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All 137 Birmingham hotels

Hilton Garden Inn Birmingham Brindleyplace

4.0 of 5 Hotel   |   1 Brunswick Square | Brindley Place, Birmingham B1 2HW, England (Ladywood)
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Hilton Garden Inn Birmingham Brindleyplace

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Ranked #21 of 137 hotels in Birmingham
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 days ago
Deb S Cardiff, United Kingdom
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1,305 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Cardiff, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Attended a show at the NIA and booked hotel due to its proximity to the venue. As scored above the hotel was clean, modern and well positioned in the pedestrianised Brindley Place with restaurants etc. One disappointing element was on returning after the show at 10.15pm with my elderly mum, being told that the bar area was closed and drinks... More

Was this review helpful? Yes 2
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

What impressed me most about this hotel was the service. All staff who dealt with us, including a waiter at breakfast time who took the trouble to move us to a table with more light, we're very friendly and made us feel most welcome. The room was clean and had all amenities we needed. The buffet breakfast had a good... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
198 reviews 198 reviews
41 hotel reviews
104 helpful votes 104 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We stayed for five nights recently and for the first four days we were pretty satisfied.The staff we encountered were friendly and efficient.The only small gripe was that at breakfast one is served with tea or coffee from thermos flasks,rather stewed and difficult to get a second cup. However,on our last night we arrived back just after 10pm and fancied... More

Was this review helpful? Yes 2
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for taking the time to leave your feedback which allows us to make any necessary changes to the hotel in order to move the business forward. Please accept our apologies for your disappointment and rest assured that your comments have been taken seriously and shared with the team. We hope that you had a safe journey... More

1 review
4 of 5 stars Reviewed 3 days ago NEW

This hotel has a great location, the room I stayed in was large and clean, and had the bonus of a mini fridge. The only downside was that I had to pay for parking which would stop me from staying here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Birmingham, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for two nights with an excellent experience as staff were friendly and very helpful! The rooms are spacious with free wifi, Apple tv, toiletries and clean linen. Would definitely stay here again! Excellent location for ICC, city centre and Brindley Place.

Was this review helpful? Yes 2
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for your great comments about our hotel. At Hilton Garden Inn we aim to exceed guest expectations so we are really pleased that you had an enjoyable experience. Next time you stay with us you should treat yourself to one of our signature cocktails that we offer in Brindley Lounge, or have a tasty bite to... More

Hartlepool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We booked out room on a special offer where we were to have prosseco and chocolate dipped strawberries included, we were told on arrival that the chocolate dipped strawberries were not available and we could have canapés instead. These were served in the middle of what appeared to be a works christmas party. We rushed our food in order to... More

Was this review helpful? Yes
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for taking the time to leave your feedback which allows us to make any necessary changes to the hotel in order to move the business forward. Please accept our apologies for your disappointment and rest assured that your comments have been taken seriously and shared with the team. We hope that you had a safe journey... More

Midlands
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here as we had a concert at the NIA. It is conveniently located with 10 minutes to the NIA and Brindley Place for a range of eateries and bars, 20 minutes to the shopping area and the Sealife Centre was 5 minutes away. The hotel was modern and very clean. There was tea and coffee making facilities and... More

Was this review helpful? Yes 2
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for taking the time to leave your feedback which I will share with the rest of the team today. We are glad that you enjoyed the hotel and hope that you were able to take advantage of some of our great facilities while you were here such as our complimentary wifi and 24 hour pantry service.... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

An all round, very nice place to stay whilst in Birmingham. The staff were exceptionally friendly and helpful, nothing was ever too much trouble. The food, is of an excellent standard, with a great of food available.

Was this review helpful? Yes 2
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for writing a review on Tripadvisor. We always appreciate guest feedback in any form as it allows us to review the hotel and make any necessary changes to move the hotel forward in the right direction. We are glad that you enjoyed the hotel and hope that you enjoyed our great location in the prestigious Brindley... More

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for one night with a friend. Great hotel for the price, room spotlessly clean, comfortable bed, had a good nights sleep. Rooms are modern but good quality. Had sandwich in bar, little disappointing with the lack of filling and that was my only niggle!! Will definitely return.

Was this review helpful? Yes 1
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for taking the time to leave your feedback which I will share with the rest of the team today. We are glad that you enjoyed the hotel and hope that you were able to take advantage of some of our great facilities while you were here such as our complimentary wifi and 24 hour pantry service.... More

United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good hotel. Quiet well designed, clean and comfortable rooms and free Wi fi. 20 minute walk to shops ..Good eateries within 2 mins and a 7 min walk to the NIA. Breakfast was very good with a wide range of options.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for your great comments about our hotel. At Hilton Garden Inn we aim to exceed guest expectations so we are really pleased that you had an enjoyable experience. Next time you stay with us you should treat yourself to one of our signature cocktails that we offer in Brindley Lounge, or have a tasty bite to... More

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Additional Information about Hilton Garden Inn Birmingham Brindleyplace

Also Known As:
Hilton Garden Inn Birmingham Brindleyplace Hotel Birmingham
Hilton Garden Inn Birmingham Brindleyplace Hotel
City Hotel Birmingham
Birmingham City Hotel
City Inn Birmingham
Address: 1 Brunswick Square | Brindley Place, Birmingham B1 2HW, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Birmingham
#7 Family Hotel in Birmingham
#14 Business Hotel in Birmingham
#17 Romantic Hotel in Birmingham
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Birmingham Brindleyplace 4*
Official Description (provided by the hotel):
Winner of the 2011 TripAdvisor Certificate of Excellence The Hilton Garden Inn is a four star standard hotel located in Birmingham City Centre within the prestigous Brindleyplace development. The hotel is centrally located and ideal when attending events and concerts at the International Convention Centre, National Indoor Arena and Symphony Hall or enjoying the shopping and nightlife in and around the city centre. The hotel features 238 queen evolution rooms, the Brindley Lounge, City Cafe, Business Centre and Fitness Centre. All of the rooms are equipped with Apple Imacs which provide a full IT solution for all of your business needs and double up as a comprehensive entertainment system as well featuring a wide range of channels including sky sports. Complimentary wifi is avilable throughout the hotel as well. Sleep Deep, Eat Well, Work Smart, Stay Fit and Treat Yourself are amongst the brand pillars which the team work hard to deliver and ensure that you have a comfortable and successful stay. ... more   less 
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