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Holiday Inn Express Birmingham NEC

3.0 of 5 Bickenhill Parkway, Birmingham B40 1QA, England
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Holiday Inn Express Birmingham NEC
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Holiday Inn Express Birmingham NEC
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546 reviews from our community

Traveler rating
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    67
    39
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Holiday Inn Express Birmingham NEC is a great place to stay we was visiting the nec so was perfect for us it was reasonable priced clean and tidy free Wi-Fi great location we ate out at harvester wich was close by and I must say you wont go wrong there it was lovely !!

Was this review helpful? Yes
County Durham, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Second time staying here, would recommend it to anyone and can't wait to stay here again. Breakfast very good and plenty of it, dinner in the restaurant absolutely superb. Very good special offer rates.

Was this review helpful? Yes
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Thank you for your lovely review! We love to get feedback from repeat visitors and hope to see you again soon. Regards Fiona General Manager More 

Market Weighton, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

On arrival we found the staff very friendly, and was soon checked into our room. It was clean and comfortable. We had an issue with the room heater, this was soon sorted promptly by a member of staff bringing us a portable heater. Bathroom was clean. The downfall was Breakfast, tasteless, watery scrambled egg, cheap sausages. (We have used Holiday... More 

Was this review helpful? Yes
JCH1709, Front Office Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for your recent review of Holiday Inn Express Birmingham NEC. I am pleased to read you found our staff to be friendly and helpful and they were prompt in resolving your issue. Thank you again Kind Regards Sam Blount More 

Preston
Top Contributor
56 reviews 56 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I have stayed in a few Holiday inns now and to be honest there's just not consistency. I love the brand but I must say the food offering let's them down. My stay at Birkenhead was fine. It's clean big space nothing exciting.It could do with a few plants or room divider to separate the lounge or bar area from... More 

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JCH1709, Front Office Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for your recent correspondence of Holiday Inn Express Birmingham NEC. It is pleasing to see that you love the brand, however I would like to discuss your stay in more detail with you regarding your Food and Beverage experience. If you could please email me on gsm@expressbirminghamnec.co.uk marking it for myself so I can investigate this... More 

Morpeth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for 2 nights whilst attending the NEC. Really helpful and friendly reception staff. Room was adequate for its purpose, although the bathroom had a natty door arrangement that allowed you to use in privacy the loo whilst someone else used the shower. Breakfast was fine. All in all a pleasant enough stay and very handy for the NEC just... More 

Was this review helpful? Yes
JCH1709, Front Office Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for leaving a review on Trip Advisor about your recent stay with Holiday Inn Express Birmingham NEC. I am pleased you found your stay to be pleasant at the hotel, and am pleased you found our staff to be helpful. I do hope we have the pleasure of serving you again in the future. Thanks again... More 

Cambridge, United Kingdom
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Have stayed here a few times now. Good basic hotel. Great location for NEC/airport. Clean room, comfy bed. If you want a double make sure you ask or you may get a twin.... Only downside is breakfast. Stick to the toast cereals and croissants.

Was this review helpful? Yes
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Thank you for your review its always nice to hear from a repeat customer. We hope to see you again soon Regards Fiona General Manager More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

We were greeted by friendly staff at check-in who ensure the process was smooth and trouble free. Room was clean and comfortable, exactly what we have come to expect from Holiday Inn Express. Arriving on Valentine's day the restaurant next door was busy/full so we "dined in". Good food, if a little pricey, and served again by very friendly staff.... More 

Was this review helpful? Yes
JCH1709, Front Office Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for the lovely review here on Trip Advisor. I am thrilled everything was to your satisfaction here at the hotel. It is pleasing to read that you will come back to us when you next use the Genting Arena. We look forward to seeing you again. Thank you for choosing IHG Kind Regards Sam Blount More 

Senior Contributor
32 reviews 32 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 1 week ago

Check in experience terrible. Booked 6 rooms for colleagues and everything was wrong. Receptionist took 10 minutes to find bookings. Rooms were ok but on calling reception to ask for an iron I was told there was an ironing room adjacent to reception. On arriving at this room it turned out to be a filthy ironing board and an old... More 

Was this review helpful? Yes
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Sir, I am sorry that you were disappointed with your recent stay and would welcome the opportunity to discuss it with you so that we are able to put it right. Please call me directly on 0121 782 3222. Regards Fiona General Manager More 

Moray
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

When making plans to visit a trade show at the NEC I expected to find that the hotel (due to its name) would be practically next door. It is a good 10 minute taxi ride from the train station and apparently 20 mins walk. The staff were friendly at reception and booked me in quickly. My room was typical HI... More 

Was this review helpful? Yes
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Maureen H I am sorry you found some of the aspects of your stay disappointing. We are located only 1.5 miles from the train station and we are located only 1 mile from the main NEC halls. We have recently recruited some team members and we are aware that we do have some further training to do so would... More 

Hampshire
Top Contributor
85 reviews 85 reviews
74 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First stay at this HIE, 1.5miles from NEC/Station/Airport, although I had stayed once at HI Airport 1.8 miles from NEC in opposite direction to HIE. Neither is "walkable" HIE is £5 e/w local taxi (avoid train station black cabs) and HI does have a free shuttle Easy checkin, friendly smiling helpful staff who also man the bar extension of reception... More 

Was this review helpful? Yes
JCH1709, Front Office Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thanks for the good feedback of the hotel here on Trip-Advisor. I am pleased to see everything was alright for you with your stay and you would choose us if in the area. I will be showing this review to all our staff as re-enforcement to make the Holiday Inn Express NEC a leader in excellence. Thanks again... More 

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Additional Information about Holiday Inn Express Birmingham NEC

Address: Bickenhill Parkway, Birmingham B40 1QA, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Birmingham NEC 3*
Number of rooms: 179
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Also Known As:
Holiday Inn Express Birmingham Nec Hotel Birmingham
Birmingham Holiday Inn

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