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All 138 Birmingham hotels

Malmaison Birmingham

4.0 of 5 Hotel   |   1 Wharfside St, The Mailbox, Birmingham B1 1RD, England (Ladywood)
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Malmaison Birmingham
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66%
Ranked #56 of 138 hotels in Birmingham
A recent review
4 of 5 stars reviewed yesterday
Chris B Reading, United Kingdom
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957 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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English first
Hertford, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed yesterday NEW

Arrived after getting lost for about half an hour driving around birmingham - it might just be me but finding the mailbox isn't the easiest, and all the birmingham road works arent helping. On arrival I had to wait whilst two staff talked to each other about something or other which was annoying. The hotel is nice, rooms are nice,... More

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Reading, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Nice room, great location, offers are great when you can get them on the room rates. A few things could be done better, ceilings in bathroom need a refresh. Best example of the mixed bag; Saturday mornings breakfast was perfect (eggs Benedict with bacon), Sunday mornings breakfast, exactly the same but served cold, one egg was virtually hard boiled and... More

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Milton Keynes, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Love the location of this hotel. The rooms are funky but need a bit updating now, maybe a refurbishment is due soon, The reception staff of lovely and happy to help, however the bar staff need to smile a bit more.The problem is the bar is very popular with non-hotel guests so it feels like as a guest you are... More

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Truro, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Visiting Birmingham on business and took in a concert ..Daryl Hall & John Oates (80's) and elected to stay at Malmaison the Mailbox....didn't disappoint ! Arrived and found I had a contract in my email to print scan and return....the warm and welcoming young receptionist handled it with ease, and went out of her way to deliver . I spent... More

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London, England, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good things: Close to Birmingham Train station, Neat & Clean, Good Sleep, Large rooms, Gym, Good Breakfast Bad Things:Limited and expensive in-room dining, gym room is small, there's no jacuzzi (just a spa). For the money other hotels nearby can provide more. Overall, good for a business stay.

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Bourne, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I like the Malmaison brand and have stayed in a few so it is a little difficult writing a poor review on Birmingham. We stayed on a Sunday night deal, £25 for the room if we spent £75 in the bistro which was a good deal and I have given three stars on that basis, if we had paid full... More

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Jamie M, Deputy General Manager at Malmaison Birmingham, responded to this review

Dear Guest Thankyou for taking the time to leave feedback following your recent visit to Malmaison Birmingham, I was of course dissapointed to hear that some elements of your stay were not satisfactory. We will be reviewing your comments and suggestions in order to improve our guest experience. I am delighted to hear that your experience in the Brasserie was... More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the hotel prior to a graduation ceremony at Birmingham Uni and got a great online price for a superior room with two huge king beds, which were supremely comfortable and we slept really well. Nice big bathroom with generous and good quality toiletries, separate shower, heated towel rail and large towels. Parking at the Mailbox car park... More

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Jamie M, Manager at Malmaison Birmingham, responded to this review

Dear Guest , Thankyou for your feedback regarding your recent visit to Malmaison Birmingham. We were delighted to hear that your stay was a pleasant one and that you enjoyed the Sunday Brunch in our Brasserie. I look forward to welcoming you back to the hotel soon. Kind regards Jamie Moss Deputy General Manager More

Cannock, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

I travel a lot with my work and so know a good hotel when I find one, I had booked the Malmaison For our wedding anniversary as didn't particularly want to go with the normal chain hotels. From the moment I walked in I felt I'd made the wrong decision, the staff clearly didn't want to be there on a... More

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Jamie M, Manager at Malmaison Birmingham, responded to this review

Dear Guest, Thankyou for taking the time to leave feedback following your recent visit to Malmaison Birmingham. I was of course disappointed to learn of your diassatifaction. I will be reviewing your comments with the relevant heads of department and taking actions to sure that such instances are not repeated. I would very much like the opportunity to discuss your... More

Derby, United Kingdom
Top Contributor
86 reviews 86 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked via the Malmasion Website and for £109 we managed to get a night in a standard room, a Two Course Meal for Two and a bottle of house wine! The room was spacious and very clean, with a big TV and Tea and Coffee facilities. There was a Mini Bar, but as per every other hotel, it was... More

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Jamie M, Manager at Malmaison Birmingham, responded to this review

Dear Guest, Thankyou for taking the time to leave feedback following your recent visit to Malmaison Birmingham. I am pleased to hear that your dinner, bed and breakfast stay was enjoyable for you and your partner and I will be sure to pass on your comments to our team who will be delighted. I look forward to welcoming you back... More

Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked 4 double rooms with the wine and dine offer all were very comfortable although window view not up to much at back of hotel but that said we all had a wonderful night we fined in the brassierre with our stay the meal especially the steaks were to be recommended the waiter very attentive and there were thoughtful... More

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Jamie M, Manager at Malmaison Birmingham, responded to this review

Dear Guest, Thankyou for taking the time to leave feedback following your recent stay at Malmaison Birmingham. We are delighted that you chose our hotel to celebrate your daughters 21st Birthday and that everything was "fantastic". I look forward to welcoming you back to Mal Birmingham in the future. kind regards Jamie Moss More

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Additional Information about Malmaison Birmingham

Address: 1 Wharfside St, The Mailbox, Birmingham B1 1RD, England
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Malmaison Birmingham 4*
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Also Known As:
Malmaison Birmingham Hotel Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#4 Spa Hotel in Birmingham #19 Luxury Hotel in Birmingham #30 Family Hotel in Birmingham #36 Business Hotel in Birmingham
Hotel Class
Number of rooms
189

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