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All 138 Birmingham hotels

Jurys Inn Birmingham

3.5 of 5 Hotel   |   245 Broad St, Birmingham B1 2HQ, England
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Jurys Inn Birmingham
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Ranked #52 of 138 Hotels in Birmingham
A recent review
3 of 5 stars reviewed yesterday
79Johanna Newcastle upon Tyne, United Kingdom
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881 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle upon Tyne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

Rooms were dated & our one 1012 need serious bathroom re-furnishment. Thought there would be mini fridge but no, toiletries were poor, just soap & shampoo in a liquid bottle stuck on a wall. Massive queue to get registered in and out, very very poor considering they knew the hotel was fully booked. Only real plus was that the hotel... More

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Melissa S, Manager at Jurys Inn Birmingham, responded to this review

Hi 79Johanna, Thank you for taking the time to complete a review following on from your stay with us. I am very disappointed to see that you did not overall enjoy your stay due to several issues. We always ensure that peak times at check in are covered and we review schedules daily to minimise queuing on arrival however it... More

Cardiff, United Kingdom
Top Contributor
211 reviews 211 reviews
46 hotel reviews
143 helpful votes 143 helpful votes
3 of 5 stars Reviewed yesterday NEW

2 of us were in Birmingham on business and my colleague chooses to stay here rather than my usual hotel. I now agree for a few pounds more the rooms were much better but the walls were very thin. We were greeted with A warm welcome at reception. Stayed on the 4 th floor and had a quiet room. Bed... More

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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 days ago NEW

Spent one night for a seminar held in the hotel. The staff were all very helpful and friendly. The evening was very busy but through the apparent chaos in the bar the service was calm and efficient and the food was good, even the girl who was obviously stressed still managed to smile . There was a bit of lift... More

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Herts Ehgland
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The hotel looks awful from the outside, a 1960's concrete monstrosity. Having read reviews on here I was sceptical it could be that bad but definitely wouldn't recommend. Plus points are location and cleanliness. Minus points are price, paid triple what I regularly pay at Premier Inn and it wasn't any better. I asked for a quiet room and was... More

Was this review helpful? Yes 1
Melissa S, Manager at Jurys Inn Birmingham, responded to this review

Hi KETHertsEhgland, Thank you for completing a review on your stay with us. Please accept my most sincere apologies for the inconvenience caused to you. We are aware of the noise disturbance one of our lifts is currently causing and I can assure you that we are working closely with our lift company to resolve this issue. We have also... More

Burton upon Trent, United Kingdom
Top Contributor
64 reviews 64 reviews
19 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We've stayed here before and last time was great but this time just didn't feel comfortable, the room was clean but tired, laminate was missing on many surfaces and the bathroom door had been prised open a few times, there was a whoosing noise most of the night and didn't think it could be lifts as we were at the... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW

It took us an excessive amount of time to check in which was an ongoing issue with having to wait for the staff's attention. The rooms were something out of the 1970s, everything was uncomfortable and there weren't enough towels in the bathroom. It was also unclean. Not sure how this is one of the better hotels in Birmingham.

Was this review helpful? Yes
Melissa S, Manager at Jurys Inn Birmingham, responded to this review

Hi 574nadiac, Thank you for taking the time to complete a review on your stay. I am extremely disappointed you did not enjoy your stay and would like to have the opportunity to discuss your stay further with you. Guest satisfaction is most important to our team here in Jurys Inn Birmingham and we are always looking at ways at... More

Leicester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We stayed for 3 nights for our Company's Conference. The hotel car park entrance is grim and the first impression is of stale cooking oil! The hotel does state it is refurbishing the ground floor but it was depressing. The lifts to the floors were being challenged by the volume of visitors, some people took to the stairs. The room... More

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Gloucester, United Kingdom
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Have just spent 3 nights in this hotel whilst in Birmingham on business. It has an awful lot to commend it. Great location, within easy reach of most things, very clean, great food, fabulous staff, airconditioned rooms with responsive air conditioning(!), parking for 200 cars (and that's rare in the centre of Birmingham). The only minor blip was the noise... More

Was this review helpful? Yes 3
Cardiff
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for the first time. Very competitive price, room was comfortable, clean and quiet ( 9th floor). Breakfast was excellent. A limitless disappointed that, although tea and coffe is provided there are no biscuits. TV was VERY difficult to work and no instructions provide so had to ring reception. She was very apologetic because she had to talk me through... More

Was this review helpful? Yes 2
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Good hotel, helpful staff, great location .......but.... both times I have stayed here I had to resort to ear plugs. The walls are paper thin and the lifts echo through the building through the night. On top of this the sounds of Broad Street are clearly audible despite the sealed windows. Meals and meeting facilities were fine and everything was... More

Was this review helpful? Yes 1
Melissa S, Manager at Jurys Inn Birmingham, responded to this review

Hi AlexAndG, Thank you for completing a review on your stay with us. Please accept my most sincere apologies for the inconvenience caused to you. We are aware of the noise disturbance one of our lifts is currently causing and I can assure you that we are working closely with our lift company to resolve this issue. We have also... More

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Additional Information about Jurys Inn Birmingham

Address: 245 Broad St, Birmingham B1 2HQ, England
Location: United Kingdom > England > West Midlands > Birmingham
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Jurys Inn Birmingham 3.5*
Number of rooms: 445
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Also Known As:
Jurys Inn Birmingham Hotel Birmingham
Jurys Hotel Birmingham
Birmingham Jurys Hotel

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