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Holiday Inn Birmingham Airport

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Coventry Road, Birmingham B26 3QW , England
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Holiday Inn Birmingham Airport
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Holiday Inn Birmingham Airport
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879 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hinckley, United Kingdom
Top Contributor
51 reviews 51 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Really welcoming nice hotel. The beds were comfy with plenty of pillows, the breakfast plentiful and with lots of choice and enough variety at lunch even for a picky vegi like me. As we were here for a training course the evening meal was set and the vegi option was ok, I've had better but for a set meal I've... More 

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Lincolnshire
Top Contributor
198 reviews 198 reviews
63 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for two nights, whilst on business in Solihull. Although the hotel is easy to find, it becomes less easy if you rely on Apple maps! Once I'd driven around the airport a couple of times, I gave up, headed to Google Maps, and was there in a jiffy. Because I'd travelled down after working in northern Lincolnshire... More 

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Houston, Texas
Top Contributor
87 reviews 87 reviews
29 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms are clean. The service is reasonable. The location is convenient. I would stay here again for all of the above reasons, but I would likely look for something with a little more character, and closer to nice restaurants.

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Food ok. Room ok. Nice pillows. Walkways and carpets in hall need s bit of a revamp but over all decent. Good breakfast with plenty of choice. Very pleasant staff throughout the whole stay even though i only stayed for one night only. Excellent for Birmingham Airport.

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Contributor
11 reviews 11 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall the room was adequate however the heating had no timer on in and either had to be on or off, it was quite noisy so I had to turn it off when I went to bed, that meant waking up in a freezing room the next morning. There is a lack of attention to detail in the room for... More 

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Greenville, South Carolina
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my second stay at this hotel. This time was to attend the Crufts Dog Show. We arrived in the early hours due to travel issues. They expedited our check in so we could freshen up. Our luggage was delayed for 2 1/2 days and the hotel staff kindly offered to help us acquire necessities and launder items we... More 

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Senior Contributor
41 reviews 41 reviews
5 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This Hotel is in desperate need of a refresh, the rooms are very tired, chipped paint etc; phone in room handset was faulty, I had to push the wire in to be heard on the phone, Room Service provided me with cold/warm food; The fact that you are charged to park your car there on your stay at nearly £10... More 

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IHGCare, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear Nigel C, Thank you for taking the time to write us a review regarding your recent business travel. We are pleased to read that you have regarded our staff to be friendly and professional. However, we regret that you found our hotel to be needing renovation and room service which is below par. We take all of the reviews... More 

Warrington, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've read some not so good reviews about this hotel, but I have to say I had a very comfortable stay. I was a bit nervous after check in whilst walking down a very tired looking hallway, however once I got to my room I was fine, nicely decorated and warm. The bed was very comfortable, clean and cracking pillows.... More 

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newcastle on Tyne
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here to attend conference. The bedroom was fine, nicely decorated and comfortable bed (though double was only a standard size) Shower was super-efficient but toiletries were not of a high quality. Given it's proximity to Birmingham airport, the room was quiet. Hotel is a bit soulless, surrounded by dual carriageways and motorways. Public areas not really conducive to relaxing... More 

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IHGCare, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear DBSA42, Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I read with much concern the troubles you have encountered during your stay. I sincerely apologize for we fell below your standards on public areas. Our main concern... More 

London
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The bar service for food is a complete and utter shambles. Three times I watched the waitress walking around with food looking for the correct people who ordered it. Why they don't have numbers on the tables is beyond me or even the names of people on a ticket. A total waste of her time, food getting cold and other... More 

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Jason H, General Manager at Holiday Inn Birmingham Airport, responded to this review

Dear Toffeeman2011 Thank you for staying at the Holiday Inn Birmingham Airport, however it is with great disappointment your experience in the lounge bar on the night you stayed was not a positive experience. Regrettably, this specific night the food and beverage department was extremely busy and some of the team members were still in training, therefore impacting on your... More 

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