After my booking then read reviews i hought i had made a big mistake. We arrived very late (1 am ) but we were made very welcome by the gentleman at the desk.After booking in we asked where we could get some food near by but he told us there was no problem and went on to make us Pizzas... more

do not go to this hotel,there is no full english breakfast only a little electric hot plate with sausage rubbery scrambled egg and beans to be eaten off tea plates. we had fighting in the next room to us which are more like butlins holiday chalets. I have heard of holidays from hell this is hotel from hell. Im no... more

Hotel was lovely, the staff were very friendly especially when upon getting there. Good location, close to city center. more

I consider myself reasonable well travelled & have stayed in some seriously dodgy/sub standard hotels in my time, but none quiet as bizarre as this one. My partner booked it & failed to read any of the reviews on it before hand. When we arrived, we were greeted by the 8ft steel fence similar to ones you would imagine you'd... more

On arrival in Birmingham, I phoned the hotel asking for directions and they were very unclear. I got lost and ended up having to take a 15 minute taxi drive to the hotel despite being told it was only 500m away from Birmingham New Street Station - which is a total lie. In my room, there were other peoples hair... more

We had booked 4 nights in this hotel for the duration of the Test Match at Edgbaston. Checked out after just one night as the rooms were shocking. Front door wouldn't open fully, carpet was filthy, mould growing on the ceiling, bathroom door wouldn't close and the sink did not drain away. Certainly worth avoiding at all costs. Only redeeming... more

Not much to add to all the other reviews. I booked Ibis as I have used the chain many times travelling in France and a few times in the UK and have always been satisfied. This place is however in a league of it's own - the bottom league that is. The rooms are old, dingy, stink of tobacco smoke... more

Really awful hotel on the edge of the city centre. Small dated dark bedrooms which smell of cig smoke, dirty carpets, poor quality bathrooms and dismal breakfast facilities. Etap next door is part of the same chain but is better and even cheaper. There was a queue of guests complaining in the morning, so it took ages to check out... more

my partner and my 3 months old stayed here as i was on a hen night and didnt want my daughter being too far away from me and the teaxi fare home would have been loads! first off, its hard to find, when you get there, you dont know how to get in. Then my room's door wouldnt open so... more