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Holiday Inn Express Birmingham NEC

3.0 of 5 Bickenhill Parkway, Birmingham B40 1QA, England
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Holiday Inn Express Birmingham NEC
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Holiday Inn Express Birmingham NEC
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527 reviews from our community

Traveler rating
    124
    179
    124
    62
    38
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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manchester
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The room let this hotel down as follows: Very spartan decor. Reminded me of my daughter's student accommodation. We were in a disabled room which was too big for the tiny heater so the room was cold. Only two single plug sockets in the whole room. One for the TV and one for the kettle. The towels had holes in.... More 

Was this review helpful? Yes
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Muckle1 I am sorry that you found your recent stay with ourselves disappointing. We do try to exceed our guest expectations and on this occasion it looks like we have fallen short. If you wish to discuss your stay further please do not hesitate to contact us directly on 0121 782 3222. Regards Fiona General Manager More 

plymouth
Top Contributor
70 reviews 70 reviews
46 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

Not much to say really got a really good deal from Venere £49 per night for two inc breakfast , room standard Holiday Inn/Premier Inn /Travelodge type room . Grouting needed attention in the shower and toilet seat badly stained under Room 16 Breakfast ok but could have been better all in all ok . However If i had have... More 

Was this review helpful? Yes
JCH1709, Front Office Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for your 4 star review of the hotel here on Trip Advisor. I do apologise about the grouting problem you experienced in your room. I would like to thank you for reporting this to myself so I can get this rectified for our future guest. I do hope we have the opportunity of serving you again... More 

cardiff
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

Booking system does not allow for a two night stay and a park and fly so after a complaint at customer services two bookings for 2 nights and a reassurance that the hotel were aware that i wanted the same room for two nights we arrived,Guess what the hotel had no idea we wanted the same room for two nights... More 

Was this review helpful? Yes
JCH1709, Front Office Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for your positive review of the Holiday Inn Express Birmingham NEC. I do apologise about the mix up you experiences at reception on check in. I will take this up with our Central reservations department to ensure this does not happen again. I am pleased you found everything else in the hotel to be of satisfaction.... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

An excellent experience and service that was unforgettable. A professional and polite approach by the young man Bilal very helpful and on point. Most definitely will refer to friends and colleagues and will be visiting again thankyou.

Was this review helpful? Yes 1
JCH1709, Front Office Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank-you for your wonderful review of our hotel here on TripAdvisor. I am extremely pleased to see that Balal went out his way to help you. I will show him this review as I know he will be delighted! It is good to see you enjoyed your stay here at Holiday Inn Express NEC and we certainly look... More 

Senior Contributor
45 reviews 45 reviews
39 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here as we were flying out of Birmingham airport on xmas eve - the hotel is convenient and well laid out with very welcoming and helpful reception staff. We did not eat at the hotel and used the lovely pub adjacent which was very good. Check out was smooth and there was plenty of space for parking while... More 

Was this review helpful? Yes
JCH1709, Front Office Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for leaving a lovely review of the Holiday Inn Express Birmingham NEC here on Trip Advisor. I am thrilled everything at the hotel was to your satisfaction. We consistently thrive in our efforts of providing great customer service and its extremely rewarding knowing we have achieved this. I will share this review with the entire team... More 

Chipping Norton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our whole stay was great, the staff were all excellent, the room was very clean nice comfy bed although i didn't like the pillows much. Good shower and blackout curtains. WiFi very good & room really clean couldn't fault anything except getting a cab back from the NEC although we called a cab the pick-up points are not clear &... More 

Was this review helpful? Yes 1
JCH1709, Front Office Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thanks for the fantastic review of the hotel. It is so pleasing to see everything of the hotel was good for you, this just shows we really are committed to creating great hotels that guests love. I will be sharing this review with the whole team as re-enforcement of making the Holiday Inn Express NEC a leader in... More 

Guildford, United Kingdom
Contributor
20 reviews 20 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked this with a group of friends in December when going to a concert at the LGArena. Clean and well appointed room, ideal for overnight stay. Good breakfast. Efficient reception staff, very helpful in booking cab.

Was this review helpful? Yes
JCH1709, Front Office Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for your lovely review. I am glad everything was to your likings about your stay. I do hope you will consider us again when you're next in the local area. Thanks again. Kind Regards Sam Blount More 

Aberaeron, Wales, United Kingdom
Top Contributor
59 reviews 59 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very nice place with easy ample parking nice clean hotel with large reception we were on first floor easy access tl the bar and restaurant, we went out for a meal then to nec room was ok the bed did move it had thoses roller on bottom room it self ok not that big it was okay what we... More 

Was this review helpful? Yes
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Thom751, We are pleased to hear that overall you enjoyed your birthday stay away. We hope we get to welcome you back again soon. Regards Fiona General Manager More 

Daventry, United Kingdom
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here as part of an airport parking deal in December. The hotel is easy to find with loads of parking, the rooms are basic but up to a good standard. We ate at the pub next to the hotel and the food was fine, they had a good range. The main attraction of this hotel is the location,... More 

Was this review helpful? Yes
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Thank you for your review we are pleased you enjoyed your stay and found us easy to access the NEC and the Airport. We hope to welcome you back soon. Regards Fiona General Manager More 

Contributor
18 reviews 18 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good price for room with breakfast . Parking however is £7 a day extra. Friendly and efficient staff , The room was clean and warm and of a good size .Adequate breakfast. Easy access to NEC and motorway .There was a Vintage Inn for food adjacent

Was this review helpful? Yes
JCH1709, Front Office Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for the lovely review. I am glad you found everything to be of satisfaction. I do hope you will consider us again when you are next in the area. Kind Regards Sam Blount More 

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Additional Information about Holiday Inn Express Birmingham NEC

Address: Bickenhill Parkway, Birmingham B40 1QA, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Birmingham NEC 3*
Number of rooms: 179
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Also Known As:
Holiday Inn Express Birmingham Nec Hotel Birmingham
Birmingham Holiday Inn

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