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Hilton Garden Inn Birmingham Brindleyplace

4.0 of 5
1 Brunswick Square | Brindley Place, Birmingham B1 2HW, England
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Hilton Garden Inn Birmingham Brindleyplace
Ranked #12 of 136 hotels in Birmingham
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967 reviews from our community

Traveler rating
    423
    390
    108
    31
    15
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Families
63
 
Couples
387
 
Solo
93
 
Business
253
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2013 NEW via mobile

We stayed at this hotel in April; my other half booked this from last minute.com as a Top Secret Hotel and we were really pleased! The hotel's clean, the staff are friendly and can't do enough for you. Brilliantly located in Brindley Place; just a short walk to the town centre.

Was this review helpful? Yes
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review
May 24, 2013

Dear Reviewer Thank you for taking the time to leave your feedabck following on from your most recent stay with us. We are really pleased that you enjoyed the hotel and that you found the staff to be extremely helpful as we do pride ourselves on delivering first class service at every possible opportunity. Along with the fantastic location I... More

Cheltenham, England, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW via mobile

My partner and I stayed for one night in april. We checked in at 12.15 pm and had a room on the top floor without paying a surcharge. The room and bathroom were very clean. We very much enjoyed our stay and would definitely come back.

Was this review helpful? Yes
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review
May 22, 2013

Dear Reviewer Thank you for taking the time to leave your feedback following your most recent stay with us. We are glad that you enjoyed the hotel and that you were able to enjoy the views from the top floor. We also hope that you were able to take advantage of our complimentary wifi and delicious breakfast, along with the... More

Leeds, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 19, 2013 NEW

We stayed at the Hilton Brindley Place on Saturday 4th May for my husband's 40th birthday and he and I were both really disappointed. I have stayed in these hotels when they were part of the Mint group in Manchester, Leeds and also eaten in Bristol. We have always had a great stay with fantastic service and good quality food... More

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Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review
May 22, 2013

Dear Reviewer Thank you for leaving your feedback on Tripadvisor following your recent stay with us. I am really sorry that no-one has contacted you following your completion of the online feedback form however I would like to take the opportunity to discuss your disappointing experience and wondered whether you would mind contacting me on nicola.underhill@hilton.com so that I can... More

West Midlands
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 19, 2013 NEW

Stayed as part of a conference at ICC, a few minutes steady walk away. If you don't know Birmingham you will be surprised by the development that has taken place in the area. Loads of swish restaurants and bars centered around the canal system. A lovely place for socialising. Hotel is modern, professional and a bit swish. Rooms don't have... More

Was this review helpful? Yes 1
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review
May 20, 2013

Dear reviewer Thank you for leaving your feedback regarding your most recent stay with us which I will share with the team. We are pleased to hear that you enjoyed the hotel and the great location that we are fortunate to be situated in. Next time you come you should take advantage of our own bar and restaurant which offer... More

uk
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 18, 2013

Booked the Birmingham Garden Inn during the Hilton January sale and secured a B&B rate of £71 for a double room. Arrived at 4pm on Friday afternoon and the hotel car park was full so were directed by reception staff to the NCP car park next door. This was fine and secure, we paid £12 for the night. Location of... More

Was this review helpful? Yes 1
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review
May 20, 2013

Dear Reviewer Thank you for taking the time to leave your feedback which I will share with the team today. We are really pleased that you enjoyed the location of our hotel as it is situated in the prestigious Brindley Place development making us the closest to the NIA. I also hope that you were able to make the most... More

Bangkok, Thailand
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 17, 2013

The hotel is located in the middle of the town and I had therefore access to several bar and restaurants just by walking around the hotel. The rooms are normal sized and functional equipped, nothing to complain about.The bar & restaurant are big enough to provide sufficient space to enjoy your meals in privacy. The sofa sitting in the bar... More

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Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review
May 20, 2013

Dear Reviewer Thank you for taking the time to leave your feedback following on from your most recent stay with us. We are really glad that you enjoyed the hotel and have taken your comments on board regarding the lounge area and have made a few changes to the furniture as a result. We are particularly pleased to read that... More

Rugeley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 15, 2013 via mobile

Previously stayed at this hotel when it was city inn, room decor remain the same there small however clean and all we needed for the evening. Bar area is basic, not what it used to be. On the whole this hotel was clean and staff were pleasant and helpful, however this hotel is more like a premier inn, but in... More

