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All 140 Birmingham hotels

Quality Hotel Birmingham South/NEC

3.0 of 5 Hotel   |   49 Sherbourne Road | Acocks Green, Birmingham B27 6DX, England (Formerly Bridge House Hotel)
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Quality Hotel Birmingham South/NEC
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84%
Ranked #36 of 140 hotels in Birmingham
A recent review
3 of 5 stars reviewed 3 days ago
miguljkd Glasgow, United Kingdom
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  • Reviews (33)
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33 people have reviewed this hotel

Traveler rating
    19
    8
    3
    1
    2
See reviews for
4
7
1
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I agree with the review below from Richard C, I too don't understand all of the glowing reviews for this hotel. I stayed for 4 nights (actually 3, I left on the 4th day due to the noise). It's very basic, very dated, the rooms are small and sparse and it has a tendency to be very noisy (both the... More

Was this review helpful? Yes
Middlewich, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I know there are quite a few positive reviews on here but I have stayed in far better hotels than this one in the price category. Any Travelodge is better than this hotel. Everything is dated in the rooms and in need of desperate upgrading. The bathroom suites are dated and the carpets are thread bare and in need of... More

Was this review helpful? Yes 1
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Richard, thank you for posting your review. I am really sorry to hear that we did not meet your expectations. We are in the process of updating the hotel, we have put brand new carpets in the corridors as well as reception and the restaurant. Bathrooms are being refurbished and it will all look much better when the project... More

Cardiff, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked a room here through Booking.com £45 for the night , not bad considering Robbie Williams was on at the NEC. Check in was fast and the staff very polite and helpful. There is plenty of parking at the rear of the hotel. The room (137) was basic and situated at the rear of the hotel overlooking the platforms at... More

Was this review helpful? Yes
Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

What a fantastic place. We chose this venue because a few people had recommended it. The staff were welcoming and went our there way to be helpful and polite. The Buffet was fabulous, fresh food was replenished regularly. We have had so many text and messages from family and friends expressing how wonderful the wake was. Thank you for helping... More

Was this review helpful? Yes 2
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Jayne, it is great to hear that the day went well and your guests have enjoyed the service as well as the food provided for the function. We hope that we have met all your expectations and would like to thank you for choosing our venue and for the brilliant review! Kind regards, Lucy K. More

Chester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Dropped lucky and got a double room through booking.com on a managers special. Hotel is a good size and first impression was good. All the staff were very friendly and helpful. The room was perfect for my 4 night stay and have to say spotlessly clean and fresh. couldn't find fault at all. Would stay again if my budget allowed.

Was this review helpful? Yes 3
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Sir, thank you so much for the positive review! We are all very pleased to hear that you had an enjoyable stay at the Quality Hotel and look forward to welcoming you here again when you are next in the area. Kind regards, Lucy More

Birmingham, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 23, 2014

Attended a wedding reception here on Saturday night, the room looked lovely great service from the bar staff, £3.00 a pint !!!, the buffett food was excellent. Nice evening, would recommend for a party

Was this review helpful? Yes 3
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Sarah, all the team and I are happy to hear that you were impressed with our service throughout the event. We are very pleased that you would recommend us to others and hope to see you here again in the near future! Kind regards, Lucy More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 22, 2014 via mobile

Stayed here while visiting the NEC Lovely hotel nice welcoming atmosphere. Staff friendly and polite a great team. Was able to get taxi direct to NEC and catch the train back. Will stay again next year. Thank you

Was this review helpful? Yes 4
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Guest, thank you very much for the feedback following your stay with us at the Quality Hotel. I am pleased to hear that you have enjoyed our service and location and look forward to welcoming you here again next year! Kind regards, Lucy K. More

Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 16, 2014

Stayed here for a change from usual place and was lovely quick check in, friendly staff nice big room which was clean big bathroom clean bed sooo comfy had fantastic sleep We would stay again mrs and mrs lee

Was this review helpful? Yes 4
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Guest, I am delighted to hear that you have enjoyed your recent stay with us here at the Quality Hotel Birmingham Airport/NEC. Thank you for sharing your experience. I hope you will come and visit us again in the near future. Kind regards, Lucy K. More

Limassol, Cyprus
Contributor
18 reviews 18 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 13, 2014

Check-in very fast Conveient location Great beefeater next door bed comfy, all the usual stuff needed Shower good, toilet a bit cramped TV works barstaff friendly 42 quid for a room, brill value for one night

Was this review helpful? Yes 4
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Mark, thanks for your feedback. We are glad to hear that you have enjoyed our service. Looking forward to welcoming you here again! Kind regards, Lucy K. More

hull
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 30, 2014

I stay here on business trips 1-2 times a month. Over the last year or so there has been a lot of little changes. Each time I come here it seems to have improved. The food in the restaurant is good, the breakfast is good. The staff are all friendly and helpful. We had to use the conference room recently,... More

Was this review helpful? Yes 6
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Guest, we are so very pleased to hear that you enjoy staying with us when travelling for business. We always try our best and it is great to see guests returning to us again. Hope to see you very soon! Kind regards, Lucy K. More

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Additional Information about Quality Hotel Birmingham South/NEC

Address: 49 Sherbourne Road | Acocks Green, Birmingham B27 6DX, England (Formerly Bridge House Hotel)
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Hotel Birmingham South/NEC 3*
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Also Known As:
Bridge Hotel Birmingham

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style
#21 Business Hotel in Birmingham
Hotel Class
Official Description (provided by the hotel)
Quality Hotel offers a clean, cosy and affordable accommodation. We are located just 6 min away on the train from Birmingham city centre and less than 15 min drive (under 6 miles) from the NEC and the airport. All our rooms include FREE Secure Car Parking, FREE Tea/coffee and FREE Wi- Fi for each of our valuable guests. The hotel has a 24-hour reception and each of our comfortable rooms has a private bathroom with either a shower or a bath, a TV, work desk, tea/coffee making facilities and high speed wireless internet connection. The Pillars Restaurant is open for dinner Monday-Saturday between 18:30 - 21:30 and offers a menu that changes with the seasons including succulent steaks, local lamb and fresh fish dishes.The hotel bar is stocked with variety of beers and a good wine list. Acocks Green Train Station is located less than 2 min walk from us with the famous Bullring Shopping Centre just 3 train stops away. ... more   less 
Number of rooms
50

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