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Quality Hotel Birmingham South/NEC

49 Sherbourne Road | Acocks Green, Birmingham B27 6DX, England (Formerly Bridge House Hotel)
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122 Reviews from our TripAdvisor Community

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Guildford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Brief visit only, in order to attend a service at the local crematorium. Janice, the receptionist, was extremely kind and helpful, providing a warm welcome. Clean, warm, comfortable and secure facilities.

Helpful?
1 Thank robens2016
Greenwich, null, United Kingdom
Level Contributor
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

On entering the room I noticed there were stains on the carpets, bed linens and one wall. On further inspection the bathroom door lock had been broken off and the window handle had also been broken preventing the widow shutting all night. All the the above I could have handled, as the price was lowish. But when fire alarms went... More 

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Thank Jonathan B

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Warwick, United Kingdom
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed January 2, 2016 via mobile

We stayed here for one night as it was close to a family event. On the positive side, the rooms are a good size and clean. The staff are very friendly and willing to help. The downsides are that the walls are very thin and you can hear conversations in the rooms next to you. The shower in my room... More 

Helpful?
Thank Jenny H
Blackpool, United Kingdom
2 reviews
3 of 5 stars Reviewed November 25, 2015

Four nights was enough. I first reported a bulb missing in the bathroom -- it was not put in while we were there. I also reported a light not coming on on a dark stairway until we were halfway down, which is dangerous at any age, but we are 65 and 72 -- that also was not put right while... More 

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Helpful?
Thank francisc194
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 25, 2015

Stayed here due to its location from the NEC and city centre. The staff are pleasant and welcoming. Great free parking and wifi too! The hotel does need a good up date though, My room was a good size for one person, however the window didn't close and when i went to close it the handle fell off. I did... More 

Helpful?
Thank Michael Y
UK
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed November 10, 2015

We booked this hotel based on the cost and its closeness to the NEC. The sat nav had us driving through suburbia and we weren't sure where we would end up. When we got we were pleasantly surprised. The hotel car park is in a courtyard at the back and is very quiet and seems secure, it is also FREE,... More 

Helpful?
2 Thank Mark B
Milton Keynes, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 6, 2015

This seemed like an ideal place to stay, as it is not too far from the NEC. The price was good and the guy on reception was very pleasant and helpful. We were allocated room 108, which is incredibly tiny, although the bathroom was a reasonable size. The bathroom window had no blind and as you have to partly stand... More 

Helpful?
Thank Teenyted
norfolk
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed November 5, 2015

We stayed at this hotel for one night (thank goodness) as we were visiting the NEC. I always look at reviews and this one seemed the best that was left at fairly short notice. It was a very unpleasant experience. As soon as we walked into the reception it felt dank and dirty. We went up to our room through... More 

Helpful?
Thank norfolktwo
Cardiff, United Kingdom
Level Contributor
66 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed October 31, 2015 via mobile

Hotel is clean and functional ,but looking dated and a bit tired Staff are excellent, friendly and great at helping Rooms nice size ,shower was poor water flow WiFi almost non existent in room Worse bit though was poor mattresses lumpy and soft Cooked Breakfast was excellent ,well cooked and as much as you want. Cereals where cheap and minimal... More 

Helpful?
1 Thank malcolm g
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