i am an engineering contractor and stay in many hotels up and down the country,ive always tried to give a fair and honest review without been picky or selective,but from entering this hotel,you will get what im saying,staff all but one called carol were distant to say the least,the location of the hotel is right on a duel carraigeway,and so... More

I found this hotel on trip advisor and although it had many bad reviews i had no choice but to book it because all other 3 star hotels in central birmingham were fully booked that weekend and the price was too good to miss. I booked a family room as it was a weekend break with my husband and 2... More

We arrived at 2:00pm, the bedroom stunk of stale smoke in a non smoking room. Mould on the ceilings and a strong smell from the bathroom. That's if you can class it as a bathroom, you couldn't swing a cat in there let alone have a decent shower. Two of the three lights never worked. Grime on the mirror and... More

Found the staff to be rude pic on website must be when it first opened my room was disgusting chairs where ripped cups for the tea had not been cleaned wi fi only in lobby of hotel trouble parking how it got three stars I'll never no More

no bathoom handle if you can call it a bathroom it was tiny. bed not properly made. carpets in bedroom and landing all thread bare worst hotel in birmingham will stick to travelodge or premier inn in future told upon arrival that we were upgraded we got an extra bed woopee doo then told no visitors More

Let me start off with saying that any reviews saying that hotel was of good quality must have written by the hotel staff. Myself and a group of friends saying here on NYE for one night. When we 1st arrived in the reception area we were impressed. The reception area was covered in granite flooring and counter tops and looked... More

I stayed at this hotel, whilst in the UK in November. I booked a single room with breakfast. The lobby area was very bright and welcoming although the decor in the corridors was a bit dull. However the purpose of booking a hotel is the room, and i was more than happy with what i had paid for. My room... More

THE ONLY REASON IT HAS A 1 POINT RATING IS BECAUSE I HAD TO GIVE IT ONE TO POST THE REVIEW! Arrived late on the Friday night around 11.30pm found the hotel and as soon as we had checked-in everything from there started going down hill, we walked through the hotel lobby to the lift where we found that the... More

booked hotel through alpha rooms,travelled all the way from somerset for a wedding checked in,went to our room OMG wet towels left on our bed for us,light shade hanging off the wall,chair all tatty,dirty bedding,all damp and rotten wood hanging off by the radiator,couldnt move rooms,or find anywhere else to stay.ended up on my sisters sofa after handing the keys... More