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Premier Inn Birmingham Central East

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Richard Street | Aston - Waterlinks, Birmingham B7 4AA, England
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Rooms from £62
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Premier Inn Birmingham Central East
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Premier Inn Birmingham Central East
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462 reviews from our community

Traveler rating
    224
    139
    70
    16
    13
See reviews for
139
95
20
91
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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    (462)
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    (104)
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Burnley
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent and friendly staff. Very clean rooms and was greeted with a warm friendly smile from Katy who was very helpful throughout the stay,we have stopped here before and will again as I have family living here.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Harwich, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Good value for money. Rooms are spacious and spotlessly clean and very quiet. Beds are superb. It is a stop-over hotel so the bar is small. They did make mistakes with food but didn't really bother us and if you are the type to let small errors ruin your stay, you can probably afford a more expensive, fussy hotel. Nevertheless... More 

Was this review helpful? Yes 1
Holcombe, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great! Stayed here for 4 nights with a colleague whilst attending a conference at the ICC. Great location for that, really close by, took us about 10 minutes to drive there each day even through rush hour evening traffic. Food lovely, a reasonable menu with enough choices for us to eat there and not run out of things which we... More 

Was this review helpful? Yes 2
Eastbourne, UK
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

A reasonable place to stay if all that one wants is to rest up and be on the road again next day, but don't expect much to do unless venturing out with a car. The hotel is situated in a semi-industrial area and is a fair walk away from any of the City Centre attractions. I generally enjoy a bit... More 

Was this review helpful? Yes 2
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this review

Dear Phil, Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a clean and comfortable environment and I am pleased that you enjoyed your stay with us. Your feedback is very much appreciated Kind Regards Russell Assistant Operations Manger Birmingham Central... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Normally don't have an issue with premier inn hotels, but this below par, bathroom needed work and service not fantastic, bar and restaurant area cramped. Think we have been spoilt with other premier inn hotels and this one felt more like a travel lodge

Was this review helpful? Yes 1
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this review

Dear Vicky, Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a clean and comfortable environment, Your feedback is very much appreciated Kind Regards Russell Assistant Operations Manger Birmingham Central East More 

Newcastle upon Tyne, United Kingdom
Top Contributor
94 reviews 94 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited with family for an Easter break. as usual the rooms were comfortable and spacious. However service was mixed particularly on the Friday evening in the restaurant when there clearly weren't enough staff on hand.

Was this review helpful? Yes 2
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this review

Hi Jules, Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a clean and comfortable environment and I am pleased that you enjoyed your stay with us, I have taken you feedback on board and this is very much appreciated. Kind... More 

Manchester, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely staff - nothing was too much trouble for them, very helpful and thoughtful! Clean hotel room too. Excellent in every department! I would highly recommend this hotel too my friends and family! Thank you once again too all the staff! :)

Review collected in partnership with premierinn.com

Was this review helpful? Yes 3
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this review

Dear Karen Thank you for your lovely 5star review and comments for our hotel and Thyme Restaurant! I am so happy that you enjoyed your stay with us at Birmingham Central East, myself and the team are looking forward to seeing you again soon. Kind regards Russell Assistant Operations Manager Birmingham Central East More 

Nantwich, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

waiter called us pal every time we ordered anything?? anything else pal// breakfast;-eggs like rubber/grilled tomatoes (raw)not very hot? 40 minute wait for starters at dinner.our grandsons s pitza arrived as we all finished our main course,this was his main course.NO Apology given?/

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this review

Dear John Thank you for your comments for our hotel and Thyme Restaurant! I am disappointed to hear about your experience with us as we always get great reviews from our Dinner and Breakfast diners, please be assured I have taken your feedback on board and will ensure the quality of the food is at the high standards that we... More 

Brighton and Hove, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights to visit the NEC (about 15 min drive). The check in was quick and easy. I couldn't fault the service while we were here. We did not sleep well the first night as the people in the room above were really noisy. In the morning the hotel swapped our room and refunded us the... More 

Was this review helpful? Yes 2
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this review

Dear Katy Thank you for your review for our hotel and Thyme Restaurant! I am so happy that you enjoyed your stay with us at Birmingham Central East on your visit to the NEC, we love to hear feedback from our guests and I'm so pleased that you raised this with Jade who transferred you to another room in the... More 

Blackburn, United Kingdom
Top Contributor
78 reviews 78 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

One of the older PTI's, I remember staying here years ago! One night in Birmingham on business so needed somewhere quick and easily accessible, and this filled the bill. Free parking, easy to find, lovely staff on reception, quiet rooms though it was in the middle of the city, clean spacious rooms, great bed and lovely shower. Ticks all the... More 

Was this review helpful? Yes 5
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this review

Dear Carolyn Thank you for your review for our hotel and Thyme Restaurant! I am really happy that you enjoyed your stay with us at Birmingham Central East and looking forward to seeing you again soon. Kind regards Russell Assistant Operations Manager Birmingham Central East More 

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