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Quality Hotel Birmingham South/NEC

49 Sherbourne Road | Acocks Green, Birmingham B27 6DX, England (Formerly Bridge House Hotel)
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Quality Hotel Birmingham South/NEC
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Quality Hotel Birmingham South/NEC
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84 Reviews from our TripAdvisor Community

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Traveler rating
    38
    23
    9
    5
    9
See reviews for
7
19
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28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
  • All months
    (84)
  • Mar-May only
    (35)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (11)
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Cork, Ireland
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel isn't near the NEC, either a £20 taxi, or a 1.5 hour train. No shuttle bus or anything provided by the hotel. We stayed here for 2 nights. My flight got in pretty early (7.30am) on our first day, but dropped my suitcase off at the hotel as there was 'baggage area'. Which was just a space next... More 

Was this review helpful? Yes
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear madam, thank you for posting a review on here as well. I would like to clarify that we have never advertised a shuttle to or from the hotel or indeed a direct train to or from the NEC. We are 5.5 miles away from the NEC and just under 6 minutes train journey to the City Centre. You never... More 

Lingwood, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a short stay of only one night and booked in at 9.30 at night. It was no problem for a meal to be prepared for me from the short menu. It was of good quality and very good value. The room was certainly adequate, especially, bearing in mind the cost with a good en-suite. The bed was extremely... More 

Was this review helpful? Yes
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Guest, thank you for sharing your experience following your stay with us! I am extremely delighted to hear all that you had to say and would like to thank you on behalf of the entire team here at the Quality Hotel Birmingham South. Looking forward to welcoming you again in the near future! Kind regards, Lucy K. More 

Senior Contributor
48 reviews 48 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Last minute booking & very limited Availability in the area. I didn't arrive til late & car park was pretty full but there were a few spaces a available. Guy on reception was very accommodating & helpful. Getting to my room was a bit of a job as its a bit of a rabbit warren which wasn't an issue 4... More 

Was this review helpful? Yes 1
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Madam, Thank you so much for posting your positive review. It is greatly appreciated by all of us here at the Quality Hotel Birmingham South. We always try our best and do hope to see you again here in the future! Kind regards, Lucy K. More 

navan
Contributor
16 reviews 16 reviews
5 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed April 20, 2015

Arrived very early at this Hotel 08.00. We did not have an early book in. The receptionist went to the trouble to find us a room, which we were very grateful. We then decided to have the hotels breakfast. full english fairly priced at 7.50 pounds plenty more options. This is an old hotel with old decor but with clean... More 

Was this review helpful? Yes 1
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Sir, thank you very much for the lovely feedback! I am glad to hear that you had a very pleasant stay and hope to welcome you here again soon. Kind regards, Lucy K. More 

Brmingham
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 14, 2015

We return to this little Gem of a hotel again and again . There is no request with in reason that the staff at this hotel will not attempt to fullfil, from the team on the front desk to the waiter/waitress in the bar and restaurant they all pull together. Even the housekeeping girls get in on the act. So... More 

Was this review helpful? Yes 1
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Ella, thank you ever so much for taking the time to leave your positive review on your repeat stay at The Quality Hotel. I have passed your compliments to all the staff. We hope to see you here again and again! Kind regards, Lucy K. More 

Sheffield, England, United Kingdom
Top Contributor
60 reviews 60 reviews
10 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed April 13, 2015 via mobile

We stayed here literally from 11pm till 2.30am to get a few hours before a flight from Birmingham Airport. We pre booked well in advance from Expedia based on the pictures and ratings and it was adequate for what we needed. It was a bit like Crystal Maze navigating up the stairs and around various corridors with all our holiday... More 

Was this review helpful? Yes
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Madam, Thank you for your feedback. It was a pleasure to welcome you here however I am sorry to hear that we did not meet your expectations with regards to the corridors and the room size. I hope you will give us another chance in the future when I will personally make sure that you have been accommodated in... More 

Belfast, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 29, 2015

I stayed a couple of nights using this hotel as a base while in Birmingham for the weekend. All staff were very friendly, polite and helpful. The room was clean and spacious with a good bathroom. Everything you could want for a short stay.

Was this review helpful? Yes 1
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Guest, thank you for choosing us and for taking time to leave your kind comments. We value your feedback and it helps us develop our service further. We look forward to welcoming you here again on your next trip to Birmingham. Kind regards, Lucy K. More 

Senior Contributor
27 reviews 27 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 26, 2015

I Loved Staying Here. It's a Lovely Hotel The Beds are So Confy and The Guy in Reception Was Very Friendly. The Room Was Spacius and Very Clean. It's a Really Great Place To Stay. I Didint need it but Their Is Free Wifi. Highly Reccomend This Hotel.

Was this review helpful? Yes 1
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Guest, on behalf of the entire team here at the Quality Hotel, thank you very much for the lovely review! I am really pleased that you have enjoyed every aspect of your stay and hope to welcome you here again soon. Kind regards, Lucy K. More 

Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 21, 2015

I had to choose a hotel for the same evening and finding something good was a mission. But my choice via Booking.com was right again. Greeted by profesionally trained staff and accommodated in a lovely clean bedroom overlooking a small rear garden. Some noisy guests next door but once i informed reception this was dealt with straight away. I felt... More 

Was this review helpful? Yes 1
Lucy K, General Manager at Quality Hotel Birmingham South/NEC, responded to this review

Dear Madam, thank you so much for your kind review! I am delighted to hear that we got it right yet again! We always try to do our best and to receive such a wonderful feedback is priceless. I am pleased that you have enjoyed every aspect of your stay and look forward to welcoming you here again soon. Kind... More 

Mahe Island, Seychelles
Contributor
19 reviews 19 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 20, 2015

The room was simple but clean and perfect for 5 nights stay. 15 min to the city centre and great for parking! We ate in the restaurant and the food came quickly and was tasty! Will probably go again next time we are in Birmingham. For the price and location, this is absolutely spot on! Customer Service was second to... More 

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