Stayed in Room 255 a "refurbed" room which was lovely, a very quiet room . Bathroom lovely with great new clean shower. The bed was very comfortable and bed sheets clean! Breakfast was excellent, with plenty of choice. The Staff were always there for my needs and very friendly. Good location, within easy reach of bars & restaurants. Easy access... More

Hotel was in good central location with parking which is a real bonus.Room 487 family room was clean , comfortable and above average bathroom facilities which verged on luxurious which was ideal for the children.Staff were friendly and attentive. A very enjoyable stay, and great value for money.

My wife and I stayed at this hotel for one night after a Business Christmas dinner. Everything about the hotel was terrible and if it wasn't that we would have missed our Christmas function,we would have walked back out as quickly as we walked in. The room was small so that the bed was against a wall, dirty and in... More

Me and my wife have just returned from a weeekend stay here and I was really impressed with this hotel. Our room was extremely clean, bed was nice, tv had freeview and the staff were always on hand. The hotel was close to the city centre and catching buses to and from the centre was very easy. We will return... More

Although it's a really cheap hotel, I can only persuade everyone to spend a little more and stay somewhere else. The reception hall looks rather nice & clean and that is where these features end....We'd seen 3 rooms until we found one suitably clean to stay in, but it was still awfully outdated and the bed was very uncomfy. And... More

I stayed at the Norfolk hotel over the weekend. Nice reception area, friendly staff that also offered to take our luggage up to our room. When you are paying so little for a room in central birmingham i was not expecting such an exceptional service. We stayed 2 nights in a double room, The room was clean and the bathroom... More

Ok my wife and I stayed here on the 11th of May for two nights. My wife has recently found herself a new job in the Midlands and the purpose of our stay was to find a place that she can use through the week which was comfortable clean and had good access to motorways as her job takes her... More

DO NOT STAY AT THIS HOTEL. It is like a hostel for the homeless. If you have a choice between sleeping rougth on a cold winters night or staying at this hotel, I would advise you to wrap up warm and look for a park bench. I was totaly shocked at the state of the place. I slept with my... More

Me & my husband stayed here with our 2 young children because we went to Drayton Manor Park & was going to Cadbury's world the day after so for £36 we thought it was worth staying at the Norfolk Hotel rather than the 1hr 20 mins journey home. On arrival the reception looked nice but as soon has we went... More