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Jurys Inn Birmingham

245 Broad St, Birmingham B1 2HQ, England
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Jurys Inn Birmingham
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1,410 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (359)
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Northamptonshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Stayed here for an overnight stay, got here on the Friday and when checking in were told we'd been upgraded, pleasantly surprised! Great location, friendly staff and lovely hotel. Would stay again!...

Review collected in partnership with Jurys Inn

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Stoke on trent
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed for a hen party. Rooms clean, hotel busy at weekends but great spot for bars etc and 5 min taxi to shops. Staff could be more cheerful. Booking experience was awful - very complicated when trying to add extra night

Review collected in partnership with Jurys Inn

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Flintshire
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Originally corner room was next to the lift and out sleep was compromised because of the stupid motor from the lift that was operating all night above us. We were on the 16th Floor and we could hear the bass from the clubs below. Ops Manager agreed to move us and offer us a 10% discount off F&B and a... More 

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Milton Keynes, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is bang in the centre of Birminghams night life and 5 mins walk from Barclays card arena. It's is full of Stag, Hen and birthday parties so be prepared for it to be loud at night but was I deal for me.

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Burbage, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Went here last Saturday as part of a belated birthday trip to brum. Usually I stay regularly in the Watford hotel, so it was a pleasure to stay at a jurys that has been refurbished. Checking in was painful with just one person on the desk - meaning a queue and long wait and then getting to the fifteenth floor... More 

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Melissa S, Manager at Jurys Inn Birmingham, responded to this review

Dear Pimjegg, Thank you for taking the time to write a review on your recent stay with us, and I am very sorry for the issues you had during your time with us, this is not the level of service we strive to offer our guests and I am sorry this was the experience you had during your stay. I... More 

Level Contributor
14 reviews
7 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

Location very good. Ambience dour and decor Bland. It's a shame as I stayed in their Bristol Hotel in the past and it was far superior. Breakfast wasn't the highlight of the day, which I know is an odd remark, but actually thats one of the ways we tend to rate a Hotel. After you've woken up people look forward... More 

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Melissa S, Manager at Jurys Inn Birmingham, responded to this review

Dear daren c, Thank you for taking the time to write a review on your recent stay with us, however I am very sorry that we did not meet your expectations on this occasion and would welcome the opportunity to discuss this with you and apologize for the disappointing stay you experienced. If you would like to discuss this further... More 

Derbyshire, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

Good hotel great location Bedrooms clean. Breakfast good lots of choice. Broad St very busy when we returned and had to be signed back in. Disappointed as the Costa in there could only serve Tea!!!!!!!!

Review collected in partnership with Jurys Inn

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Lincoln, United Kingdom
Level Contributor
97 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Monday night on business I arrive at 8pm, pleasant reception area but not obvious where to check in I asked for a quiet room and had one on the 11th floor, i was later told the even ones have a view of the canals. Reasonably spacious room, not enough plugs by the desk, kettle and lamp occupy the two. Free... More 

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Northamptonshire, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Staff are friendly, courteous, helpful and professional Reception, main entrance and all public areas tastefully designed and well maintained Bedroom was tastefully designed, with comfortable beds, lovely pillows, and air conditioning. It made no difference that the view from the window was ugly...this is town centre not the Maldives. Freeview TV, Costa Coffee and the curtains drawn was nice and... More 

Review collected in partnership with Jurys Inn

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Melissa S, Manager at Jurys Inn Birmingham, responded to this review

Hi Marina B, Thank you for taking the time to complete a review on your stay with us. I am delighted to see that you enjoyed your stay your comments are lovely I will share your comments with the team. I hope to see you soon on your next visit to Birmingham. Kind Regards Melissa More 

Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Lovely room and large comfortable bed let down by a poor breakfast experience and not enough staff serving. The coffee was also revolting and as water and milk ran out it was slow to be replaced. It took far too long to get 3 pieces of gluten free toast I would have breakfasted elsewhere if i had know how long... More 

Review collected in partnership with Jurys Inn

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