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Forest of Arden Marriott Hotel & Country Club

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Maxstoke Lane | Meriden, Birmingham CV7 7HR, England
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Forest of Arden Marriott Hotel & Country Club
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Forest of Arden Marriott Hotel & Country Club
Forest of Arden Marriott Hotel & Country Club
Forest of Arden Marriott Hotel & Country Club
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751 reviews from our community

Traveler rating
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    129
    58
    35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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Nottingham, United Kingdom
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here last week. Check in and interaction with general hotel staff could not have been friendlier, more welcoming or helpful. Great start. Room pleasant. Lovely view over part of the golf course. Attended afternoon conference and dinner: tea/coffee stations, whilst intended to be trendy and up to date, were actually impractical as they became dirty and strewn with everyone... More 

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Chorley, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Not a bad stay but also nothing special, usual chain hotel. Room perfectly serviceable for a business stay, restaurant service was a little slow but staff were clearly trying their best to keep up with a number of large groups

Was this review helpful? Yes 2
Ankush S, Director Of Operations at Forest of Arden Marriott Hotel & Country Club, responded to this review

Thank you for your review of the Forest of Arden Marriott Hotel and Country Club! We are sorry that we were unable to impress you with our product and service. Our endeavour is always to go above and beyond your expectation but seem to have fallen short in your case and that for us is a learning. If you would... More 

North Yorkshire
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have used this Hotel many times over the years. I and a number of colleagues used this as our base whilst exhibiting at the NEC which is a mere 3miles away. it was perfect to be able to enjoy a beer on the patio area following a couple of hard days. reception staff very cheery on arrival and genuine... More 

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Ankush S, Director Of Operations at Forest of Arden Marriott Hotel & Country Club, responded to this review

Thank you for your recent review of the Forest of Arden Marriott Hotel and Country Club! We are delighted to know that your staf with us was an enjoyable one - if there is anything we can do to make your next visit with us even better, do not hesitate to ask. Maybe bring along the clubs next time and... More 

Leicester, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A very comfortable hotel and I/we would visit again. Superb surroundings a stones throw from the NEC and although a very large well patronised (at the time of our stay the hotel was full) establishment we felt very un-crowded and special. I did consider that in places the hotel was/is due a makeover in the public areas though. Any grumbles?... More 

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Ankush S, Director Of Operations at Forest of Arden Marriott Hotel & Country Club, responded to this review

Thank you for your review of the Forest of Arden Marriott Hotel and Country Club! Its dissappointing to know that we were not able to offer you the service and a stay that you have come to expect of us - your feedback is noted and well appreciated. We usually never go wrong in our service and we seem to... More 

Essex
Contributor
17 reviews 17 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel, like many others housed in old properties, suffers from problems of maintenance and deoration. Although stunning as you arrive down the long drive, compared to some new build Marriott hotels this lacks the elegance and room facilities you might have come to expect. That said, the place was clean and the staff were fantastic. Since there is no... More 

Was this review helpful? Yes 1
Ankush S, Director Of Operations at Forest of Arden Marriott Hotel & Country Club, responded to this review

Thank you for your recent review of the Fotrest of Arden Marriott Hotel and Country Club! It was a pleasure meting you while you were guests with us and we are happy to know that on the whole your stay was an enjpoyable one. I can understand your comment about the guest traffic on the days that you had mentioned... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

First stay at this marriott. Staff good as at all marriotts. Decor needs a good make over. the only way to describe food inresuaurants is ordinary. Marriott restaurant food is normally varied and good portions. These 2 restsurants here lacked imagination and the plates lacked food

Was this review helpful? Yes 1
Ankush S, Director Of Operations at Forest of Arden Marriott Hotel & Country Club, responded to this review

Thank you for you recent review of the Forest of Arden Marriott Hotel and Country Club! We are sorry to know that we were not able to offer you with a stay more than just ordinary - our attempt has always been to impress and I can see from your comments that the quality of food and the decor were... More 

West Sussex, UK
Top Contributor
74 reviews 74 reviews
31 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here whilst visiting a show being held at the NEC. I am disabled and sometimes have to use a wheelchair so will make some relevant observations about the hotel's accessibility. There were two disabled parking spaces near to the hotel lobby and I was informed that there are others nearby. There were no doormen to... More 

Was this review helpful? Yes 2
Ankush S, Director Of Operations at Forest of Arden Marriott Hotel & Country Club, responded to this review

Thank you for your review of the Forest of Arden Marriott Hotel and Country Club! We are delighted to know that you had such an enjoyable stay with us and we will let Michaela know of your appreciation towards her, she will be thrilled to know her efforts have been recognised. Your comments on the lack of air conditioning and... More 

Dorchester, United Kingdom
Top Contributor
97 reviews 97 reviews
35 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked by colleagues for a business meeting. Accommodation was decidedly basic, but clean and serviceable. Meeting rooms were well appointed and meals during meetings were good if a little pricey. Service was patchy. In the restaurant a pregnant waitress could not have been more helpful, while the desk staff were slow and a little offhand. My main remark would deb... More 

Was this review helpful? Yes
Ankush S, Director Of Operations at Forest of Arden Marriott Hotel & Country Club, responded to this review

Thank you for your recent review of the Forest of Arden Marriott Hotel and Country Club! Please accept our apologies for not being able to give you an average stay - its our constant endeavour to impress and we seem to have fallen short in your case. Your point on the decor is noted and even though we will not... More 

Rosedale, Maryland
1 review
4 of 5 stars Reviewed 1 week ago

Recently Stayed for 7 days . Hotel is near airport plus for us and excellent taxi service obtained. Desk staff professional, caring , and helpful. Printed maps and direction for day trips . Breakfast Buffet very good and Room Service (24hs) is especially nice for sleep in. Room service servers courteous and helpful especially Anton.. One morning forgot a breakfast... More 

Was this review helpful? Yes
Ankush S, Director Of Operations at Forest of Arden Marriott Hotel & Country Club, responded to this review

Thank you for your review of the Forest of Arden Marriott Hotel and Country Club! It was an absolute pleasure to read your feedback and we are delighted to know that you so enjoyed your stay with us. We have let the team members know fo your appreciation and they were delighted to know their efforst have been recognised. Thank... More 

Norwich
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Looks nice, clean, tidy. Re emotion staff initially looked at us like we were crazy when we approached the desk, stating our company name, that we had a meeting booked and had lunch been arranged for us? Met by a series of 'uhh' and 'huh' rather than 'excuse me/pardon/sorry' if our questions were misunderstood! The restaurant stuff were similar in... More 

Was this review helpful? Yes
Ankush S, Director Of Operations at Forest of Arden Marriott Hotel & Country Club, responded to this review

Dear Gemma, Thank you for your recent review of the Forest of Arden Marriott Hotel and Country Club! Please accept our apologies for the drop in service standards you experienced while with us. I can only request you to please treat this as a one off as this is not us and certainly not the standard we claim to keep.... More 

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