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All 140 Birmingham hotels

Norfolk Hotel

3.0 of 5 Hotel   |   267 Hagley Road, Birmingham B16 9NA, England (Formerly Comfort Inn Edgbaston) (Edgbaston)
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Norfolk Hotel
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Ranked #120 of 140 hotels in Birmingham
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287 people have reviewed this hotel

Traveler rating
    8
    20
    23
    26
    210
See reviews for
41
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59
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Edinburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Boom a twin room here When are they had it down as double Then when we got to the room It was used and not cleaned smelly Total disgusting Towels everywhere rubbish and dirty towels all over I have pictures I will put on of it lets me this has to be the worst I have ever stayed in

Was this review helpful? Yes
Glasgow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have spent a couple of months here from Mondays to Fridays. I can recommend this Hotel for everyone who wants a good service for reasonable price. This hotel used to be more expensive and the fundamental is good. However it is high time to be refurbished a couple of places in it there are very nice rooms as well.... More

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Was this review helpful? Yes
Norfolkinnhotel, Manager at Norfolk Hotel, responded to this review

Thank you for submitting such a kind and honest review. We are glad you enjoyed your stay, and look forward to seeing you again in the future. We have recently refurbished and we are very happy that our guests are now reaping the rewards. All the best, and we hopefully will see each other in the near future. More

chesterfield
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Aweful hotel! I didnt expect anything spectacular due to it being cheap but this was something else. Dont be fooled by the nice reception/lobby because its all a front! The room its self its extremely basic, which wouldnt be a problem if it was clean however, it looked as though it hadnt been hoovered in months. There was blood stains... More

Was this review helpful? Yes 1
Bradford, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

second time i have stayed here. First time was during refurb. Just about finished now and looking OK. Lobby minimal but clean and welcoming. Staff friendly. Room was clean and newly refurbished. Clean bedding and towels. Bar now open (this was closed last visit) For a cheap hotel it you get slightly better standard now.

Was this review helpful? Yes
Norfolkinnhotel, Manager at Norfolk Hotel, responded to this review

Thank you for submitting such a kind and honest review. We are glad you enjoyed your stay, and look forward to seeing you again in the future. We have recently refurbished and we are very happy that our guests are now reaping the rewards. All the best, and we hopefully will see each other in the near future. More

Milton Keynes, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 weeks ago

we booked the hotel the same day that we stayed, it was a last minute thing as we were travelling from milton keynes to birmingham to take our little one to the live in the night garden show. upon arrival we parked the car and there were some lower class individuals sitting on the wall with their children drinking cans... More

Was this review helpful? Yes 1
Ludlow, United Kingdom
1 review
4 of 5 stars Reviewed July 16, 2014

This hotel was very good for the price we paid. Lobby was clean, the lift to our room looked new and the room we had been allocated was clean and also looked new. Me and my wife could not fault the hotel in any way. And we are glad we ignored the negative reviews and gave this hotel a chance.

Was this review helpful? Yes
Norfolkinnhotel, Manager at Norfolk Hotel, responded to this review

Thank you for submitting such a kind and honest review. We are glad you enjoyed your stay, and look forward to seeing you again in the future. We have recently refurbished and we are very happy that our guests are now reaping the rewards. All the best, and we hopefully will see each other in the near future. More

Manchester, United Kingdom
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 14, 2014

I didn't think that it could be possible for a hotel like this to actually exist. Do NOT be deceived by the reception, that is simply a front. All the other negative reviews of this hotel are true, read them and believe them. Once checked in and allocated our 2 rooms, we hopped in the lift, yet quickly considered hopping... More

Was this review helpful? Yes 7
Northampton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 11, 2014

This hotel is by far and away the worst hotel i have ever had the misfortune to step in. I have travelled extensively across the world and stayed in hotels for less than £4 a night, they were all significantly better than this horrendous establishment. One room was at the very possible lowest passable standard, but the other room was... More

Was this review helpful? Yes 4
Irvine, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 2, 2014

Having read the mixed reviews on here I thought I'd add my thoughts. The hotel was excellent for what I paid. I had a room on the 4th floor and it looked modern and refurbished. The bathroom was fairly small but at least it was new and clean. The lift made it easy to get to our room and check... More

Was this review helpful? Yes 2
Norfolkinnhotel, Manager at Norfolk Hotel, responded to this review

Thank you for submitting such a kind and honest review. We are glad you enjoyed your stay, and look forward to seeing you again in the future. We have recently refurbished and we are very happy that our guests are now reaping the rewards. All the best, and we hopefully will see each other in the near future. More

Kent, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 1, 2014

we booked for 3 nights as my partner was working nearby. first impressions when we arrived were not bad for the money! reception: lovely big area with a few seats scattered about, such a waste. initially smelt liked i had walked into an indian take away. staff sat behind a wooden desk nothing around them suggested we were in a... More

Was this review helpful? Yes 2
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Additional Information about Norfolk Hotel

Address: 267 Hagley Road, Birmingham B16 9NA, England (Formerly Comfort Inn Edgbaston)
Location: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Norfolk Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Otel, Priceline, TripOnline SA and BookingOdigeoWL so you can book your Norfolk Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Birmingham
Norfolk Hotel Birmingham

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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
With over 100 en suite bedrooms, the 3-star Norfolk Hotel is situated on the A456 in Edgbaston, less than 10 minutes' drive from Birmingham city centre. It offers Wi-Fi access and free parking.Located next door to the hotel, the Headingley Restaurant offers international dishes for breakfast and dinner.Tea and coffee making facilities, Freeview TVs and a private bathroom feature in each modern room.The hotel is completely non-smoking, and has a stylish reception area and a well-stocked modern bar, which serves drinks until late and has Sky Sports channels.In large, peaceful gardens, the hotel is down the road from lively Broad Street, 2.5 miles from Edgbaston Cricket Ground and 1.5 miles from Birmingham New Street Station. The NIA and the ICC-Birmingham convention centre are a 10-minute drive away, with the M5 motorway less than 4 miles away and there are regular buses to the city centre. ... more   less 
Number of rooms
121

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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