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Premier Inn Birmingham Central East

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Richard Street | Aston - Waterlinks, Birmingham B7 4AA, England
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Premier Inn Birmingham Central East
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Premier Inn Birmingham Central East
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450 reviews from our community

Traveler rating
    220
    133
    68
    16
    13
See reviews for
136
93
20
86
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (450)
  • Mar-May only
    (92)
  • Jun-Aug only
    (128)
  • Sep-Nov only
    (128)
  • Dec-Feb only
    (102)
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Wolverhampton, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel was very welcoming and the staff very friendly. I recently stayed with my girlfriend as a get away, going to the cinema and getting some food, the menu had quite a range of foods (I suggest getting the meal deal for £22.99 each as you get 2 courses, a drink and breakfast) and very well presented and tasted... More 

Review collected in partnership with premierinn.com

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Plymouth, Devon
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have had the most stress-free experience after staying at the Birmingham Central East branch Premier Inn. The service has been faultless, from an efficient check in, to being so helpful with queries and directions. All members of staff were delightfully friendly and attentive. With this being the first time I'd travelled alone, they were very accommodating in organising for... More 

Was this review helpful? Yes 1
Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got home from a lovely stay at this hotel. Stayed here with a friend and we had a lovely time. Staff very friendly and helpful. Fantastic customer service from all members of staff we spoke to. A big thank you. Evening meal and breakfast was very tasty and plenty. Rooms very clean and had a great two nights sleep.... More 

Was this review helpful? Yes 1
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this review

Hi Paula Thank you for your lovely 5star review for our hotel and Thyme Restaurant! I am so happy that you enjoyed your stay with us at Birmingham Central East and looking forward to seeing you again soon. Kind regards Russell Assistant Operations Manager Birmingham Central East More 

Salisbury, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was the second time have stayed at this premier inn, family room very clean and spaceious, the staff were brilliant my son managed to take all the Xmas crackers from the tree each time we passed through reception and nobody seemed to mind. He took a shine to Audrey who did the breakfasts each morning we were there who... More 

Was this review helpful? Yes 1
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this review

Hi Mssunderland Thank you for your lovely 5star review for our hotel and Thyme Restaurant! I have passed your kind comments over to the team who looked after you on your stay and they are over the moon that they made your stay a special one Thank you for staying with us again at Birmingham Central East and looking forward... More 

Castlethorpe, milton keynesl, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent premier inn. Manager think his name was Russell was very nice helpful and smiles all the time x reception staff lovely on arrival x had a lovely stay spotlessly clean well done all the team x

Was this review helpful? Yes 3
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this review

Hi Stephen Thank you for your lovely 5star review for our hotel and Thyme Restaurant! I am so happy that you enjoyed your stay with us at Birmingham Central East and looking forward to seeing you again soon. Kind regards Russell Assistant Operations Manager Birmingham Central East More 

Saxmundham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Although right next to busy road we had a good night sleep in a spacious room with more than the basics. All clean and thought throu. You can have more pillows or towels, but do you really need them? Premier Inn tries to cut environmental impact - good idea!!!

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago

Fantastic hotel that I would totally recommend! Hard to believe you are in a premier inn! The evening meal and breakfast package is really good value for money, a huge range of food on the menu considering it's such a small restaurant and the food was excellent! Customer service throughout our stay could not be faulted! The location of the... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes 2
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this review

Thank you for your comments. I have passed feedback over to the team especially Sham that was the Host for your stay. We look forward to welcoming you back to Premier Inn Birmingham Central East in the near future Russell Assistant Operations Manager Premier Inn Birmingham Central East More 

Exeter, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is the second time we have stayed at this branch on Premier Inn (although we have stayed at many others) and I must say you cannot fault them for the level of comfort for the money. All the staff we helpful and polite and did their best to accommodate any queries we had. This Premier Inn is only a... More 

Was this review helpful? Yes 1
BirminghamCE, Manager at Premier Inn Birmingham Central East, responded to this review

Thank you for your comments. For your future reference we offer 2 breakfast offerings - Full Breakfast at £8.75, which includes unlimited items of your hot breakfast and continental items or £6.25 for continental only option We look forward to welcoming you back soon Russell Assistant Operations Manager Premier Inn Birmingham Central East More 

Sittingbourne, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

very good place to stay if you are going to the nec as its about 20 minutes away, car spaces are quite small and not too many of them so you need to book in early, breakfast is fantastic and free wifi

Review collected in partnership with premierinn.com

Was this review helpful? Yes 2
MACPOP
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here with 7 friends for my birthday weekend, decided to go to Birmingham for the shops & nightlife (both were great). Hotel room was clean, comfy, with everything you need. Staff were friendly and helpful. Breakfast was good. Great base to get to everything in Birmingham, would stay again.

Was this review helpful? Yes 1
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