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Crowne Plaza Hotel Birmingham NEC

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Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
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Crowne Plaza Hotel Birmingham NEC
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Crowne Plaza Hotel Birmingham NEC
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1,138 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bromborough, United Kingdom
Top Contributor
97 reviews 97 reviews
34 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I attended a conference at the NEC and the Crowne Plaza is ideally located across the lake from the exhibition halls. The staff are friendly, the rooms are well appointed and the breakfasts are good. The bar is lively when delegates have finished the days meetings and dinners, but surprisingly there is little noise which was very good. Parking is... More 

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Towcester, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is one of the better business hotels, Very clean reception with very efficient staff, considering they were busy no queues to check out at 8am. Room was spacious and in very good condition and the tv actually worked properly!! Breakfast was plentiful and while the scrambled eggs were poor and obviously ready made everything else was good.

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Trondheim, Norway
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Going to the NEC this is a really ok place to stay. The room is spacious, with a nice bed and good bathroom. They had an ok gym. Breakfast was a bit boring, but dinner in the restaurant was nice. Internet is slow, but this seems to be a problem generally in UK.

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Birmingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

had a wonderful night staff gteat nice food clean close to airport and nec 30 mins from city all in all was lovely, what more can I say parking a tenner bit steep if your staying the night I could go on forever about how wonderful it was but I think you gathered that

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London
Top Contributor
59 reviews 59 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I should have known better but I was attending an event at the NEC and left it too late to book one of the other hotels on the site. This is an 'adequate' hotel, nothing more. Being asked how I rated the hotel 'out of ten' on checking out, I responded '6' and when I was asked 'WHY ONLY 6... More 

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Norwich, United Kingdom
Top Contributor
139 reviews 139 reviews
30 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 1 week ago

Reception staff very friendly and professional and rooms are very well furnished and you should have a good nights sleep. Its the nearest hotel to the Genting Arena and saves the huge queues for shuttle buses and getting out of the car parks. My only quibble was that, although we had booked a table for 6 so we could be... More 

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David S, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear NorwichCarrow, I would like to take this opportunity to thank you for taking your time to review your recent stay with us. I am sorry to hear that you experienced a far longer than normal waiting time in our restaurant. Your feedback is essential to helping us improve for the future and as such has been passed onto our... More 

Urbana, IL
Top Contributor
109 reviews 109 reviews
34 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

The Crown Plaza Hotel is one of the closest hotels to the Convention Center, service is excellent, breakfast is excellent and opened on time or early each day. Our only difficulty was finding it -- be sure to get good directions to the hotel.

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David S, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear lulu1996, Thank you for taking the time to review your recent stay with us. I am very pleased to hear that you enjoyed our breakfast service. We look forward to welcoming you again soon. Kind Regards David Steel General Manager More 

County Durham, UK
Top Contributor
397 reviews 397 reviews
172 hotel reviews
289 helpful votes 289 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a conference at the NEC - good hotel with good facilities and just a short walk to the exhibition halls. Nice rooms but not overly special. Good breakfast and free parking. Ideal for that conference visit but book early or ensure you get a good price.

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David S, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Baxie, Thank you very much for your recent review and your kind words. We look forward to welcoming you again soon. Kind Regards David Steel General Manager More 

Knoxville, TN
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed on at Crown Plaza Hotels in 7 countries and NEVER had this poor an experience. Heat-Cool did not work, could not get a wash cloth to save my life, door key frequently failed, scary mystery substance on the bed, no sheets and an apathetic staff. I was told that my key kept resetting because I went inside... More 

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David S, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear EastTN1999 I was sorry you were disappointed with your overall experience of the Crowne Plaza NEC. With particular reference to your bedroom experience, I will be sure to pass on your feedback to our Houskeeping Manager along with our suppiers. I apologise that the fault with your Key was not fully resolved during your stay and will pass this... More 

Barnstaple, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here after a concert at the Genting Arena - it's in an ideal position, just a short stroll across the lake (literally). Originally we booked at a cheaper place nearby but the reports of long, dodgy walks/queues for taxis/hours to leave car parks/etc persuaded us to cough up the extra cash - so worth it! Overall the hotel... More 

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David S, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Stargazey, Thank you for reviewing your recent stay with us. On behalf of all colleagues here at the Crowne Plaza Birmingham NEC, we thank you for your kind words. We look forward to welcoming you again soon. Kind Regards David Steel General Manager More 

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