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Holiday Inn Express Birmingham NEC

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Bickenhill Parkway, Birmingham B40 1QA, England
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Holiday Inn Express Birmingham NEC
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Holiday Inn Express Birmingham NEC
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633 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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    (633)
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    (179)
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Buckingham, United Kingdom
Level Contributor
118 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for a night while attending a wedding. Easy check-in and conveniently adding parking to our bill to be paid on departure. The room was clean and just what is expected. Breakfast was pretty good; not the Full English but well cooked. Good to find a toaster that does more than warm the bread (a rare thing in... More 

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galway
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived to spend the night before our journey to Ireland. It was a refreshing change to be greeted by a smiling very helpful hotel receptionist called Hannah. All the staff were so helpful in all departments even down to the taxi firm they booked for us to the airport.

Was this review helpful? Yes
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here on business. Quite nice as the Express Holiday Inn's go. A nice pub next door, which I've used before although not on this visit. Staff very friendly, a nice large bar area, comfy to relax, rooms had plenty of room and a comfy bed. Very nice - simple, straight forward, no hassle! Highly recommended.

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Nottingham, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay here as part of hotel car parking deal prior to flying from Birmingham airport. Staff wee friendly and helpful. Rooms clean tidy and well presented. We didn't eat as left too early for the hot breakfast although cereals and drinks were available at 4.30 am. Overall good nights sleep and good value deal.

Was this review helpful? Yes
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear sammyb62, Thank you for the review. I hope that you also had a nice holiday, and we get to welcome you back again the next time you go on holiday. Regards Fiona General Manager More 

Mexborough, United Kingdom
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 1 night en route to the RIAT, Fairford. I paid £99.95 for a coach tour which included half board, a visit to Cosford air museum and tickets to the RIAT. The room was clean and well furnished, although it did not have a safe, fridge or air conditioning. I was allocated a ground floor room which... More 

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JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear gypoenid, Thank you for taking the time to write a review and we hope you enjoyed your trip to the air show as well! I am pleased to see you found the room clean and comfortable and that the staff were welcoming. As an Express hotel we do not have all the facilities of our big sister brand Holiday... More 

Spalding, United Kingdom
Level Contributor
91 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there for the Neil Diamond concert last weekend We walked to the arena but wouldn't recommend that you do Good location very friendly and helpful staff Wanted a Malt Whisky as a night cap but they didn't have any ?! Free breakfast a bonus.

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JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Smudger160, Thank you for the review I am pleased you enjoyed your stay and that the staff were friendly throughout. Regards Fiona General Manager More 

caerphilly
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night for the Neil Diamond concert at the nearby Genting Arena. Booked in advance and then cost was £92 including breakfast. Not cheap, but reasonable quality you expect from the group. Reception staff excellent. Our friends were unable to travel, last minute sickness and they cancelled the booking, excellent customer service. The room was fine, we chose upper... More 

Was this review helpful? Yes
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear welshwanderer_7, Thank you for taking the time to write a review. It's great to see overall that you enjoyed your stay and found the team helpful. We have taken on board the comments regarding the service after the recent concert and have made changes to provide a better service. We hope that you will stay with us again the... More 

lincs
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

stay here every time we travel for concerts to genting arena or fly from birminghaham airport. feels like a home from home. staff very friendly and helpful. food cooked and continental breakfast with every stay. taxi to airport or genting arena costs £6.00. comfortable warm rooms.

Was this review helpful? Yes
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Thank you for your review. We love to hear from regular users that enjoy the hotel. Your comments about the hotel being a home from home is the best comments that we can receive and we hope that you continue to use us in the future! Regards Fiona General Manager More 

ellesmere port wirral
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here last night as we were attending a concert at the NEC. Lovely clean hotel. Rooms very nice. Large shower. Breakfast fine but no bacon and only choice of hot food is scrambled eggs,sausages & beans. Very large queue for drinks at the bar and the little pub next door also as huge queues. Taxi to NEC £5. Our... More 

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JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear wacka8, Thank you for taking the time to write a review. I am pleased to see overall the hotel met your needs for your stay and that the problem you encountered with the tap was dealt with by the team. We will review your comments regarding the staffing levels and we will not have the correct staffing levels at... More 

Plymouth uk
Level Contributor
108 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A quiet ( surprisingly as its close to airport ) hotel, attentive staff, good quality rooms and furnishings, good bathroom, well placed shower Large car park ( £7.00 ) per day Early morning ( from 3am ) continental breakfast, mainly toast cereals etc., just enough to get you started Well recommended

Was this review helpful? Yes
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Peter G, Thank you for the review it’s lovely to hear when someone enjoy s their stay with us. We hope that we get to see you again soon Regards Fiona General Manager More 

Hotel Review Summarization

What travelers say

  • Little owl(4)
  • Shuttle buses(4)
  • Ground floor(3)
  • Car park(3)
  • LG Arena(3)
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139 photos of this hotel

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