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Hilton Garden Inn Birmingham Brindleyplace

Certificate of Excellence
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1 Brunswick Square | Brindley Place, Birmingham B1 2HW, England
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Hilton Garden Inn Birmingham Brindleyplace
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Hilton Garden Inn Birmingham Brindleyplace
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1,645 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nottingham, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel is extremely well located for access to all the cultural highlights of Birmingham and is very pleasant, well maintained, and the staff are all very helpful. It is easily accessed and manoeuvred round by a wheelchair user. A problem we had was dealt with very efficiently and graciously. Our room - adapted for wheelchair user - was all... More 

Review collected in partnership with Hilton Garden Inn

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Warwick, England, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hilton Garden is in a great location for the ICC, Sealife Centre and many other central Birmingham attractions. There are also business facilities and a gym onsite. The room wasn't as great as I was expecting for a 4 star hotel but the shower was really good and there's a fridge, safe, iron and ironing board and a small... More 

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Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for taking the time to leave your feedback which I will share with the rest of the team today. We are glad that you enjoyed the hotel and hope that you were able to take advantage of some of our great facilities while you were here such as our complimentary wifi and our 24 hour pantry... More 

High Wycombe, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a clean and modern facility ideally situated in the canal area of Birmingham. Good restaurants and the NIA (Barclaycard Arena) are close by. Check in at this Hilton property is more business like than friendly and I am a Hilton Honours Gold card holder. The main issues started when I entered the room. I've been using hotels weekly... More 

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Southwold, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a lovely hotel set in an area surrounded by lots of eating places and near the famous canals. We arrived early and didn't expect our room to be ready but the welcome we got was charming so we were able to check in straight away. The room was clean,quiet and furnished with an iMac which doubled up as... More 

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Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for your great comments about our hotel. At Hilton Garden Inn we aim to exceed guest expectations so we are really pleased that you had an enjoyable experience. Next time you stay with us you should treat yourself to one of our signature cocktails that we offer in Brindley Lounge, or have a tasty bite to... More 

Senior Contributor
30 reviews 30 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel in a nice area and close to ICC. Only issue was could not get the trendy I mac TV to work. Remote appeared to be broken. Good breakfast although staff could be more attentive re tea and coffee. Nice and quiet.

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Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for leaving your comments about our hotel. At Hilton Garden Inn we aim to exceed guest expectations so we welcome all forms of feedback as it can help us to move the business forward. Next time you stay with us please ask a member of the reception team to assist with the iMac TV if you... More 

West Mids
Top Contributor
85 reviews 85 reviews
36 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for 1 night while in Birmingham celebrating a birthday with friends. It provided us with accommodation in the right area to link up with our friends and get back there easily to crash. Room was fine for our needs - clean and tidy. It isn't anything special, but it is more than adequate and the price was... More 

Was this review helpful? Yes 1
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for writing a review on Tripadvisor. We always appreciate guest feedback in any form as it allows us to review the hotel and make any necessary changes to move the hotel forward in the right direction. We are glad that you enjoyed the hotel and hope that you enjoyed our great location in the prestigious Brindleyplace.... More 

london, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

it was my wedding night and arrangements had been made with the hilton when i arrived with my bride nothig was in place and it ruind my night and experience with the hilton,i will never recommend the hilton to any of my friends or cologues as it would look b on me.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for taking the time to leave your feedback which allows us to make any necessary changes to the hotel in order to move the business forward. Please rest assured that your comments have been taken seriously and shared with the team. We hope that you had a safe journey and we look forward to seeing you... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfect location for visiting the center! Sealife centre and bullring on your doorstep, quick 5 minute ride in a taxi from the train station, cost us £5.20. Room on the small side, but room was clean and the bed so comfy. Shower was just the job and we had plenty of towels etc.... Only one issue, our room was at... More 

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Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for writing a review on Tripadvisor which we have shared with the team. Guest feedback is extremely important to us and we are glad that you enjoyed your stay on this occasion. We believe that our location is one of the best, further enhanced with our fabulous facilities and hotel offerings; such as Festive Afternoon Tea... More 

Plymouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed over the weekend and found the Hotel and room to be comfortable and very quiet with good sound proofing bearing in mind it was a weekend in the city centre and we were only on the 2nd floor. We were within walking distance of the NIA which we went to on the first night and Aquarium ( which... More 

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Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer We are glad that you enjoyed the hotel and will speak to the F&B team about the lack of English tea in the evening, as this can be easily rectified and shouldn't be a difficult option to offer to our guests as we carry a wide range of tea choices as part of our popular Afternoon Tea offering.... More 

Tring, Herts
Top Contributor
84 reviews 84 reviews
16 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

My teenage son and I had tickets to see rock band Thunder at the Barclaycard Arena in Central Birmingham. We stayed here for just one night. I got a twin room with full buffet breakfast for £74 for the night. The room was extremely well equipped, spotlessly clean with a good bathroom and a two very comfortable single beds. Breakfast... More 

Was this review helpful? Yes 1
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for taking the time to leave your feedback which I will share with the rest of the team today. We are the closest hotel to the arena and believe that this, combined with our great location in the prestigious Brindleyplace, make us one of the best located hotels in the city. We are glad that you... More 

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