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All 140 Birmingham hotels

Quality Hotel Birmingham South/NEC

3.0 of 5 Hotel   |   49 Sherbourne Road | Acocks Green, Birmingham B27 6DX, England (Formerly Bridge House Hotel)
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Quality Hotel Birmingham South/NEC
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Ranked #35 of 140 Hotels in Birmingham
A recent review
3 of 5 stars reviewed yesterday
Michaela D
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40 reviews from our community

Traveler rating
    22
    10
    4
    2
    2
See reviews for
5
7
2
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed today NEW via mobile

Dissappointed. Room clean but needs restoration. So does rest of hotel. Dont mind paying a bit more for good quality, but to keep that name for the hotel they have to spend money on it. Did not eat as thought food would probably be same standard.

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We stayed here for three nights whilst working at the NEC. The staff we met (only 4 people covering a wide range of jobs) very friendly and welcoming, first class customer service. Unfortunately the hotel is tired creating more challenges for the staff. Only managed luke warm showers and a working vacuum cleaner would help. Some of the other guests... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We stay at the Quality hotel a few times a year while on business in Birmingham. The rooms are clean, food is great, the staff are friendly and helpful and look after us well. It is only 10-15 mins drive to NEC so location is good for us too.

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 10, 2014

Stayed overnight with a friend.It was better than average 3* hotel didn't have time to go to gym/pool scant comment. We stayed in room 12 which looked on to a roof which meant you could see nothing other than tiles. The staff were very pleasant and amiable. The room was clean and modern. No bath just shower ,hairdryer ,tea and... More

Was this review helpful? Yes 1
Bulgaria
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 9, 2014

I have previously visited this Quality Hotel when travelling to Birmingham and as usual it was a very pleasant stay that provided me everything I needed. The rooms are spotlessly clean and serviced every day. The English breakfast was freshly prepared and i felt well looked after. The hotel is not in the center but the train took me there... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

This hotel was visited by some family and friends who came down from portsmouth to stay with us they stayed for 2 nights and said the service, staff and food was outstanding. They mentioned the rooms were clean and they would reccomend this hotel to other friends and family visiting birmingham. The location of the hotel is also ideal as... More

Was this review helpful? Yes 3
Amsterdam, The Netherlands
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 4, 2014

Nice location, friendly staff n great food. I had booked hotel for 2 nights, I had to stay for 1 more night, hotel manager was very friendly n offered me room at the same rate. Highly recommend for business people. Breakfast is ok, but restaurant food is delicious.

Was this review helpful? Yes 3
Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 27, 2014

I agree with the review below from Richard C, I too don't understand all of the glowing reviews for this hotel. I stayed for 4 nights (actually 3, I left on the 4th day due to the noise). It's very basic, very dated, the rooms are small and sparse and it has a tendency to be very noisy (both the... More

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Middlewich, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 12, 2014

I know there are quite a few positive reviews on here but I have stayed in far better hotels than this one in the price category. Any Travelodge is better than this hotel. Everything is dated in the rooms and in need of desperate upgrading. The bathroom suites are dated and the carpets are thread bare and in need of... More

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Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Richard, thank you for posting your review. I am really sorry to hear that we did not meet your expectations. We are in the process of updating the hotel, we have put brand new carpets in the corridors as well as reception and the restaurant. Bathrooms are being refurbished and it will all look much better when the project... More

Cardiff, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed July 7, 2014

Booked a room here through Booking.com £45 for the night , not bad considering Robbie Williams was on at the NEC. Check in was fast and the staff very polite and helpful. There is plenty of parking at the rear of the hotel. The room (137) was basic and situated at the rear of the hotel overlooking the platforms at... More

Was this review helpful? Yes 1
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Additional Information about Quality Hotel Birmingham South/NEC

Address: 49 Sherbourne Road | Acocks Green, Birmingham B27 6DX, England (Formerly Bridge House Hotel)
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Hotel Birmingham South/NEC 3*
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Also Known As:
Bridge Hotel Birmingham

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