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All 140 Birmingham hotels

Holiday Inn Express Birmingham NEC

3.0 of 5 Hotel   |   Bickenhill Parkway, Birmingham B40 1QA, England
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Ranked #64 of 140 Hotels in Birmingham
A recent review
3 of 5 stars reviewed 6 days ago
lyndos22 London UK
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479 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London UK
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is very close to the NEC and as such suited our needs perfectly. Its basic and the rooms are adequate but don't expect any luxuries. Check in was quick and efficient but I did resent having to pay an additional £14.00!! for two nights parking. The breakfast is just about adequate but very limited and the hot selection... More

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JCH1709, Guest Service Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for your review of the hotel on Trip Advisor. I am pleased to read you found the hotel to be convenient to your needs we are very fortunate to be in the location that we are. As we are on the NEC complex we do charge for parking however we pride ourselves on being one of... More

Birmingham, United Kingdom
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed at the HIE whilst attending a conference at the LG. Not a good experience. I am a preference card holder of the Hotel chain this was totally ignored during our three night stay. The room was in need of decoration, there was not enough space for our clothes. The Express breakfast was exactly that because the selection was limited.... More

Was this review helpful? Yes
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Joe G, Thank you for taking the time to write a review of your recent stay at the Holiday Inn Express Birmingham NEC I am sorry that the stay was not as good as you would have liked. We do value our loyal Platinum IHG reward members and I am sorry that you did not feel that we valued... More

Sheffield, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We picked this hotel for an overnight stay prior to flying from Birmingham because it offered a good deal on parking. For £85, we got B&B, 8 days parking and taxi transfers to and from the airport. Bargain! We were greeted on arrival by friendly staff who told us that we'd got an evening meal too! The room was clean... More

Was this review helpful? Yes
JCH1709, Guest Service Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for your great review. We do hope to see you again when your next in the area. Thank you again Kind Regards Samuel Blount Guest Service Manager More

Abergavenny, Wales, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here last night for the Lee Evans show at the NIA. I have to say I was impressed with almost every thing about the place. The positives: Staff were very pleasant and helpful at all times. Room was well equipped and had almost everything we needed. Bar area was comfortable and welcoming. Cleanliness was outstanding. Location was ideal.... More

Was this review helpful? Yes
JCH1709, Guest Service Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for your lovely review on Trip-Advisor. I am pleased you enjoyed your stay with us. It really is rewarding to read reviews like this. We do hope to see you again in the future. Thank you again! Kind Regards Samuel Blount Guest Service Manager More

Senior Contributor
45 reviews 45 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for two nights: + Room had enough space + Bathroom was good / 10 minutes walking from railway station and airport - Laundry was not ironed and only stuffed into a plastic bag - Carpet in the room was not clean - Basic breakfast and not fully ready at opening - Only one restaurant in walking distance were the... More

Was this review helpful? Yes
JCH1709, Guest Service Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for your review on Trip Advisor. I am happy you found our rooms to be spacious and the bathroom to be a good standard. I agree we are most fortunate where the hotel is situated as we are in easy reach of the NEC and Birmingham Airport. I am sorry your laundry was not ironed I... More

Lytham St Anne's, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have just enjoyed 3 nights at this hotel. It is similar to a lot of other hotels, clean, well presented, breakfast adequate. What made this different were the staff, they were so accomodating and helpful. Thank you for making our stay a pleasant experience.. See you again

Was this review helpful? Yes
JCH1709, Guest Service Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for your great review. I am so pleased you enjoyed your stay here at Holiday Inn Express NEC and that our staff were accommodating to your needs. I know they will be most pleased to read this! We do hope you will come back to us when next in the area. Kind Regards Samuel Blount Guest... More

Truro
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for one night to break up a long journey from Cornwall. Can't fault the room at all. Really lovely. Immaculate. Good parking and nice little pub next door. If staying again I'd prob go to the pub next door for breakfast (if it's open) as the breakfast here wasn't great. Cold beans, no bacon, pastries were uncooked. But on... More

Was this review helpful? Yes
JCH1709, Guest Service Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for your 4 star review on the hotel. I am most happy you found our rooms to be immaculate. Our housekeeping manager will be thrilled to read this! Unfortunately we do share the postcode with another hotel and this can confuse sat nav systems we do however have signage in the local area to avoid confusion... More

Limerick, Ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 21, 2014

Good location, easily accessible from the airport. Staff very helpful and rooms are clean, bathroom showing signs of usage but to be expected in high volume turnover hotels. Breakfast was fine and okay qulaity.

Was this review helpful? Yes
JCH1709, Guest Relations Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for your review of Holiday Inn Express Birmingham NEC I am glad you found our rooms to be clean and all our staff to very helpful. It is pleasing to find you found us in a good location and close to the airport. I do hope you will consider us again when next in the area.... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 15, 2014

Stayed here twice now for concerts at LG. Good comfortable rooms. Nice and clean with tea and coffee making facilities and toiletries. Breakfast is good as long as you aren't there for a really popular busy concert as the queues are ridiculous. About a 20 min walk to arena or a short taxi ride for a fiver if booked with... More

Was this review helpful? Yes
JCH1709, Guest Relations Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest. Thank you for your comments on Trip Advisor. I'm pleased to read you enjoyed your stay. It's great to hear you've come back to us after a previous stay! We do hope to see you again when you next attend a concert. Thank you for choosing IHG. Kind Regards Samuel Blount Guest Service Manager More

Banbury
Top Contributor
120 reviews 120 reviews
57 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed August 15, 2014

On leaving the hotel for our early morning flight, we were horrified to find that the fire doors from our ground-floor room-corridor to Reception opened INWARDS, not outwards. We can't comment on any other fire doors in the hotel. Imagine panic-stricken guests streaming along the corridor to escape in case of fire, pushing against the doors only to find they... More

Was this review helpful? Yes
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest Thank you for taking the time to write a review. I am sorry that you were concerned about the fire doors at the hotel. Please be assured that we take the health and safety of our guests very seriously and that we would not operate with anything was deemed unsafe. If you would like to discuss further I... More

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Additional Information about Holiday Inn Express Birmingham NEC

Address: Bickenhill Parkway, Birmingham B40 1QA, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Birmingham NEC 3*
Number of rooms: 179
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Also Known As:
Holiday Inn Express Birmingham Nec Hotel Birmingham
Birmingham Holiday Inn

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