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Crowne Plaza Hotel Birmingham NEC

4.0 of 5 Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
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Crowne Plaza Hotel Birmingham NEC
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Crowne Plaza Hotel Birmingham NEC
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1,048 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cheltenham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed today NEW

This hotel is so much nicer than the Hilton on the same complex - the rooms are newer, showers are powerful and nice to use, breakfast is hot and well cooked - everything the Hilton doesn't offer. Yes, its a little more expensive but its worth every penny extra. Granted I stayed in one of the top floor suites which... More 

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Huddersfield
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here with my daughter the night before the clothes show live. Check in was easy & the chap on front desk was very friendly. He even helped us with some toothpaste when we found the one we had bought with us was mouldy!! Breakfast was the usual affair. The cooked breakfast could have been kept a bit warmer. It... More 

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Monmouth, United Kingdom
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As with other reviewers we were there to see Andre Rieu at the LG arena. Sadly,due to illness, the concert was cancelled. Fantastic reception staff. We were offered the option to transfer our booking to 23rd when the concert was rescheduled but, having travelled from South Wales, we decided to stay any way. Really glad we did! All staff were... More 

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Lydney, England, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Lovely hotel and just what we needed after the disappointment of the cancellation of Andre Rieu's show at the LG Arena. Very friendly and attentive staff in the most comfortable of surroundings softened the blow. Very pleasant evening in the bar and the staff were interested enough to enquire what we were staying for. Rooms very nice well furnished and... More 

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Sheffield, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Just stayed the one night prior to attending a show at the NEC. Lovely stylish surroundings. Reception staff very welcoming and friendly. Rooms very comfortable with little extras. Super food and waiting staff couldn't do enough.

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London, United Kingdom
Contributor
17 reviews 17 reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with a friend; the staff were friendly and very accommodating, the hotel itself was really lovely and clean and it is great as it is so close to the NEC. Would definitely stay here again :)

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Largo
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Perfectly good enough room but no way worth the price of the stay. One dressing gown in a double room, sweet wrappers left from previous guest. Overly pretentious menu. ONGLET steak ? calling the restaurant The Grill and there are no sirloins, fillets, gammon, ribs.......tasty enough but nothing great and again...pricey ! Staff were VERY good however but as with... More 

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Wrexham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here because of close proximity to nec. Room was great with lots of extras like dressing gown and biscuits with the tea/coffee. Only negative was the shuttle bus was non-existant for whatever reason so a lot of un-necessary walking.

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear DeeDee59511, Thank you very much for your review and I hope you will be staying with us again soon. Kind Regards, David More 

London, United Kingdom
Top Contributor
98 reviews 98 reviews
35 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 1 week ago

Just stayed here this weekend. I booked two rooms for overnight, and 5 day rooms. When I called to check my booking on the day, they could find no mention of the day rooms, even though I have a voucher confirming them. I spent 20 mins being passed from Front desk, to reservations, to front desk to reservations, to the... More 

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SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear TheFrankster , Thank you very much for your time to leave feedback about your recent stay. I am very sorry to hear that there was an issue with the organisation and communication regarding your bookings and that you were past back and forth when you tried to sort it all out. I am sorry that your first guest was... More 

Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

- Great location if you are visiting the NEC - Very friendly reception staff - Complimentary tea/coffee/hot chocolate/biscuits/bottled water in room - Lavender pillow spray left on pillow - Free in room wifi

Was this review helpful? Yes
SteelDavid, Cluster General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear TooksandMrsTooks, Thank you very much for your review. I am pleased to hear that you enjoyed your stay with us and I am looking forward to welcoming back to the hotel soon. Kind Regards, David More 

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Additional Information about Crowne Plaza Hotel Birmingham NEC

Address: Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel Birmingham NEC 4*
Number of rooms: 242
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Also Known As:
Crowne Plaza Birmingham
Birmingham Crowne Plaza
Hotel Style:
#11 Luxury Hotel in Birmingham
#18 Business Hotel in Birmingham
#23 Romantic Hotel in Birmingham
#30 Family Hotel in Birmingham

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