Contributor
57 reviews 57 reviews
32 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We've been using the Crowne Plaza once or twice a year for a very long time and it never fails to deliver a good quality experience. From an excellent check in and out through happy friendly bar and restaurant staff, who never seem flustered by the endless stream of conference and concert attendees. The food is basic but palatable and... More 

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David S, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Chris B, Thank you for your recent review of the Crowne Plaza Birmingham NEC. Your feedback is essential to helping us know where we can improve and where we are making our guests most happy. I look forward to welcoming you again soon. Kind Regards David Steel General Manager More 

Verwood, United Kingdom
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely rooms, very clean and tidy, very comfortable beds! Staff very nice and friendly, the night porter very welcoming and helpful and the restaurant staff lovely too, going out of there way to help us. Lovely Stay, Steve Callaghan IHG Platinum Rewards Member

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David S, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear andrewdwcallaghan, Thank you for taking the time to review your recent stay with us. Your fantastic feedback has shared with all of the team, and we are especially glad to hear this from one of our Elite Members. I look forward to welcoming you again soon. Kind Regards David Steel General Manager More 

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is really convenient for NEC but at a high price. It is a busy, noisy hotel, but that is to be expected. Parking space limited. Restaurant prices VERY high and limited menu choices. Attention to detail in room maintenance and cleaning would be good. My heating/cooling system did not work.

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David S, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Clive1234x, I would like to begin by thanking you for taking the time to review your most recent of stays with us. Your feedback is essential in helping us improve the guest experiece that we offer here at the Crowne Plaza NEC. I do hope to be welcoming you again soon. Kind Regards David Steel General Manager More 

Wrexham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Wonderful staff helpful and polite. The food was great an very reasonably priced. Could not fault it.It is great to have some where to stay that is only minutes away from the venue and train station. Just waiting for another opportunity to do it again.

Review collected in partnership with Amoma.com

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David S, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Jayne J, Thank you for your fantastic 5 star review following your most recent of stay wih us. I am glad to hear that you enjoyed your stay and found the hotel to be most convenient for your needs. We too look forward to welcoming you again soon. Kind Regards David Steel General Manager More 

London, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

OK, I do most of my work for the BBC, so the hotels I usually get put in are mostly Premier Inns and Travelodges - decent but pretty basic. We look after your licence fee, my friends, and I'm not complaining one little bit. My most recent stay was with a different organisation, and they put me - and all... More 

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David S, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear SGFoodCritic, Your kind words and review are fantastic to hear and I thank you for such on behalf of the whole team at Crowne Plaza NEC. I do hope to be welcoming you and your family again soon. Kind Regards David Steel General Manager More 

Eastbourne, United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Crowne Plza at the NEC compl,ex was first rate, very comfortable and the despite being really busy the bar was able to cope with large numbers of people without it feeling crowded. the rooms were clean and warm, the restaurant served good food and the wine wasn't too expensive. All in all a first rate place to stay, convenient... More 

Was this review helpful? Yes
David S, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Sobriquet-lingerie, Wow thank you so much for the 5 Star review. Your kind words are most appreciated and have bee shared with all of the hotel team. We look forward to welcoming you again soon. Kind Regards David Steel General Manager More 

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