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Quality Hotel Birmingham South/NEC

49 Sherbourne Road | Acocks Green, Birmingham B27 6DX, England (Formerly Bridge House Hotel)
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Quality Hotel Birmingham South/NEC
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Quality Hotel Birmingham South/NEC
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89 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
  • All months
    (89)
  • Mar-May only
    (35)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (11)
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Canterbury, United Kingdom
2 of 5 stars Reviewed 4 days ago NEW

Quality this hotel is not! I checked in for 4 nights. My first room was so hot you could hardly breath, a radiator in the hallway was broken and on full. I asked to change rooms and was told that none were available, only when I said that I would check out and find another hotel did they find another... More 

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Hertford, United Kingdom
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is large Victorian built hotel situated less than 100 metres from the railway station into central Birmingham (9 minutes by train) (and we couldn't hear the railway from the hotel). We were pleasantly greeted and found our room, although small, to be spotlessly clean ,well decorated and well equipped The floors are a bit creaky but we were only... More 

Was this review helpful? Yes 1
Jakarta,Indonesia
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Despite a few of their staff being quite friendly, there is no way I would ever stay here. First off, it's not that close to the NEC. I didnt mind though, it's not that difficult to get there. It's also somewhat of a maze to get to rooms in the back. There's bits of furniture that line the hallway, and... More 

Was this review helpful? Yes 1
Miramar, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

We spent a very pleasant few days in May at this hotel . The staff was great and very accommodating. If you like the peace and quiet away from a. busy schedule, this is the place to be. We would definitely stay here again, Please keep up the good work and thank you to you and your staff.

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My friend and I stayed here for one night over the weekend and couldn't fault the hotel at all. The hotel was around an 8 minute drive from the city centre and a 5 minute taxi drive to a party we were attending in Moseley so perfect location for us! All the staff we met were so friendly and helpful... More 

Was this review helpful? Yes 2
Cork, Ireland
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed May 27, 2015

The hotel isn't near the NEC, either a £20 taxi, or a 1.5 hour train. No shuttle bus or anything provided by the hotel. We stayed here for 2 nights. My flight got in pretty early (7.30am) on our first day, but dropped my suitcase off at the hotel as there was 'baggage area'. Which was just a space next... More 

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Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear madam, thank you for posting a review on here as well. I would like to clarify that we have never advertised a shuttle to or from the hotel or indeed a direct train to or from the NEC. We are 5.5 miles away from the NEC and just under 6 minutes train journey to the City Centre. You never... More 

Lingwood, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 25, 2015

I had a short stay of only one night and booked in at 9.30 at night. It was no problem for a meal to be prepared for me from the short menu. It was of good quality and very good value. The room was certainly adequate, especially, bearing in mind the cost with a good en-suite. The bed was extremely... More 

Was this review helpful? Yes 1
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Guest, thank you for sharing your experience following your stay with us! I am extremely delighted to hear all that you had to say and would like to thank you on behalf of the entire team here at the Quality Hotel Birmingham South. Looking forward to welcoming you again in the near future! Kind regards, Lucy K. More 

Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 15, 2015

Last minute booking & very limited Availability in the area. I didn't arrive til late & car park was pretty full but there were a few spaces a available. Guy on reception was very accommodating & helpful. Getting to my room was a bit of a job as its a bit of a rabbit warren which wasn't an issue 4... More 

Was this review helpful? Yes 1
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Madam, Thank you so much for posting your positive review. It is greatly appreciated by all of us here at the Quality Hotel Birmingham South. We always try our best and do hope to see you again here in the future! Kind regards, Lucy K. More 

navan
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed April 20, 2015

Arrived very early at this Hotel 08.00. We did not have an early book in. The receptionist went to the trouble to find us a room, which we were very grateful. We then decided to have the hotels breakfast. full english fairly priced at 7.50 pounds plenty more options. This is an old hotel with old decor but with clean... More 

Was this review helpful? Yes 1
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Sir, thank you very much for the lovely feedback! I am glad to hear that you had a very pleasant stay and hope to welcome you here again soon. Kind regards, Lucy K. More 

Brmingham
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 14, 2015

We return to this little Gem of a hotel again and again . There is no request with in reason that the staff at this hotel will not attempt to fullfil, from the team on the front desk to the waiter/waitress in the bar and restaurant they all pull together. Even the housekeeping girls get in on the act. So... More 

Was this review helpful? Yes 1
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Ella, thank you ever so much for taking the time to leave your positive review on your repeat stay at The Quality Hotel. I have passed your compliments to all the staff. We hope to see you here again and again! Kind regards, Lucy K. More 

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