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Holiday Inn Birmingham Airport

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Coventry Road, Birmingham B26 3QW , England
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Holiday Inn Birmingham Airport
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1,164 Reviews from our TripAdvisor Community

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Somerset, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed overnight on several occasions. Always found the staff very helpful and pleasant. This time I'd like to say special thanks to Tanya and Stacey for making this visit particularly enjoyable. My wife has mobility problems so I contact the hotel ahead of our arrival to request a particularly convenient room. Whoever answers the phone are always most... More 

Helpful?
Thank Peter T
Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Me and and partner stayed here as we had a function to attended just up the road, we both have never felt so welcome, Chloe on reception was fabulous, helping us get to our function on time, booking our table in a near by restaurant, booking our taxi to get there and so much more, honestly could not have asked... More 

Helpful?
Thank tommm46
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice and clean rooms. Helpful and friendly staff. In the restaurant we were well served by Vicky. A free shuttle bus is taking you to Birmingham International station. This hotel is at a good location. A good choice.

Helpful?
Thank 189samif
London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

A very pretty receptionist called Amelia was very friendly she gave me a nice warm welcome. She helped me with any queries I had about the hotel i.e gym/spa facilities opening times etc. Every time I needed anything I made sure I got to see her! Extremely helpful and polite.

Helpful?
Thank Gee2901
Jason H, General Manager at Holiday Inn Birmingham Airport, responded to this review

Dear Gee2901, Thank you for choosing to stay in Holiday inn Birmingham Airport and for your kind comments. I have shared your feedback with Amelia, as well as her manager, who were thrilled to be specifically mentioned. The team and I hope to welcome you back in the near future. Kind Regards Jason Hiley General Manager jason.hiley@hiairport.co.uk More 

Skegness, United Kingdom
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The room was very comfortable and good nights sleep before early morning flight from Birmingham airport. Good shuttle service and left car in car park while away. Staff helpful Close location for airport without lots of noise and NEC business. Well positioned for motorways access and easy to find

Helpful?
2 Thank rmargaret2013
Jason H, General Manager at Holiday Inn Birmingham Airport, responded to this review

Dear Rmargaret2013, Thank you for staying with us and for your time to write a review. We appreciate your kind words, and I have already shared with all departments, and they are delighted with your feedback. I am pleased you had a great stay and enjoyed the room amenities, our location, and the car park. I look forward to welcome... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

I stay at this hotel on a regular basis and it has a constant high level of great service. The rooms are very good, the staff are always fantastic and the food is always very nice. The shuttle bus service is a GREAT addition, a service i would be lost without. All of the drivers are friendly and will go... More 

Helpful?
Thank Robert G
Jason H, General Manager at Holiday Inn Birmingham Airport, responded to this review

Dear Robert G, Thank you for choosing to stay at Holiday Inn Birmingham Airport and for your time to write a glowing review. I am delighted that you had such a great stay with us and enjoyed the room amenities, your meals and our shuttle bus service. I greatly appreciate your comments regarding Ilyas , which I have already passed... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

One of the reasons that lots of visitors choose to use this hotel is the very close proximity to the NEC, especially at Spring Fair. This is my fourth visit here because it's a decent hotel & there's a shuttle bus service to & from the NEC. In years gone by it can be a total scrum for people to... More 

Helpful?
1 Thank Familyof4londontown
Jason H, General Manager at Holiday Inn Birmingham Airport, responded to this review

Dear Familyof4londontown, Thank you for choosing to stay at the Holiday Inn Birmingham Airport and for you time to write a candid review. I am delighted that you had such a great stay with us this year and enjoyed your meals, the breakfast, our location and our shuttle bus service. I greatly appreciate your comments regarding our System Manger Sam,... More 

Redditch, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We have been using the conference facilities for some years now and have found that all the staff members are friendly and helpful, but far and away the most helpful and professional person has consistently been Cheryl. Cheryl always takes care to ensure the rooms are set up properly the way we like and has always promptly resolved any requests... More 

Helpful?
Thank Batalas
Jason H, General Manager at Holiday Inn Birmingham Airport, responded to this review

Dear Batalas, Thank you for being our regular guests for years and for your time to write a candid review. We value all feedback, as it gives us a strategic overview of how we are performing, and allows the team to focus on what truly matters to our values visitors and guests. We appreciate your kind words, and I have... More 

2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

On our arrival after a stressful day the lovely assistance Zoe was so helpful and friendly made me and my husband feel really comfortable all out needs and wishes were tended to to get into a super soft bed in clean fresh sheets and a cosey warm bath 😇. Thanks Zoe great hostess

Helpful?
Thank Tabb's J
Jason H, General Manager at Holiday Inn Birmingham Airport, responded to this review

Dear Tabb's J, Thank you for choosing to stay with us and for taking your time to write a glowing review. I am pleased you liked the room amenities and enjoyed your stay. I have passed your kind comments to Zoe, as well as her manager, who were thrilled to to be specifically mentioned. I look forward to welcome you... More 

Great Malvern, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I phoned in advance to confirm the arrangements for leaving my car for a week. The receptionist was so helpful that I asked her name. She said "Amelia". I said: do you know the amusing poem by A.E. Housman that begins "Amelia mixed the mustard...." She said no. I said I would bring it with me and leave it at... More 

Helpful?
Thank Linda H
Jason H, General Manager at Holiday Inn Birmingham Airport, responded to this review

Dear Linda H, Thank you for choosing to stay at Holiday Inn Birmingham Airport and taking your time to provide a candid review. The team and I are truly committed in delivering a positive experience to all guests, and we are delighted to hear that you were impressed with your stay. I greatly appreciate you comments regarding Amelia,which I have... More 

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