I stayed here for three nights with colleagues whilst on business. Upon arrival, I was very impressed with the location which is right in the heart of the city-centre Mailbox complex. (Collection of canal-side shopping and dining establishments). Payable, but expensive, public car-parking is also available on the Mailbox complex. Check in was effiicient and friendly enough, but the rooms... More

stayed overnight for work reasons. the hotel is tired and worn and apoor standard for its location, we arrived in the early evening and decided to eat in the hotel as the weather was pretty wild, I have never seen such apoor menu in a hotel dining room, food was below average and when we complained that the cheescake was... More

Me and my boyfriend stayed over on 04/05/13 for our anniversary night out. The hotel room was good, decent size, double bed, sofa bed, desk & chair, large TV, large bathroom & shower. Bed was very comfortable and the room was very clean and tidy. The hotel lended us a wine cooler & glasses for our champagne and were very... More

Stopped Saturday 27th April for one night, in an excellent location with plenty of bars and places to eat within walking distance. The staff were friendly and helpful, the rooms are large with good facilities available, maybe a little tired in places but certainly didn't take anything away from the stop, rooms tidy and clean and beds comfortable. Having booked... More

Stayed here overnight in March 2013, a business trip. This hotel is situated in The Mailbox Birmingham and has a lift that runs from the Mailbox car park, but make sure you park in the right place otherwise you end up walking through the complex with your luggage which although is not too bad isn't ideal. The location gives you... More

I was attending a concert at the O2 Academy and booked a Twin Room (£70) at the Ramada as it was convenient for eating ( plenty of restaurants/Bars in the vicinity) and visiting the Academy. The staff were very pleasant and well presented, the service was very efficient ( booking in/Breakfast service) and the room was large (clean, nice bathroom/separate... More

Stayed for two nights in the Ramada. It all looks very tired and in need of some renovation. Carpets were slightly worn and not really clean. Bed was VERY small and mattress old and very soft. Breakfast was adequate but have had far better. In all rather disappointing

Me and my boyfriend stayed here for a late valentine's day treat, as he had been away on army duties for a few months. I booked a double room and was very happy with the service we both received, I have previously stayed in hotels and because we are both 18 we have been looked down on a few times... More

Stayed here for one night and was very disappointed. The first challenge was finding the hotel. I had not previously been to The Mailbox and arriving on foot it was not at all clear where you should go. Wandering into the complex and walking vainly in the direction that other people were heading I arrived at the main restaurant area... More