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Holiday Inn Express Birmingham NEC

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Bickenhill Parkway, Birmingham B40 1QA, England
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Holiday Inn Express Birmingham NEC
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657 Reviews from our TripAdvisor Community

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Traveler rating
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    149
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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    (657)
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    (179)
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    (201)
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    (125)
All months
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We stayed 2 weeks ago, family room . The pull out bed was down and it had the chair wedged in so there was no chair to use. We had a baby as well as our toddler which was stated when booking. The travel cot had to pushed in at the end of bed and to get around the room... More 

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Woking, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here at the begining of August for two nights well attending my son's and daughter in law 's wedding. We arranged a number of rooms for friends and relatives and were very pleased with the accommodation and price. The staff were very helpful. The breakfast was plentiful on both days. On the days we stayed there was nothing... More 

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Leigh Lancs
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel staff polite. Room clean, bed v. comfy. Shower powerful & hot. Complimentary breakfast which was adequate. Stayed here on the way home from Henley-on-Thames. Only couple of negative points but they wouldn't put me off staying here again - hairdryer didn't work & although they did offer us a change of room we had already unpacked & as it... More 

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County Durham
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here after returning from Rewind 80s Festival in Henley, as a halfway point on our journey home. After booking in we were given the wifi password and the room was clean and very nice. The beds were very comfortable, and the shower was nice and hot. The toilet seat was slightly stained and unfortunately the hairdryer in our... More 

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Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for three nights; couldn't have picked a better hotel. Great service: staff very friendly, couldn't seem to do enough to help Very good breakfast: lots of variety with the hot and cold options - more than enough was on at any one point Comfortable bed Very clean room, lots of space for a couple and didn't hear too much... More 

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Leicester, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night just myself and 12 year old daughter as part of a 'superbreak' deal. Positives: • not overpriced • very clean • helpful staff • was able to check in a bit earlier • comfortable main double bed • hotel provide complimentary items such as razors, face cloths, toothbrush, sewing kit etc upon request • although we... More 

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JCH1709, Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Natalie D, Firstly I would like to thank you for the positive feedback you have left about our hotel and am very happy you enjoyed your stay and would return. Car parking applies to all guests but please contact the hotel direct to check for rates that include parking for future bookings. Kind Regards Naomi More 

Cornwall
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night as were going to a concert at the Arena. Smooth check in, lovely room, friendly staff and the breakfast in the morning was a super surprise even had scrambled eggs and hot food and plenty of it ! Down side is it's way too far from the arena so we had to get a taxi and... More 

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JCH1709, Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear paigeyg, Thank you for taking the time to leave feedback on our hotel. It is important to us so we can continue to give excellent customer service and strive to make each guests stay a positive one. I will pass on your comments to the team. I am sorry you had a long wait at the bar after the... More 

Lanark, United Kingdom
Level Contributor
141 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 1 week ago

Functional. Close to where I was doing business. Arrived late so was in hotel less than 12 hours. Critically, the room was clean, the bed was comfortable and I never heard a peep after I left the noisy reception area where a number of young children seemed well past their bed time. The staff were very welcoming upon arrival and... More 

Was this review helpful? Yes
JCH1709, Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear Brian, Thank you for taking time to leave feedback on our hotel. We value all comments as this gives us the opportunity to improve our service for other guests. Thank you for the positive feedback and we hope to welcome you into our hotel again in the near future. Kind Regards Naomi More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed at the hotel for two nights we were very happy with the room and the staff was very helpful and polite nothing was any trouble breakfast was a treat would definitely stay again.the hotel was very warm and clean .

Was this review helpful? Yes
JCH1709, Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear lisalee2015, It was lovely to read your positive comments about your recent stay at our hotel. Thank you for leaving feedback. I will pass your comments onto the team. We hope to welcome you into our hotel again in the near future. Kind Regards Naomi More 

Chester, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for the past 5 years, 3 times a year,for 6 days at a time. Never had a problem and now they have a hot breakfast and food in the evening or there,s always The Little Owl next door. Great staff, always a clean room, not noisy, what more could you want from a budget hotel.

Was this review helpful? Yes
JCH1709, Manager at Holiday Inn Express Birmingham NEC, responded to this review

Dear mikem1234_13, Thank you for leaving such positive feedback on our hotel. We are happy to read that you keep coming back year after year and we are getting it right for you each time. I hope you are one of our IHG Members! If not, contact any member of the team direct to join and have the benefits explained... More 

Hotel Review Summarization

What travelers say

  • Little owl(4)
  • Shuttle buses(4)
  • Ground floor(3)
  • Car park(3)
  • LG Arena(3)
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139 photos of this hotel

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