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All 140 Birmingham hotels

Holiday Inn Express Birmingham NEC

3.0 of 5 Hotel   |   Bickenhill Parkway, Birmingham B40 1QA, England
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Ranked #65 of 140 Hotels in Birmingham
A recent review
5 of 5 stars reviewed 2 days ago
Kevin G Abergavenny, Wales, United Kingdom
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476 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Abergavenny, Wales, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here last night for the Lee Evans show at the NIA. I have to say I was impressed with almost every thing about the place. The positives: Staff were very pleasant and helpful at all times. Room was well equipped and had almost everything we needed. Bar area was comfortable and welcoming. Cleanliness was outstanding. Location was ideal.... More

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Senior Contributor
43 reviews 43 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for two nights: + Room had enough space + Bathroom was good / 10 minutes walking from railway station and airport - Laundry was not ironed and only stuffed into a plastic bag - Carpet in the room was not clean - Basic breakfast and not fully ready at opening - Only one restaurant in walking distance were the... More

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JCH1709, Guest Service Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for your review on Trip Advisor. I am happy you found our rooms to be spacious and the bathroom to be a good standard. I agree we are most fortunate where the hotel is situated as we are in easy reach of the NEC and Birmingham Airport. I am sorry your laundry was not ironed I... More

Lytham St Anne's, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just enjoyed 3 nights at this hotel. It is similar to a lot of other hotels, clean, well presented, breakfast adequate. What made this different were the staff, they were so accomodating and helpful. Thank you for making our stay a pleasant experience.. See you again

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JCH1709, Guest Service Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for your great review. I am so pleased you enjoyed your stay here at Holiday Inn Express NEC and that our staff were accommodating to your needs. I know they will be most pleased to read this! We do hope you will come back to us when next in the area. Kind Regards Samuel Blount Guest... More

Truro
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for one night to break up a long journey from Cornwall. Can't fault the room at all. Really lovely. Immaculate. Good parking and nice little pub next door. If staying again I'd prob go to the pub next door for breakfast (if it's open) as the breakfast here wasn't great. Cold beans, no bacon, pastries were uncooked. But on... More

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JCH1709, Guest Service Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for your 4 star review on the hotel. I am most happy you found our rooms to be immaculate. Our housekeeping manager will be thrilled to read this! Unfortunately we do share the postcode with another hotel and this can confuse sat nav systems we do however have signage in the local area to avoid confusion... More

Limerick, Ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good location, easily accessible from the airport. Staff very helpful and rooms are clean, bathroom showing signs of usage but to be expected in high volume turnover hotels. Breakfast was fine and okay qulaity.

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JCH1709, Guest Relations Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for your review of Holiday Inn Express Birmingham NEC I am glad you found our rooms to be clean and all our staff to very helpful. It is pleasing to find you found us in a good location and close to the airport. I do hope you will consider us again when next in the area.... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 15, 2014

Stayed here twice now for concerts at LG. Good comfortable rooms. Nice and clean with tea and coffee making facilities and toiletries. Breakfast is good as long as you aren't there for a really popular busy concert as the queues are ridiculous. About a 20 min walk to arena or a short taxi ride for a fiver if booked with... More

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JCH1709, Guest Relations Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest. Thank you for your comments on Trip Advisor. I'm pleased to read you enjoyed your stay. It's great to hear you've come back to us after a previous stay! We do hope to see you again when you next attend a concert. Thank you for choosing IHG. Kind Regards Samuel Blount Guest Service Manager More

Banbury
Top Contributor
120 reviews 120 reviews
57 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed August 15, 2014

On leaving the hotel for our early morning flight, we were horrified to find that the fire doors from our ground-floor room-corridor to Reception opened INWARDS, not outwards. We can't comment on any other fire doors in the hotel. Imagine panic-stricken guests streaming along the corridor to escape in case of fire, pushing against the doors only to find they... More

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JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest Thank you for taking the time to write a review. I am sorry that you were concerned about the fire doors at the hotel. Please be assured that we take the health and safety of our guests very seriously and that we would not operate with anything was deemed unsafe. If you would like to discuss further I... More

London, United Kingdom
1 review
5 of 5 stars Reviewed August 12, 2014

I stayed here for business purposes recently and throughout my 8 nights all the staff where fantastic. In particular Katrina who every night when I visited the bar/vending machines made my stay extremely pleasant, like all the staff she was always upbeat and happy to help. The overall standard of the hotel was very good and the housekeeping staff always... More

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JCH1709, Guest Relations Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you very much for your 5 start review on Trip Advisor. I am thrilled you found everything to be excellent with your stay. I know Katryna will be thrilled to see this review. At Holiday Inn Express Birmingham NEC we are dedicate to ensure all of our guests are taken care of and that everyone enjoys their... More

Southampton, United Kingdom
2 reviews
5 of 5 stars Reviewed August 10, 2014

Stayed here for recent Festival of Quilts, and the hotel was understandably very busy, however everything was very good.The rooms were spotlessly clean, as were the general areas of the hotel. The breakfasts were good and plentiful. The most outstanding area of excellance came from all the staff we encountered over the days of our stay. Every shift were a... More

Was this review helpful? Yes
JCH1709, Guest Relations Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you so much for your lovely review. I am happy you found our rooms to be spotlessly clean. I know all the staff here at Holiday Inn Express Birmingham NEC will be thrilled to see this review as they have achieved their goals in taking care of our valued guests. We really do like to excel ourselves... More

Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 10, 2014

Had a two night stay at as I needed somewhere specifically in this area. Was more than pleased with the standards which represented excellent value for money when booked in advance. Room was very clean with good standard of linens. Staff were professional and helpful. Breakfast was adequate for the price paid. Charming Pub adjacent to the hotel - pay... More

Was this review helpful? Yes 1
JCH1709, Guest Relations Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for 4 star review on Trip Advisor. I am extremely pleased you enjoyed your stay and found our standards to be great value for money. I will pass on your review to our staff as they will be thrilled to know they made your stay pleasurable. It is truly rewarding to my staff when a guest... More

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Additional Information about Holiday Inn Express Birmingham NEC

Address: Bickenhill Parkway, Birmingham B40 1QA, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Birmingham NEC 3*
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Also Known As:
Holiday Inn Express Birmingham Nec Hotel Birmingham
Birmingham Holiday Inn

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