Was this review helpful? Yes 1
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review
May 20, 2013

Dear Reviewer Thank you for leaving your feedback on tripadvisor following on from your recent stay with us. We are glad that you found the hotel and staff to be of an acceptable standard but are disappointed that we did not exceed your expectations. We would hope that our bedroom iMacs, complimentary fitness suite, 24 hour pantry service and enviable... More

birmingham, United Kingdom
1 review
5 of 5 stars Reviewed May 14, 2013

Very nice clean hotel, staff were very helpful when checking in, at breakfast time and in the bar area. The only thing was i couldn't find a hair dryer in the room...if there was one i couldnt find it, must of been hidden well. Te drinks in the bar are quite expensive aswell, my partner had a lemonade and i... More

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Review collected in partnership with Hilton Garden Inn

Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review
May 22, 2013

Dear reviewer Thank you for taking the time to leave your feedback following your most recent stay with us. We are pleased that you enjoyed the hotel however we are sorry that you did not locate the hairdryer. For your next visit it is worth noting that it lives in a little black bag inside the wardrobe. In addition, should... More

Cardiff
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 12, 2013

My wife and I stayed on a Saturday night as we were visiting family. The hotel is easy to find and its location in Brindley Place is excellent. We were able to use the hotel secure car park ( £12.50 - a bit tight getting in but actual spaces are a good size so definitely worth it ) The room... More

Was this review helpful? Yes
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review
May 14, 2013

Dear Reviewer Thank you for your lovely comments which I will share with the team. I am glad that you enjoyed the hotel as we do aim to exceed all guest expectations at every possible opportunity. I am particularly pleased to read that you enjoyed your breakfast as we feel that it is a great offering, especially with the eggs... More

bristol
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 12, 2013

Stayed here for 1 night when we came to a live show locally. The hotel is very modern and the rooms were extremely light and airy. Extremely pleased with the choice and value and I would absolutely go back. A short walk from the hotel leads you to a fabulous area of bars and restaurants with a canal running through.... More

Was this review helpful? Yes
Nicola U, General Manager at Hilton Garden Inn Birmingham Brindleyplace, responded to this review
May 14, 2013

Dear Reviewer Thank you for taking the time to leave your feedback following your recent stay. We are pleased to read that you enjoyed the hotel and that you will be using us again in the future. Next time you visit, make sure you take advantage of our great facilities that we provide such as our fabulous breakfast, complimentary fitness... More

 
 
 
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Hotel Summarization (Beta)

What travelers say

  • Very good(37)
  • Brindley place(29)
  • Car park(26)
  • Broad street(24)
  • City Inn(19)
  • Great location(18)
  • Staff were friendly(14)
  • Room service(13)
  • Bull ring(7)
  • Free internet(7)

Additional Information about Hilton Garden Inn Birmingham Brindleyplace

Address: 1 Brunswick Square | Brindley Place, Birmingham B1 2HW, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
#3 Luxury Hotels in Birmingham
#12 Business Hotels in Birmingham
#12 Family Hotels in Birmingham
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Winner of the 2011 TripAdvisor Certificate of Excellence The Hilton Garden Inn is a four star standard hotel located in Birmingham City Centre within the prestigous Brindleyplace development. The hotel is centrally located and ideal when attending events and concerts at the International Convention Centre, National Indoor Arena and Symphony Hall or enjoying the shopping and nightlife in and around the city centre. The hotel features 238 queen evolution rooms, the Brindley Lounge, City Cafe, Business Centre and Fitness Centre. All of the rooms are equipped with Apple Imacs which provide a full IT solution for all of your business needs and double up as a comprehensive entertainment system as well featuring a wide range of channels including sky sports. Complimentary wifi is avilable throughout the hotel as well. Sleep Deep, Eat Well, Work Smart, Stay Fit and Treat Yourself are amongst the brand pillars which the team work hard to deliver and ensure that you have a comfortable and successful stay. ... more   less 
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Also Known As:
Hilton Garden Inn Birmingham Brindleyplace Hotel Birmingham
Hilton Garden Inn Birmingham Brindleyplace Hotel
City Hotel Birmingham
Birmingham City Hotel
City Inn Birmingham

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Hilton Garden Inn Birmingham Brindleyplace
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