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Quality Hotel Birmingham South/NEC

49 Sherbourne Road | Acocks Green, Birmingham B27 6DX, England (Formerly Bridge House Hotel)
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Quality Hotel Birmingham South/NEC
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Quality Hotel Birmingham South/NEC
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92 Reviews from our TripAdvisor Community

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    40
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    11
    8
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (92)
  • Mar-May only
    (35)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (11)
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South Wales, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

I don't usually write reviews for hotels, even though that me and my wife travel at least once every 2-3 months. This hotel was very "average". For the price that you pay, that is exactly what you get, but maybe lacking some major qualities within it. Examples: 1. Bed wasn't made. 2. Bathroom was half cleaned. 3. Very long corridors... More 

Was this review helpful? Yes 1
Moggerhanger, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights on a work trip in September. I liked the look of the hotel, and inside it did indeed look very nice. I checked in fine and was shown to my room, however the keycard I had been given didn't work. I went back to reception and they gave me another - which didn't work... More 

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Canterbury, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Quality this hotel is not! I checked in for 4 nights. My first room was so hot you could hardly breath, a radiator in the hallway was broken and on full. I asked to change rooms and was told that none were available, only when I said that I would check out and find another hotel did they find another... More 

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Hertford, United Kingdom
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 19, 2015

This is large Victorian built hotel situated less than 100 metres from the railway station into central Birmingham (9 minutes by train) (and we couldn't hear the railway from the hotel). We were pleasantly greeted and found our room, although small, to be spotlessly clean ,well decorated and well equipped The floors are a bit creaky but we were only... More 

Was this review helpful? Yes 1
Jakarta,Indonesia
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed June 15, 2015 via mobile

Despite a few of their staff being quite friendly, there is no way I would ever stay here. First off, it's not that close to the NEC. I didnt mind though, it's not that difficult to get there. It's also somewhat of a maze to get to rooms in the back. There's bits of furniture that line the hallway, and... More 

Was this review helpful? Yes 2
Miramar, Florida
2 reviews
5 of 5 stars Reviewed June 4, 2015

We spent a very pleasant few days in May at this hotel . The staff was great and very accommodating. If you like the peace and quiet away from a. busy schedule, this is the place to be. We would definitely stay here again, Please keep up the good work and thank you to you and your staff.

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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 3, 2015 via mobile

My friend and I stayed here for one night over the weekend and couldn't fault the hotel at all. The hotel was around an 8 minute drive from the city centre and a 5 minute taxi drive to a party we were attending in Moseley so perfect location for us! All the staff we met were so friendly and helpful... More 

Was this review helpful? Yes 2
Cork, Ireland
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed May 27, 2015

The hotel isn't near the NEC, either a £20 taxi, or a 1.5 hour train. No shuttle bus or anything provided by the hotel. We stayed here for 2 nights. My flight got in pretty early (7.30am) on our first day, but dropped my suitcase off at the hotel as there was 'baggage area'. Which was just a space next... More 

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Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear madam, thank you for posting a review on here as well. I would like to clarify that we have never advertised a shuttle to or from the hotel or indeed a direct train to or from the NEC. We are 5.5 miles away from the NEC and just under 6 minutes train journey to the City Centre. You never... More 

Lingwood, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 25, 2015

I had a short stay of only one night and booked in at 9.30 at night. It was no problem for a meal to be prepared for me from the short menu. It was of good quality and very good value. The room was certainly adequate, especially, bearing in mind the cost with a good en-suite. The bed was extremely... More 

Was this review helpful? Yes 1
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Guest, thank you for sharing your experience following your stay with us! I am extremely delighted to hear all that you had to say and would like to thank you on behalf of the entire team here at the Quality Hotel Birmingham South. Looking forward to welcoming you again in the near future! Kind regards, Lucy K. More 

Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 15, 2015

Last minute booking & very limited Availability in the area. I didn't arrive til late & car park was pretty full but there were a few spaces a available. Guy on reception was very accommodating & helpful. Getting to my room was a bit of a job as its a bit of a rabbit warren which wasn't an issue 4... More 

Was this review helpful? Yes 1
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Madam, Thank you so much for posting your positive review. It is greatly appreciated by all of us here at the Quality Hotel Birmingham South. We always try our best and do hope to see you again here in the future! Kind regards, Lucy K. More 

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