Staff were rude whenever we seen them which was rare, it was my understanding that receptions were manned 24/7, well not the case in this place, it stunk, unless a continental breakfast these days is a bowl of crunchy nut cornflakes then breakfast was woeful. Room was disgusting, no plug in sink, bed broken and when you flushed the chain... More
- Also Known As:
- Kensington Hotel Birmingham
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