Every member of staff we encountered was extremely friendly and helpful. The whole hotel was spotless and well presented. Our room 1120 was at the end of the corridor and I don't think I've ever stayed in a hotel room which was so quiet and peaceful. No noise at all! The room was large and contained everything you'd expect for... More

stayed one night for husbands birthday treat, Evening meal was disappointing and luke warm. When we went to bed, the bottom sheet had stains on and wasnt made properly which led me to wonder if the sheets had been changed. The breakfast " hot " buffet was cold and totally inedible. When we complained about the breakfast another plate of... More

Stayed there for a weekend. Had read negative reviews regarding the restaurant so was a bit apprehensive but did give it a go. I must say the girl that served us Anna was very helpful and the food was of great quality. It is a recently refurbished hotel so it looks very new inside and the rooms are nice and... More

Room was OK though not particularly good value at £195 a night. Avoided the restaurant after all the terrible reviews.

Having stayed here for two nights recently, i found the bedroom to be of a very good standard, exceptionally clean and modern with everything you would possibly need. Parking was perfect, receptionist very helpful upon check in and assisted me with my luggage. my experience however was spoiled by the food ordered at the bar on the first night, i... More

Stayed here the may bank holiday. This hotel has a poor exterior. On entering the hotel it is a disapointment. No bar or restaurant open till 6. Bedrooms are lovely but are the only good thing in this hotel. Decorated really nicely but definitly not 4 star stanard.Staff were not helpful. Breakfast was adequate not great. i was looking for... More

We stayed here for one night, was a groupon deal, just fancied hitting the town as we only live just outside birmingham anyway. Rooms were lovely, very modern, had more or less everything you needed, however no shampoo, just soap on the walls that i had to use for my hair in the morning so this was disappointing. We ate... More

The hotel itself is a nice, clean, modern hotel with great bathroom and bed etc. As many others have noted here, the food is absolutely shocking !! A dark, dingy room with a few tables, and a dull boring set menu containing about 5 choices in each section (starter/main/dessert). Both myself and my wife had the vegetable soup for starter,... More

Purchased a groupon deal to stay here for my birthday, which included meal, overnight stay, and breakfast. The room was very clean, too clean as if we had been the first ever guests. Came down in the evening to the restaurant, which isn't actually a restaurant, just a dark, dull room with a few tables in. Was greeted by a... More