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All 140 Birmingham hotels

Holiday Inn Express Birmingham NEC

3.0 of 5 Hotel   |   Bickenhill Parkway, Birmingham B40 1QA, England
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Ranked #66 of 140 hotels in Birmingham
A recent review
5 of 5 stars reviewed 2 days ago
Babs H Lytham St Anne's, United Kingdom
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474 people have reviewed this hotel

Traveler rating
    107
    159
    117
    56
    35
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Lytham St Anne's, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just enjoyed 3 nights at this hotel. It is similar to a lot of other hotels, clean, well presented, breakfast adequate. What made this different were the staff, they were so accomodating and helpful. Thank you for making our stay a pleasant experience.. See you again

Was this review helpful? Yes
JCH1709, Guest Service Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for your great review. I am so pleased you enjoyed your stay here at Holiday Inn Express NEC and that our staff were accommodating to your needs. I know they will be most pleased to read this! We do hope you will come back to us when next in the area. Kind Regards Samuel Blount Guest... More

Truro
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for one night to break up a long journey from Cornwall. Can't fault the room at all. Really lovely. Immaculate. Good parking and nice little pub next door. If staying again I'd prob go to the pub next door for breakfast (if it's open) as the breakfast here wasn't great. Cold beans, no bacon, pastries were uncooked. But on... More

Was this review helpful? Yes
JCH1709, Guest Service Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for your 4 star review on the hotel. I am most happy you found our rooms to be immaculate. Our housekeeping manager will be thrilled to read this! Unfortunately we do share the postcode with another hotel and this can confuse sat nav systems we do however have signage in the local area to avoid confusion... More

Limerick, Ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location, easily accessible from the airport. Staff very helpful and rooms are clean, bathroom showing signs of usage but to be expected in high volume turnover hotels. Breakfast was fine and okay qulaity.

Was this review helpful? Yes
JCH1709, Guest Relations Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for your review of Holiday Inn Express Birmingham NEC I am glad you found our rooms to be clean and all our staff to very helpful. It is pleasing to find you found us in a good location and close to the airport. I do hope you will consider us again when next in the area.... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here twice now for concerts at LG. Good comfortable rooms. Nice and clean with tea and coffee making facilities and toiletries. Breakfast is good as long as you aren't there for a really popular busy concert as the queues are ridiculous. About a 20 min walk to arena or a short taxi ride for a fiver if booked with... More

Was this review helpful? Yes
JCH1709, Guest Relations Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest. Thank you for your comments on Trip Advisor. I'm pleased to read you enjoyed your stay. It's great to hear you've come back to us after a previous stay! We do hope to see you again when you next attend a concert. Thank you for choosing IHG. Kind Regards Samuel Blount Guest Service Manager More

Banbury
Top Contributor
120 reviews 120 reviews
57 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 2 weeks ago

On leaving the hotel for our early morning flight, we were horrified to find that the fire doors from our ground-floor room-corridor to Reception opened INWARDS, not outwards. We can't comment on any other fire doors in the hotel. Imagine panic-stricken guests streaming along the corridor to escape in case of fire, pushing against the doors only to find they... More

Was this review helpful? Yes
JCH1709, General Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest Thank you for taking the time to write a review. I am sorry that you were concerned about the fire doors at the hotel. Please be assured that we take the health and safety of our guests very seriously and that we would not operate with anything was deemed unsafe. If you would like to discuss further I... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here for business purposes recently and throughout my 8 nights all the staff where fantastic. In particular Katrina who every night when I visited the bar/vending machines made my stay extremely pleasant, like all the staff she was always upbeat and happy to help. The overall standard of the hotel was very good and the housekeeping staff always... More

Was this review helpful? Yes
JCH1709, Guest Relations Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you very much for your 5 start review on Trip Advisor. I am thrilled you found everything to be excellent with your stay. I know Katryna will be thrilled to see this review. At Holiday Inn Express Birmingham NEC we are dedicate to ensure all of our guests are taken care of and that everyone enjoys their... More

Southampton, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed here for recent Festival of Quilts, and the hotel was understandably very busy, however everything was very good.The rooms were spotlessly clean, as were the general areas of the hotel. The breakfasts were good and plentiful. The most outstanding area of excellance came from all the staff we encountered over the days of our stay. Every shift were a... More

Was this review helpful? Yes
JCH1709, Guest Relations Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you so much for your lovely review. I am happy you found our rooms to be spotlessly clean. I know all the staff here at Holiday Inn Express Birmingham NEC will be thrilled to see this review as they have achieved their goals in taking care of our valued guests. We really do like to excel ourselves... More

Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Had a two night stay at as I needed somewhere specifically in this area. Was more than pleased with the standards which represented excellent value for money when booked in advance. Room was very clean with good standard of linens. Staff were professional and helpful. Breakfast was adequate for the price paid. Charming Pub adjacent to the hotel - pay... More

Was this review helpful? Yes 1
JCH1709, Guest Relations Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for 4 star review on Trip Advisor. I am extremely pleased you enjoyed your stay and found our standards to be great value for money. I will pass on your review to our staff as they will be thrilled to know they made your stay pleasurable. It is truly rewarding to my staff when a guest... More

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here in July 14 had a very early flight. The room ok clean enough but had some noisy neighbours in next door room so after 2 hours complaining had to change our room. The staff was helpful. The food Menu not that good and nothing else around to eat..

Was this review helpful? Yes
JCH1709, Guest Relations Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for leaving us a review on Trip-Advisor. I am most pleased you found our rooms to be clean as this is something we pride ourselves on. I am sorry to hear you experienced noise from the neighbours in the corridor and I do apologise it took so long for you to be moved, this is something... More

Nottingham area
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a very conveniently situated hotel, the rooms are spacious and clean. The staff pleasent and helpfull but the food really let it down, we were on a coach trip so did not expect silver service at dinner, however I did not expect to queue at a servery to have the meal served school canteen style. It was bland... More

Was this review helpful? Yes
JCH1709, Guest Relations Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Guest: Thank you for taking the team to leave us a review on Trip Advisor. I am most pleased you found our staff to be pleasant and helpful. It is always rewarding knowing our staff are there to help. I was most dis-heartened to hear of your disappointment regarding the food at the hotel as we normally receive such... More

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Additional Information about Holiday Inn Express Birmingham NEC

Address: Bickenhill Parkway, Birmingham B40 1QA, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Birmingham NEC 3*
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Also Known As:
Holiday Inn Express Birmingham Nec Hotel Birmingham
Birmingham Holiday Inn

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Amenities

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Official Description (provided by the hotel)
The Express by Holiday Inn Birmingham NEC hotel is located in the grounds of the UK's largest exhibition centre, the National Exhibition Centre,10 minutes from Birmingham International Airport and Train Station. The hotel operates a complimentary shuttle bus service at limited times daily to the NEC & Birmingham International Train Station. ... more   less 
Number of rooms
179

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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