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Hilton Garden Inn Birmingham Brindleyplace

4.0 of 5 1 Brunswick Square | Brindley Place, Birmingham B1 2HW, England
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Certificate of Excellence 2014
Hilton Garden Inn Birmingham Brindleyplace
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Hilton Garden Inn Birmingham Brindleyplace
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1,548 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sheffield, United Kingdom
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I spent three nights in this hotel.comfortable and well appointed rooms and good location for the ICC . the breakfast was okay but I hate queuing though which I had to do one busy morning. I also ate here one night and the food was good.

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Halesowen, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here on the Saturday before Christmas, so you can imagine it was very busy. We checked in quickly by a pleasant member of staff, but we were told that there would be no room service during our visit as the hotel was holding parties that same evening. The room was clean, tidy and just how you expect it to... More 

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Glasgow, United Kingdom
Top Contributor
243 reviews 243 reviews
120 hotel reviews
252 helpful votes 252 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed here one night on business, it is very central to the entertainment area of Birmingham, the German Christmas market, ice rink and good bars and restaurants. The rooms are modern, clean spacious and have Apple equipment fitted, great shower too. I would most likely stay here again

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Bucks
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My mother and myself has original booked this hotel to stay as we were going to a concert, unfortunate it go canceled the evening before.As we had paid for the train ticket, we decided to still go to Birmingham to go christmas shopping. We are so pleased we still went as we had a lovely stay in the hotel. lovely... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for writing a review on Tripadvisor. We always appreciate guest feedback in any form as it allows us to review the hotel and make any necessary changes to move the hotel forward in the right direction. We are glad that you enjoyed the hotel and hope that you enjoyed our great location in the prestigious Brindley... More 

Worcester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW

Six family members stayed at this hotel for one night in December as part of our special birthday celebration and the hotel was lovely - very modern and clean, comfy well laid out rooms and very helpful staff. Even had a card, fruit and chocolate left in our room as a lovely surprise! Great location, but taxis right outside if... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for taking the time to leave your feedback which I will share with the rest of the team today. We are glad that you enjoyed the hotel and hope that you were able to take advantage of some of our great facilities while you were here such as the Apple iMacs in all the bedrooms, our... More 

Enniskillen, United Kingdom
Top Contributor
177 reviews 177 reviews
92 hotel reviews
114 helpful votes 114 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

For the third time in a week I have been in a hotel where the bar closes early and no night porter service is available. Is this a ploy in the trade to save on cost? Will everyone be doing it within a year? That's what happened when a famous budget airline decided to treat credit card charges as a... More 

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Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear reviewer I am really sorry to hear that you did not enjoy your stay with us as we always strive to exceed customer expectations where possible. Please can I ask for you to email your contact details to me at Nicola.underhill@hilton.com so that we can discuss this further offline. Kind regards Nicola Underhill General Manager More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

I stayed here with my boyfriend for our anniversary. Firstly the lady at check in continued to give us dirty looks and stare even before check in, I found this very intimadating. Orginally I chose the hotel because of the location, it's close to the restaurant we were eating within walking distance and the bar we would visit after. However... More 

Was this review helpful? Yes
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for taking the time to leave your feedback which allows us to make any necessary changes to the hotel in order to move the business forward. Please rest assured that your comments have been taken seriously and shared with the team. We hope that you had a safe journey and we look forward to seeing you... More 

Nottingham, United Kingdom
Top Contributor
68 reviews 68 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I have trouble with several reviews that I have read about this hotel The star were efficient and friendly. The roo was well furnished,for me the temperature was right....but there is a control,myon can adjust it. The bed, again, for me was Very comfortable. I am a light sleeper and the room was really quiet too! The bar is a... More 

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Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for your great comments about our hotel. At Hilton Garden Inn we aim to exceed guest expectations so we are really pleased that you had an enjoyable experience. Next time you stay with us you should treat yourself to one of our signature cocktails that we offer in Brindley Lounge, or have a tasty bite to... More 

Keighley, United Kingdom
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for the first time whilst on business. Overall very satisfactory. Good points were: the room on the 7th floor (very quiet); the Apple iMac Tv / computer; dining room staff in the morning - Hazel (?) a pleasure to deal with. Checkout was a little slow but otherwise a good experience all round.

Was this review helpful? Yes 1
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for writing a review on Tripadvisor which we have shared with the team. Guest feedback is extremely important to us and we are glad that you enjoyed your stay on this occasion. We believe that our location is one of the best, further enhanced with our fabulous facilities and hotel offerings; such as Festive Afternoon Tea... More 

Southwick, MA, United States
1 review
4 of 5 stars Reviewed 1 week ago

Have stayed several times. Staff helpful, rooms well kept. Can be warm at night, thermostat didn't seem to have much effect. Can open window but can be noisy outside. That's a trade-off because great central location for restaurants, entertainment.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review

Dear Reviewer Thank you for taking the time to leave your feedback which I will share with the rest of the team today. We are glad that you enjoyed the hotel and hope that you were able to take advantage of some of our great facilities while you were here such as the Apple iMacs in all the bedrooms, our... More 

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Additional Information about Hilton Garden Inn Birmingham Brindleyplace

Address: 1 Brunswick Square | Brindley Place, Birmingham B1 2HW, England
Phone Number:
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Garden Inn Birmingham Brindleyplace 4*
Number of rooms: 238
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Also Known As:
Hilton Garden Inn Birmingham Brindleyplace Hotel Birmingham
City Hotel Birmingham
Birmingham City Hotel
City Inn Birmingham
Hotel Style:
#9 Luxury Hotel in Birmingham
#11 Family Hotel in Birmingham
#16 Business Hotel in Birmingham
#26 Romantic Hotel in Birmingham

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