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The St. John's Hotel


Hotel class 4.0 of 5
651 Warwick Road | Birmingham (formerly "Renaissance Solihull Hotel"), Birmingham B91 1AT, England
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Reviews you can trust

62% Recommend
3.5 of 5 stars 44 reviews
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By trip type
All (44)
[ Date ] [ Rating ]
Pretty good!
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4 of 5 stars
Jayess51   2 contributions
London
Nov 14, 2009 | Trip type: Family New

This was my second visit. As good as the first one (last year, same time). I am surprised by other reviews as I am pretty fussy. Food has been good both visits. Room clean and comfortable. Beds have mattress toppers. Room a bit warm overnight. I only stay overnight while visiting the NEC but would gladly go again. I only... more

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5 of 5 stars
mich1303   1 contribution
Derby
Nov 1, 2009 | Trip type: Couples

Upon arrival to hotel was a little disturbed to find a dead rat in the car park so first impressions were not great but putting this aside I could not fault the hotel or its staff at all. Our room was right at the top of the hotel at the back which is what I requested when booking as there... more

Management response from
StJohnManager, Hotel Manager

Dear Guest Thank you very much for your kind review following your stay at St Johns. It is great to know when we're getting it right and I will make sure that I pass your comments onto the team. We look forward to welcoming back to St Johns soon. Kind Regards Emma Fairhurst - Operations Manager

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3 of 5 stars
skinnylizHampshire   1 contribution
hampshire
Oct 4, 2009 | Trip type: Friends getaway

Scruffy room, torn sheets, ripped furniture, wallpaper. Food items left in fridge from previous guests, for how long we dont know, as the fridge was not working. Having stayed there once before, it is very apparent that it has gone downhill, and does not now really warrant its 4-star status. more

Management response from
StJohnManager, Hotel Manager

Dear Guest., Thank you for your comments following your recent stay at St Johns Hotel. I am extremely disappointed to hear about the poor expereince you had with your bedroom during your stay. I can assure this is not our usual standard. I am now working closely with my Team to rectify the issues that you mentioned in order to...

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5 of 5 stars
smoggii   7 contributions
Pencoed, United Kingdom
Aug 31, 2009 | Trip type: Couples

We loved this hotel, arrived around 5ish, checked in to an executive double which had a beautiful view of the garden. We spent an hour in the spa area, swim, jacuzzi and steam room before heading back to the room for a nice glass of wine before dinner. The dining room was a small conference room on this evening as... more

Management response from
StJohnManager, Hotel Manager

Dear Guest, Thank you very much for your very kind comments regarding your stay at St Johns, I will make sure that these comments are passed onto the team. I can only apologise for the noise disturbance you suffered during your stay. We do where possible try to allocate non function guests into quieter areas of the hotel, although at...

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5 of 5 stars
hannaloo   1 contribution
leicester
Aug 7, 2009

stayed for 1 night for a treat for my daughters birthday , had a good deal which included dinner, breakfast and a bottle of wine, used the leisure facilities also, we had a really lovely time, we left the car at the hotel and walked to the train station approx 7 mins away and caught a train to birmingham, straight... more

Management response from
StJohnManager, Hotel Manager

Dear Guest, Thank you for your kind words regarding your stay at our hotel We look forward to welcoming you back St Johns soon for your next retail therapy trip! Kind Regards Julie Hammond - General Manager

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5 of 5 stars
Millymor70   21 contributions
Wales
Jul 28, 2009

Even though they had four wedding going on the weekend my daughter and I stayed, nothing was too much trouble for the staff on the reception desk, I found it difficult to sleep on the first night, so we were given another room, away from the road, the staff even took our cases to the new room while we went... more

Management response from
StJohnManager, Hotel Manager

Dear Guest Thank you for your positive comments regarding your stay at St Johns. I shall certainly pass on your comments to the team. I look forward to welcoming you back to St Johns soon. Regards Julie Hammond - General Manager

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4 of 5 stars
007C   3 contributions
BirminghamUK
Jul 3, 2009 | Trip type: Couples

this Hotel is perfect for a weekend getaway. Clean rooms, friendly staff and the food is great! Ive stayed here a few times and have been in different rooms. Some of the rooms the wallpaper is peeling so they probably need to refurb some of them. All in all a great hotel. more

Management response from
StJohnManager, Hotel Manager

Dear Guest Thank you very much indeed for your kind feedback following your stay with us earlier this month. I was delighted with your comments and you can be assured that I have shared these with my team. It is only by receiving such feedback that we know about the things we are doing well and indeed where we can...

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5 of 5 stars
pacha27   2 contributions
Bedfordshire
Jun 21, 2009 | Trip type: Business, Solo travel

Spent three nights here and it was excellent. The hotel is set in its own grounds surrounded by mature trees and shrubs and is very 'designer' in decor. The room and en suite were kept very clean and comfortable and the staff very helpful and pleasant. Breakfast was a veritable feast of variety, well prepared and cooked to perfection by... more

Management response from
StJohnManager, Hotel Manager

Dear Guest Thank you very much for your kind feedback following your stay with us. I was absolutely delighted with your comments and you can be assured that I have shared these with all of my team particularly the breakfast colleagues you mentioned. It is only by receiving such feedback that we know about the things we are doing well...

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1 of 5 stars
pippy204   44 contributions
uk
Jun 21, 2009 | Trip type: Business
1/1 found this review helpful

I recently stayed at this hotel for one night for a conference. The TV didnt work, the wallpaper in the bathroom was peeling off the wall, no internet cable or WiFi and the extractor fan and air conditioning did not work either. After complaining about the above problems and being told that they could not be fixed, I was shown... more

Management response from
StJohnManager, Hotel Manager

Dear Guest Thank you for your feedback on Trip Advisor. I can only apologise that we didn't meet your expectations during your stay with us. We always openly welcome constructive feedback from our guests regarding their experience of our hotel, whether positive or negative, as my management team find it to be an invaluable tool for catering for our customers...

NICE HOTEL
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3 of 5 stars
penigill   3 contributions
edinburgh
May 13, 2009 | Trip type: Business, Solo travel

Stayed just one night here. Pleasant hotel with lovely garden and excellent service. The room was a bit 'tired' and could do with redecoration however food was lovely and breakfast arrived to my room when I ordered it. Good central location. more

Management response from
StJohnManager, General Manager

Thank you for taking the time to post your constructive feedback following your recent stay with us. I was pleased to read that you enjoyed your stay, and will pass your positive comments on to the team. I hope to have the opportunity of welcoming you back to the St Johns Hotel on your next visit to the Midlands Regards...

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The St. John's Hotel Also Known As

  • The St Johns Hotel
  • St Johns Hotel
Address: 651 Warwick Road | Birmingham (formerly "Renaissance Solihull Hotel"), Birmingham B91 1AT, England